| Address: | Pune, Maharashtra |
Dear Sir,
My phone is[protected] of IDEA prepaid services.(NOKIA MODEL) and I have been using the same for last 5-6 years.
It has been disconnected since15 Jan 2011.
As per their request I had filled up the KYC form and submited the same at their Paud road office in the month of December2011.
After disconnection I contacted them on Monday 16 Jan 2011 and was told that the documents were not complete and I should resubmitt the documents again.
Accordingly I resubmitted the documents At their Bhandarkar Road Head Office
After Srutiny of documents I was assuered that they are in order and your phone would be started immediately withinn 2-4 hours.
Then i have been contacting their customer care department regularly and I have been told repetedly that I should resubmitt the documents again! (They are not telling me the the reason for incomplete documentation)
In the above case I am now helpless as nobody is giving me proper reply.
What should I do to get the phone restarted.and what happens to mental torture and business loss I have suffered?
Regards
Rajiv Natu Was this information helpful? | 
My phone is [protected] of IDEA prepaid services.(NOKIA MODEL) and I have been using the same for last 7-8 years.
It has been disconnected since last so many days
After disconnection I contacted them on 9/12/ 2011 and was told that the no. is not use from last so many times but i told them that is some reason behind it that i have some Urgent work so i went to abroad on 19/08/2011 and yesterday on 8/12/2011 i m return from there and on my no. then i saw it shows that Ur registration is failed. So i therefore request u to please restart my no. because i don't want to change my no. and operator. please restart as soon as possible
I[censored] said Accordingly to Ur rules I resubmitted the documents at Ur any branch office or head office at JAIPUR.
In the above case I am now helpless as nobody is giving me proper reply.
What should I do to get the phone restarted.and what happens to mental tortUre and business loss I have suffered?
Regards
SHAMSHER SINGH GEHLOT