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[Resolved]  Idea Prepaid — Unwanted SMS, its deduct my balance

Sir/Madam,

I use Idea Prepaid and Postpaid card, I received various SMS of IDEA Cellular for different different activation, I do not activated any type of services, but, they, activate and deduct my balance also.

Please do the needful on urgent basis.

umesh kothari
[protected]
Complaint marked as Resolved 2020-08-13 22:15:51
Complaint comments  13 CommentsShare0Tweet0

Comments

Idea Prepaid — diminishing balance

Sir,
My idea pre paid connection is showing diminishing balance even when I am not making any calls. I donot know why this is happening. My connection number is [protected]. Please help
Giridhar

Idea — regarding sms

i have recieved an sms from spdc which contains the message that imy mob no has won GBP 850000 in the shell int'l mobile draw held in uk.after that i came to know that the sms was fake.so plz conform the authorised messages and forward yo its customers.
thank you
I do not know, How will activated the miss call information automatically? this is very bad service.

IDEA PREPAID — UNAUTHORIZED CHARGES

I HAVE IDEA PREPAID CONNECTION NUMBERED [protected] . THERE ARE SOME CHAARGES BEING DEDUCTED WITHOUT MY KNOWLEDGE. PLEASE STOP THE SERVICES FOR DEDUCTING CHARGES.

Idea Prepaid — repeated disconnection of number and behaviour of customer care executives

I have took idea prepaid connection 2 months back and since from 2 months they have disconnected my number almost 4 times stating that, documents have submitted are inappropriate and upon that the customer executives behave very very rudely(as if they are the owners of the idea). Plea please take necessary actions.

Idea — about sms

i am devender dogra using idea cellular my contact no is [protected]. Why this compny charge all sms on 14 feb. It is not a fertival on this day in my knowledge.i have 167 free sms on 13 feb 2010. So why company charge me. Other cellular company are not charge on this day. Plz refund my money
Thankyou

Idea Prepaid — misuse of my balance

my self kush arora ,holding a idea number-[protected]. my balance is deduct in 21-3.09 . & again my balance is deduct in 24-3.09. it automactically appies any of its service and the amount is been cut form customer mobile balance.with out asking the service..who is resposible for this
DEAR SIR
dear sir

my vinodkumar, holding a idea number-[protected]. my balance is deduct in many times . it automatically appies any of its service and the amount is been cut form customer mobile balance.with out asking the service.i do not satifised your service.who is resposible for this

Idea Cellular Ltd — Deduction of balance from prepaid card

Dear Sir,

On 8th Nov.10 i got called from idea co. asking to subscribe for voice chat. I had only attended promo call from co. & closed the same. I found that amount of Rs.30/- deducted from my balance.
I had called up to customer care service on 12345 & 198 of idea co. not got satisfactory ans. They said you had subscribed for this service.We can close the service only but cann't refund deducted balance.

Pls. guide me on this.

Idea — Unnecessary SMS

HI,

I am using Idea network from past three years, and I am facing lots of problems in this network.

I used to get unnecesary and stupid SMSes and calls from Idea Network.
This has been more annoying and irratating, feel like jumpming to some other network(they are obviously better even in caes of Networks and range).

Now from past few days ,i am receiving some porn links and sms of some images of nude models. I never clicked the link suspecting it be a kind of mobile virus or something..but I have to open the message beofe deleting, I cannot delete without opening.

Now some two blank messages are there in my sent when clicked to open,my mobile gets restarted amny times...due to this most of contacts that I recently used has been deleted and now I am not able to send messages to anyone.

This is been really really annoying. I need someone to look into it and take action against Idea Network and stop these unnecesary SMSes and calls.

Thanks in advance.

Idea — Deducting my balance

Dear Sir
My Idea no is [protected] I have not activated any service but my balance in being deducted often when ever I am recharging So please make this compliant is very important and resolve my issue As soon as possible

thanking you
Raja.
Tamil Nadu
Dear Customer,

As per your telecon with our customer service associate on 2nd July 2013, we wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated with us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular!

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