Idea Punjab — Inconvenience during Postpaid to Prepaid

pradeepsoni.in

from Mumbai, Maharashtra

Address:

SAS Nagar, Punjab

i am having idea no [protected] from last 2 year.
for some reason, i changed this number from postpaid to prepaid.
I went phase-7 idea outlet to change my number on 12th march,2010 .
They asked me address proof and one photo.
i submitted proofs and photo and idea people gave me new sim.
First inconvenience was that they closed my postpaid connection immediately.
and three days to start new connection.
After that For one week it works fine.in that week i got messages stating that your proofs have not been submitted till now.please submit your proofs immediately otherwise your connection will be closed.
On 19 march i went same idea outlet again to confirm why my documents are not processed till now.
they said me it takes time and your connection will not be closed for ducuments.
But on 21 march ,my connection has been closed.
Even i not able to call in care also.
my incoming/outgoing calls are blocked on this number.
It is so disgusting.

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Comments

Aravind vijayan

from Khammam, Telangana

Idea — Inconvenience

I am Aravindvijayan from kerala i am using idea my no. is [protected] i recharge my phone for 30 rs.But i got only 9Rs. instead of 25Rs. to complain about that i try 2 call to 458(idea customer care)from 6.45 pm t0 8.15 pm.But i cant get any help i cant get a chance to talk to a customercare exicutive

richajain

from Bhopal, Madhya Pradesh

true...Idea do such things

z_mansuri

from Anand, Gujarat

Idea Prepaid — great inconvenience

sir,

it seems !dea is prepared to make use of MNP exclusively causing inconvenience to the customers.

as per dot guidelines, i submitted the required docs a couple of months back. but past three days i m getting sms to resubmit the docs stating it that they are damaged/lost.

when i reached out to the idea outlet, the forms for the same seem to be out of stock.

i ve to spend another day to get the required form and submit my docs. the attitude of the customer service executive too was not so convencing.

it seems idea has decided to compel their customers to use MNP and switch to other service providers.

ramya1488

[protected]-my number is lost but used by other block this number