Idea Prepaid Service — Deduction of Amount from account for an unactivated Service

Address:

Bangalore, Karnataka

Hi My Name id Rajesh, and my Idea mobile number is [protected].

From last 40 days I'm receiving this message that "Your bgm service has been renewed for 10days with partial debit 10 rupees due to insufficient balance"

First of All I don't what is this bgm service

1.When I called first time they said We are unable to tell why it happened.

2. Second time I called they told they will unsubscribe though I have not subscribed for it.

3. Third time They said it is already unsubscribed check the balance whether money has already deducted or not. Money was deducted

4. The executive is telling he will raise the ticket to unsubscribe.. please tell me what I should do now.. My Rs.40 Gone for no reason...