Idea/gprs — GPRS

Dear Sir,

I used GPRS service (Rs 25 per day scheme) from IDEA for the mobile no. [protected] from 06 july 2009.
On 12 july 2009 (between 13:00 to 14:00) I called to IDEA customercare to terminate the service. In reply I got a SMS from IA-52799, in this SMS they mentioned the service reference no. 91999125 & time of processing by 14 july 2009 at 10:00 am.
Because they mentioned 14 july 2009 at 10:00 am. so I used the GPRS for some browsing & download.
Without informing IDEA deduct ~ Rs 600 from my balance.
I want to back my money/balance whatever IDEA deducted.
Please help me to come out the situation.

With regards
Atul Kumar
[protected]
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i m using idea gprs plan rs 49/- per month ( simply enjoy ) .. i m not getting any proper service.. i cant open the web pages.. i have called custumer care but there is no proper reply from there side..pls help me out..

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