[Resolved]  Immaculate Debt Management — Extorting money by giving wrong Information

Address:East Delhi, Delhi

I have been a customer of Immaculate Debt Management. I got two personal loans and a credit card which I defaulted due to some unfavorable financial conditions. I used to get a lot of calls from collection agents and I was very tensed and into depression. One of my friends suggested about Immaculate Debt Management, Karol Bagh. That this company can take care of my Debts and can do a settlement with the banks. I went to their Karol Bagh office and met a boy (I dont want to take names) he told me that I will have to pay Rs.4400 as one time fees for all three accounts and I will not be charged anything extra apart from this. I was happy that now I Dont have to worry about my Debts, but I was wrong and I got to know this when I got a call from the man who was assigned to me to settle my debts. He called me and told me that He can get my settlement done in Rs.30000 for my Ge Money Personal Loan for which the total amount due was 47,783.70, However he told me that I can sign a check of Rs. 25000 and will have to pay Rs.5000 in cash. I got suspicious and asked that why cant I sign a check of Rs. 30000 when all the money has to go to the bank, He told me 10 different stories about it and all of them were false. I went to their office and finally when i was adamant about cutting a check of 30000 towards Ge Money, they told me Rs.5000 is their commission, I felt I have been cheated as I was told that i will have not to pay anything extra apart from the fees. I paid Rs.4000 as commission as I was afraid that If I dont pay then I will have to talk to unfriendly collection agent for the other personal loan and credit card, when I asked for the receipt for that 4000, He said he cant give any receipt for this money. Real story started when this man who got my account settled and who was working for immaculate called me and told me that If I receive a call from Immaculate I should tell them that i have not paid any money, then he called me one day and told me that he is calling from immaculate and did I have paid any commission and this pissed me off, I found the owner of Immaculate Group on Facebook and Told him about everything done to me by his employee. He told me he will get my money back and look into it, I got some hope and went to his office next day and what I got was two receipts for that commission and weired explanation. He should have given me money back straight away as I was not told about any commission when I enrolled with this company and this is Cheating. I got so Hurt that I did not said anything to him. But now I have got my remaining to accounts my self even after paying Immaculate to get them settled. I have no personal grudges for anyone in Immaculate nut I wanted to share my bad experience with this company and would highly recommend not to deal with this as they would only Increase your Pain. As per me I should be compensated by paying me Fees back as they have been no help and they should give me the commission I paid as that was cheating and they should also compensate me for the trouble they have caused but I know its a distant dream So, I dont care about it anyways.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

I was also a customer of Immaculate debt Management. I am really happy with their services. I had 3 credit card, 2 on my name and 1 on my wife's name. I also got in touch with Immaculate Debt Management when refereed by my neighbor. I was in such a terrible situation, that me and my wife was about to commit Suicide.

I lost all my business and was living a very tough life, Just for the debt due amount of 40000, 50000 and 64000 on my credit cards, me and my wife used to get humiliated with calls and visits of these collection agents.

It seems tough to live, but with support and guidance of Immaculate debt management, i don't have any debts on me and what I feel that I hired a team of professionals who were fighting for me, came to home to help me and my wife whenever recovery agents came to our place to harass us.

so, i feel if they are charging something for providing mental, physical, friendly and legal support to victim like you and us who are defaulters, to liv e a debt free life.

Immaculate Debt Management is a big organization, they have many people working in their organization, so might it was a misunderstanding between you and the employee.

Dear we are paying for the services they are offering to us, they are also not doing Charity to help defaulters like you and us, they also have to pay to their employees to give us all the support we require, which even our police, banks and RBi are not providing to us.


So, i suggest and truly recommend to any one who is facing any debt related problem to consult them.

But remember they are not doing charity and we are defaulters to one or more bank due to our financial circumstances.

So, by doing a default in lacs of rupees and then not being able to pay due to one or more reason, if somebody is charging a small amount towards their services is pretty much reasonable.
I AM A MEMBER ( I WILL NOT DEROGATE IMMACULATE BY SAYING I AM A CUSTOMER) OF IMMACULATE.

RECOVERY PEOPLE HAD HARASSED ME EVERY DAY AND NIGHT I HAD EVEN CONTEMPLATED SUICIDE

SOMEHOW I CAME TO KNOW ABOUT IMMACULATE.. THEY HELPED AND GUIDED ME OUT OF THIS MESS. YES THEY DID CHARGE ME FOR THEIR SERVICES BUT NOT ANYTHING LIKE Mr BHASKAR SAYS HAS HAPPENED.

Mr BHASKAR THERE MUST BE SOME CONFUSION IN YOUR CASE BECAUSE THE SERVICES OF IMMACULATE ARE REALLY IMMACULATE. THEY ARE HONEST TO THE TEE AND TRY TO KEEP THE PROMISES DONE.

I WOULD VOUCH FOR IMMACULATE AND ADVICE EVERY ONE FACING THESE DEBT PROBLEMS TO APPROACH THEM.

THEY ARE GOOD AT HEART AND VERY GOOD IN THEIR JOB.
Sure I am sorry it was a confusion which is sorted now. I am in a process of taking this complaint off this website.

Thanks
Shakti Bhasker
What was the confusion... and how it was removed ??
Your views are important.
It was a small confusion, I got a call from the company, they explained the procedures, Confusion got cleared I would be referring few other friends to this company after the kind of professionalism they have shown in reverting to my complaint and clearing the confusion.

Thanks Immaculate.
i am customer of immaculate i read comments above everyone got their own view so my message to immaculate employee no matter what you are doing you cant satisfy eveyrboby as you are helping somebody but that also make some people angry as collection and recovery agencies realise that there are some one to keep check on them they cannot haress anybody to any extent we all heard stories about people commiting sucied due to haressment by recovery agencies i think we should appreciate that at least there is a company who are working for purpose not profit but to solve people problem i dont no who much immaculate invested to start working but sure they have to spend in infrastructure, salaries of their employees, legal charges, admin charges etc like all you required to start other business the fees they are charging are comparitavely vary vary less compare to what people pay as intrest for just one month in cards or in loans so in my opinion if there main motive is to earn only they can also start one new collection and recovary agency rather than opening a debt managemnt office so immaculate keep on working no matter what other say because you are not helping a single person but entire family future i hope you people keep helping others
if any body want to comment on what i said he is more than welcome

Immaculate Debt Management — Immaculate Debt Management is the best Debt Management Company

Immaculate Debt Management is a wonderful company. Thanks Immaculate for helping people like us who are now able to live a peaceful life with youe help and support.

thanks to all Immaculate employees
Im a new customer of immaculate(KAROL BAGH). I have two loans. One is personal loan and one is on credit card. Its been 15 days after registeration. Im checking their services. Are they upto the mark or not. If I face any problem I will definitely write on this messageboard. At present they are giving satisfactory service to me But I will have to wait till settlement. I will certainly write my experience. DEEPAK ...
I would recommend Immaculate debt management service to anyone in a similar situation to me, because they genuinely seem to care and want to help. Life is now so much easier without the worry of debt on my shoulders.
I don't know the peoples who are favoring this company I will not say they are cheater but I will definitely say they are not up to the mark. I have done one agreement with immaculate (KAROL BAGH) in Dec 2010 to settle down my loan from one of the leading bank and paid their fees approx. 3500/- in advance with their commitment that they will settled my amount in 80% of total outstanding and they will charge 7% of that amount after settlement.

After passing 5-6 months they have nothing to tell me about my case I am still receiving calls from banks. When I called these peoples every time they replied we will call you in 5-10 minutes after checking the status but I have never received any call from immaculate (KAROL BAGH).

In their WEB SITE they have not mentioned any E-Mail ID as no one can forward their problem after agreement with immaculate (KAROL BAGH).

Now if I want to cancel my agreement I have to write one letter to their office which any one can denied that they have received. Now a day’s courier companies also denied for POD and Speed Post and Registered letters deliveries everyone knows the status of India Post.

So bottom line is if you have any outstanding with BANKs do settle yourself and get max. Benefits rather than to approach such type of companies.

Regards,

Sanjeev

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    Karol Bagh
    Delhi
    India
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