Idea Prepaid — INCORRECT DEDUCTION OF rs 50

sagardutta29

from Bhubaneshwar, Odisha

Address:

Cuttack, Odisha

Respected sir / mam,

With due respect i hereby beg to state that a lady from idea office called me on 20th july and told me that is idea is giving some kind of offer on my number([protected]) as a result of which i shall be getting free dialer tunes for the coming 2 months.i even got assurance from her that there will be no charges for this.And today(22nd july) after subscribing,RS 50 has been deducted from my account.

So my sincere request to you is to kindly look into this matter and refund my money.you can also check that call if it has been recorded to ensure that she told me that there shall be no charges for this subscription.And i would also request you to dismiss these kinds of people from job whose improper actions are causing undue rumours about IDEA services.

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Comments

hs_dawar

from Ludhiana, Punjab

Respected sir / mam,

With due respect i hereby beg to state that a automatic call from idea office regarding caller song on 6th March '2011 and told me that is idea is giving some kind of caller song on my number([protected]) as a result of which i shall be getting free dialer tunes. By mistake I have push the button.And yesterday (7th March;2011) we have been recharge RS 50 after recharge we will check our balance the balance of Rs.8/- something Rs.35/- has been deducted from my account.

So my sincere request to you is to kindly look into this matter and refund my money.you can also check that call. We have no required any caller tune. You are requested to please deactiavate caller tune from my mobile no.[protected]. Also you are requested to please dismiss all the calls regarding promotional advertisement like caller tune and any other etc.

Please look into the matter i shall be very thankful to you. I hope you will consider our request and refund the amount deducted by you from my mobile and deactivate the caller tune from my mobile no.[protected]