Idea Telecom — balance deduction

Address:Thane, Maharashtra

dear sir

as i bought idea sim card in the month of octomber. i recharged of rs 98 internet pack in this i got 1gb but till 22oct it got expired . than again at 23rd oct i recharged with 149 internet pack in this plan is 2gb for day and 2gb for night. but within 1week this pack got expired now again on 30th of octomber i recharged of 149 now within 2 days it show that my available mb is 500mb . even though i never downloaded any thing i only used it for surfing but than too i dont know why it is happenning . after complaining to customer care also they not responded me anything they only say that your complaint has been logged but i had not received any conplaint no . please help me what can ido now now one more thing i received amessage that your 2rs has been deducted and 2rs gprs plan has been activated why its got automatically got activated . please help me .


dhiraj shetty
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information