Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas — phone is not working properly

Dear Sir,

I am one of the consumer of your indian gas agency named "SAI SEWA ENTERPRISES". We are in very much trouble sir, whenever we try to booked the cylender telephones are always get engaged. Please tell us how we can book our cylender? I don't know why this ageny is open when it has no work efficiency and no value of consumer satisfaction.

I will very happy if your could suggest me any alternative I had been written you my privious mail but you don't tell us the solution.

Kindly please help us, our cylender is empty and how can we cook food sir it makes us so suffered.

Yours faithfull (Consumer)

Meena Arya

There a few ways in which you can complain for this problem. You can find a detailed description of those here:

http://welkinizer.com/2010/02/07/how-can-i-complaint-for-delay-in-cylinder-suppl...⇄

However, if you think that you dealer is hopeless, you can ask for a change. You can get your gas connection to another well reputed dealer. The details of this process can be found here:

http://welkinizer.com/2010/02/07/how-can-i-complaint-for-delay-in-cylinder-suppl...⇄

Dear Sir,

Our Indian Oil Gas dealer SEBA FUEL ( Add:- Chowdhury para road, kol- 700049). regularly deley to delevery our gas. Many time I complain aganist it but we are not getting any satisfactory response. The delevery boy often demand extra money for delevery the gas on time. Last five days they commited it it will be delever by tomorrow but still I am not getting my gas. And from our deler side they are not taking any action against it. They even not provide me the complain number.

If I not getting any satisfactory response from your side I will go to consumer forum against it.

Thanks & Regards
RITA BISWAS
CONSUMER NO- 033346
MOB- [protected]

Hi,

Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

Thanks

For your first problem related to rate change of gas cylinder you can refer to this link:

http://welkinizer.com/2010/04/05/rates-of-cylinder-after-rate-change/

For your second problem, you can refer to this link:

http://welkinizer.com/2010/04/05/name-change-of-a-gas-connection/

If you have doubts even after this, you can comment on the post, I will reply to it.

sheetla gas agency/Indane gas — Gas Cylinder Not deliver

Dear sir our booking are last one month but just not delivery on time i aws three time complained but not delivery pl follow of these Thanks

The 21 days gap is counted by the gas dealers, only from the date of delivery and not from the date of booking the gas. Thus, the dealer is right in booking your gas only after 21 days from the date of delivery of gas cylinder to you. However, the point on which the dealer is wrong is the time taken for giving delivery, which should not be so long.
To understand this whole 21 day issue, you can refer to the following link:
http://welkinizer.com/2010/02/08/is-21-day-gap-in-booking-a-rule/

Hi,
i want a new connection of cooking gas, pls tell me procedure and how much days it will take

Mohit Tyagi

But the whole issue is even now ( April), they are delivering the cylinder after 8-10 days after booking and these agencies are taking benefits of these rule just to sell the cylinders in black market. If the gap between booking and cylinder delivery date is 2-3 days, it is acceptable. I know, at many places even in Grugaon for Bharat gas, 21 days gap is between two consecutive booking.

MATA SHEETALA GAS SERVICE" cunsumer no 212089 i am try ing there no from las 10 days but they are not pikg up the phone so please help me to book the gas i am facing prob lem very much pleas book my gas
they have given me only one cylender and tjey not giving me the another cylannder
my add is gali-5 house nno -03 ashok vihar gurgaon haryana

I have a cooking gas connection with"MATA SHEETALA GAS SERVICE" address is -opp. plaza solitare hotel, old delhi road, near sector-14, Gurgaon. Cunsumer no :-17929G I have booked a cylinder on 6 august 2010 and today is 26 August 2010. Till date they have not deliverd my cylinder to me and they keep promising that today it shall be delivered. Pls help and intervene in this matter so that my long pending complaint is looked into and I do not suffer anymore.
Thanking you With best regards,
Mrs Kamal Singh
99, Sector 17A,
Gurgaon, HARYANA
Mobile: [protected]

Hi,

Can any one tell actual process to apply new gas connection, like documents and which gas i will get most fastly, if i apply now.

pls help me

Thanking you in advance
prasad

I am a consumer of Indane LPG Domestic Gas Cylinder vide consumer No. 213755
MATA SHEETLA GAS SERVICE,
Sec 14, (Old ) Delhi Road.
Opp. Plaza Hotel, Gurgaon
Code[protected]
Haryana

Dear Sir,
I have book the cylinder of gas on 06 Jan 2011, but I have not received the cylinder properly
at time.
Next time I have book the cylinder of gas on 01 Fab 2011, but i have not received the cylinder till date (15 Feb 2011).
therefore I am suffering more problem in my home.
Why should i biother like that types of problems .I have no faulty.So I requested to the Gas deptt., Please take an action against that complaint.

Regards
Ramesh
[protected]
Mail Id : [protected]@taikishaindia.com

Indane Gas — Cheating the Customer

Dear Sir/Madam,

I am having a gas connection with the "Neelkanth Gas Service, C-1/12, Vashisht Park, Pankha Road, New Delhi - 110046, Code No. 9107242". Last time when I booked cylinder they did not give me my booking number over phone. One week past but I did not got the gas. When I inquired they said that wihtin one or two days they would deliver the gas. But to my surprise they did not turn up. When I personnaly when to the agency their I came to know one more surprise, they renew my booking number which which was dated after 16 days to my previous booking. When I asked about It Mr. Anil or Amit who seems be overall incharge of the agency said he donot knwo about it. In this way I got my gas after 20 days from booking.

Further their delivery man are not behaving properly. When I insited on weighing machine a delivery man Mr. Mehra denied and said if I want to weight the cylinder, I should keep a personal weighing machine.

I hopes you would certainly look into the matter seriously and redress the grievances at the earlies.

My consumer number is 16962.

Thanking of you,

Devendra Singh

at parsent i have custumer of Indian Gas .

My Gas Connection No-N21184

Parsently with one Cyelnder.I have to issued one another
Cyelender for back up.


I have tried todiscussion with Dealer(Numdeepmala
Enterprises) for issued a 1+1cyclender formilties.


but no person take the phone & missbehave

pl do the needfull & confrim with issue of 2nd cyclender
formilties.

Thanks & Regard

Tara Dutt

[protected]

In my area any time of gas cylinders are deliver late. I entry in agency for gas cylinder then i receive that after more than 20 days. This problem is all over in my area sir.This problem occur any time so please solve this problem.

Indane Gas Distributor, Shivam Gas Service — Late Delivery of cylinder

I am booking my cylinder after the stipulated 21 days and expect to get the cylinder within the stipulated 3 working days. But the cylinders are never delivered within this time. Sometimes it takes more than 10 days for the delivery of the cylinder. I have to face lot of hardship because of it.

Sir,
dealier Name : RAJ FLAME, SHOP NO. 11 SHANTI MARKET, RAMA PARK BUS STOP, MOHAN GARDEN, UTTAM NAGAR.NEW DELHI-59

gas booking no 4198 dated[protected]
gas not delivered in dated[protected]

my red.address : D -186 B, Mohan Garden, Uttam Nagar, New Delhi- 110059

not a proper delivery, no proper services, roodly tooking in every person in mohan garden.

c.p shrivastava

Indane Gas — late delivery of gas cyclinder

i virendra kumar agrawal booked for my gas cyclinder on 24-oct-2009 at 'mathura gas
services,dampier nagar,mathura. my connecion no. is 22758.
but till today i donot get my gas cyclinder.
do help me in this regard

I have booked my gas cylinder on 03/02/2010 with Shivam Gas situated at Maligaon Guwahati Assam more than 21 days after delivery of my previous cylinder . I am yet to get the delivery of the booked cylinder today i.e. 14/02/2010. I am forced to use firewood for my cooking needs.

Respected sir,
I am the customer of, Prayag Gas Agency
Shop No.1,Akshay Shree Complex,Near Osmanpura Police Station,Pratap Nagar,
Aurangabad.
Phone No.[protected]/2354742
My Consumer no.9295,
i have complaint for the late delivery of the gas cylinder,they took near 15-20 days for the delivery or they told to take the cylinder from the agency,even if i paid to agency for a home delivery. And its being so big problem for us,so please try to resolve my problem as fast as possible.

Regards!
Yours faithfully,
Mr.B.M.Bagul
Plot No. 15,Pethenagar,Bhausingpura,Aurangabad.
([protected])

Sir, I am costumer of Indane gas & my agency is Agnihotri Gas Services, in Noida.My consumer No. is A-29677. I am facing a lot of problem due to delay in gas booking & gas delivery by above agency. It is their common habits.
Hence requested that please consider my complain
Please try to resolve my problem asap

Thanks & Regards
Manoj Singh
S/O Mein Bahadur Singh
M. [protected]

Late delivery of LPG filled Cylinder
Dear Sir,
we wish to inform you that we are resident of House no, #44,Ayyappa Nagar 1st Main,3rd Cross,3rd Block, and user of Indian gas . In our Area Kavery Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.
our consumer no.49891
booking date is 13.04.2010.
Expected delivery was 17.04.2010
but regret to inform that till today (22.04.2010) we have not received .
we request you to kindly look into the matter and do the needful if possible.
Best Regards
Christopher
[protected].

I have booked a gas cylinder on 26th nov 2011 from Indane Gas distributor M&S Factory Co-Opt. Credit Stores Ltd. code no.96130031 but the cylinder not yet delivered till date. My consumer No. 5565. whenever we went their offices they told me that we have a crisis of cylinders , although it will be delivered shortly. on 15th dec when I went their office they told me that you will get it today before 12 noon. but it not delivered. next day when I asked the delivery man about the delivery , he told me that "you will have to wait for 25 (Twenty Five) days, if you have any problem, you may compaint". I don't understand that "what is going on" , "to whom I believe ?" , is there realy crisis of gas cilinders at distributors end ? if it is true , why not INDANE anouncing publically ? or how can I get a cylinder at overprice from that delivery van ? we all know its a monopoly business. but its a dadagiri. if possible do someting for me .

Late delivery of LPG filled Cylinder
Dear Sir,
we wish to inform you that we are resident of House no.5/196 Bharathi Nagar 1st muthiahpuram, thoothukudi and user of Indian gas . In our Area Pearl City Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.
our consumer no. CM10729
booking date is 25/11/10.
Epected delivery was 14/12/.2010
but not produce the cylinder, mostly 30 or 35 days Later cylinder distribution
please we request you kindly any action my complaint

R.Lakshmanan

Dear sir,
I Am LPG consumer . I had booked a cylinder on dated 11/1/2011 , my consumer no R12049 WITH M/S BUNDELKHAND GAS AGENCY sipri bazar jhansi (U.P.) Here it is a rule that, from the booking date after 1 week complaint to the agency to remind the supply the cylinder than after 1-2 days you received the cylinder. So i can call to on dated 19/01/2011 on agency number to write down my complaint but they refuse to write it .Please help me to supply the cylinder on time .

RITU ARYA
H NO. 1829 ISAI TOLA KHATI BABA
JHANS I(U.P.)
[protected]

Respected sir,
I am the customer of, Shakti Gas Agency
Sector 4 Bhilai, Durg (CG) Phone No.(0788)[protected]
My Consumer no.S6333,
i have complaint for the late delivery of the gas cylinder, they took near 20-25 days for the delivery or they told to take the cylinder from the agency, even if i paid to agency for a home delivery. And its being so big problem for us, so please try to resolve my problem as fast as possible.

Regards!
Yours faithfully,
Mr.A.K.Soni
Block-5A, Street-77, Sector-6, Bhilai, Durg(CG)-490006
([protected])

Respected sir,
I am the customer of, Chanderkal Gas Agency
Dilshad graden D G-138/G-3 DILSHAD COLONY SHAHDARA
Not Response phone
My Consumer no.13959
i have complaint for the late delivery of the gas cylinder, they took near 15-20 days for the delivery or they told to take the cylinder from the agency, even if i paid to agency for a home delivery. And its being so big problem for us, so please try to resolve my problem as fast as possible.

Regards!
Yours faithfully,
Pushpa
K-452, Gali 4 Goutam Vihar Delhi - 53
[protected]

Late delivery of LPG filled Cylinder
Dear Sir,

Kindly inform you that we are resident of Block 'B' House No.894, Street No.12, Sonia Vihar Delhi - 94, and user of Indian gas. In our area Gayatri Gas service is authorized for indian Gas (LPG -domestic uses) Distribution.

our consumer no.25231
booking date is 04.02.2011
Expected delivery was 08.02.2011

but regret to inform that till today (23.02.2011) we have not received .

We request you to kindly look into the matter and do the needful if possible.

Best Regards

Vidhata
mob:- [protected]

Sir
I am facing lots of problems with my gas distributor ( Shehrawat Gas Service) due to late delivery of gas cylinder and also less amount of gas in the cylinder.
So please Look into the matter and take some action against the culprits.
My Consumer Number is - 538
Balkishan Gupta
D-5/174
Sangam Vihar
New Delhi-110062
Mob-[protected]

Thank You

Indane Gas — supply of refill delayed beyond ten days

Sir,
My Consumer No.19289 @ ANBU GAS INDANE AGENCY
([protected]@vsnl.net)
Previous Indane gas refil bill date 4/9/2008
Previous Indane gas refil supplied date 18/9/2008
Indane gas booking date 9/10/2008
Supply not given till 19/10/2008 (Sunday, 7.04 pm)
Assured supply before 21/10/2008.

My complaint is

1) When I approached AGIA on 9/10/2008 I asked to come after 2 days but when I explained they accepted for registration?
2) They have entered my registration number 19289 by a pencil
in a register which I feel is not a correct way
3) When I asked for my waiting list number unwillingly they promised they will inform over my telephone but they failed.
4) When I contacted they said my WL no.2308 which i feel is not correct.
5) When other agencies are able to supply the refil with in 10 days Why our agency is delaying beyond 10 days.

Moreover when I have approached them for the reason why the delay is? I have been treated as an enemy.

I was a consumer for indane gas since 21.12.1985 (24 years) and this is the first incidence occured that challenged my confidence with IGA because

1) I don't know my waiting list number

2) I don't know the fate of my registration

3) I don't know when I will get the refil supply

I have no other option but to approach you.

Kindly ascertain and inform whether I can get the refil supply and if so when I can get the refil supply?

Yours truely,

Indane Gas — Delay in supply above 30 days

Consumer No: SB 0605.
Distributor address : SB Gas (DBC : 0097505 )
S.B. Buildings
Temple road
Maithanum
Varkala - 695141
Ph :2601680


Illegal supply of LPG gas to HOTELS, BEACH RESORT & delay in resident homes. We are not getting gas cylinders after 35 days from day of booking every month. I have booked gas cylinder on Nov 25 till day no response from their side. They are not attending calls also. the situation is really worse. It is time to do legal action against them.

Gas booking not done on time, delays has been made.
Time taken between 2 booking should be 21 days but they take 30days for Booking .And delivery time should be within 3 days after booking but it takes 15 days .
My last gas booking date was 9th june 2009 and delivery was on 19th June 2009. Till date now its 14th July 2009 my gas booking has not being done . and When will my delivery date come.

Ansal durg entp
Indane Gas agency
Vaishali nagr
Jaipur
Customer 57708
RA malvia

Indane LPG — non-supply of cylinder for 41 days

I am a customer of Karuna gas agency, Surendra nagar, WHC road, Nagpur, vide customer no.18988.
I had booked on 11/06/09. my wife enquired over phone for 12 times & i too for 3 times.
most of the times answers were rude, also to me. today also he assured to supply.
This is a routine experience.
kindly do needful to rectify the problem & acknowledge.

Indane Gas (Vinayak Agency) — Delayed delivery and wrong info provided

I have booked the cylinder through 24 hr booking service (ph :1260 and booking no: 1) on Sat Aug 1st 2009. I was expecting delivery by Mon Aug 3rd (Sunday being holiday). Obviously I should not expect things to run smoothly (from my past bad experiences with Vinayak Gas Agency), I had to recheck with them.

Now 1) The phone no: given are either not functional or not attended. 26641029, 26536294, 22441020 and 26645933. I have to keep trying so that someone will attend the phone.
2)After my nearly 1hr of trying i get through 26536294 and not surprisingly The lady was very rude and insensitive to me.
3) As per her explanation, 24 HR REFILL BOOKING NO. DOES NOT EXIST.

Now I need to speak to someone who is responsible to print this no, on my previous bill and need an explanation as to why consumer is supposed undergo such a stress to listen to rude, insensitive employee and wait forever to use the gas?

Indane Gas — Delay gas supply and less gas in cylinder.

Hi,
i have taken the indane gas connection from setal mata gurgaon. They are giving date to supply after booking but not supplying gas in proper time. When they are giving gas, the cylinder is not complete of 30.2 kg. Please take action on this.

Dear,
Where public complaint seem to ornamental matters of Indian top officials by politics or govt. servants where shy of mankind & meaning of public stay in book for which We are happy with making complain & they are happy with their ornaments.Another ornaments I give for supply of Gas supply more than 33 days .Pl. do something many acting for complaint suppress I have seen, so new play launch.

[protected]

Indane Gas — Delay in Gas cylinder supply by the distributor

Delay In LPG Gas supply by the distributor
indian oil LPG Gas
Location: West mambalam chennai


late delivery of cylinders

My consumer no.43920 and I am a resident of B-4 Ramjee Flats , 35 Rukhmani street west mambalam chennai 600033 (My cell No. is [protected] M/s Vir Gas agency West mambalam ) is the distributor for my connection.

When ever we book for refil the cylinder , It takes atleast 20 days to give the supply , reason being said by the distributor is there were lot of bookings and the supply is less.
whereas the other distributors used to supply within 10 days of the date of booking

There is a ceiling from the oil companies the you cont book another cylinder within 21 days of the the last cylinder supply date

In my case 21 + 20 days of supply delay total of 41 days , resulting my both the cylinder get emptied before i am getting the supply

will the Indian Oil Corproation chennai officers look this maters and advice the vir gas agencies to normalise their supply


K Ramanathan
west mambalam

Indane Gas — delay in gas cylinder supply

Dear Sir/ma'm,

we had booked our gas cylinder on 17/06/2010 and we have not yet get the same till now. If we try to contact the gas agency their telephone remain busy and nobody pick up the phone. Our gas agency is in Vasant Kunj and our consumer no. is 1780. Sir, please do something to resolve this problem.

Thank you.

Dear sir

i am indian gas costmer in jaipur. sir i have some problem with gas agency my last cylinder supply on 26/10/2010. After that my self book my gas last 15 day ago but the not supply cylinder. i ask to agency they told me your cylinder supplied on 29/11/2010 so we give you to after 29/12/2010. sir my self not recived any gas cylinder on that date. how my gas book and cylinder supply to any other person. ther is no entery in my book on 29/12/2010. so please verifie this mater and give reply me on E id :- [protected]@yahoo.in or [protected].


Thank's

Mahendra Kumar Meel
Manager Security
Jalmahal, Jaipur

Indane Gas — Delay for cylinder

I am an indane gas consumer no : 14127. I made an online booking on 14.7.2011, and have not received the delivery till now. I made the booking by online on mobile and received the booking confirmation number 217869 as well as the message that the cash memo 14243 has been generated. But til... pending i have lot of problems delay for delivery in cylinder every time same problem face

Dear Sir,

I, Anthony D'Cruz is Resident of Munirka is having Gas Cylinder Consumer No.6302. I am not at all satisfied with the services provided by M/s.Arjun Enterprises-Munirka. Mr.Mukesh one of the staff members talk in such rude manner to the Customer that is is un-tolerable. In the month of November'2011 I had booked the Gas Cylinder. It took almost 10 days to supply me the cylinder. On 26th December'2011 I had booked for Gas Cylinder and till 02.01.12 I did not get the cylinder and I was told 30.12.11 and 31.12.11 that it has already been sent but till 31.12.11 evening 6.00 the delivery boy did not turn up. Since two days they were giving us the wrong information to us. on 02.01.12 I called up and Mr.Mukesh picked up the phone and I asked him why you people are giving us the wrong information. He was very much rude with me and asked me when you have got two cylinder you should always keep one cylinder re-filled in stock instead of troubling us. You kept calling us three days that is why the wrong information is given. Then I said it my headache your job is to supply the cylinder when it is booked. Then he said no we cannot do like this. More the November'2011 cylinder got finished with in 20 days of re-filling. I am very much confident that, the delivery boy are mixing water in the cylinder. Serious action should be taken with the Agency Staff members and the Delivery Boys. First of all they should be taught how to talk, handle and behave with the customer.

I hope serious action will be taken against M/s.Arjun Enterprises for late supplying the Cylinder and mis-behaving with the customer. More over proper check should made with the delivery boy that, how they mixing water in the cylinder.

Thanks & regards


Anthony D'Cruz

dwarka indane service — Less Weight In Gas Cylimders

After giving so many calls to this agency there is no response and it is really pathatic to get reply abt solution.

And They deliver less weight cylinders to all customers.

Indane Gas Service — avtar gas service

I am a subscriber of Indane LPG cylinders for domestic. use, residing in PITAM PURA, DELHI. Our original connection was from the distributor AVTAR GAS SERVICE. Whenever i called them to book the cylinder, they don't even pick up the telephone. The telephone always came engaged.

dwarka indane service — no supply of gas

The gas complaint was booked on 01.02.10. Teh cokmplaints was again given, despite gas having been again booked on 10.02.10 the agency has not provided the gas despite repeated request.

IOC-LPG — Delivery & Booking Problem

Sir,
I am regular costomer in Mathura Gas Service, Dampier Nagar, Mathura last few years. My agency owner in booking again LPG after 21 days of delivery date & supply LPG after 15 days of booking. I got only 2-3 LPG in 5-6 month. I purchased LPG in black from his hocker many times. I am accountant in Pvt.Ltd. Company.

Amit Chaturvedi
Gatashram Teela
Vishram Ghat,
Mathura
Ph[protected]O)

IOC — NON DELIVERY OF LPG REFILL

CONSUMER NO. P15288 ISSUED BY OALAM GAS AGENCY, PALAMPUR (H.P.).THIS AGENCY IS PRESENTLY SUSPENDED & THE DELIVERY OF LPG HAS BEEN ENTRUSTED TO SAURABH GAS AGENCY PANCHRUKHI (H.P).I BOOKED FOR REFILL ON 2/6/2009 VIDE BOOKING NO. 1314.I HAVE NOT RECEIVED THE REFILL SUPPLY TILL DATE.I AM CONTACTING THE MARKETING OFFICER OF THE ARES SH. SUNIL THAKUR AT HIS MOBILE NO. [protected] SINCE 23/6/2009 ON DAILY BASIS AND I AM BEING ASSURED THAT THE GAS WILL DEFINITELY BE SUPPLIED THE NEXT DAY., BUT IT HAS NOT BEEN SUPPLIED TILL DATE & NOW HE HAS STOPPED ATTENDING MY CALLS

NON DELIVERY OF LPG REFILL

My consumer no 41419 issud by Rajhans gas service, south avenue New delhi. the agency is not delever the gas from last 15 days. and all consumer have long line in front of godown every day. I have compaint lot, s of time to area incharge and same site but no any anser from IOC office.

we have so many times call to your authorised dealer Kuljeet Gas Service Patiala (Punjab) for doing service of gas at model town patiala, even the i visited 2-3 times in office.but till date we have not get any response from your authorised dealer.

CUSTOMER SERVICE OFFERED BY M/S CHIRAG , INDANE GAS DISTRIBUTOR, SILIGURI

Dear Sir,

My consumer no. is 23606. The firm is not providing the facility of Gas Booking (Refill) through Mobile. The lan line no.s are also not attended by the agnecy, most of the times.The agency is not mentioning the date of delivery in the receipt of refill cylinder.

The telephone No.s of the firm are[protected]/2503536 and the mobile no. is [protected].

Just dial the above numbers and you can know the truth. Mobile booking on 05/02/08 and 06/02/08 not attended so for. After a long efforts the booking was attended through lan line on 080208 but the cylinder is yet to be delivered.

The mobile is kept in switched off mode most of the times.

Dear Sir,
My Consumer Number is 53773 & Code is 117367 (Customer Name is Amjeeth A.Actually the complaint is i taken this connection from Sri Rama agencies) Karnataka Now the problem is last june 2009 i got a transfer to my native place Kerala(SHORNUR) Doc Type Termination Voucher& its Number is [protected] when i reach kerala unfortunately the post is transfer to some other District (Kottayam).When i reach Koothatukulam) the indane agency is Arani gas Agency, they are refusing and rejecting to supply the connection.because the transfer addresses is (shornur).The validilty of the connection is only an year.i have a small kid its very difficult to maintain cooking and other things so i humbly request you please give me a solution as early as possible.

Thanks & Regards

Amjeeth A
[protected]
[protected]

anybody who is there please action on this report

sir,
myself your (indane gas) customer ( A/ 23329 ) chandan singh from ajmer though awantika gas agency. i had booked my gas on 22 January 2011 for home delivery but not response until today.
there was i make many calls to remember them in ramganj office ajmer but they have no attention and forget...plz solve the problem of mine and make me satisfied

my email id: [protected]@gmail.com

the owner of awantika agency named govind garg had no responce toward any customer in ajmer and open many other motor showrooms, hotels and shops so he make no more attention on the agency take a action and cancel his license.
THANK TO YOU.

Dear Sir,

My consumer no. is J-5526. The firm is not providing the facility of Gas Booking (Refill) through telephone. The land line nos are also not attended by the agnecy, most of the times. Whenever I call they said booking time is over, it was on a week day i have called at 12 noon they havn't take my booking said booking time is from 2pm to 4pm. And at theat time their no become unavailable.

The telephone No.s of the firm are[protected]/2690609 and the Kolkata customer care no also stay unavailable always..

Just dial the above numbers and you can know the truth. And after the booking trouble another is delivery trouble the gas is being delivered in 35 days.

Please do something we are in huge problem.

Regards,
Priyanko Ghosh
[protected]

Dear Sir/Madam,

I have booked for second cylinder and has got the release letter from my agency : KK INDANE ENTERPRISES Bangalore, dated 24/02/2011, My consumer no. 73153, Name : Rakesh, as I was out for a month at that time was not able to collect the cylinder and since then, the agency is buying time by saying that the INDIANE GAS has closed the release on any new cylinders and will call when its done. Every month they say next moth it will be released since JULY 2011.
Kindly let us know is this true you have stopped the release of second cylinders for single clynder customers, also let us know when exactly we get it.

Regards,
Rakesh
[protected]

Sir,

I am a Consumer of NANGLOI GAS SERVICE, K-2, ADHYAPAK NAGAR, NANGLOI DELHI-41, CODE NO. 9107239, PHONE NO. 25944438. My consumer No. is NGZ 30071 Z, at address 59-A, Extn. 2-B, Nangloi, Delhi-110041.


Sir, I went to submit KYC form on 23.10.12 according to your instructions but the above said gas agency denied to take the KYC form saying that give 2 photos, copies of Bank Pass-Book, Electic Bill, Water Bill, Voter ID and Gas Main Papers which is not as per your instructions. As you know as per your instructions each and every customer will have to submit KYC forms along with at least one proof (List of documents) of residence and one proof of identity. As per instructions I went to submit KYC form alongwith Copy of Voter ID and one photo pasted on the duly filled form but same was refused to accept by the Nangloi gas Agency. Now let me know whether we are bound to submit KYC form as per your guidelines or as per self made guidelines of that gas agency.


Moreover, I booked my refill by sms on 25/09/2012 vide booking no.17979 but refill cylinder was supplied 8.10.12. Sms was sent to me your refill has been delivered on 1.10.12. Normally the supply is being done after 20 to 25 days each time by the gas agency. It happens each and every time. It is pertinent to mention here that the Indane gas cylinders are easily available in local market but registered consumers are remain in hardship. I have booked refill but sometimes refill is not supplied at all and I have to book refill again. It seems that customers are raising their voice but no improvement is seen in the gas services.


Kindly look into above both the matters personally and take appropriate action in this regard.



Mahabir
NGZ 30071 Z
M [protected]

सर नमस्कार
मेरा CONSUMER NO है T S V 1593 जो ताज गैस एजेंसी आगरा पर है उसको बुक कराने के बाद जब सिलेण्डर देने हाकर आया तो उसमे सिलेंडर का जो बजन लिखा होता है वह साफ किया गया था जिससे यह पता न लगा पाये कि इसमें गैस कितनी है उसको तुलवाने के बाद पता चला कि गैस 4 किलो कम है और हाकर जबरदस्ती देकर चला गया और वह MOTORCYCLE से देने आया था मेरे पिताजी बुजुर्ग है जिनको वह पागल बना दिया।
हाकर का नाम है
गुलाब
आपसे अनुरोध है कि आप इस गलती के लिए सजा दी जाये कोई भी व्यक्ति के साथ ऐसा गंदा व्यवहार न हो .
यदि इस पर कोई कार्यवाही नहीं हुई तो हम CONSUMER कोर्ट अपील करेगे

धन्यवाद,
श्री प्रमोद कुमार अवस्थी
कैलाश मंदिर रोड
सिकंदरा आगरा
फ़ोन नं -[protected]

Sir, my consumer no.07391VIMAL KUMAR YADAV AGENCY M/S SINGHAL GAS SERVICE BASTI (UP)I have booked my refill on dated 07.6.2015 through ref no. 243189 &01.7.2015 ref no. [protected] but not delivered till today.Agency not attending any calls land line as well as on mobile.Home delivery service is very poor Most customer is unsatisfied including me.Please do need full and please inform me on email id [protected]@gmail.com also. Thanking you if so.

Indane gas booking issue — Delay in booking and delivery

I have shifted my residence from Delhi to Shalimar Garden Extn 1 , Sahibabad Ghaziabad. My connection no. is 3265562 and the dealer"s name is United Gas Company. Sector 3 Shopping Centre Rajinder Nagar Sahibad.

This distributor always create problems in delivery of Gas. Nobody picks up phone in his , we have to personally go there for booking. Another issue , he delivers the Gas after 15 days of booking and booking he takes after 21 days , hence if calculate we get one cylinder in 45 days. I have given complain so many time but all in vain. The hocker does black of cylinders with mutual understanding of dealer. The hocker sells the cylinder for 500 Rs.

This is not fair. I am giving this complaint and if nothing has been done we will lodge the complain to the highest authority in IOC.
This month I have booked the gas on 14.10.09 and booking no. is 16691. Today is 25.10.09. Nobody even bothered to deliver the cylinder.
We are having lot of problems and shall be grateful if you kindly look into it and sort out the issue.

Regards

Sandeep Saxena

What you are facing, is leakage of gas due to a defective o-ring in the cylinder. You must do the things described on this link immediately to avoid any mishap:

http://welkinizer.com/2010/02/09/your-cylinder-is-leaking-due-to-faulty-valve/

dear sir,
I have book for cylinder 4 times in last 2 months in sushma gas service, mansrover jaipur.The people in agency didn't pick the phone.Still I booked through automated booking system, but still they didn't send the cylinder. This is creating lot of problem to us .I hope my complaint will be taken seriously and action will be taken.My consumer number is T5903, in name of A C Yadav
My add is
B-300 Vardhman nagar
Ajmer road
Jaipur 302019