Address: | Gandhinagar, Gujarat |
Dear sir
My idea mobile no [protected](gujarat circle) is a prepaid one and I recently (10 days before) activated(earlier it was a postpaid in idea).I found that every day they are deducting Rs5/- from my balance.I noticed this and complained to them but they replied that I am surfing the net.This is not at all possible because whenever I am surfing the net I am getting the message that this much kb you downloaded for this much time and this much amount deducted.In addition to this they are deducting the amountRs5/- every night after 12'O clock because when I am going for sleep I am checking the balance.In the morning I can see that five rupees is deducted from my aaccount.For the last 10 days they deducted Rs 50 from my account.Please take necessary action to refund my amount
j p samuel
[protected] Was this information helpful? |
We wish to inform you that your complaint for VAS Related issue has Already been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.
Regards,
Ideacellular