[Resolved] Idea Sim — Worst services and improper balance deductions

rebeca

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Hello,
I am using idea sim card, they have deducted my balance for the service of music masti
(I don't even know what the service is) plus when i requested for refund (because i have not activated the service) they told they will refund in 24 hours, i waited then no refund again i called and they told to wait again 24 hours, same thing they did for one week and in that i called 5 times and received the same response. Now this week again they have deducted rs 30 for the same service which again i have not activated, now i am calling customer care they are asking me complaint number, which they only have not provided me even though i wished to complaint, plus they are telling they cant take past weeks complaint this week. I WANT MY MONEY BACK 30+30+ call charges(Customer care).

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Narveer Yadav

from Mumbai, Maharashtra

Idea/SIM — Unwanted Messages

Sir, I am using Idea/SIM in Rajsthan number is [protected].
I have activated GPRS unlimited plan for month @ 350/-
Now I am Getting Messages(same message all time) 20-30 a day

Dear Customer, An amount of RS-.1 has been deducted from your account on 07-NOV-2008 towards GPRS browsing.

I am not charged but Unwanted message distrub me .
I talk to customer care but not get a good response.
According to them these messages cannot be stopped.
Same problem was there a couple of month regarding promotional messages.

ravindrakpachouri

from Delhi, Delhi

Idea SIM — Stop unwanted calls and messages

Please stop unwanted calls and messages. My mobile no is [protected].

himanshu4u84

you have to activate Do Not Disturb Facility

To activate send the following message to 1909 (Free)

START DND

It will be activated within 45 Days

hemant_lakhani

from Bengaluru, Karnataka

This is excellent service from IDEA, .. 45 days to activate DND, well done Idea, .. we can switch to other service provider instead of waiting for idea for such service. Idea does not ask for activating such useless things and taking 45 days to deactivate it... EXCELLENT... well done IDEA, .. keep it up, ... I am stopping using idea sim, ... and you wait for more customers to go, ... Best wishes for loosing more business..

Rengaraj_govind

from Vadakara, Kerala

pls stop unwanted calls, message my mobile no is [protected] . i have using in Kerala SIM

PARSHURAM GAWADE

from Pallappatti, Tamil Nadu

pl stop all unwanted/business call on [protected]
p k gawade

newaskarrajendra

from Mumbai, Maharashtra

pls stop unwanted calls, message my mobile no is [protected]