Indian Oil Corporation [IOC] Complaints & Reviews

Dear sir,

Last Agency has been closed down. Pls. inform which agency is been alloted to us from where we can book our gas cylinder. Our Gas book no. is TG5627.

LAST AGENCY - TRIMURTI GAS SERVICE, Shop no. 31, J Block, Vikas Puri, New Delhi.
Gas Book No. TG-5627

Expecting immediate action from you. We are suffering lot of problem due to this. Pls. take early action.


VIMLA DEVI
6, SAINIK ENCLAVE, PART I,
MOHAN GARDEN, UTTAM NAGAR,
NEW DELHI-59
Tel.: [protected]

Sir,
I am a consumer of Trimurti Gas Service Vikas Puri, New Delhi-18. Which was closed. I am running from one Gas Agency to another to find out to which Gas Agency my gas connection is shifted.But I do not found. Can any one suggest me from where I get the correct information. My GAS CONNECTION NO IS TG 3445.
S P SINGH

Sir,
I am a consumer of Trimurti Gas Service Vikas Puri, New Delhi-18. Which was closed. I am running from one Gas Agency to another to find out to which Gas Agency my gas connection is shifted.But I do not found. Can any one suggest me from where I get the correct information. My GAS CONNECTION NO IS TG 3445.
S P SINGH

Sir I am bearing the Indane Gas consumer no-210606. I had booked a refilling of cylinder on

31st December' 08. Till today i.e., 20th January' 09, it is not delivered. May I know the reason of such kind of negligence. The agency name : Mata Sheetla Gas Agency, Gurgaon, Haryana. I am making call many times a day and most of the time given nos. are busy Due to this I spent approx. Rs. 322 on phone only for follow up. I request to Indane gas authority to take necessary action against the said dealer.

Even i spoke with Mr. Santosh Navalkar / Avnish but still i am in waiting situation and no one is hearing --> should i have to go for lagal activity for Justice

Mohit Mittal

[protected]



Regards // Mohit

sir. i am bearing the indane consumer number BG-25447...and i am a regular customer of BHAGIRTATHI GAS SERVICE, NEHRU VIHAR THAT BEARING ACCOUNT CODE NUMBER9107167...
SIR THE AGENCY IS NOT HOLDING ITS RESPONSIBLITY PROPERLY FOR THE SUPPLY OF THE CYLINDER...IT SUPPLIESTHE CYLINDER AFTER 7-10 DAYS AFTER THE BOOKING DATE ..
AND, BOOKING OF THE CYLINDER COUNTS THE SUPPLY DATE FOR THE DELIVERY OF THE CYLINDER.., BY THE SIDE THEY ARE NOT PICKING PHONE CALLS MADE TO THEM TO REGISTER FOR THE BOOKING...THEY USED TO HAVE CRADLE OFF TO THEIR HOOK TO SERVICE THE DENIAL...REST IT IS MORE THAN A YEAR WE SUBMITTED OUR DOCUMENTS FOR THE ADDRESS CHANGE...BUT NO PROCESSING IS STILL MADE SINCE THEN...& THEY PRETEND THAT WE NEVER LIVED AT THE GIVEN ADDRESS AND GIVE AS THE CAUSE IN THEIR DEFENCE...
WITH REGARDS
M.C. SHARMA
(BG-25447)

Dear Concern
i have complained to our Local Office on written mail but not take response on my mail please provide resolution..


From: Disha Associates [mailto:dishaassociate.[protected]@gmail.com]
Sent: Monday, February 13, 2012 9:26 AM
To: '[protected]@indianoil.co.in'
Subject: Complaint GAS Agency (Nishant Gas Services)

Dear Sir,
This is the inform to you that we are facing the problem with our GAS Connection agency “ NISHANT GAS SERVICES” Address : 5/185 B ram nagar ki pulia shahganj agra
We have not received my GAS delivery on time after many reminder not take serious, I am facing this problem for every month and problem is increasing month on month

We have booked the GAS on 23-Jan -12 thru online No.[protected], Booking No.200043 but the still we have not received my GAS so we request to you please take necessary action against him and provide my GAS delivery on time.

Gas Connection No. 8360
Name : Pawan Agarwal

Please revert on my mail



Regards
PAWAN AGARWAL
[protected]

sir
i am complant form ludhiana (Punjab)
in samrala chowk a your dealar Avtar gas called me for now concetion they sad reglutar and gas stove are nessery for new conection my complant is i don't want to gas stove only cylender and new connection document and book. Is the nesserary gas stove? if not plz mail me or call and tell me slousion .
my mobil no, is [protected]
your op singh

Delay in supply of LPG cylinders
I am a customer of Roop Gas Agency, New Kondli, Mayur Vihar Phase III, Delhi-110096. I have booked LPG for refilling on 24/1/08 on No. 1260 and my booking no. was 20 but no supply of cylinder till date[protected]. I try many times the distributor tel no. 22619581, 22611839 & 22616375 but all nos. are always busy.

indane gas (domestic use) — Non compliance of Home delivery after passing 20 days of booking.

Respected Sir,
I have booked my gas cylander though M/S. MONTO GAS AGENCY, NEEMKATHANA ON DT 21th January but after passing a considerable time till date I have not received my gas cylender at my Home. So your honour is requested to please instruct the concerning agency for the same and make an arrangement to deliver me gas cylender immediately.
Thanking you,
Yours faithfully,
(S.K.JANGID)

Please send me your customer care telephone nos.

I have booked the LPgas on 20.11.2008 but till now I do not have received cylinder even after repeated request till[protected]. My Customer ID No. is 30792 and my gas agency is Sabarwal enterprises, Geeta colony, Delhi-31

Dear Sir,

I have a gas connetion wtih M/s Jai Jawan Gas Service, D-493, Palam Extn. (Near Shiksha Bharti Schoo), Sector-7, Dwarka, New Delhi- 110075. Phone nos. [protected], 64115667 & 25085414, E-mail ids ([protected]@yahoo.co.in) ([protected]@gmail.com) and my consumer no. is 4763.

I got gas booked by sending SMS on dated 06/12/2008 on [protected] and I received the acknowledgement of receipt of the SMS. And I went physically to the agency on dated 8/12/2008 got gas booked but the did not given me any reference no. and verbaly told me that gas will be delivered on 11/12/2008.
When 10 days have been passed and I did not received the already booked gas, I called to the agency and they confirm me that your gas has not been booked because we have delived the gas on 24/11/2008.

But I did not get any booking on 24/11/2008. I got booked in the month of October, 2008 and got the delivery on dated 31/10/2008 vide cash memo no. 20512.

You are requested to look into the matter and instruct the Manager/ Owner of the agency not to do this type of mistake in future and deliver me the gas at the eraliest. Other wise a legal action will be taken against the agency.

Thanks

Akhilesh Kumar Thakur
RZ-E-1/8, 1st, Floor, Bengali Colony,
Mahavir Enclave, New Delhi - 110045
Ph. - [protected]


But I have have got the gas booked on

PROBLEM AT THE TIME OF BOOKING OF CYLINDER
I, Rajendra Kr. Baish customer of Prithvi Gas Service, C-939, DDA Flat, East of Loni Road, Delhi-93, Customer No. PG-35660 . I want booked a domestic gas cylinder on since last week to till date 12-01-09 but all nos. are always busy of the distributor tel no. 22813931 & 22813932. Again I requested to pls booked my booking and delievered a cylendder at my home.

Thanks & Regards
Rajendra Kr. Baish
[protected]

we are trying since 16/01/2009 for booking of gas on telephone no.64115667, 25085414, 25087549 and mobile no.[protected] but all phones numbers are always busy or not correct number of the distributor. my consumer no.39067 r/o flat no.848, pocket -3, sector 19, dwarka, new delhi. hence i request yourgoodself please booked my cylender and deliver at my home.

thanking you

BALBIR SINGH
FLAT NO.848, POCKET 3,
SECTOR 19, DWARKA,
NEW DELHI

The gas cylinder was booked on 23rd January 09' and hasn't been delivered yet. The full address was given. All helplines have been contacted but the supplier at no. [protected] seems indifferent and clueless. They tell us to come to the office.If i contact the other three numbers they do not respond.
regards,
sahadeva singh(customer no. 42791, dwarka)

My name is VINODE KUMAR, a consumer of M/s RAMA INDANE, FARIDABAD for indane LPG, consumer no RM-2569, I boked on 04.02.09. but till time they not supplied. I enquiried for the above 4days(four times) but not said the delevary time & also misbehaved with me at the time enquries.
May pl. enquiries & action against him.

Complaint about Gulabi Bagh gas agency My name is kamal dhiman and connection no is 6529 they are not giving any kind of response I booked my gas on phone but they dont deliverd i enquiried many times but no reply from gas agency so please action against them thank you

Sir,
I have booking my conction of cylinder dt:01.03.2010 but my delivery is not send by delear still dated plz: enquiry about this matter I am giving to you my conction no.14873, its address Shop no.48-49, dada dev shoping complex, dada dev road, Palam New Delhi-110045

NON SUPPLY OF BOOKED CYLINDER
i DEVENDER KUMAR customer of Prithvi Gas Service, C-116, DDA Flat, East of Loni Road, Delhi-93, I booked a domestic gas cylinder on dated[protected] booking over tel. but no supply of cylinder till date[protected]. I try many times the distributor tel no. 22813931 & 22813932 but all nos. are always busy. AND delevery man say after 10 days.

sir
i pradeep kumar tyagi customer No. is 21256 of Prithvi Gas Service, C-116, DDA Flat, East of Loni Road, Delhi-93
last 25/9/10 we try to book gas in teleefone No.22813931, 22813932
but no recponse in till date, and he deliverd the cylinder after booking 5-6 days

PRITHVI GAS — NON DELIVERY OF CYLINDER

ate delivery of LPG filled Cylinder
Dear Sir,

we wish to inform you that we are resident of House no, A-172 Gokalpuri Delhi - 94, and user of Indian gas . In our Area Prithvi Gas services is authorized for indian Gas (LPG -domestic uses) Distribution.

our consumer no.39326
booking date is 5/10/10, 22/10/10 & 08/11/2010

but regret to inform that till today (09.11.2010) we have not received .
we request you to kindly look into the matter and do the needful if possible.

Best Regard,
Kamla

My booking date is 04/05/2011 receipt No. 3476974 cylinder is not deliver till date please deliver my gas cylinder.
my consumer No. 39326 Gas Agency is "PRITHVI GAS" Address is A-172, Gokalpuri, Delhi - 110094 (M) [protected]

Hi,
I have been trying my gas distributor (Urvashi Gas agency) located in Sushant Lok Gurgaon(Haryana) for the last three days and they dont bother picking up the phone. I have been suffering a lot.....

Thanks.

MY CONSUMER NO. IS A-23105. I AM UNABLE TO BOOK THE GAS AS I COULD NOT CONTACT AGNIHOTRI GAS OVER PHONE. EITHER THE PHONE IS BUSY OR NOT BEING LIFTED.

MAY PLEASE SUPPLY THE GAS AS I AM IN URGENT NEED.
REGARDS.

I Tessy Vilsant, consumer No. 26856 registered with SONA Enterprises, A-72/2, Massodpur, Vsant Kunj, New Delhi- 110070 is finding it difficult to contact the agent over phone. I have been facing this problem for the past 6 months. The agency had given 3 phone numbers[protected], 26893219,[protected] in the bill, but none of them are contactable. Many of the people have shared the same experience. I definitely doubt, a foul play in this, the agency purposely keeping the phone engaged.

I request the concerned authorities to look into the matter.
Thanks

Tessy

I'm having gas connection with Vathsala agencies, Virugambakkam, Chennai under the cons No: 47802. since the past 3-4 months, whenever i contact them to refill my LPG cylinder, they ask me to produce my ration card. I, with my family is staying in Chennai for rent as i hail from kerala. I was told that if i cannot get a ration card, i have to get a NOC from the civil supplies dept. i had visited the civil supplies office twice to get a NOC but they were not willing to give me one. it seemed as if they were least bothered about people getting LPG refills.

can anyone help us regarding this?

To: VIJAY GAS AGENCIES
216, Thadagam Road,
Opp. Avila Convent,
Shop No.34, Rajkamal estate,
Coimbatore - 641025.
Email : [protected]@yahoo.com
+[protected]
+[protected]
+[protected]
[protected]


Kind attn.; The Manager - Operation

Dear Sir

Sub.: Consumer No. 56618

We are very sorry to inform you that we holding a gas connection consumer no. 56618. We have booked gas tthree times and waiting for gas cylinder.

The delivery boy has reported that the door was closed, I dont know which door he is refering. We are waiting for last 10 day and yeaster we were in house and the doors kept open.

The boy has not came and he may went to worng place. I am making calls three times to get cylinnder. Please look at the matter advise him to deliver the cylinder immediately.

Regards

T. BHARATH

M/s. CASTING INDIA
An ISO 9001:2000 Practicing Company
PO Box. No. 5123
12, Natesa Gounder Layout - II, Rathinapuri, Coimbatore – 641027, Tamil Nadu, INDIA
Phone:[protected], 2527021, 4373702, Tele Fax:[protected]
Mobile: 0091-[protected], [protected]
E-Mail: [protected]@castingindia.com / [protected]@gmail.com / [protected]@yahoo.com
Web Site: www.castingindia.com

[protected]@yahoo.com

sir I have indane connection kindly give me information regarding booking .What is the time period according to ur norms again apply for book the cylinder.
Goldee Randev

Dear sir,
I'm a consumer in THANJAVUR.My ditributer is ARAVIND GAS for INDANE GAS.I have registered for cylinder on 22=03-2008.At that time i have given my consumer no. assigned by you, they said that cylinder will have to be suppplied within five days.Tilldate i have not received eventhough i have phoneed them every day regarding cylinter but they have replied only, they have not received cylider from regional office.Now my two cylinders are empty, i have suffered a lot in this aged life.
Please arrange to gas cylinder, after only i got cylinder.
your's,
V.VAIDYANATHAN

my consumer no is p-17834
i m continuously trying to book for refilling
of my gas . but always both the numbers of
distributer m/s pradeep gas agency, bhopal.
both the telephone numbers are busy ...
please do the needfull

my add is ...d- 276 minal residency jk road bhopal.

My consumer no. is 15557 at indane outlet, Rajahmundry. whenever I book for refilling, each time the agency takes 15-20 days in delivery. The agency also books for refil after 20 days of previous delivery. They keep the phone always busy. If ring goes occasionally, they are hesitant to receive.
May kindly forward this complaint to appropriate authorities for stringent action against those involved for negligence of the duty.

Myself SHEETAL PANIGRAHI, bearing mobile no [protected] for the indane gas of Berhampur, ORISSA . My customer id- BI 3467 as already stated that there has been non delivery of the gas. There has been a several number of times when I have tried to contact them on the phone at the respective office even that was not picked up. After repeated requests which I have done by going to the office again and again but still there has been no consideration made.

Serial no- 673 date of booking 7/04/08 date of delivery 3/06/08. Serial no-3525, date of booking 12/08/08 there had been a warning from the head office hence the date of delivery was 23/08/08 but again when for the Serial no- 539 and the date of booking 4/11/08 there had been a great delay in delivery which was made on 11/01/08 and finally for the serial number-2159 which was booked on 07/02/09 thegas cylinder has not been delivered yet.
This indicates for a great irresponsible behaviour, intensional harashmental as I have to buy the cylinders in black which has really caused a great mental strauma for me. so which indicates for a bad customer service. therefore i would request you to investigate on the matter by sending up a surprise team for investigation else i would have to knock the door of the consumer court.

hello sir my name is ghaalib moh.shiekh i am from khandwa m.p

uprokt vishyaantara gat nivedan he ki mujhe ANUPAM GAS AJENCY khandwa me gas tanki praapt karne hetu nimn aniyamittao avam kathinayion ka saamna karna pata ko vinduvaar is prakaar he

(1) agency maalik ne gunda tatvo avam aasamajik tatvo kokaaryaalay me baitha rakha he jo grahko se gaaligaloch ka upyog karte he !

(2) yeh aasamjik tatva agency se saanth gaanth rakh kar grahko kop samay par tanki nahi dete tatha kaala baazari karke gas tnki uche daamo par baichte he !

(3) mere dwara riffile prapti hetu date 1/1/2010 ko number lagaya gaya tha unnis din beet jaane ke baad bhi mujhe aaj date 19/1/2010 tak gas tanki prapt nahi ho paayi he jiske kaaran mere parivaar ko kathinaiyo ka saman karna par raha he

(4) purv me number lagane ke upraant agency dwara number nirast kar number punah: lagaane ki baat kahi gai avam mere number ki tanki uche daamo par vitrit kar di !

(5) agency home home delivery samay par nahi karti he saath bil par sabhi klhudra mulya sahit 355/ rs hote he parantu compny ke howkar dwara 350/rs me vitrit ki jaati he !

(6) agency ne apne ghar ke niyam bana rakhe he pratah 9 baje se 12 baje tak grahko ko gas vitran ke bil diye jaate he jiske kaaran adhik bheed ho jaati he our mahilaaye tatha bachcho ko ghanto katha rehna parta he saath shashkiya karmchariyo ka office ka samay ho jaata he atah: agency ko aadeshit kare ki wah vitran pratah:9 se 5 baje tak kare saath hi ravivaar ko shashkiya karmchariyo ko gas tanki vitrit kare !

(7) mere dwara date 14/1/2010ko gas ki home delivery karvaai gai thi meneger khandwa dwara shaam me tanki bhijwaane ka kaha gaya parantu aaj date 19/1/2010tak tanki praapt nahi hui / me shashkiya karm chaari hun meri patni avam bachcho ke saath abhrad vyavahar kiya gaya atah: shreemaan se nivedan he ki uprokt bindu par jaach kar agency maalik ke viruddh uchit kaary waahi kar up bhoktaao ki pareshaanioyo avam kathinaaiyo ko sheeghra door karne ka pryaas karne ki krapa karenge

SALANGAN
gharelu gas grahak kaard ki prapti
from: ghaalib mohd.shiekh
moghat thaane ke paas nehroo
school ke samne khandwa m.p
mo.no.[protected]
gas consumer no. A4-659

i booked gas for home delivery on 9/11/2010 with model gas agency,dilkusha market jalandhar,my costomer no mg 8230 but till today 27/11/2010 not deliver gas cylender as the time of call they told me we will deliver withintwo days from the date of booking whenever i make phone call to representive he says today must be delivered we are facing much problem due to this type of service

I am residing in bhopal. I have gas connection from Pradeep Gas Agency. They have given three phone numbers always those numbers are engaged. They are deliberately doing this for selling gas in Black. Near to that Gas agency one small shop is there, which has link with agency people and selling at huge price.

Please forward this complain to the concerned person. Thanks in advance.

Agency details:

Mr Pradeep Naga
+[protected], 2578999, 2574533
3 Amin Market, Jinsi, Jahangirabad, Bhopal - 462008

Hello Sir
My Consumer no -22225
My connection is from CHANDRAKANTA GAS AGENCY BHOPAL.
I am always getting problem in refilling my cylider.
i m unable to book my gas through phone & they didn't provide me home delivery of gas cylinder.

please solve my problem...

RECPECTED SIR

I HAVE PERMISHON NOT TAKEN ANY REQVEST TO DISTUETER

Sir/Madam,
I am an employee of Min. of Defence. I would like to put up a few lines as a grievance on Indane Gas Distributor. It is very sad to quote that being a Leader of the family I am unable to provide proper cooking gas to run the family. The Booking of Gas is carried over by SMS. Even after booking it is very pitiful to inform that after booking it is mostly a month or more to get refilled cylinder. Of Late even after repeated complaints to the Distributor, all my complaints are in vain. However I came to know the Domestic Gas has been used for Business people viz., Street side hotels and many such hotels in the black market.

Requesting your goodself for involving the concerned official to take correctful action at the earliest. Kindly consider this as a representation of complaint of the people of area and not an individual's.

CONSUMER NAME: A.SENTHIL KUMAR.
CONSUMER NO.50967
BOOKED DATE:[protected]
LAST SUPPLIED DATE:[protected]

The Distributor Details
Shree Raghavendra Gas Agencies
Indane Gas Distributors
No.404, CTH Road,
Avadi, Chennai – 600054

Nowadays, Indane gas agencies(Suryaa gas Service,Kavandampalayam in my case) have resorted to booking of gas cylinders,on completion of a minimum period of 25 days from the date of the previous booking ,which is ridiculous.So,the very advantage in going for a double cylinder concept is nullified.Added to this is the fact that the cylinder is delivered only after a period of 15 days from the date of booking.Does this mean that in case of an exigency,one has to go without a gas connection?The new concept of sending an sms to register a booking has also not been scrupulously followed,with complaints of failures time and again.Rather than providing solace to the customers,it is only adding to the discomfiture.Is anyone listening?

I am a LPG Indane customer with Jaipur Gas Sevice, Jaipur and my consumer Number is 4631. I have singal cylinder. I have booked for a refile on 19.04.2008 but they did not booked & says your booking due after 21 day of privious delivery & then delivered after 15 days from booking . i m suffring continuously last one & Half year with same problem.
finally they were booked on 19.04.2008 but still not delivered.
Read comments

lindane — misguiding for booking cylender

when i rushed to your prithvi gas agency they told me that they can not give me new connection without new two bernur stove.

lindane — Pathetic delivery and booking system

Hello,
I have an Indane connection with Madhvi Gas Agency in Hyderabad. Even though they have published numerous phone numbers on their booklet, not even a single one is EVER picked up. This means customer has to always walk down to their agency (which, in my case, is almost 10 kms away) during office hours just for booking. The minimum delivery time, they promise, is 10 days.

This is in stark contrast to another gas agency in Hyderabad only which deliverd in 3-4 days and always picked up phone and addressed complaints etc.

Request concerned authorities to initiate approproate action againt such insenstivity of gas suppliers towards their customers.

Thanks and Regards
S.Mittal

lindane — Duration for Booking

We are having an Indane gas connection with 2 cylinders. I would like to know the minimum duration for booking a cylinder with the dealer. Many dealers are booking after 21 days, whereas my dealer insists on minimum 30 days for booking. I request you to send an official confirmation in this regard.

Regards
T.N.Venkataramaiah
Reserve Bank of India
Bangalore

lindane — Gas Booking and Delivery

Dear Sir,

I have an Indane Gas Connection. My customer no is 76234. I booked Gas on 2nd Sep 2010 in chennai adyar office. Till now i have not received gas. Whenever i call they say tomorrow. This is a height o[censored]nprofessioanlism.

Please help me. My phone no is [protected].

Thanks and Regards
Sandeep Bisawa

lindane — delivery gas

Dear sir,
I want to say that the delivery of indane gas cylinder is not on time, the last delivery of gas cylinder is on 10th august 2010 and from that date there is no delivery . I want you to take some action so that we can get gas cylinder delivery on time.

Thanking you
Anil Puniya
[protected]

lindane — By telephone booking

I have been trying to book gas refill cylinder through phone. But on phone I could not book.



I have been trying to book gas refill fhrough phone. While calling 1260, I am getting a reply. For malayalm press 1, for English press2 for hindi press 3. Even if I press
1, again repeating same thing, press 1,2,3 and so on. At last it will say your time is over and disconnect. Please try to rectify the mistake of the computer. or stop booking over telephone., it may disturb consumers like me.

Mathai Koshy, Consumer No.2674, R.C.B. Konni.
[protected]@gmail.com

Hi,
I have a connection on the name of my sister and i would like to transfer this connection to my name. Could you please update me the procedure how to transfer a connection from one name to another name.

Thanks in advance,
Sreelatha.M

Hi,
I have a connection on my name but i had lost all the documents and the connection number so kindly update me the whole procedure how should i got my lost number to fullfill my needs. waiting for ur reply. Following details as per i know

AJAY MANCHANDA
C-31 SHIVALIK OPP. GEETANJALI
ROAD NEW DELHI-110017

Thanks
Ajay Manchanda

I need new GAS connection at vidhyadhar nagar Jaipur.
Please let me know how to apply online.

Kind Atten. Indane Gas


Booking no. 17397

Even after repeated requests & complaints, AND a lot of promises from the agency we have not received the cylinder.

In this condition the consumer feels very helpless that what action should be taken against the gas agency. Kindly take the action immediately otherwise we will contact to head office of Indian gas service.

Please help us.

Thanks & Regards
Suleman Khan
M:- [protected]

Sir,
I am a consumer of Indane LPG for domestic use. My customer No. is D 10618 at DREAMS Indane Services, Changanacherry. I have booked for a Cylinder on 15/09/2008. and the booking Number is 2010. Even after the lapse of 30 days I have not received the Cylinder. The unusual delay in supplying LPG, is a usual practice from the part of Dreams Agencies, Changanacherry. I request you to look in to the matter, and take necessary steps to provide uninterrupted supply of domestic gas Cylinder.
Yours faithfully


M.S.Chandramohana Babu
Customer No.10618 Mecheril House
Dreame Indane Services
Changanacherry
Kottayam
Kerala

Sir,
I am a consumer of Indane LPG for domestic use. My customer No. is A 6737 at sri nath Indane gas Services, aligarh . I have booked for a Cylinder on 29/08/2009. and the booking Number is 2010. Even after the lapse of 15 days I have not received the Cylinder. The unusual delay in supplying LPG, is a usual practice from the part of sri nath Indane gas service aligarh. I request you to look in to the matter, and take necessary steps to provide uninterrupted supply of domestic gas Cylinder.
Yours faithfully
chandra prakash
bhikampur compound
rasal ganj aligarh up
202001

indian oil, gas — Distributor Service very Poor

Anand Enterprises, is a Indian Oil Company distributor. It provides very poor service for delivery LPG gas cylenders. The distributor could not attend the phone for booking of filling gas cylenders, we have go to personaly for booking the gas. The distributor told for delivery after one week but delivery the gas cylender after 20 days. Please give attention for my complaint as early as possible. This is every month, every customer problem who deals with this distributor of Anand Enterprises, the Tin No. : [protected].

indian oil gas — very poor service

Consumer Number - 3514
S.Dutt
I have booked indian oil gas cylinder on 5 Dec 2007 but still not recieved.
And employees over there not entertaining the request and keep on lingering the issue
so do the needfull

Dear Sir
Your Service is very poor in ludhiana
Your local dealer said that there is blockage of gas from indian gas authority. we recieve the gas after 17 days as gas booked on dated 31/12/07 & reacived on dated 17/01/2008
so clearify this when we booked our gas again on which date
your ageny said that they will book the gas after 21 days of delievery date
what is the fault of the costumer for recieving the gas too late
regards
nitin

Dear Sir
Your Service is very poor in ludhiana
Your local dealer said that there is blockage of gas from indian gas authority. we recieve the gas after 17 days as gas booked on dated 31/12/07 & reacived on dated 17/01/2008
so clearify this when we booked our gas again on which date
your ageny said that they will book the gas after 21 days of delievery date
what is the fault of the costumer for recieving the gas too late
regards
Pankaj

indana cylinder — Non-Working of Sunday

We are working people are facing lot of problem in ghaziabad distt. for getting the cylinder booked in the agency. In Ghaziabad distt. most of the Indana LPG cylinder agencies are closed.

It is requested to kindly look into the problem of working people also so that we can get our cylinder on Sundays.

kindly advise the Engineering Gas, Raj nagar, Distt. Ghaziabad distt. and other LPG cylinder agencies to operate Sunday and adjust the leave some other working day instead.

dileep kumar
[protected]

The guys at Agnihotri need help to sort out their service culture. Despite so many lines, they always succeed in keeping all lines busy or worse do not respond when it actually rings. The owner could have helped if she took any active role. But god knows how to reach her.

I totally agree with the complaints against Agnihotri Gas. I have also been at the receiving end of this particular gas agency which supplies us with LPG cylinders. Thier service is simply pathetic. But, dont expect the Indian Oil Corporation authoorities ( Agnihotri is a IOC gas agency) to take any action becuase the officwers in charge are bribed by the agency and they keep mum. I know of IOC officers living in IOC's residentail quarters in Noida IOC Nagar Site 1 and Site 2 who repeatedly book cylinders for two weeks on end and despite repeated complaints, do not get delivery of cylinders. The Estate officer of IOC Nagar Site 1 and Site 2 is bribed to the hilt by Agnihotri Gas and he doesnt take any action. But, he makes sure that those officers in IOC's administrative department who stay in these two colonies get their cylinders on time. For the rest,m he has told Agnihotri not to worry. Such is the pathetic styate of affairs at IOC. Some temporary relief can be got whenever a cylinder is not delivered on time is to call up the IOC Agra LPG Area Manager who is in charge of Noida. His/Her number is[protected]

I totally agree even I have been trying to contact but they always keeps their phone busy.

Customer Services — Customer service always busy on call, no response whenever I connect.

I am not able to connect to the Irctc customer service. Every time I connect to the customer service I am put on a queue and the after 5 minutes I get a message that all the customer service representatives are busy on calls. I am trying to connect to the customer from past 5 days. If the irctc people cannot manage the customers over call please give it to the comany which offers prompt services. In anticipation of a reply and action in this regard.

Thanks

Deepak

I am trying all 4 nos. simultaneously i.e., 2430128/2430269/ 2430300/4319765 since 10:00 am till now i.e, 11:00 dtd.26.06.08 but alas! all numbers are busy. Even Indian Oil do not provide any help to consumers a NAVRATTAN of Bharat Sarkar!!!

I have booked LPG Cylinder through SMS on 15.6.2008. Today is 26.06.2008 and I have not yet received the LPG Cylinder. While trying to contact through telephone (Landline as well as Mobile), it has been observed that either the line is busy or else no body is responding when the telephone is ringing. This is a peculiar situation with Agnihotri Gas Agency. At present both my cylinders are empty and I am in totally dry out Condition. I donot know, how to handle with this Agency.

Pathetic Gas Service by Agnihotri Indane Gas Service NOIDA — Pathetic Gas Service by Agnihotri Indane Gas Service NOIDA

I recently shifted to NOIDA and transferred my indane gas connection to M/s Agnihotri Indane Gas Service in NOIDA . This centre gave me following numbers for gas booking[protected], 2430269, 2430300, 4319765 but to my surprise nobody picked the phone for hours when I had to book the gas . I kept on trying these numbers for 3 days and finally I had to go there personally during weekend when my office was off . I was shocked to see that there was a huge queue of customers and the staff was taking the booking in a register as the machine was not working . Staff informed me that the gas would reach in 4 days . Today, when it has already been six days, gas has not been delivered . Luckily today, somebody picked the phone and informed me that the gas not been booked at all and it will reach in another 4 days .

I request a strict action should be taken for such a pathetic gas service . My gas connection number is A38522 .

I recently shifted to NOIDA and transferred my indane gas connection to M/s Agnihotri Indane Gas Service in NOIDA . This centre gave me following numbers for gas booking[protected], 2430269, 2430300, 4319765 but to my surprise nobody picked the phone for hours when I had to book the gas . I kept on trying these numbers for 3 days and finally I had to go there personally during weekend when my office was off . I was shocked to see that there was a huge queue of customers and the staff was taking the booking in a register as the machine was not working . Staff informed me that the gas would reach in 4 days . Today, when it has already been six days, gas has not been delivered . Luckily today, somebody picked the phone and informed me that the gas not been booked at all and it will reach in another 4 days .

I request a strict action should be taken for such a pathetic gas service . My gas connection number is A38522 .

Agnihotri Gas Services sec-37 NOIDA, is poor in serving the customer as whenever We want to book the Gas All time we find they used to keep the phone lines busy. It is very difficult to believe that all phones are busy for takling to customer at a time. So many Consumers complained about this, but I belive now that no one of your department has any time to look into this mater. Now we have most probably given up due to this type of neglected attitudes.

VERY VERY POOR CUSTOMER SERVICE AND RESPONSE.

Fully Agree. very pathetic service. First, their numbers are busy.. then even if they pick up, they don't take the booking.

Today all my cylinders are empty.. Frantically calling them since 10 Am. its now 10.41. I am helpless.

A12881

The Agnihotri Gas Agency in sector - 37 is very bad at consumer satisfaction. It is in pathetic state.
the guy sitting there says you get cylinder with a day. But that day never comes.
I made the biggest mistake by having a connection from them.
Kindly avoid them

This agency is the worst to take connection from. I don't know why I took the connection from them. They just don't care for their customers. I have been trying to reach them continuously since last 2 hours and have not been able to reach them. Their phone is always busy...looks like they have just taken away the receiver.

I would suggest that no one should take connection from them. Better go for Bharat Gas if you are able to get connection with them. Agnihotri Gas Service is the worst one.

I totally agree even I have been trying to contact but they always keeps their phone busy. I am trying all 4 nos. simultaneously i.e., 2430128/2430269/ 2430300/4319765 all numbers are busy.

I have found that all the telephone numbers of M/s Agnihotri Gas Service, i.e., 2430128/2430269/ 2430300/4319765, either remain busy or nobody picks up the phone. It is horrible experience just to book the cylinder.

All the above complaints are genuine however mild in nature. In fact the Agnihotri Gas Service is worst in serving and I would advocvate of revokation of their Indane franchise. They do not respond well, they do not serve well and they make very false commitment always coming with some alibi. The numbers 2430128/2430269/ 2430300/4319765 seems to be busy always and the worst is when it rings no one picks most of the time and if you call imidiately after the first call (that rang up), it start saying busy...hooooof it's pathetic...Please let me know how to switch service provider.

I fully agree. Agnihotri is completely useless. All alegations above 100% correct. Let us all get together and get his agency canclelled. I once had the opportunity to talk the owner lady as well. She claimed that she is a war widow. How can a dignified lady like her have the agency behave with customrs like this. Is anybody in IOCL listening.??

Agnihotri gas service noida — Unavailability of service

Several times I try to reach Agnihotri gas service it is impossible to get through. Today my gas is leaking and I donto know what to do! This is the second time that a leaking cylinder has been delivered and you cannot get their number to make a complaint or get service!

Agnihotri Gas Service, SEc 37 NOida is not providing satisfactory services as i'm calling since 1 week and nobody picks up the phone and rest of the time lines were busy..

AGNIHOTRI GAS AGENCY, SEC 37, NOIDA. — very poor service

Agnihotri Gas Services sec-37 NOIDA, is poor in serving the customer as whenever We want to book the Gas All time we find they used to keep the phone lines busy.

They never understand the importance of customer.

I agree with the complaint... I called Agnihotri Gas services continously for 45 min and still was not been able to reach them. Ultimately, one of the phones did ring and no one picked it up.

I am trying their phone for the last 4 days...
but it going busy all the time...

Agnihotri Gas Service — Unavailability of booking Nos

For the last one week I am trying hard to book the gas cylinder.Tried calling on the nos 2430300, 2430269, 25611260, 25611031...everytime there is a response that dial after some time.It has become really impossible to get your call across on the landline nos.

Kindly help.

Sirs
I am a housewife living in Dharmapuri town Tamil nadu.M/s Rajalakshmi Agencies is the dealer for Indane Gas.
My consumer no.is 45735.
The dealer is dictating terms in this town that the gas booking would be allowed only after 30 days of the previous delivery.One has to wait for 30 days and hunt for his phones nos260603, 261011, 268886, 262127 and find that the all the four phones are either always engaged or out of reach.B y this processcustomers valubl;e time is wasted.By gods grace if responded in phone the adamant reply will be "YOU MAY GET AFTER 15 DAYS !!!.
This the state and treatment to the poor helpless consumer at DHARAMPURI.
The seal of the refil is not in tact and fulproof.God only knows what is being done to the seals.Will you please forward this complaint to the grievences/vigilance cell at Coimbatoreand Chennai

IOC — poor availability having 2 cylinders

My name Santosh kumar ram of ambagan railway colony, QTR -no 278/A, p.o & dist :Burdwan (w.b), we are fifteen members altogether in this family and we have two bottles of IOC CYLINDERS . My consumer no is SG 08133 in the name of Santosh kr ram with the distributor code of 36190027 having address of STATE GOVT. EMPLOYEE CONCESSION CO-OPERATIVE STORES LTD, Kachari road burdwan. I never got cylinder within less than 25 days minimum and max of 35 days in my life but i have two cylinders of IOC which is of no value for me at any time.I requested this agency to transfer my no to GOBIND GAS CO but their is no response from both end .Thus I request before you to surrender my 2nd cylinder and get my fund back so that I can arrange another company bottle.My family is facing huge problem nowadays as they have to cook on stove for last one week due to not avaibility of IOC gas and my boss where I am the staff they also are not satisfied with my job as i HAVE TO GO AND STAND IN THE LINE FOR HOURS for the cylinder .Plz help me otherwise Ihave to take some other step .Waiting for your response .

Service of Agnihotri is really very very pathetic and hopeless. No body picks the phone ..they always keep their phone in busy mode. Neither they deliver gas on time nor listen customer complains. This is really a shame for INDIAN OIL a NAVARATAN Company of INDIA that they dont have customer complaint cell. Pathetic.

Service really bad no body picks the even if rings... other wise phone is busy.

At the time of shifting my connection from Hyderabad to Noida . I got a old regulator which is not working proplerly I tryed my best to replace it but till today I fail to replace it ..

I have never seen such kind of mismanaged agency to serve IOC customer in any city I have been to. (1). Mrs. Agnihotri is so rude in dealing with customer.
(2). Long queues with no proper resolution.
(3). No valure for other's time.
(4). Phone lines always budy.

I request either this branch should be replaced with new employees or branch should be closed.

I AGREE WITH COMPLAINTS.THE BEHAVIOUR AND UTTERANCES OF PROP. AN OLD LADY AND HER DAUGHTER IS VERY RUDE . THEY AND THEIR STAFF ARE VERY DISCOURTIES TOWARDS INDANE CUSTOMERS. THE INDANE OFFICIALS PUT A DEAF EAR TO COMPLAINTS.THIS ALL IS BECAUSE INDIANOIL IS A PSU.

I am looking for a new gas connection in NOIDA. Could any one suggest, which is the best gas dealer service in noida

your service is very-very poor

I applied for a gas cylinder on February 5, 2009 through your Saltlake Gas Agency (IA-260), Sector-3, Saltlake, WB. My consumer number is 11785 (DBC[protected] in the name of Kartik Ta. After several visit and phone calls to the agency, I am wondering how come this inefficient, irresponsible agency is working under a prestigious, award winning company like IOC. May I suggest you to take care about my gas cylinder delivery immediately and maintain your reputation.
May 22, 2009

I totally agree with the complaints against Agnihotri Gas. I have also been at the receiving end of this particular gas agency which supplies us with LPG cylinders. Thier service is simply pathetic.The guys at Agnihotri need help to sort out their service culture. Despite so many lines, they always succeed in keeping all lines busy or worse do not respond when it actually rings.

Yes, we always agree. Whenever we booked, after calling them 3 - 4 times then only they deliver the Gas cylinder to the consumer after a gap 6 - 7 days. Always they do not picking up the phone. very very poor services always.

it is very difficult 2 book gas through agnihotri gas agency coz the lines r alwaz busy..dispite of ringing nobody recieves the call..v have 2 go 8km 2 book d gas..no one is handling d responsibility regarding d difficulty which consumers have 2 face..the service at Agnihotri is extremely hopeless.

I have found out a way to reach them on phone. Call them between 2:30 and 4:00 and they pick up the phone. But this does not gaurantee that gas will be book and delivered in time. That problem still remains ;-)

I TOTALLY AGREE. Agnihotri Gas Service is pathetic in their ATTITUDE too which somehow always ends up rubbing one the wrong way. Mithilas Sec 19 was so much better but it seems the sectors are divided and one can't have a choice with Indane connection.
Agnihotri gas service would list multiple cell numbers and phone numbers but none seem to work and even when it keeps ringing NO ONE picks up. The guys at the Agnihotri gas service also needlessly act pricey (I never know, why?). They would always send a refill 7-10 days after booking - not sure if LPG shortage is always there or they do black marketing.
Also, there is a website for online booking of gas http://www.tomogas.com/iocl but Agnihotri is NOT listed there against city NOIDA as a distributor. Too bad!
These folks need to understand that they are meant to SERVICE the customers and NOT show attitude needlessly. Most of the customers at Noida that they have are MORE Educated and Sophisticated than Agnihotri folks.

ACommon consumer is facing lots of difficulties as phone lines are always being kept busy . After booking 10 to 15 days they donot deliver the supply

Agnihotri Gas Services sec-37 NOIDA, is poor in serving the customer as whenever We want to book the Gas All time we find they used to keep the phone lines busy.

The same experience by us . it is difficult to book the gas with agnihotri as he does not have enough lines or their staff is useless

TERMINATE THE AGENCY IMMEDIATELY.THEY HAVE NORIGHT TO BE IN BUISNESS AS THEY LACK BUISNESS ETHICS

Really Agnihotri service is very very poor.No body picks the phone..they always keep their phone is busy mode.

Pathetic is one word..How to change that is a issue. Is other gas agency in the area of BP any better?

Where to complain to IOC?

I am trying all 4 nos. simultaneously i.e., 2430128/2430269/ 2430300/4319765 since 11:00 am to till now i.e, 12:00 dtd.14.01.10 but alas! all numbers are busy. Even Indian Oil do not provide any help to consumers a NAVRATTAN of Bharat Sarkar!!!

i totally agree with all of[censored] who have came in contact with agnihotri gas services my concern is where to put complaint regarding their booking services and always busy lines during working hour?koi hai jo inki bajaye?

It is nothing new to Agnihotri Gas Service, Sector 37. Either the phones are busy or there is full ring without any response. It is an everlasting process. The company must ask them to withdraw telephone booking facility and provide mannual booking. At least there is no chance of wasting time in trying end number of calls. A big blow to IT facility.

THE COMPANY DOES NOT HAVE A CUSTOMER FRIENDLY ATTITUDE. THE EMPLOYEES AND OWNERS KNOW THAT THEY INTO A MONOPOLISTIC BUSINESS AND THEIR SERVICES ARE NOT ALL ALL AUDITABLE, HENCE THEY HAVE NO ACCOUNTABILITY TO THE PRINCIPALS - IOCL.

LET US SEE HOW FAR THEY CAN SUCCED WITH THIS ATTITUDE.

I totally agree with the comment. Make a call to Agnihotri and u will find that recipent after one ring hang on the reciverand you will be left with the only option to visit in person to book gas.

Pathetic service no body responds on phone and if by chace phone is picked they do not provide booking no. I booked gas 10 days back and till date not recived gas, and no one is responding phone, Ms Agnihotri picks up call and says she is in party, will talk tomorrow

IOCL / Indane Gas — NON DELIVERY OF GAS CYLINDER

Agnihotri Gas Services sec-37 NOIDA , is poor in serving the customer as whenever We want to book the Gas All time we find they used to keep the phone lines busy. I have booked gas cylinder on 08.01.2010 and even after numerous reminders on telephone till date delivery is not made.

Indane Gas — Poorest Service Ever Have

In the morning I found that Gas leaking. I immediately went to my gas supply centre, which is named as "Abhijit Enterprise" in Khardah, and inform them and try to convince about the seriousness also. But they seemed to be really very careless and arrogant in nature. I am posting this complaint when already 4 hours is spent after my notification to the complaint section. In this 4 hours I called them couple of times, but they are not ready to listen anything. Is this the service we expect from Indane? My number is :[protected].

the people at aghnihotri gas service must get some more phonelines or employ more people to sough the problem of not picking or phone engaged for all times, if they do have genuenly so many customers so they should try to solve it, as the owner must be getting so much of profits out of these customers. in case if the customer is not availble at home, they just cancel the booking, it should be forwarded to next month, or the custoner must be asked telephonically, as i think the employees sell the cylinder in black and say that the customer was not available.

Service of Agnihotri is really very very pathetic and hopeless. No body picks the phone ..they always keep their phone in busy mode. Neither they deliver gas on time nor listen customer complains. This is really a shame for INDIAN OIL a NAVARATAN Company of INDIA that they dont have customer complaint cell. Pathetic

Pathetic service. Phone lines always busy...no one pick up the phone if by any chance you get the number free. any wauy to cancle the gas agency as they have monopoly

Indane Gas Cylinder- Agnihotri Gas Service — Poor Service

Agnihotri gas service is one of the worst agency in sector 37,Noida. The agency fails to deliver gas cylinder even after 10 to 20 days. The agency is not helping its customers at all. Please help address the customer grievances at your earliest.


Customer NO. 40961
B. K. Agrawal
House 42, Sector 37
Noida
Mobile- [protected]

IOL, Indane Gas — Not serve their duties properly

Indane Gas consumers of Greater Noida are being harassed. First, booking is impossible, either telephone lines are always busy or receiver is not lifted.

They do not book refilling before 21 days. After booking also delivery is not certain upto aprtnight. Office is never opened at 10 am.

Kindly take the action against IOL agency in Greater Noida.

Thanking you,
Yours sincerely,

Consumer Nos.

1. 5263
2. 11309
3. 012368

not only the services of agnihotri gas service is bad but but since last 2 months the LPG in the cylinders lasted for only 20 days.i am surprised coz there are only two o[censored]s in our house, therefore we cook do not cook very often.so 20 days per cylinder is a shocker.

i shifted my room at sec-22 noida. pls give me full address of nearest indane gas agency.

Agnihotri gas service noida — gas cylinder not delivered

Dear Sir,
My cust. no. is 19197. I had booked my gas cylinder on 11th March(Agnihotri gas service Noida) but did not recieve cylynder till date though I had given several reminders.This is not the 1st time that I am facing this problem.Everytime I have to give several reminders and it takes at least 8 days to deliver the same.

Kindly look into the matter as soon as possible.

NO DELEIVERY EVEN AFTER 10 DAYS OF BOOKING OF THE LPG CYLINDER.NOP BODY IS READY TO GIVE THE EXACT INFORMATION IF SOME TIME THE PHONE IS PICKED UP .I DONT KNOW WHAT TYPE OF CUSTOMER SERVICE THEY ARE PROVIDING .

Agnihotri Gas Service at Noida should Rank Number ONE from the BOTTOM. Its services are more than WORST. This agency should be stopped immediately. If any authority of Indian Oil Corporation has come to thsi site, even by mistake, he must note the concern of the Consumers.

1. You will not get through the Phones
2. No body will pick the phone
3. You will get your gas delevered after minimum of 15 days( maximum can be any thing)
4. They will always give wrong commitment.
5. Every day they will tell a new story.
6. If you get the cylinder, you are luckey.

Try to be lucky.

I disagree.
They are providing serivce.
Not found difficulty


c s nair

I totally agree with the complaint against Agnihotri. This is very tough to book. Everytime phone line is busy and when rings no body picks-up. I trying to reach from two days but not yet booked.

I can't find Agnihotri as distributer in online booking system otherwise I have done it online.

I am agree with all the complaint made. It seems that all the provided by Agnihotri Gas Service are busy. Even if it rings no one picks up. I do not know where to contact for making complain and booking for Gas .
Badri Prasad
Sector-33
noida

The Agnihotri gas agency people tells lie about the delivery of already booked cylinder. They cancell booking without making any attempt to deliver cylinders

very poor service, always phone lines are either busy or nobody takes the call.

This is just not the case of one agency. The situation is more or less the same in other agencies in Noida e.g Aaradhika Indane Gas Service in sector 58. IOC allots Gas supply agency to socially vulnerable persons who in turn pass over the management to another person resulting in callousness. The onus of proper service delivery to the consumers lies as much with the concerned department of IOC as the particular agency. IOC must provide the phone numbers of concerned officers dealing with the respective agencies with provision for receiving complains and initiating punitive actions to poor service providers, if justified. I was searching the net for a page to launch complain to IOC against an agency but could not locate any such page. Through this mail, I request IOC (LPG, Marketing, Norther Region) to provide such a mailing list to maintain their image.

Mihir Maitra, Noida

I have booked domestic LPG cylinder on 22 Oct 10 vide Refill Voucher/Cash memo No. 11668. My consumer no. is B26335. I have received the same booking on 25 Oct 10 in 4 kg less than its standard weight. It is pertinent to mention that some time ago the same lesser weight cylinder was received by me and after complaint to agency owner the same was returned in place of new. It is requested that the needful action may be taken against the erring suppliers and the out come may be intimated to my mobile no. [protected].

agnihotri gas service distributors are really bad. they always deliver cylinder with 4kg less of weight... after been told so many times they repeat the same. yesterday we had put a new gas cylinder but it didnot work properly as there was no pressure in it. pl. see to it very seriously. as we r facing a lot of trouble, , , when ever we try to book the gas the phones are always busy.

I recently shifted to NOIDA and transferred my indane gas connection to M/s Agnihotri Indane Gas Service in NOIDA . This centre gave me following numbers for gas booking[protected], 2430269, 2430300, 4319765 but to my surprise when i tried to call the first three numbers are invalid. Moreover i got to the agency and booked my gas cylinder on[protected] but till date[protected] i did not get the gas. This agency is really pathetic and useless for any customer. Niraj

Service of M/s Agnihotri Gas Service, i.e., 2430128/2430269/ 2430300/4319765, either remains busy or nobody picks up the phone. It takes ages just to book the cylinder. No body picks the phone. They always keep their phone in busy mode. Neither they deliver gas on time nor listen customer complains. This is really a shame for INDIAN OIL a NAVARATAN Company of INDIA that they dont have customer complaint cell. Pathetic.

i am trying at morning 10.30am to 4.30pm but they have no recived the call, all are busy for goshipe each others,

Devendra Gas Agencies, Ambaji-385110, Distributor code No 189196, is poor in serving the customer as whenever We want to book the Gas All time we find they used to keep the phone lines busy. I have booked gas cylinder on 11.11.2010 and even after numerous reminders on telephone till date delivery is not made and same as last three Month Customer no.2027

This is 110% true. I Kept ringing them the whole day and nobody picked up. If they don't answer I guess they should not give their no.'s on site.

The OWNER IS OVERRUDE. She doesn't have sense of talking at all. If she feel that people are bothering her by calling at her personal number, she should not have advertised it all.

PATHETIC SERVICE OVERALL.

Service is really bad there phones are always busy. God knows how they are able to do that !!

I know this Agnihotri Gas, Sector-37 is the worst Gas Agency in Noida.
I, also, agree with all the above complaints except one, defending the said Gas Agency.
But, I am still thinking that nothing will happen to this agency and its owner.
They are behaving/ working in the same manner for the last so many decades and hope, will not change their sad attitude towards their customers, who are in fact responsible for their (including employees) bread & butter.
Let them enjoy till a new Anna Hazaare take a birth amongst us.

I also agree. Their service is really worst of the lot. Their phone line is always busy and when th phone rings also they never pick up unless you are patient enough to wait. It tales almost one week to book gas cylinder with them.

Services of Agnihotri is really very poor even not body picks the phone. It is always busy and even after booking they took 10 day to deliver the gas with half filled. Generally the the cylender weight is 14.2 Kg but they deliver 10 to 12 Kg.
This is the area on which i would like to bring the attention of all. IOCL must have to cancled the licence and take heavy penalty from Agnihotri due to loss of Goodwill of such a reputed compnay.

AGNIHOTRI GAS AGENCY — phone lines always busy

when ever we want to book ags the phone is busy . the staff of this agency is very rude and uncopprative

The gas agency keep the phones busy by keeping the phones off the cradle, this I have seen personally once I had visited them earlier to book the gas at their shop.. Then donot attend when the phone is ringing. I had tried throughout the day yesterday but eiher it was engaged or there was no response.

Pathetic customer care.. Phone lines either go busy or unanswered for calling on more than 50 times.. It is a pain to book a gas cylinder itself. I agree with all the complaints logged against this service provider.

Noida , Indian Gas sector -37 — Very Poor Service

I am facing problem in booking my Gas . For last Five day I try to call or book gas through SMS but I couldnot. Mesasge is getting Fail . and No one picking the call at Aghinotri Gas agency.
Please help.

Customer No -38987

Mobile No Provide by agency - [protected]/[protected]

Yes, I am also agree with complaint. Since last two days I am traying to calling at Agnihotri Gas. But always all lines are busy and whenever connected nobody is responding.

Agnihotri Gas Service — Gas Cylinder delivery is very poor.

Dear Sir,

I booked my gas refill request 1 months ago and gas is not delivered to me, when I contacted the distributor office, she told me that "booking has been cancelled due to some reasons, so you have to book it again" and I did the same. two weeks are already over and gas is not delivered to me till. When I contacted to office, i got reply that vehicle is not available for the delivery purpose, so delay may be there. I got a great surprise to see suchh irresponsible behaviour of gas agency. I am facing lot of problems due to late supply of gas. I am mentaly harassed due to such irresponsible acts. Please take strict action against the agency at the earliest. I will be highly greatful of you.

Thanks.

Vivek Kumar
Gas Connection No. - K 23742

INDANE GAS/ AGNIHOTRI GAS SERVICES — GAS NOT RECEIVED

WE HAVE BOOKED THE CYLINDER ON 17TH SEPTEMPBER 2011. TILL DATE WE HAVE NOT RECEIVED THE GAS CYLINDER FROM AGNIHOTRI GAS SERVICES AS WELL AS WE DID NOT GET ANY RESPONSE FROM THAT COMPANY. MY GAS CONSUMER NO. IS A-37035. GAS HAS NOT DELIVERED. I TRIED AT AGNIHOTRI TELEPHONE NO ONE PICKED. I ALSO HAVE TRIED THROUGH SMS. WE DID NOT RECEIVE ANY GAS CYLINDER.

we want the gas before time of dussera.

I totally agree with the complaints against Agnihotri Gas. I am experiencing very bad service fro this gas agency.
I transfered my connection recently and did a fisrt booking on 8-Sept-2011 and makkar guy said we have to service with a week time for any booking.
After waint for 20+ days when I checked the status, it was canceled, I visited to there shop in sector -37 and had a loud chat about it, and they said book new refill we will deliver in 2 days for sure, I came back home and booked another refill on 1-oct-2011 again. Now it is already 15days, but no response yet. I am getting irritated with Agnihotri's guy and service. I called several times they dint pick the phone at all. I dont know what to do now ? please help me out ?

Service of Agnihotri is really very very pathetic and hopeless. No body picks the phone ..they always keep their phone in busy mode. Neither they deliver gas on time nor listen customer complains. This is really a shame for INDIAN OIL a NAVARATAN Company of INDIA that they dont have customer complaint cell. Pathetic.

Guys willing to meet Agnihotri at one go, please mail me on - rb.[protected]@gmail.com.. ye aise nahi sudharega...

The consumer service is poor. thank god we do not have to contact them for refills. their tele lines are always busy or un attended.

i have lodged six complaints for gas leaking with the call center . i have got the complaint no but no respose from agnihotri gas.

Agnihotri Gas Service — Gas not received

Dear sir,
I am Srinidhi. My Consumer no. is A-37025. I have booked the gas on[protected]. Till date I didn't receive the gas cylinder. I want the cylinder to be delivered on Saturday.

Please send it soon.

Indane LPG — Agnihotri gas services noida non-cooperative

I also called multiple times on the mentioned no.,s they don't pick the calls. For new connection also they call people on specific day and specific time. they sell the accessories forcefully while applying for connection

TERMINATE THE AGENCY IMMEDIATELY.THEY HAVE NORIGHT TO BE IN BUISNESS AS THEY LACK BUISNESS ETHICS DOING BLACK IN BULK RE FIELD TRUCK IS GOING SOME WARE ELSE DO NOT WANT TO SELL IN PUBLIC

one off the fraud owner is Mrs. Agnihotri her number is [protected]. She is such indecent lady which I have ever seen in my life... The worst Service of Gas in Noida... "Agnihotri Gas Service " I really want to sue this company.

THIS LADY IS REALLY AGGRESSIVE AND FRAUD SHE WUD NOT LISTEN ANYTHING ... REALLY WANT THAT THIS AGENCY SHD BE CANCEL FROM THEM IMMEDIATELY... !!!

These people and owner at agnihotri gas agency both are helpless. Owner herself says that this is basic need so people are supposed to suffest to get a gas connection with them. People should have full free days when ever they are visiting them for any kinda or work. For them personal work is at high priority and they can stop doing any work for her personal work.

I request Consumer court to take some action against such owner who thinks they are made owner to make people suffer for their basic needs.

Indane Gas — NOT GET BOOKED GAS CYLINDER

I Booked on 17/12/07 gas cylinder. i did not get, cylinder. when i go near the dealer he say me that there is a shotage of gas cylinder. but now our old cylinder is going to end. what i can do for this i did not know about it. in our city who have some power can get easily cylinder. and i saw that there are the number of peoples those are booked there cylinder after me had get there cylinder.

Dear Sir,

I am myself, SANJAY.N.V Consumer Number-NR 12272, my address is 341/202A, Park View Apartment, Shalimar Garden Extention-1, Sahibabad, Gazhiabad, U.P- 201005

I am getting Gas Supply from United Gas Agency- Sahibabad, Gazhiabad, U.P. From last 3-4 months Whenever I am trying to book thru Phone, Showing Number is busy, after booking also I am getting gas after 20-25 days only. Last time I had complained this to Mr. Umesh Choudhary of Loni Indane division. Then He had requested the agency & helped me to do the things done immediately.

I am really disappointed due to this consumer service of Indane agency sahibabad.

You are requested to kindly look into this & do the needful at the earliest.

Thanks & Regards,

SANJAY NV

Indane Gas — Phone always engaged.

I'm an Indane gas customer in Kolkata whenever I call telephone No. 22832157 either it is engaged or if it is ringing no one answers the phone therefore I'm unable to book a gas cylinder.

Indane Gas — phone always engaged

Dear sir,
This has reference to the subject. M/s vidyasagar gas agency, pitampura is a indane gas dealer. Each time I am facing the problem while booking the gas. Phone keep on ringing but nobody picking up the phone and almost it engaged. The owner name is mr. satish and I called him personally and told him about this but he has not taken any action .
take the action immedietely against this bloody gas agency.
If action will not taken then I will go to higher level.

Dear Sir/Madam,

I am Amites Malhotra Number-SB 14393, Sheikh Sarai,
From last 3-4 months Whenever I am trying to book thru Phone, Showing Number is busy, after booking also I am getting gas after 10-15 days only.
I am really disappointed due to this consumer service of Indane agency South Delhi.

You are requested to kindly look into this & do the needful at the earliest.

Thanks & Regards,

gujral gas dealer jabalpur m.p. also provide poor services

gujral gas jabalpur is a defaulter dealer at jabalpur m.p.

gas cylinder — Booking

See, We are regular customer of Indane Gas cylinder but from last month we are having this problem that at the time of booking when we callthem to send new cylinder they don't pick the call or sometimes phone didn't ring.then we came to know about site of booking this too is not opening.

why is this so?

Please help.

Thanks alot

I am lot of trying today for Gas tobe Booking but phone is always busy

(Distributor Name M/s.Revathy Gas Agnecy
Medavakkam
chennaj-73 Ph[protected] to 03

I'm an Indane gas customer in Ghaziabad whenever I call telephone No. 2741924 / 2743977 either it is engaged or if it is ringing no one answers the phone therefore I'm unable to book a gas cylinder.

Please take a necessary action on this.

Satish kesharwani

Indane Gas — Booking a Cylinder

Dear Sir/Madam; Your distributopr 'Sukhdev Vihar Gas Service' (at 18, Masih Garh, Sukhdev Vihar, New Delhi-25) never picks up the phone for Booking of a gas cyllinders, I am tired of dialing his all the numbers 2631029, 26936694, [protected] and [protected].
Pls do the needful.

Indane Gas — Indane cylinder booking

For the last 15 days no body is picking up the phone where I can book my cylinder at Indane Gas Agency "UNITED GAS AGENCY" in Rajendra Nagar. Everytime we are struggling to book a cylinder. Even in Indane website, contact no is wrong. No action on complaint. Useless agency.

Indane Gas — always phone is engaged

sir

i am booking for my gas no 51001 since 6 days i could not get his bsnl nos. 27665152,27676725
i went personally to book for my gas i have sean telephone receiver is kept beside i was there for two hours he never receive a call from that phone i asked him abut that he is using filthy langauge
i request you to take nessesary action aganst them

Dear sir,
This has reference to the subject. M/s Sai Seba Ent, Vasant Kunj is a indane gas dealer. Each time I am facing the problem while booking the gas. Phone almost it engaged. You can also try their phone No is[protected], they always put off the phone receiver,
take the action immedietely against this bloody gas agency.

Indane Gas Cylinder — booking of gas cylinder

i am a costomer of Bedi Indane Gas Agency-B-43, Kartar Nagar, Main3 1/2 Pusta, Delhi-53.I am trying to book gas cylinder by phone but there is no response.
So kindly book my gas cylinder holding No.-14695 in the name of Shanti.

Indane (Gas) — Cylinder booking

My LPG consumer no is 48916 DIXIT GAS SEVA Khiripur Delhi91,

I am continously trying telephone nos.[protected]/[protected],

since last 02days,but no body is going to picup the phone so that I can book

for LPG cylinder. Tried for SMS booking on #54625 but in that also got

response- msg.not sent.

Indane Gas — Late Gas booking

sir

Indian gas agancy, sikandrabad booking the Gas in 30 days and deliver it in next 15 days, Gas Conection Details as per Below

Consumer Name:- Sohanpal Gotam
Conection No.:- S- 183
Address:- Mo. Kayasthwara (jharkandy), Sikandrabad

Bedi Indane Gas Agency Pusta Road,Near Bhajanpura — Late Delivery of LPG Cylinder

Dear Sir,

Our Gas Agency is Bedi Indane after booking they provide us cylender 10 to 15 days later .

Please do need ful action on them

Reagrds
Jitender

Indane Gas — Not getting booking of gas

Having LPG connection No. GA 3894 with M/s. Geeta Gas Agency not booking gas with a excuse that last booking was before six months, now the connection is closed. Pls. look into the matter and instruct the agency not to harrase the customer like this and book the gas .

Raj Kumar
[protected]

when we cannot say that all dealer are bad but lack of trasperency in the distribution system is a common to all. i personally experienced that consumer booking for cylender after myself, getting the delivery earlier than me.when i followup my booking they sometimes tell me that they cannot confirm whether they already delivered my cylender or not because they have 'so large numbers of consumer to manage.' if i continue to ask some more information such as when i will exactly get the delivery , they suddenly disconnect the phone line. sometimes cylender alloted in my name delivered to someother consumer, because, as reported by the deliveryman to the dealer that the other person indified himself as me!

i wish to give the following suggestions to iocl:
i. if not already given the instruction to the dealer, dealers should be adviced to deliver the cylender to the consumer - first come first serve basis(if the consumer is otherwise entitled to get the delivery).
ii. the delivery man should verify the identity of the consumer with consumer card.
iii. some training and required infrastructure to the dealers about how to manage the distribution system involving large nos. of consumers. thanks.

When ever i booked the gas the dealer said it will be delivered in a weeks time. I have tried several times the dealers no, but they dont pick the call. Its a all time issue since months, The Dealer soesnt pick the call for booking or complaining. When we go there and complaintin his office, he says everythingis wurking but on calling no one picks the call. Indane shud see the complaints or else the govt should not collect any taxes till they are not able to provide atleast utility services on time. Very Bad part PLayed by INdian Govt. n there employees. I am rajesh nkumar sinha ,consumer no.5737 resident of mig 1,8/8,bda calony bhubaneswar ,c.s.pur ,orissa.

When ever i booked the gas the dealer said it will be delivered in a weeks time. I have tried several times the dealers no, but they dont pick the call. Its a all time issue since months, The Dealer soesnt pick the call for booking or complaining. When we go there and complaintin his office, he says everythingis wurking but on calling no one picks the call. Indane shud see the complaints or else the govt should not collect any taxes till they are not able to provide atleast utility services on time. Very Bad part PLayed by INdian Govt. n there employees. I am kanjerla krishna, consumer no.12036 resident of 2-44, Himayath nagar village, moinabad mandal, rangareddy disstrict, Andhra Pradesh, pin 500075 .owr head office is chital met, rajandra nagar mandal RR dist.

Dear Sir,

Good evening. I have a gas connection of indane.I taken it for its best service but its distributor ASIND GAS AGENSY (Negdiya Road Asind, Dis. Bhilwara Rajasthan) is very careless for its reputation when I booked cylinder for home delivery he not deliver it and says that if you want cylinder then you will come to office(Asind). Distance of this place from my home 20km. After this matter I goes to gas agency for getting cylinder he says to me that you charged 500/- rupee per cylinder (he has lake of cylinder due to transporters strike).Then I objection against it he misbehave and abuse me. Even he doing pull-push with me and abusing me for caste. I can’t bear it plz taken action in urgently if no then I shelter of consumer court.

I am old lady (Meera Bai) trying to terminate my LPG gas connection in Mangalore. My Dealer here is adamant in not issuing me Termination Voucher upon surrendering my gas cylinder, regulator and Subscription Voucher( S V ), even after obtaining signature on Termination voucher.I waited for a week to get Termination Voucher ( T V ) from my dealer in lieu of the surrendered articles. They simply say, the process is over. I clearly know that my liability doesn't cease with I O C until I get Termination Voucher(T V) from them by simply surrendering my Gas cylinder, regulator and S V . So I took back Subscription Voucher ( S V ), Gas cylinder and regulator from them again. What should I do now to complete the process.? I have taken this matter with I O C Branch here. They are silent . My million thanks in advance to those noble-hearted soul who could help me bail out of this situation.

LPG Cylinder — Nayar Gas Agency, Vikas Puri

My consumer no.11232 and I am a resident of New Delhi, Dwarka. M/s Nayar Gas Service, Vikas Puri is the distributor for my connection. I have been trying to contact the said agency
since May, 2008 over phone deseperately continously for booking the gas. But I am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them is not acccessible. Every time we have to go personally to book the cylinder. The lady deputed there does not take pain to attend the call. Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking. You may appreciate the precious time and effort already lost by me in this regard.
Rajesh Arora, Flat No. 81, DDA SFS Flats, Sector - 6 Pocket -1, Dwarka, New Delhi-110075

Indian Oil Corporation — Poor Delivery Of Domestic L.P.G.

My consumer no.13886 and I am a resident of 54-Abupura East Muzaffarnagar U.P., M/s Coopfed Gas Service Muzaffarnagar is the distributor for my connection. I have been trying to contact the said agency
since 02nd May, 2008 over phone deseperately continously (atleast 50 times)for complaint of non delevery of the gas. I booked my gas on[protected] after than no delevery occurd on the booking, again i visited the vendor but he only revised the date of booking as on[protected] but still no deleveryand than again after many efforts there was no result again on[protected] they revised my booking date But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them ([protected]) and not acccessible consequently, the gas has not been delivered. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking. You may appreciate the precious time and effort already lost by me in this regard.
Madhu Sudan Garg, House No.54, Abupura (East) Muzaffarnagar, 251002

my consumer no. is 00482 & i am a resisdence of r-38 budh vihar delhi-86.the supply of gas on dated[protected] less weight 4 times complaint in dagar gas agency rohini sec-3 & 2 time complaint to area maneger on phone no. [protected] but there is no responce upto date.

hello my consumer no/ 13889 this no is booked 15 days before but still we didnot receive the cylinder . I am a resident of New Delhi, nihal vihar, sayad nangloi, M/s Nayar Gas Service, Vikas Puri is the distributor for my connection. I have been trying to contact the said agency from very long time over phone deseperately continously for booking the gas. But I am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them is not acccessible. Every time we have to go personally to book the cylinder.or book on the 1260 . The lady deputed there does not take pain to attend the call. Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking.allways it creates the same problem . You may appreciate the precious time and effort already lost by me in this regard.
we r very disturb from this problem . pl. do something .

PLEASE BOOK MY CYLINDER
CYLINDER NO --- 17313
CUS:- ANIMA KUMARI

ADD:- E-48 A EAST UTTAM NAGAR
NEW DELHI

hi plz contact number

lindane — Delivery of cylinder not recieved even after fequent reminders

Hi to whomsoever it may concern,
I am staying in Wanowrie, Pune.
We had booked a cylinder last Wednesday(8th Apr'09). We were said that the cylinder will be delivered by Friday. We reminded them again on Saturday and the distributor said they can't deliver befiore Tuesday. Again we called on Tuesday, they dais they don's have transporter so they will deliver on Friday.
I can't understand, why this delay.
The distributor stays very close to our area but still giving all such reasons.
We need the cylinder urgently, please take some action.
Please reply to my mail-id to know the Distributor address.
Thanks
Urvi

My consumer number is 27241. Have booked the cylinder 36 days before and the person who is supplying the cylinder is not willing to give. My booking number is 11553 dated 28th March. We are using indian oil and not getting the cylinder for me more than 35 days.

Continuosly i am trying to reach Veena Gas Services 2/13-A, Sarai Julena, Mandir Lane, Okhla Road Jamia Nagar to know the delivery status of my gas booked but the contact number provided
[protected]/[protected]/[protected] is never worked or they not picked due to this i always face the problem...request you to kindly look into the matter and sort the problem

Dear sir or Madam,
i am customer coofed gas service Muzaggarnagar. I want to know that how to booked gas to the internet . Pl help us and explain it.

Thank you

Indane gas distributor, "Sonar Bangla" of Anandapur, EKT, Kolkata-700107, refuses to issue TR against HP gas TV, though Sonar Bangla is only about 50 yeards from my residence. Kindly advise the distributor to accept the TV under intimation to this 80 year old.
Thanks..

M/s. Kitchen Best, the authorised Indane LPG distributed is contineouly harrassing the costomers. They refused to book the gas before at least 15 days of delivery and refused to deliver the gas before 25th day of booking. thus they compelled the consumer to manage a cylinder for at least 40 days. It would also be acceptabe for the consumers if the norms stands for one and all.There are people who enjoying the Indane LPG with out being a consumer and also the cylinders are delivered on out of turn to some favoured customers by the vendors with the instruction of the staff & supervisors of the agency. Mr. Pinaki and Mr. Suresh who are working in the agency are harssing the consumes most and all the out of turn delivery are made under thir instruction.
If the Company has set any such guideline regarding or time frame of booking the gas as well as delivery of cylinders as the agency is showing, that should be duly publicised for the notice of the consumers. If not, the agency should be show caused and disciplinery action should be taken against the culprits.

Bishnu Prasd Nayak, Consumer No. 6449
St. No.24A, Qrs. No.8A, Chittaranjan, West Bengal

Sir, I am one of your customer of indane gas consumer no.T-03573, residing at 4F/II, Sarada Housing Complex, 6 N.G.Basak Road, Dum Dum, Kolkata-80, suffering a lot for getting supply of gas from one of your dealer, M/S-Cantonment Gas Supply, 38A/1 J.N.Tiwari Road, Dum Dum cantonment, Kol-28, code no.:[protected],
Complaint:-1) They have given a booking/ enquiry tel.no. which they never lift, not bother even to answer.
2) Every time we use to book a gas by standing in a long queue, again after booking
after a stipulated period when not getting gas supply for enquiry again use to go to
the dealer shop for enquiry, as they dont entertain in telephone. after harrashed and
2 to 3 time enquiry they use to write the booking no. in a plane sheet of paper, and
then supply the gas.
3) This time I booked my gas on 24/12, booking no.9948, I have personaly visited 2 times
after booking my gas. every time they say today or tomorrow you will get.With regards.

from Tapan Bandyopadhyay
4F/II, Sarada Housing Complex
6 N.G.Basak Road, DumDum, Kol-80
Consumer No:-T-03573
Mob:-[protected]
under:-Cantonment Gas Supply
38A/1, J.N.Tiwari Road,
Dum Dum Cantonment, Kol-28
Code No:[protected]
4) This a poorest service in india ever I have experienced, as I am working in KolkataAirport
as Manager, and my nature of job is transferable.
5) Please take up the matter seriously and give relief to the common people.

lindane — most irregular supply and non-responsive to phone callss

sonarpur gas service, sonarpur, south 24 parganas, kolkata is not communicable by telephone or e-mail or sms. the supply of gas refill is most erratic and unpredictable causing immense hardship and harrassment to the customers.it often takes a month after booking a refill to get the delivery.i had booked a refill on 11 jan. last but the date was wrongfuully noted as 19 and i have not yet received the delivery.

Cantonment Gas Supply — Non supply of indane LPG

non supply of indane LPG
My consumer no.07206T and I am a resident of Kolkata-DumDumCantonment
CANTONMENT GAS SUPPLY is the distributor for my connection.I have booked the GAS on 16/12/2009. I have been trying to contact the said agency since 28th DECEMBER, 2009 over phone deseperately continously (atleast 50 times)for DELIVERY the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected],[protected] and not acccessible consequently, Till today i have not recieved the LPG cylinder-2/3/2010.On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking and Delivery. You may appreciate the precious time and effort already lost by me in this regard.

Amit Bhowmick
[protected]

I have applied for gas connection In Maa Durga Gas Agency, Gomti Nagar Lucknow on 20th February but there is no response from that gas agency and when I asked for gas connection they do not give me any satisfactory answer.
Application Form No: 14
Abhijit Kumar Tiwari
[protected]

Indian Oil Gas Booking — telephone not pick

GAS BOOKING
My consumer no.14941 and I am a resident of New Delhi, Tri Nagar. M/s Sukhdham Gas Service
(Code[protected] is the distributor for my connection. I have been trying to contact the said agency
since last week over phone deseperately continously (atleast250 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them ([protected],[protected],[protected]) and not acccessible consequently, the gas has not been booked. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking. You may appreciate the precious time and effort already lost by me in this regard.

Dear sir,

I Like to inform you that I have a indian gas connection in Mandawali, verma gas agency, pin 110092. my consumer id is M-22091 I have booked gas connection on 8/8/2090 30 days is over till now I didnt recieve cylinder I have already complained & visited in agency He told me that I will send you tommorrow but tommorroy never come. I am not satisfied with indane connection.Workers are this agency always cheating the consumers. Please take necessary actions against this agency owner.

Regard's
Kuldeep singh Parihar.
kuldeep.[protected]@gmail.com
640/6, Lane no3 Railway colony mandawali delhi-110092.
[protected].

Even i faced the same kind of problems in Shoba Gas Agency, Nungambakkam, chennai. When i go there in person and ask they were suggesting me to take some other connection which is next to my house.
Every a particular lady named ' Kamatchi' picking the phone is being rude and irresponsive person.
My Phone No : 91 [protected]

Gas Connection No is :SGC-1040' at Sharma Gas Co. SD Market, Uttam Nagar, New Delhi-110059. Even after booking over 5 dayas, Agency is not giving supply of Gas scylinder. And also they do't bothered about the grivencies of consumers regarding timely and under weight refill supply so as to even repeated reminders to them. They never picked up the phone thats why we are bound to make visit over their shops personally. My phone is [protected]

telephone not pick
GAS BOOKING
My consumer no. M23856 and I am a resident of New Delhi, Tri Nagar. M/s Verma Gas Agency
(Code[protected] is the distributor for my connection. I have been trying to contact the said agency
since last week over phone deseperately continously (atleast 250 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected],[protected] and not acccessible consequently, the gas has not been booked. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking. You may appreciate the precious time and effort already lost by me in this regard

My consumer No.L-20949 in Leela Gas Service, 1799, Sohan Ganj, Delhi-7. I tried many times for booking my gas cylinder on their Ph. No.23859354/23855406 but always it is noticed that they never attend the phone calls.

On 02.12.2011 I booked my Gas Cylinder to visit personally in Gas Agency vide Ref.No.103161 and Agency Ref. NO.1240 but till 05.12.2011 I had not received my gas cylinder, I again contacted personally to visit in the Agency, they assured that gas will deliver on tomorrow (i.e. on 06.12.11) but no action taken by them and gas cylinder not delivered by them, I again went on 07.12.11 they again said tomorrow, and at last today on 09.12.11 I again visited the Gas Agency at 10.15 AM, I asked for my gas delivery, the Girl Clerk sitting on the booking told me that our delivery man visited your home on 8.12.11 but your home was locked, and I cancelled your Gas booking of 02.12.11 and again I booked your gas on 08.12.11 vide Ref.No.3001 on my behalf. Now your gas will come on Monday i.e. 12.12.11.

How can she cancelled my Gas cylinder Booking of 02.12.11 and again booked my Gas cylinder on 08.12.11 on her behalf ?

I also lodged a complaint to IOCL vide Complaint No.238160 on 09.12.11

As I am a Govt. officer in Delhi Govt. I have to attend my office regularly. For receiving the delivery of gas cylinder, I am on leave for consequent 4 days just to receive my gas cylinder and my office as well as my house hold is suffering, kindly do the needful urgently.

I have a gas connection of Indane Gas having no. MT-5079 with Indian gas Service, Deesa(Banaskanta) Gujarat. Their telephone no. is[protected] and mobile no. is [protected]. Despite being repeatedly follow-up from[protected], I am not receiving the gas cylinder. Kindly help me out. I am very depressed. After making telephone calls, they saying we are sending today or tomarow but till date i did not recived.

Please help me, what can I do. Kindly help me.

Regards


Shailesh Kumar Jain
C/o Sh Vilas bhai
Behind Union bank
Neminath Colony
Deesa (B. K.)
Gujarat 385535
GAS CONNECTION NO. : MT-5079, INDIAN GAS SERVICE, DEESA

Hi,

I'm trying to book the gas and both the numbers are 27972003,29795129 busy always .Kindly look into this matter.

Please book my number 16057 which is on my mothers' name
P.O.Saroj

Hi,

I'm trying to book the gas and both the numbers are 27972003,29795129 busy always .Kindly look into this matter.

Please book my number 16057 which is on my mothers' name
P.O.Saroj

I transfered a gas connection with HP Gas agency from Noida to Secunderabad. I submitted the papers to the distributor at alwal near to Reliance Fresh by 04/02/2008 and the distributot has given me 15 days time for verfication. But after 22 days still they are saying that we are not having any stock for transfer gas connection. Although their persons are asking for money to give the connection/filled gas cylinder on black without connection. kindly tell me what to do as i am having my family with me.

Indane Gas Agency, — Unable to contact through phone

Phones are engaged through out the day. Its impossible to contact them over phone. No way to order over phone.

I fully agree that booking of refill gas cylinder with M/s Sphurthi Gas Agency was, and has always been difficult. Both the numbers 27972003, 29795129 are mostly very difficult to get. I am also a consumer of M/s Sphurthi.. and has been facing this problem always. I had to go over to their office to book a cylinder.
My consumer No is 33671.

Yes i agree with you the nos r not working and use laes

This agency is a very irresponsive agency I have seen till now. Very difficult to book on phone. After trying from morning to evening sometimes we may get once, then the operators are not responsive. They wont even tell us the booking number. After 15 days of booking I went and found my booking was not done, I have to book again, and for their mistake they dont have responsibility. Again I have to wait for 10-15 days for cylinder. This is a useless agency.

We are placing all the problems faced by for booking gas cylinders from M/s Sphurthi Gas Agency.But tell me who is looking in to this problems to solve it.

YES this a irresponsive agency and worrest agency in india
Rajashekhar Reddy.M
Alwal

Hi,

I am a resident of aliabad, AP. I have been trying to book a gas cylinder with Sphurthi Gas Agency Alwal since 3 days over phone but the number is continuously busy. I think the executives might have kept the receiver away so that no one could contact them to book the gas. Its really pathetic to leave all other works & try to call them.
The no's are:[protected]


My consumer No: is32815

Please look into the matter.
[Complaint comments] Read comments [Complaint comments] Add a comment

Hi,

I am resident of Lalgadi Malakpet (shameerpet mandal) I was booked gas cylinder at Alwal with M/s Sphurthi Gas Agency. Always they will give the 15days time. But they will always give worst service to transport. Till now I dint got it. The another thing is booking in phone both the numbers are 27972003, 29795129 busy always. And they wont booking the gas in phone.

Compare HP Gas they are giving the good service and good response with customer. And transport also within one week.

Please change your service and try to give immediate services as soon as possible and try to give good response with customers.

Here is my doubt every gas co.’s will take the booking in phone, why din’t Indine.


Change your service. 

I'm trying to know the status of my booking, already 15 days over, still i am not received cylinder and both the numbers are 27972003, 29795129 busy always .Kindly look into this matter.
surendra-[protected]-INDANE GAS REG NO.1909962