Comments
Imint is not run by professional people it seems. During the past 6 months or so, I requested umpteen times to send me a replacement card. They never respond to mails. I made calls to their bangalore office a couple of times. I gave up eventurally!
The best way to deal with a company like i-mint is to aviod using ICICIBank Credit cards.
Reasons:
1) The gift items are non sense. They are not at all useful for common people/ life.
2) Multiple i-mint cards are registered and issued for a single person (though most of their cards remain undelivered life time). So while doing redemption online identity authetication will be a problem. This is very much likely. Technically. And you can't redeem online. Calling Cust Care is simply wasting your valuable time. So be careful.
3) Even if you have i-mint points and cards in hands; higher points to be redeemed against a very cheap item. So your hard earning money which you repay against your credit card bills is going to reward you with triffles/ invaluable items.
4) Customers who have tried their best to get the physical i-mint card in hand and yet to receive the same are not going to get the same. This is for sure. Please check the record to confirm this claim.
5) There is no physical office location of i-mint card in the country. So your effort will be restricted only thorugh phone and emails. I hope you are experienced enough with this.
6) By i-mint card; ICICIBank is simply tempting the customers to get into huge financial liabities.
Suggestions:
1) Stop using ICICIBank credit card. No transaction on the card no i-mint points conversion. Atleast you are not loosing anything. This will make the ICICIBank-imintponits business link off and imintpoints will be vanished from the market soon.
2) You may opt for other bank credit card and continue using the same. It is always better to try alternatives instead of getting frustrated by sticking to only one bank card.
Reasons:
1) The gift items are non sense. They are not at all useful for common people/ life.
2) Multiple i-mint cards are registered and issued for a single person (though most of their cards remain undelivered life time). So while doing redemption online identity authetication will be a problem. This is very much likely. Technically. And you can't redeem online. Calling Cust Care is simply wasting your valuable time. So be careful.
3) Even if you have i-mint points and cards in hands; higher points to be redeemed against a very cheap item. So your hard earning money which you repay against your credit card bills is going to reward you with triffles/ invaluable items.
4) Customers who have tried their best to get the physical i-mint card in hand and yet to receive the same are not going to get the same. This is for sure. Please check the record to confirm this claim.
5) There is no physical office location of i-mint card in the country. So your effort will be restricted only thorugh phone and emails. I hope you are experienced enough with this.
6) By i-mint card; ICICIBank is simply tempting the customers to get into huge financial liabities.
Suggestions:
1) Stop using ICICIBank credit card. No transaction on the card no i-mint points conversion. Atleast you are not loosing anything. This will make the ICICIBank-imintponits business link off and imintpoints will be vanished from the market soon.
2) You may opt for other bank credit card and continue using the same. It is always better to try alternatives instead of getting frustrated by sticking to only one bank card.
My experince with imint is not so bad. i redeem my 2000 points through Call centre. the customer care assured me that i will get the product in 10 working days...and i received the product after 14 days.
Even though It was not so bad since i have worst experience with SBI and rediff despatching the product after 45 days.
I believe there is lot of improvement in imint service nowdays.
hence i m happy to mint.
Cheers
Aslam