Idea Prepaid Mobile Service — automatically activate cricket pack

ashishbavisi

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

1) I have not subscibed any type of valu added pack like cricket pack but in my prepaid connection.[protected] . idea service provider has automatically activate such pack. without my instuction & my knowledge.& daily cut RS.5 from my main balance.

2)same like above i had activate gprs pack rs 14.for 3days /&500mb free .again idea has deducted my main balance on 19 /03/2011 time 21.33.08 .for useing of gprs. for which ihad already activate my gprs pack & i already paid for the scheme.after that idea deducted my main balance.

3) there is no meaning for idea 198 compliant no. because you can not even lodge your compliants.

4) & also no meaning for idea 12345 help line but one thing is definately say that you waiste your money & time by calling 12345 customer care because they charge RS.

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Comments

rakesh kumar

from Delhi, Delhi

Idea Prepaid — activation of services automatically

my mobile no. is [protected]. on my phone there is some services which is automatically activated and charges also deducted . i have deactivated these services so many times but these are again activated and balanced deducted. 500rupees has been charged since two month. ppppplz deactivated all these services and refund my all money .
otherwise i will go to the consumer court.

THANKS & REGARDS
RAKESH KUMAR
[protected]

rish

from Mumbai, Maharashtra

my idea connection no is [protected].on my phone there is daily cricket pack automatically activated charges also deducted.i have deactivated these services many times but these are again activated and balance deduct.250rupees has been charged since one month.plz_plz deactivated this service and refund my all money.
otherwise i will go consumer court and tri.

THANKS&REGARDS
B.P. MISHRA (RISH)
[protected]