Idea Punjab — did not activate message pack

Address:

Chandigarh, Chandigarh

my idea punjab number is [protected] from sec-35 chd idea showroom at the time of purchasing the number i tld thm tht i want message pack also bt thy didn't activate it as th bill has showed the same now m question is that why shoulkd i pay the rest amount for my msg pack well if you thin i am lying thn do chck my number if it feel prank to you