[Resolved]  Indane Gas — Gas Booking By Phone

I can never get through this utility service Gas Booking lines. Whenever i call i find the phone busy! This is a pain and they are very arrogant to take booking request! I stay in New-Town, Kolkata and my booking center is 'BD' Market, Salt Lake City.

'Indane' Cooking Gas Cylinder Booking lines are permanently busy or are they on purpose made busy!? - Hope this website assists us in making India a better place to live - is this linked to any Consumer Forum?? - Can anyone help us?

Agencies not booking through telephone[protected],[protected]


Last couple of weeks I am trying to book a gas cylinder by using the Shanti Gas agency's phone # ([protected](vickey) [protected][protected]& [protected](pratap)) but they never attend the call and so delaying and make trouble for the customers. Kindly do the needful to help the customer
Detail

Consumer Nos. are
Ashok Kumar 10633
Girwar Singh 10634


Earlier these connections were with Jai Jawan Gas Service and later on they transferred them to Shanti Gas Station without informing us. If possible plz retransfer these connections to Jai Jawan Gas Service.

Strongly lot of customers are dissatisfy with the service of this agency.




Regards
Ashok Kumar Tanwar
[protected]

I am also having similiar problem.

I have connection with M/s Panwar Enterprises, who flatly refuse to accept the booking over telephone.

And if requested hard and under presseing circumsatances, booking is taken over phone, booking number is not given.

I HAVE NO WORD FOR THIS

Dear sir,

This is your kind information that "ELA GAS AGENCY" Sector - 93 not providing the services to the customer, Their Phone NO.[protected] are always busy or you will find them out off oder. It is very hard to find any person on phone to book a gas.
By Luck you got the person on the line them you must be ready to listen a hard word as you have made a mistake to ask a gas.
This is a general practice, to deliver the GAS after 7- 10 days.

The delivery boy hardly carry weight machine with them.

They are more interested of off the record supply ( In- Blck Rs. 500/-)

My question-----Is there is any body to listen our problem

ALL CUSTOMERS UNDER B.T.P.S THERMAL CO NOPERATIVE ARE NOT TREATED UNIFORMLY IN DISTRIBUTIN OF GAS CYLINDERS. IT IS VERY VERY DIFFICULT TO CONTACT TO THE BOOKING CONCERNED AND IF LUCKILY FIND AFTER A DAYS TOGETHER ATTEMT OVER TELEPHONE, THE TONE AND BEHAVIOUR ARE VERY ARROGANT. RECEIVED A GAS CYLINDER ON 18/07/09 AND WAS BOOKED ON 04/O8/09 AS PER THIER CREATED RULE(booking entitlement after 15 days expiry of delivery though I posses double cylinder). AFTER THE EXPIRY OF 32 DAYS OF LAST DELIVERY NO CYLINDER HAS BEEN RECEIVED SO FAR. ON HARD ATTEMPT OF CONTACT INSPITE OF GAS CYLINDER RUDE BEHAVIOUR HAS ONLY BEEN RECEIVED. KIBDLY PAY HEED TO THE MATTER.

It is just normal to face problems w.r.t. gas booking and the root cause is that these comments go to deaf ears.
@ Everyone... Pls STOP DREAMING ABOUT BEAUTIFUL INDIA. Its never going to happen.

I reside in Vikaspuri, Delhi and my agency is “ Trimurti Gas Service”( J-Block, Shop No.31, DDA Market, Vikaspuri)…It is really sad to say that such a reputed organization has kept so unprofessional people as partners to serve your customers. They never pick-up the phones or perpetually it is engaged and after trying for so many days every time I have to go to there office and book it personally.

They take one week for delivery and regular follow-up is required. Even if they pick-up the phone they are so rude in there behavior that you would feel like slapping them if they are physically in front of you. They disconnect the phones abruptly without hearing the whole conversation. I saw on reaching their office today that no one was sitting at the reception desk and all the phones were kept off the hook, hence anybody calling may get an engaged tone. After getting inside the office I saw some of them sitting and chatting without even having the courtesy to ask as what for I am there.

I request the management to take strict action against them and cancel there agency to help you save your good name in this sector. Very soon a grievance for them will follow in any of the local newspapers on consumer harassment or grievance.

Regards
Binu Nair
Chief Manager
Times Of India – New Delhi

Indane Gas — Not booking on telephone

I called from mobile at Indane Gas agency. Ring go there but they did not pick it. I tried many time. I failed to connect to them.

Indane Gas — Not booking on phone

Sir ,

gas booking is not avalible on phone. ( phone no. is[protected] but no recived this call
any time I live in oswali mohallla madanganj kishangarh.

Yadu Indane Gas Seva not booking through telephone/Mobile No. :[protected], 32, 34, 35, 36 & [protected], [protected], [protected]

Last few days I trying to book a cylinder on above No. but I am getting continue either NO-REPLY or BUSY and also I did a mail on [protected]@gmail.com but mail is failed. And this is the always funda ( Practice ) Plz, help us ( 1 ) My consumer No. 29159 & book cylinder and arrange immediate delivery, ( 2 ) Make a proper arrangement of phone booking in future.

Plz, take a necessary action & intimate to me also.

Consumer Name:-JyotirAaditya Singha, C/No. 29159, Add:- 1301, kamadgiri Tower, Kaushambi, Ghaziabad, U.P.

lagta hai black me kharidna padega jo ki 700 rs. me milega