[Resolved] Idea Service — CUG ACTIVATION | |||
Sir, I have taken a number i.e. [protected] with CUG facility but it is not activated in my number. I have put several efforts to add my numbers that is [protected] and [protected] to it but it did not turn out to be fruitful. All these number I have taken all these number with corporate CUG Plan. I have even contacted several times to customer care and IDEA showroom at (KAlkaji, M block) but nothing seemed to be borne fruit. The showroom person said We can not do it. Catch the person whom you take the number. My problem is that the person who sold this number to me is not available. His phone number is not working. Since I took number with the assurance of CUG activated, but am still paying the bill of every call. They neither activate it nor terminate it. Its very disgusting. What should I do, I do not know? Since April, they have been charging and not willing to add my number. The tragedy is the number which they have added to it is not known to me. its simply a fraud, nothing else. Please help to get it sorted out? Thanks gautam [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
I am sorry to say that CUG has not been activated to my number. I am fed up with this. I called customer care, they said we cant do anything and go to idea showroom. When I went idea showroom they again said we are not able to do. I dont understand what to do?
It has not been activated. Don, t make me fool?/ I checked and this month again I got bill on these numbers...
Dear Sir
i have the company mob no [protected], one month before the massage has came on the mobile that you have subscribed the Game mania, through this i have to pay 20/- rs every week, where as i have not sent any mail or sms to start the service, i have disacussed with customer care centre, They are telling that i have complaint through the our company authorised person,
Where as you have start the service weithout his consent.Requested to stop the service of game mania.
Thanks & Regards
santosh
[protected]
i have the company mob no [protected], one month before the massage has came on the mobile that you have subscribed the Game mania, through this i have to pay 20/- rs every week, where as i have not sent any mail or sms to start the service, i have disacussed with customer care centre, They are telling that i have complaint through the our company authorised person,
Where as you have start the service weithout his consent.Requested to stop the service of game mania.
Thanks & Regards
santosh
[protected]
Dear Sir,
The CUG facility has not been activated yet to my mobile numbers, [protected] and [protected]. I am unable to avail CUG plan and still paying bills every time when I call from these numbers.
So, you are requested to kindly address this issue ASAP
Thanks in advance
Ambrish Verma
[protected]
The CUG facility has not been activated yet to my mobile numbers, [protected] and [protected]. I am unable to avail CUG plan and still paying bills every time when I call from these numbers.
So, you are requested to kindly address this issue ASAP
Thanks in advance
Ambrish Verma
[protected]
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Ideacellular