[Resolved]  Idea Service (Aditya Birla Group) — Poor Service of Aditya Birla Group Idea

Address:

Raipur, Chhattisgarh

Dear Idea
I am regular and premium user of idea service .
Today I faced very bad experience with your staff from call center side as well as from their team leader side .
My simple request of bill receipt rejected badly and said they can’t help and given reply was rude .

I have paid 3000 rs amount online .

http://www.ideacellular.com/wps/portal

after paying amount ,transaction was successful from bank side but receipt was not generated by ideal portal .

So I have called idea careline 12345
Executive so called Mr.Alok process will take 72 hours and further detail speak to landline no [protected] extension 2858 with Miss Komal .

But unfortunate part is that she has not checked any record and refuse to help and disconnected .

If such kind of a service and expecting from customer to retain with Idea is this possible .

Frankly say answer is No
Regards,
Anthonyraj Pillai