[Resolved]  Idea/mobile — Unfair charges for Data usage and misleading advertising

Address:

Andhra Pradesh

When I didn't subscribe for data usage initially, they deduct Rs200 in one day and when I had data pack(unlimited as advertised BY Idea)but only got 1 GIG data, I only made short call where I was on video call(Skype), not only I lost more than 100MB of data but also about Rs 70 for same call. I complained on both occasions, but customer service rep, nor his supervisor(Prashant, Kiran, Raju, They don't even give proper names) were in position to listen or resolve my issue though I've been paying for my complaint call as well, at the end without resolving anything supervisor hung up on me. I was pretty pissed off with the service I got.i could easily forget about Rs 350 if they would have spoken to me professionally and resolve this issue in a professional and efficient manner. I will never suggest anyone to go Idea network as this is wholly service. Its a BAD idea going on this as this piece of .