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Updated: Mar 2, 2026
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U
usha kumari
from Noida, Uttar Pradesh
Apr 8, 2008
Resolved
Report
Copy
Resolved

I'm a LPG consumer (Customer no is 10901).with M/S Kurukshetra Gas agency, Kurukshetra( Haryana). Whenever I use to telephone to book a cylinder the person usually do not pick up the phone. Only repeated calls make it accessible. Then there is reply your turn is tomorrow. Phone again and come in person to book it. The person try to use the language so that the customer may not try again. Not only this they say if not satisfied then complain against us. The language is not rough but also rude one. I donot understand what to do.
Aug 14, 2020
Complaint marked as Resolved 
View replies

Indane Cooking Gas — Delay, harassment & rude behaviour of Distributor

Dear Sir, I have been a customer of Indian Oil for 20 years and in Bangalore for the past 7 years. For the past one year, I'm having a tough time with the distributor (Shri Giridhar Agencies, # 53, Cariappa Bhavan, Residency Road, Bangalore).

The supply is never on time and one has to call many times before the refill is delivered. Inspite of having two cylinders, we still do not get the gas refills to take care of our requirement. The staff are very rude and they bang the phone even before we complete our request.

I understand that there is a large scale diversion of domestic cylinders to Restaurants & Eateries and the distributors are making a huge amount of money. Even in my Apartment complex, my neighbours told me that by paying Rs.200 more to the delivery boy, one can get a refill without booking.

No wonder that they are rude to us and try to bully us. I'm sure, your vigilence department will have knowledge of this. Kindly look into the matter and help us in getting LPG refills on time.

Thanking you,

Yours truly,
Srinivas Raju
Reply
I a consumer of Indane Gas Since 1995, and i have opted for a second cylinder, whenever i approach the agencies, they are telling me, orders have not come, those who have got the connection later than me got the 2 cyclinder connection, where as i am a consumer with connection for a long time. I am not given the 2nd cylinder, my consumer number i forgot while mailing this. i would definitely put an another complaint on this. The gas agency is sunny gas agencies, perambur, chennai.
Reply

M/s Rose gas agencies — my consumer number

I have misplaced my consumer number somewhere. I am not able to search it every time they ask for consumer no only I am unable to bok Gas My Residential address
is
N S MoHAN
Flat no B4 Divyavarshini apartments
No.10 Balakrishna street
Adamabkkam
Chennai 600088.
My Phone is[protected]
My Cell is [protected]
Reply
Procedure to sort out a grievance.

1. At the distributorship level
1. Meet the owner of the distributorship and submit a written complaint about your problem.
2. Take acknowledgement for the same.
3. Give a day or two for the solution.
2. At Area/Divisional office level:
1. If not satisfied with solution above, meet the customer service cell officer of the Oil Company
2. Or meet the Area Manager or the Divisional Manager on a designated time and day, the details of which are displayed at these offices.
3. At State level:
1. If not satisfied with solution above, meet the Senior officer in charge of LPG at the state office of the Oil Company.
2. Or meet the STATE LEVEL CO-ORDINATOR FOR PETROLEUM PRODUCTS on a designated time and day, the details of which are displayed at these offices.
4. At Regional level
1. If not satisfied with solution above, write to the PRO at the Regional office of the Oil Company.
2. Or write to the REGIONAL LEVEL CO-ORDINATOR FOR PETROLEUM PRODUCTS.
5. At Head office level:
1. Write to General manager (LPG) of the Oil Company to which your distributor belongs.
6. At Ministry level:
1. Write to the Secretary, MOP & NG, Government of India, New Delhi.
Reply
Dear Usha Kumari,

You can also call the Toll Free customer care cell at Karnal, Haryana on this number[protected].
@Dilliraj
The same at Chennai is[protected]
Reply

Indane LPG — gas cyliner probs every time getting toooo late.

My service No. 5484 of Mitul Gas Agency (indane) they allow booking for refill only after 21 days from the date of last del. and takes further 14-15 days for delivery of refilled cylinder and making receipt back dated once made entry on pass book. malpractice is going on. such practice continues then, yearly I will get refilled cylinders ONLY 9-10 Nos. I give below complete detailed telecom with higher authority of lpg customer care taken place as stated above.


DISTRIBUTOR NAME:
MITUL GAS AGENCY -
New CG Road,
Chandkheda, Ahmedabad

AS PER PRESS (GUJ. SAMACHAR, SANDESH ETC.) REPORT ANY CUSTOMER CAN BOOK AFTER DELIVERY BUT DELIVERY WILL TAKE PLACE AFTER 21 DAYS, ACCORDINGLY, WHEN I TRY TO BOOK 10/04/2008. THEN THEY REPILED TO ME U SHOULD BE BOOKED UR CYLINDER AFTER 21 DAYS. WHY SHE ( MS. MANJUBEN) FORCED TO ME FOR BOOKING AFTER 21 DAYS? NOW THEY HAVE THIS TYPE OF REGULAR PRACTICE. ALTIMETLY WAT HAPPENED, ON THAT TIME WE ARE LETGO THIS MATTER. AND WE FORGOT TO BOOK CYLINER. WHEN WE REMEMBER TO BOOK CYLINER, IT'S GETTING LATE 8-10 DAYS. RESULT WILL BE DONE WE GETTING CYLINER ALWAYS LATE AS ARROUND 45 DAYS.

KINDLY DO THE NEEDFUL AND OBLIGE.

THANKS REGARDS,
RAMESH SHARMA
F-308, VEDMATA SOCIETY,
IOC ROAD, CHANDKHEDA,
AHMEDABAD
Reply
sir, i am your consumer for more than 10 years, now we are shifting to another place, so i need information regardind transfer procedure of gas cylinder, but when i went to the koundinyasa gas agency warangal branch, to know the procedure he did not respond properly, and he talked very rudely . your this agency employees don't have manners to talk with customers. kindly, take the action against these persons other wise we have to take the action against your company through cosumer forum.
Reply

gas — FALSE ENTRY IN RECORDS

My connection no. is V-35707 & this connection is with Vijyan Gas Service, Meerut.I have bookd by sylender on 13/05/2008 & booking no.is 5091 when I complaint to Gas agency for not delivery of gas they asked me that this syleder already delivered to me.But it is wrong I have not received the delivery till 10/06/2008. When I show my book containing the both slip of delivery man & my slip, they told me to deliver the gas on 11/06/2008, In past I have also a bad experience in that case when I complaint to him for not delivery of gas they told me that we have refused for taken the delivery
Please consider the matter & do some thing for improvement in service

Thanking You
Thaking You
Reply

Indane > Raj hans Agency — Booked but didn't get delivery on time

Hi,
My consumer number is 28381, i have booked so many time with Raj Hans Agency but didn't get delivery on time. I have to follow several time to get the delivery. Its always make me in trouble.
Please do the needful.

Asha Solanki
Reply

Domestic gas connection (Indane) — Leakage of Gas but no help

I am having one domestic gas connection number 8889 from Gopal Gas Agency, Yamuna Vihar, New Delhi. I am having complaint of leakage of gas for last seven days. I am reqularly complaining to agency on their telephone numbers 22184600 & 22185100. I also complaint to their supplier Ram Avtar on his mobile number [protected] many times but no one came to attend the complaint. I personally visited the agency but no results. In last I am writing to you. An accident may occur. Please do needful at an earliest.
Reply
Respected Sir/Madam.,
I am Indane consumer (consumer no.16302) with M/S MUTHUMANI GAS SERVICE "R" SECTOR B.H.E.L. Trichirapalli District-620014 Tel-[protected].
sir the dated on 3rd july delivery person come to my house with leakage cyclinders. My father can't accept the gas due to leakage.
delivery man told to my father '' I AM NOT RESPONSIBLE FOR GAS LEAKAGE''
PLEASE TELL WHO ONE RESPONSE THE LEAKAGE GAS CYCLINDERS OR AGENCY COMMITTED THIS TYPE OF ACT IS GOOD.
Whenever i contact the next day gas agencies person told
only you accept any type gas(leakage, less weight)
now today again i contact the agancies no one to told
when time gas provided for me.
Reply
We are required domestic connections for our Institute . The said Institute is being run by Trust at no profit no loss basis. The required connections will be required exclusive for the cooking of foods for the students. The mess is being run by our own staff. The mess is not being used for the commercial use. Kindly, advise for the same to run our mess smoothly.
Reply

Indane LPG Gas — Too Late Delivery,& Less in Wieght

Dear Sir,
I am Rizwan Khan, resident of mau, up, india. I am complaining for late delevery, unproper response, even they r giving less weight cylinder. This is holy month of ramadan, daily we r going and asking for our term they keep on saying the same typed answer, still gas not arrived, kindly do the needful to solve our problem.
Rizwan Khan
[protected]
Reply

Indane Gas Cylinder — Indane Gas - Telephone not accessible for BOOKING

Dear Sir/ Madam,

I reside at Kagadassapura . My Indane Gas Connection (36667) is with the local Indane Gas Distributor in Kagadassapura, Bangalore. It appears that the above distributor keeps the telephone out of cradle and is therefore often not accessible in all six telephone numbers.

I have been trying numbers almost every day for last 20 days, but not able to BOOK the cylinder.
I can not go personally too, I have small bay as well I am working women.

It appears that the above distributor is not able to manage so many customers and therefore please consider setting up an additional dirtributor for CV Raman and Kagadassapura area.


Thanking you,
Anjali Juikar
Reply

Indane Gas — REQUSTION FOR NEW CYLINDER

I would like to Inform you that I have registered VIDE NO : [protected] with M/s ERODE GAS AGENCIES., ERODE, TAMILNADU FOR new Cylinder on 18.10.2008.Please do the needful at your end to do the needful to enable us to get the new connection at the earliest.

With Regards.

V.Baskarrajan.
Reply

Indane Cooking Gas — EMERGENCY:Leaking Cylinder!

Your delivery executive gave us a cylinder this afternoon which is leeking. I have been trying your emergency telephone numbers but they are all switched off!!

This is extremely shamefull. Please react immediately. Following are my details:
Customer id. no. 12599
Mobile no.: [protected]

Please hurry up!
Reply

LPG -INDANE GAS — poor services and the miss behaviour

FROM-
NAME - CHHGAN LAL MAURYA
950/24-E SUBHASH NGAR, OPP. HMT TOWNSHIP, BEAWAR ROAD, NR. SHIV TEMPLE, AJMER
CONSUMER NO- 2743 M/S AVANTIKA ENTERPRISES- LPG INDANE GAS AGENCY AT RAWAN KI BAGHICHI, AJMER RAJASTHAN-305 001
Rev. Sirs,
Kinly refer the efforesiad subject that this is the complaint regarding the of the officials of the gas agency. The gas cylinder is not supplied on the proper time from last one year . After repeated complaints to the said office and the area officer of INDANE they didnot take any response and miss behaved with me.
Will the department take action for the hashment of the senior citizen and the consumer .
THANKS.
YOURS' FAITHFULLY,
CHHAGAN LAL MAURYA
Reply
Is their a new system of inspection at homes, to check the connection exist / not?
First time in my life hearing these, now Gas has become like a Passport?

If so pls. inform about the procedure.

We went to book our gas today at Prabhu Gas, Thillai Nagar(Trichy, Tamilnadu), they conveyed that my account is blocked. The reason they said, during official inspection noone was their at home!
We got upset, because in Oct' 08 they said the same reasons and for that, we submitted ration card
copy, deposit receipt copy and request letter for continue the service(Good they did'nt ask for property Deed!!). Now again raised the issue.
I wonder why small issues are taken up for task? We have work regularly outside, some days we wont
be available, its personal.
Is these procedure prevailing in entire India, or just created to torture the customer?
I wish soon the pipe line system like Mumbai should start for LPG, which would ease the customer to
receive service without hassle or else the private companies should be encouraged to participate in supply of LPG to change these type of attitudes
Reply

Indane Gas — Delay of Refill Gas.by MITUL GAS, AHMEDABAD

Dear Sir,

I have a connection Consumer ID 06701., Shanthidham Appartment, C- 402, Near Jain Temple, D- Cabin, Sabarmathi, Ahmedabad,

I requested to refill gas on 7th Jan 2009 by phone to MItual Gas agency of New C.G Road Ahmedabad. Once again on 25 Jan 2009 to book ( requested ) called the telephone numbers[protected] and 23290703 . At both time they informed us, you will be getting the gas with in 15 days.

There reason and the cause for delay, unknown to a common man.

The Government should introduce docket system for the calls which may help millions of peoples..

I humble request to the needful with kind..

Pavitran

[protected]- Mobile
Reply
Indane Gas Complaints

First of all i don't know how serious my complaint will entertain at your end, as I Anil Kumar Mishra Residance of 262 Sect 12 Pockt 2 Dwarka New Delhi 110075 where we have the distributor Jai Jawan Gas Agency, and i am having customer code # 36170 since 2005


whenever i approach the agencies on tale booking, there land line and contact number not respond i.e number is[protected] /64115667/[protected]

Second for delivery of order they always says it will take one week which will not agreed in Metro like Delhi.

In last when i asked tell me who is the right person for intimate our problem they told i[censored] have any problem u can transfer you connection from distribution. when i asked your name than he disconnected the line rudely.



It seems that they have monopoly and treat consumer like this only

Hope action will be taken againt such services and behaviour
with regards
Anil Kr Mishra
262 Sect 12 Pocket 2 Dwarka
New DElhi 110078
[protected]
Reply

Indane Gas Cylinder — MISBEHAVIOUR BY AGENCY

Dear Ms.Heena,

This is to bring to your notice that today morning my father who is close to 65 had called up Munikrupa Gas Agency, Someshwar, Satellite to check for the book that was expected.

The lady at the counter name unknown ( she is the only lady sitting in this office) picked up the phone and as my father was giving the complete details this lady hung up the phone without intimating him.

Again my wife called up to inform this lady that they have to be courteous to the customer and specially to people of old age.

On this the lady without regret shot back rudely that there are 2 more phones going on and that is why she put down the phone.

As the arguement went further this lady went to the extent to say that you can go anywhere and complain.

What do I consider this, a lack of management with Indane that the agency people have no fear and start threatening in such a manner.

Finally we are the customers and we should be given due respect and hope we are not asking for more.All is required is a courteous response which I have not got.

I am marking this mail to the directors knowing that Indane Management will take this seriously and appropriate action will be taken on this and expect a verbal apology from this particular lady.

Ms.Mrinal/Mr.Gupta being directors I hope I will get due justice for this behaviour.

Awaiting a positive response on this.

My Consumer No 18277
Name : K.Krishnankutty
Address : 50, Jyoti Kalash Society,
Behind ISRO, Satellite,
Ahmedabad





Best Regards,


Dinesh Nair
Cell #[protected]
Reply
My customer number is 12738 and it is in the name of my father in law -P Keshavan Unni. We get our yougas cylinder from Shubhlaxmi Indane, 4, Himavan Appr. Opp. Industotherm, Nandan Park, Bhopal, Ahmedabad and this agency unvariably causes delay in supplying the cylinder ( Booked on 27/1/2009 and the cylinder delivered on 5/2/2009) this means that for the period of the delaly our next cylinder has to be used. However as per the Indane guidelines, the next booking cannot be made by us before 21 days of the date of the date of previous cylinder delivery. The result being we need to run the cylinder for over a month (21 days and the no. of days of delay ie. 10 to 12 days). For a family of 5 people this is not very practical. Requesting to look inot the matter and help us in solving the problem. We also need any other Indane gas near to Thaltej as we are not satisfied with the current agency.
thanking
Reply
Hello Sir,
This is to bring to ur kind notice that the BADANI GAS AGENCY Situated in SA-4/72-K-6, daulatpur pahariya, varanasi is not rendering their service properly to the customers.

My Consumer No: B.G.S.-6560. I had booked the gas and the delivery boy "CHANDRA SHEKHER" deliver to others but not to me for the sake of earning money. If i call him then the illiterate person he behaves so rudely and talking us like a beast and said that i'll give you later and keep on saying, so he will not give the cylinder. Standing there i called up the agency, the concern person over there take no required action for that person.

We are tired of all these things.
Pls i[censored] can take any action against this it will be very helpful not only for me but to the entire mass.
I[censored] r not able to take any action against this i shall complaint in the Consumer forum and even iam ready to go to any court for this.

Kindly acknowledge the same and do the needful

Warm Regards,

thank you...
Reply

Indane LPG cooking gas — 2nd cylinder not given, less wt.

When I got my connection the only one cylinder was given. Now, even after lapse of 7 years 2nd cylinder is not given.

I receive hardly 12kg gas, the cylinder weighing only 28 Kgs.
Reply
Delay of Refill Gas.by Agnee GAS BAPUNAGAR, AHMEDABAD
Dear Sir,

I have a connection Consumer ID AGN-2562., 62, MOHAN NAGAR-2 OPP, ARUNESH SOC. BAPUNAGAR, Ahmedabad-380024

I requested to refill gas on 17th FEB 2009 to AGNEE Gas agency of 13, SUKHARAM CHEMBERS N.H.-8KHODIYAR NAGAR CROSS ROAD BAPUNAGAR Ahmedabad. Once again on 5, MAR- 2009 to book ( requested ) Personly. At both time they informed us, you will be getting the gas with in 15 days.

There reason and the cause for delay, unknown to a common man.

The Government should introduce docket system for the calls which may help millions of peoples..

I humble request to the needful with kind..Pls Request take action and reply E-Mail

KAILASH BEN M SOJITRA
Reply

LPG Cylinder — ILLEGAL CHARGES/RUDE BEHAVIOUR

DEAR SIR/MADAM,

MY NAME IS HIMANSHU THAOPLIYAL(CONSUMER NO.-656679), I AM USING HP GAS FROM LAST 20 YEARS BUT THE MY AGENCY HOLDER

AGENCY NAME:-GOD GIFT GAS SERVICE
AGENT NAME:-MR. SUMIT GOD
ADDRESS:- SHOP-2, D-930, 60 FT. ROAD, CHAWLA COLONY, BALLABGARH

COMPLAINT:-
1) HE CHARGES DIFFERENT-2 MONEY FROM PEOPLE WHICH IS ALWAYS HIGHER FRIM THE FIXED RATES BY THE GOVERNMENT.
2) HIS BEHAVIOR IS VERY BAD TOWARD THE COMMON MAN.
3) HE IS DOING BLACK MARKETING OPENLY.
4) HE GIVES 10 DAYS EXTRA TIME.

PLEASE DO SOME THING.

WITH BEST REGARDS
HIMANSHU THAPLIYAL
[protected]
Reply

Indane Gas — requirement of second cylinder

Sir,
Last 25 yers using indane gas from Bhagavathy gas Distrubuter Aroor 688534.
My complient is so many times contact there for getting second cylinder, but they are not sactioned .why it is happen. Any chance for getting second cylinder.
from this matter kindly send me valuable replay

thanking you
yours truely

Harshad
Reply

Indane Gas Service — Misbehaviour of the delivery man

Respected Sir,
I am Kewal Kishan Narula. I am a citizen of Delhi Residing in E-4 Block, Sector-16, Rohini.Our gas is delivered to us by 'Puneet Gas Services' and my connection number is PG26339.This is to inform you that we are not at all satisfied with your services. Our main concern is the misbehavior and the false language used by your delivery men.
According to you, we have the right to check the weight of the gas that is delivered to us. But when asked to do so, one of your delivery man named 'Mala Ram' denied to do so and on insisting, he used false language. And when we warned him of complaining against him, he was not at all moved rather started threatening us.This incident took place on 30th of April, 2009. Such obscene language is not tolerated in a civilised society.
So, I hereby, request you to judge the situation and take a strict action accordingly.

Thanking you,
Yours Sincerely,
Kewal Narula
Reply

Indane Cooking Gas — booking for refill and misbehaviour

Dear Sir,

I wish to bring in your kind notice about the booking policy cooking

gas and misbehaviour of Meerut Gas Agency, Ghantaghar, Meerut city.

I am the consumer of the above said gas agency( consumer no

36062), today i went to agency for booking a refill, the owner told to me

that it will book after 21 days. In response of this statement when i

gave the reference of news which was published in your paper yesterday, he abused" yay sab chutia k pathay hai inko kuch nahin patah, inhay to

bus chapnay say matlab hai, gas tau ikkis din k bad he book hogi".

When i asked him that why are you saying like this ? he answered me

"deemag mat kharab karo, chalo yaha say".

When i told him that i shall complaint of you to the D.M, D.S.O and

Indane gas company, then he answered me, "chal chal tayray jaisay bahut

deykhay hai, tu bhi hamari poonch paad leo".

One more interesting thing which i would like to tell you that a number of

cylinders are available in black market at the rate of Rs 500/-per cylinder.

Please help me and meerut public in this case.

Kindly publish the email addresses of the important administrative officers.

I do not know the email address of Meerut D.M, Commissionarand others.

With regard

Dr.R.K.Jain

B-75, Jain Nagar, Meerut City

[protected],[protected].
Reply
I have a indian gas customer my no. is RF10955 with M/S RAJ FLAME SHOP No. 11 SHAKNTI
MARKET RAMA PARK BUS STOP MOHAN GARDAN . MAIN NAJAF GHAR ROAD NEW DELHI
110 059. PHON No is 25337713, 25338997.

Very very Thanks.

Basant Lal
R3/A2/22c Mohan Gardan
Uttam Nagar N. Delhi 110 059.
Reply
The Marketing Manager - Souther Region,
Indian Oil Corporation
Mount Road,
Chennai

Sir,

Sub : Gas Agency has forceing me to Transfer the connection to some other Agengy - Reg.

I have a gas connection at Vathsala Agencies, Virugambakkam, Chennai 92 since last one year. The Gas connection has in the name of my Mrs.I Rani, During the booking they were refused to book the gas and kept the phone receiver down. They said come and transfer the connection to Anbu Agency, Arumbakkam immediately. The said agency is very closer to our house. They usualy brought their gas cylinder through a truck and deliver the Gas. Last three months they are creating problem not to supply the gas in time. Their behaviour is not proper duging his booking and supply. Hence I request your good selves take necessary action in this reagrd. We are in urgent need of Gas Cylinder. I expect your immediate response highly appriciated.
Yours faithfully
Anna Durai G
Reply
Dear sir DATE[protected]

I am the customer of your LPG connection since last five years.
On 1st June I received new cylinder, in the evening I smell
Gas leaking from cylinder, on 2nd June I lodge complain against leaking,
Till now two persons are came separately to attained complain and they are assured gas are leaking, and cylinder must be replaced and after four days they are taken back the cylinder, but till now I did not received any cylinder.daily i am calling 10 times to the delivary boy (JAI KISHAN-[protected], [protected])
I think this is a serious issue, . I think you have to take action against these people or dealer.
Thank you and regards


HINA KAUSAR
[protected], [protected]
CUST.N0-23629
ADDRESS—364/6A, ZAKIR NAGAR, OKHLA
NEW DELHI-110025


DEALER—VEENA GAS SERVICE
2/13-A, SARAI JULLENA
OKHLA ROAD, NEW DELHI-110025

cont.no[protected], 26834949
Reply
It is really pathetic condition of a consumer of Indane Gas. They are suffering without an additional cylinder just because they are consumers of Indane LPG. The paradoxical point is that the Company is issuing new connections when they could not meet the minimum requirement of their old consumers for an additional cylinder.

WHAT IS THE REMEDY. I AM SUFFERING WITH THE SAME PROBLEMS FOR THE LAST THREE YEARS!!!

PM Prabhakaran
Kerala
Reply

Indane Gas — urgent requirement of 2nd indane gas

Dear Sir/Madam,

We have recently got a gas connection from indane after lot of struggle to get our ration card, when we took the connection then only we applied for a 2nd cylinder so that till the time refill cylinder will be supplied we can cook food in the 2nd cylinder, However they said that only single cylinders are now given to consumers. Till now our turn has not come for the 2nd cylinder, we are facing lot of problems, since on sundays the booking office is closed and after booking also they take 4days to give refil cylinder.We desperately require second cylinder although the application has been done befor, still the same is not given.Please tell us how to acquire the 2nd cylinder.our consumer no is -GA50834.
Reply
almost every people of Bihar state is having the same problem
and despite of several complaints have been made by different,
differen people, no bodies is there to listen our complaints.
so I cordially request to the concern officer to look into the
matter & try to sort it out as early as possible.

Regards,
Bharat Bhushan Singh,
Gopal Ganj(Bihar)
Reply
Gas booking not done on time, delays has been made.
Time taken between 2 booking should be 21 days but they take 30days for Booking .And delivery time should be within 3 days after booking but it takes 15 days .
My last gas booking date was 9th june 2009 and delivery was on 19th June 2009. Till date now its 14th July 2009 my gas booking has not being done . and When will my delivery date come.
Very rude n misbehaviour of staff.
Ansal durg entp
Indane Gas agency
Vaishali nagr
Jaipur
Customer no. 57708
RA malvia
[protected]
Reply
My consumer no.13125 and I am a resident of EZ-17A Bajghera Chowk New Palam Vihar Gurgaon (My cell No. is [protected]) M/s Golden Gas Service (Indane Gas) is the distributor for my connection. today i go for my refilling of my second gas cylender his behaviour was very ridiculous. He was not in mood of tallking to anyone and abusing everyone.. I think he have drunk. so please this is the request to you please take a action on him.

Kindly look into the matter and ask the distributor to improve his behaviour.
Reply
Respected sir,

I am a consumer of SRI LALITHA AGENCIES INDANE DISTRIBUTORS, RAJAPALAYAM 626 117, Tamil Nadu. My Gas connection NO is: 411883. I book gas cylinder every time by telephone and their line is always busy. After longtime they pickup the call and do not speake properly.

Even they did not respond properly after a long try, I booked refilling gas cylinder in that agency last month. After 20 to 25 days complete, they did not send any gas cylinder to my home. When I contacted them through phone they did not respond to me again. Then I went to that agency personally and enquired about my booking status. They said that the cylinder allotted to me was given to someone. They apologized to me and said that your booking cylinder had been wrongly sent to others.

Problems with the agency:

1. While booking gas cylinder through phone they did not pickup the phone call and did not respond to the customer.

2. Cylinder is illegally sold to someone other than consumer.

3. They do not keep the stock (gas cylidner) always. But they sold the cylinder with higher price.

4. The cylinder filling place is 3km away in my city. They easily say to go and fill it your cylinder.

I strongly condemn this type of malpractice please take necessary action to them and send reply to me. If you want any further enquiry Please contact me.


Mobil No: [protected]
Mail ID: karuppasamy.[protected]@gmail.com

Thanks
karuppasamy.periasamy.
Reply

Indane Gas — MISBEHAVIOUR BY DELIVERY MAN

I am a consumer of Rai Gas Agency 54, Manisha Market Bhopal. today the delivery man of the agency created a scene at the house and misbehaved very badly shouting and using foul language my consumer number is 33919
Reply

Indane GAS/Gemini Gas Agency — Not Proper Gas in Cylinder

The delivery man (Sonpal) did not delivered proper gas in my cylinders.
He carried filled with water in my cylinders. i am very upset for this
please do needful work

My consumer Num 18988
Name Santosh
Gemini gas agency (indane gas)
Najafgarh

Thanks.
[Complaint comments]
Reply

INDANE GAS - KLEEN GAS — DIFFICULTY IN BOOKING

I am a consumer of Indane Gas, under the distributor KLEEN GAS, Bhubaneswar, Orissa. Whenever I want to book gas refills on phone, the lines are always busy. Please tell me how to book online ?
Reply
Respected sir

my name is venkates i am living in tamil nadu erode district bhavani town to day i went R K M gas agency for i have multiconnection but i want surrender one connection that owner is very good response but that worker is very very bad responsible for my work and not respect not for me many other people two hours i am waiting and see what happend office workers all not good for consumer correspondance so please help to rural costomer and consumer they not foolees i requested to you please help to us
Reply

Indane Gas — deficieny in service,less weigh,lekage

I have booked my cylinder through telephone [protected] on 9.1.2010 but the gas was not delivered and again I inquired then they told and your cylinder is being booked today and finally I went personally on 16.1.2010 and the gas was booked and same was delivered on 23.1.2010 with less weight,lekage and delivery men Asha Ram was no having any weigh machine .The matter reported to agency Sunder Shayam Enterprises,Janak Puri but no action till date .You are requested to lodge complaint against agency and deliverymen .Phone No [protected]
Reply
Sir,

This is to bring to your notice that we are a customer of Indane gas for the last 37 years.Till september 2004 we took supply from the gas agency at Patel Nagar, New Delhi and we never faced a problem.Since the time we have shifted to Gurgaon with the Golden Gas Agency we never get the supply on time.Our customer id is 8560.All the customers of this agency feel harassed by their behaviour.They don't pick the phone on the no's[protected], 4075729, 4078233.Moreover when we go personally the behaviour is rude and this time we had booked our gas on 22.1.10 and it has been 13 days and the gas has not been supplied.There should be an enquiry of this agency why we never get the supply on time.

yours faithfully
N.S. Deswal
[protected]
Reply
i am rakesh vedi from delhi, uttam nagar my address is b 151 mansa ram park and my cust. no. is 26495. i have brought a cylinder from prabhat gas agency located at janaK PURI AND THE WEIGHT OF CYLINDER IS 26 KG AND WHEN I ASK HIM ABOUT SHORT WEIGHT OF CYLINDER HE USED ABUSE LANGUAGE WITH ME AND TOLD "HAMARA YAHA TO ITNA HI WEIGHT KA CYLINDER ATTA HA LENA HA TO LO NAHI LENA TO VAPIS KAR DO". I REQUEST YOU TO TAKE NECESSARY STEPS AND NAME OF DELIVERY MAN NAME IS RAM GOPAL
THANKING YOU
YOUR OBEDIENTLY
Reply

naga gas indane gas cylinder — very late issuing

my indane reg. no. 6736 in naga gas agency changalpattu kanchivaram
i booked on 4th jan2010 but still date not issuing and their telephone not attened on receiver set put down always engaged. please take necessay action
vs seshadri
changalpattu
Reply

Indane distributors — Cooking gas not delivering on time

Blue flame Gas Agency
Indane Distributors
Eloor Udyogamandal
Kerala Pin 683501
Phone [protected]

Distributor code 4578719

KESO
Consumer number 17784
Reply
While booking gas cylinder through phone they did not pickup the phone call and did not respond to the customer. My consumer no. is 9995 and the Gas Dealer is L B Gas Indane Distrubuter, 32 East Ghosh para Rd. North 24-Paraganas, West Bengal. This problem is since long time. The delivery time is about 22 to 25 days. What is the minimum time of delivery date after booking date?

Contact No.[protected]
Reply
Sir,
Gas disreibution system in my home town Motihari East Champaran, Bihar is very poor. They are booking Gas cyminder after 21 days after gas receiving and delivering the gas after 20 to 25 days after booking. Your repquesting to please solve this problems. We are in great problem for this.
SINCERELY YOURS
ANAND KAUSHIK
[protected]
[protected]
Reply
sir,
I'm a Prabir Saha from west Bengal .My consumer no is 15141, recently i have transferred my Double connection from Kharagpur to L.B.Gas Indiane Distributer, 32 East Gosh Para Road .Authpur, dst :North 24 Parganas on 04/02/2010 . But they are denying to give my transferable connection to me besides i have been harassed repeatedly .Not only that he said" he won't provide me the connection ".
therefore i request you to look into the matter .So that i will get back my transferable connection as early as possible
Reply
Every day lots of complains and grivences are lodged from all parts of India, but now i think we have to lend our ear to the indane authority to listen to our voice.

the main complaints are
1. Gas Agencies are not supplying in time. they are supposed to supply within 21 days. but infact that is not happening, the practical scenario is it even take couple of months.
2. Do not maintain proper stock ledger.
3. Black Market is a common phenomenon. One Rs. 325/- cylinder is being sold at the rate of Rs. 700/-

This is the last letter I am probably writing to this site, because this site is also hopeless, space given here to waste the valuable time of the consumers.

Only written complain to the proprietor of the agency and copy to Consumer forum i am going place. u people also do so, show; i[censored] have any power!

bhaswati
guwahati/assam
Reply
I am a Indane Cooking gas Consumer registered with SUN GAS 26, LIC Colony, Coimbatore Tel No:[protected], 2342700, and 3255044, It is becoming very difficult or im[ossbile to book cyliders with these numbers, they have kept a recoded message saying "YOUR TELEPHONE DOES NOT HAVE THIS FECILITY" I contacted our local exchange they say that the telephone line there is no problem and this SUN gas has made this arrangement on their own. I dont know how they can make such an arrangement.
Please look into this matter and set right this situation so that consumers can book their requirement over phone and not to run to their depot for booking.
Reply
SIR,

I WANT TOKNOW WHETHER I CAN CAN BOOK MY CYNLINDER ONELINE THROUGH INTERNET AS HP CONSUMER HAVING THIS FACILITY.
WHY INDANE GAS CONSUMER GETTING THIS FACILITY. IF YES PLEASE LET ME KNOW.
Reply
Hello Fellow Indians,
I am indane gas consumer having conn no:45844, having registered with Sri Sai gas Nagapatiinam.

Two years back with lot of pain and difficulty and torture with Agency manager I could able to get it transferred from Kerala, where I was previously working.
Right from the begenning response from Agency is very poor and on several occasions they misbehaved with me and and wife.
Once I tried to complaint to regional office in Trichy, but no use because thier customer service cell person behaviour is more worst than agency people.
Now I realised that there is no value for common man in India, either you have to be "goonda", "Politician" or influencial person.

Erfan Ahmed
Nagapattinam
Reply
Dear Sir,
This is Shanmugam from Konambedu near Avadi. I am your consumer for more than 6 years.
We are purchasing the domestics LPG cylinders from MV Enterprises, Avadi.
My Account number is 24983.

Consern-1
We have booked the new cylinder on 23rd March 2010, (Over 44 days) Still we are not received the same.
Consern-2
The delivery man is not delivery the cylinder to home. He put all the cylinders at common place, it around 1Km from my house. We need to carry the cylinder from that common place and replace the same. He keeps the cylinders at common place at 10:00 AM.
So we need to take leave for office when need to replace the same.
Please advise us what we need to do, shall we take legal action?

Please do the needful.

Thanks in advance

Regards.
N. Shanmugam
[protected]
Reply
For last 2/3 months Indane cooking gas supply is very much disturbed and delayed in CHANDANNAGAR. There is no gas dealer in this town. I do not get new cylinder before 20-25 days after booking. Next booking is allowed 20 days after last delivery.
This time I booked on 11/6/2010 but till today (1/7/10) I have not received delivery of gas.
My Consumer no- 13747
Name of consumer- Ranajit Mallik
Booking no- 3389,
Bkg. dt- 11/6/2010
Name of LPG Dealer -
Hanseswari Gas Service
14, Rudra main road,
Po- Bansberia
Dist- Hooghly. West Bengal.
Ph.- [protected]/7070
But my home address is- Puspanjali Apartment, Barabazar,
Po- Chandannagar
Dist- Hooghly West Bengal.

Contact no- [protected] / [protected]
Reply
TO
The General Manager/ Sales Manager,
Indian Oil Corp,
Coimbatore,
Tamilnadu.

Dear Sir,
My costomer No:26087 and Agencies is Sri Srinivas Gas Service, No.1, Anupperpalayam(po), Tirupur-641652 PH[protected], 2258755.

My complait is regarding the desiplinary action, at the date of 7-07-10 the service man came with cylinder and hand over the cylinder and my mother gave the amount 500/-, at the time in my mother hand dont have change.the service man talk some irresponsible like, you have keep the amount when your are booking at the time itself, if your are thinking you have to pay aditional 10/- rupees.At the time my mother has inform, if you behave like this we will complaint to your office suddenly he answer you make a complaint they dont make action against me.after that we make acomplaint to agences on that day they we inform the person will come and supply.Again we make a complait on 08-07-10 regarding this issue, today is 09-07-10.But still we cant recived the cylinder.so pls kindly take some action regarding the issue.we are waiting for your reply.through phone or mail:[protected]@yahoo.co.in

Regards
G.Karthikeyan
Tirupur.
Moble No:+91-[protected]
Residiance:[protected]
Reply

shubhlaxmi indane (indane gas) — delivery of refill gas

Dear sir/Madam

I have booked the re-fill of indane gas on july 27 2010 by personnaly. and they told me , we will deliver on day after tomorrow. After 5 Days I contacted him by phone they told me due to insufficient of stock we can"t deliver. we will deliver as we wish.My consumer no:17982 .Please take necessary action against them.
Reply
I am a Indane Cooking gas Consumer registered with gemini gas enterprises
Next to Tehsil Khasara No 42 Village Msundabaad My consumer no is 10274
I book my cylinder on 21 july when the delivery man come at my home for delievry cylinder weight is not right when we object on it both of delivery man Raju and Dhani ram rude and missbeahve doing with us. they don, t give us reciept also. please do needful for related matter.


my e-mail id is - manoj.[protected]@hotmail.com
mobile no is [protected]
Reply

S AND P INDANE COOKING GAS SUPPLIER — LEAKING CYLINDERS

1. MOMENT AGENCY OPENS PHONES ARE PUT OFF THE HOOK. IN AN EMERGENCY ONE CAN DIE.
2. CYLINDERS ARE DELIVERED AFTER REPEATEDLY REMINDING BY VISITING PERSONALLY.THEY ARE NEVER DELIVERED IN THE STIPULATED TIME.
3. WASHERS ARE VERY OFTEN FAULTY LEADING TO GAS HISSING OUT ON CHANGING CYLINDER. NO ONE IS THERE TO HELP.IT CLD BE VERY DANGEROUS IF NO ONE NOTICES AND HAS ALREADY LEAD TO A FIRE IN THE BUILDING.
4. DELIVERED CYLINDERS ARE LEAKING . THE FAULT IS CAUGHT ONLY WHEN THE SMELL OVERTAKES OR THE CYLINDER IS CHANGED. IT CLD LEAD TO A MAJOR MISHAP.NO ONE RESPONDS AT THE AGENCY. HV TO CALL FOR HELP AT ODD HRS AT AN EXTRA COST.PLS HAUL UP THIS AGENCY AS THINGS ARE VERY LAX HERE.

HOPE TO GET A SOLUTION. MONICA(C. NO 6703)
Reply
Indane gas sucks... mother cheaters... no manners.. specially the agencies holder in varanasi and up aur like . Indane administrator suckers have no control on them. Local agencies even fill liquid or something in cylinders to fill less gas. and all these are united for this curruption .
They are not even scared of this complaint i know... one more thing this is not a complaint u but true and still u cant even touch these ... suck u ...
Reply

jai jawan gas service,indane gas — not receiving gas and or inspection

i did not receive gas cylinder .he forcely gave me chulha ,idid not accept then he told me about inspecton,then i accepted for it but till now[10 days] now inspection occured
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my customer no.183342.company name-iocl
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we have gas connection from kedar gas agency, when ever we call up the office to book a gas neither they lift the call, it just keeps ringing or busy, more over the delivey time what they say is also not on that particular day they say your house was shut what can we do. if we go to the office and compalain, the owners say this is the service we can offer if you want continue with us or you can opt for another company, the delivery boys take Rs18 excess for delivery.
solution is to have another gas agency in the particular location or take strict action againt the agency
Reply
Dear Sir/ Madam,

This has become a regular habit of our Indane Gas Distributor m/s Kleen Gas, Bhubaneswar to deliver the gas after 25 to 35 days.The person receiving the telephone behaves so badly that one can't tolerate.In this connection I may bring Ur kind attention that Kleen gas office, Bhubaneswar is closed more than 20 days. Nobody is there to help people.I have been booked for gas for more than one months & I have been waiting for gas since the booked date.We will very happy i[censored] kindly host Ur regional office mail id & telephone no. who will take action against such gas agencies who are harassing the people .So that we can directly lodge complaint against Kleen Gas Bhubaneswar.., , Please help us...Thanking you
Reply
i have booked an cylinder on 8.09.10 but your agencies not sent a cylinder my consumer number is 609838 my name is indu our agencies name is devi dayal enterprises you are request to sent a cylinder
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(muthumani) gas services — not proper service

Sir,
my name is V.Suresh arockia raj. I am the custemer of MUTHUMANI GAS SERVISE for indane gas cilinder,
this agencies not give proper servise. very very worst servise and the manager not give respect to the customers, he expected some amount for yearly service.I didn't get cilinder in proper time even one time.
please consider my complaint.

Thank you,
V.Suresh arockia raj.
Reply
thank you
Reply
Gas Cylinder Booking Problem
I am the customer of Indane gas and I get the delivery of Gas cylinder from Jivan Jyoti GAS Agency
Address: N/H-No.8 NARODA, Ahmedabad
Phone:[protected],[protected]
I tried a lot to book the gas cylinder at the provide contact number, but even after long trying atleast whole day no one pick the phone even if the phone is ringing. This didnt happens one day but every day ultimately we have to reach this Jivan Jyoti GAS Agency to book a gas cylinder. This is so ridiculous that one agency who is owned to sell a product of IOCL and providing so low quality services can not even pick a phone and harrasing a customer. They give the excuse that we handling the so many customer a day so the numbers are getting engaged but truth is that they pick the reciever of the phone keep it side by and sell the gas cylinder illegally.
Please provide me the Justice.
Read comments
Reply
I AM SURYA KUMAR, INDANE CONSUMER NO NG32053 OF NANGLOI GAS AGENCY. I HAVE BOOKED MY CYLINDER THROUGH TOMO GAS BOOKING SERVICE, BOOKING NO 22431, DATE OF BOOKING 28/09/2010, DELIVERY DATE 04/10/2010 WHICH WAS POWERED BY NEIT. IHAVE GOT THIS MASSAGE ON MY MOBILE. TILL DATE I HAVE NOT RECEIVED MY GAS CYLINDER. HOW MUCH I HAVE TO WAIT. USUALY THIS HAPPENS. PLEASE CO-OPERATE WITH THE CUSTOMERS. I TOO BELONGS FROM THE CUSTOMER SERVICE.

THANKS FOR YOUR CO-OPERATION.
Reply
I AM SURYA KUMAR, MY CONSUMER NO NG 32053 OF NANGLOI GAS AGENCY MY BOOKING NO IS 22431, DT 28/09/2010. DELIVERY DT 04/10/2010. TILL DATE GAS CYLINDER HAS NOT BEEN DELIVERED
Reply
Hi,
Even I am also facing problem regarding delivery of Gas Cylider.
My consumer no is 63124.
From last four months I used to call the vendor(KK Indane Iblur, Bangalore Karnataka) at least 4-6 times, I use to follow him continuously then I am able to get Cylider.
And if I am asking him why is this delay he use to give excuse of shrtage of stock, but at the same time same vendor is delivering Cylider to my neighbour without any inconvinience
Reply

Indane Gas — not writing order number and taking long time for delivery

Dear Sir,

In the Domestic Gas consumer card (Indane) we have column for gas order number / expected date of delivery. But nobody is writing the proper gas order number or expexted date of delivery in that column. Instead of that they are writing only the date of booking.

Also it is taking more than 10 - 15 days for the delivery every time and no response when we calls up.


Please do the needfull at the earliest and avoid this kind of corruptions.
Address of the gas agency doing this :

Sphruthi Gas Agency
1-8-140/2, near railway station
Alwal , Secunderabad- 500010

Ph:[protected] ,[protected]
Reply
Hello sir
I am vaidyanathan residing at Kuwait, my family was travelling here and there(india).we could not book the gas last six months, my family is back to chennai.
My customer no 47630, Rose gas agency, Adambakkam, Chennai88.
Today she met the agency, they are not properly answered .Please activate the my customer gas connection as early as possible.
I need the indane customer care mail ID, I am not able to find in the net.
Please do the needful.
thanks
Vaidynathan.S
[protected]@gmail.com
Reply

Rose Gas Agency - Indane — Irresponsible behaviour of Indian and Rose Gas

Rose Gas agency seems to be the worst company that we have ever dealt with. Pathetic and rude people.

My parents have been having a indane gas connection with Jeyalakshmi Enterprises Nanganallur for last 25 years and recently they visited us to US and stayed with us for 6 months. When they returned back they were surprised to find that the agncy had been closed and connections had been transferred to Rose Gas. SInce they were out of country and have not booked a refill for 6 months their account seems to be inactive.
Rose gas had been telling stories like the account is disabled/dead. Every day they are coining new words to my fathers connection status and offer no solution. My father went to Indane office provided proof that he was out of country and he has visited Rose and Indane office atleast 25 times since he had returned back a month ago and he has not received any help.

Can people who have had the customer for more than 25 years loose their record just in 6 months. Have they given the connection to someone else and trying to fool us?

Never in my life I have heard my father feeling so irritated or frustrated. A senior citizen treated so bad can happen only in our country. Is there someone whom we can esacalte this to? Are our worries heard in this forum?
Reply
Sir,
I have transfered Indane Gas Consumer No 66867 from Sridhar Gas Service, Chennai-16 to Pollachi, Copimbatore District vide Running Sl. No 11246 on 20.10.2010.My connection was not deleted from thier list through on line entries in indane web site. Iam not able to receive cylinder from Pollachi dealer. Take action.
Reply
Dear Sir,
I am a Government Officer, transferred to Vadodara from Jamnagar In Gujarat state.
I have submitted my cylinder & regulator to Ms Shree Jamnagar Cetral cons. Co-op. stores Ltd Jamnagar & got the termination voucher No [protected] on 1112010.
Following is My problem:
1, Hariom gas agency's demanding Rs. 2350 by refusing giving any detail.
2, Even though I agree to pay demanded amount, but he denied to give me connection.
3, Way of talking was not proper, speaked in non respective manner.
4, His subordinate staff tallied me that U go out, otherwise Owner will through out u out of office.
5, Now where to go for Registration?, my residence is Inside Shee Shree Hari Township ( A -21 Gokul Tenements, Ajava road Vadodara) Mob. No. [protected]
Reply
I booked a cylinder with ANBU Gas Agency, Arrubakkam, Chennai on[protected], and no cylinder supply till date.The Agency denies registered code when asked for. On phone conversation, they gave false promises saying after 2 day or 3 days till date. No action taken when the same complaint being lodged to Indane customer service cell, chennai . The same Gas Agency had booked a false booking in our consumer no. without our knowledge on 5th October, 2010. On being questioned about the same, the agency admitted their mistake, is a simple computer mistake in records. But till 19th November, 2010. Please take necessary action on the same
Reply

Indane Gas — Misbehaviour by delivery boy

I stay in Aundh area and my custoemer ID is 3718, i had booked a cylinder via the Guru Prasand Agency about a week back. When i called the delivery boy today asking him to get the cylinder he said that he would be delivering within an hr. That hr turned into 7 hr and even after calling and asking him to deliver he finally refused to come and when i told him that i will complain about his behaviour, he said go ahead and complain , do what ever you want and on top of that he had the guts to say that now i will not even deliver for next days.
This behaviour is not aceptable from a worker of Indane.If this continues then the only way would be to leave thi company and move on to a better one.
Reply
i want the Toll Free customer care cell at karnataka, iocl office at belgaum AO of marketing division please mail me on t.[protected]@rediffmail.com
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Indane Gas — Less gas received

Sir, my consumer no. is 36251 in the name of Mohan Ram. I always receive the less gas from the supplier Hari Singh Gas Service. Everytime I make complaint they tell me that next time you will receive the full gas cylinder. But again I receive almost 2-3 kg less gas in the cylinder. Mr. Kuldeep is the delivery man who always bring less gas. He brings one kanta (weight measure) which shows the 30 kgs. But when we measure it outside somewhere it shows only 27 kgs or maximum 28 kgs. Kindly do something for these kind of cheaters. Thanks & Regards
Reply

Indane Gas — Irregular service,misbehaviour,less weight

Consumer no-1146151,con name-sunanda samanta,mob-[protected]
1)less weight of lpg,indane gas culinder
2)mis-behaviour of dealer(details-shreeji enterprises,81/A, SHYAMA PRASAD MUKHERJEE ROAD,KOL-700026.ph[protected]
Reply
Dear Sir,
This is regarding non-supply of cyclinder by the Ashu Gas Service, New Delhi.

It is to inform you that I have booked refilling cyclinder on[protected] vide booking No. 4011 through Internet under connection No. is 1374. I have made several request to the company for supply of cyclinde but uptill now they have not supplied the same. I, therefore, request you to kindly look into the matter personally and direct the company to supply the same early as already 10 days' past.

Thanking you,

Yours faithfully,

( J.S. Chandok )
Reply
I am a Indane Cooking gas Consumer registered with RAJ HANS GAS, Trimurti DELHI, Tel No:[protected], It is becoming very difficult or impossbile to book cyliders with these numbers, they have kept a recoded speech "Please Visit to Godawn and take clylender from there, we are not able to supply gas any more" I contacted Office, they say that they are not able to arrange autowall (delivery Boy) for supply the gas. how they can make such an statment.
Please look into this matter and set right this situation so that consumers can book their requirement over phone and not to run to godawn for gas.
Reply
Yes what he says is very much true. They are not doing service they harass the customers. Cylinders are not issued at right time not even single time.
Reply
Sri Ragavendra Gas Agency, Avadi, Doing Worst Service,
Even if we want to book by phone the, always busy,
after booking 40 days, they ask us to come and take the gas,
not delivering to me last 3 months.

my name saravanan, living in pattabiram
consumer number 49222.

Take necessary action against the gas agency. otherwise cancel the registration and give to the proper people to handle perfect.
Reply

sridhar gas agency indane — no delivery of gas and not picking up phone for booking

what to do. for booking they are not picking up the phone.their phone is always engage.you have to go personally there to the office.there also they dont respond to you properly.no it has been already 30 days i have booked but still i have not recieved it.when i go there they always says you will get tomorrow.but tomorrow never comes.i hope the concerned higher authority takes some action against them.i think they are doing some black business.my consumer no. is 70634
Reply
i want to say that i am customer of indane gas (beri gas agency) customer no. B-6168. as i am suffering from last 3 months i am trying to book my cylender but they have book my cylender after. 3 months. now i want to my cylender booking details as per their record. but they denied me to give details . plz look in to this matter.

MAHESH AHLAWAT
sub broker(MAMM)
mob. [protected]

angel broking
Reply

Indane Gas — Despite booking no arrival of product

I am a consumer of Indane gas of consumer no. 17110.Despite booking early our cylinder is not supplied to us. This delay due to poor service of D.S. Gas agency has caused great inconvience.
Thus i request you to look into this matter
Reply
nothing has been done against sridhar gas agency, alundur, chennai, so far. they are still not responding to customer like me properly.gas is not being delivered.
Reply

sridhar gas agency alandur chennai — no delivery of gas

they are not giving the gas after the booking is done more than 20 to 30 days.you have to go personnally to the office many times and request them to give you the gas. many times they just ignore you as you are just a piece of .they phone is always engage. which they have done it dileberately.please somebody take this issue seriously and fixed it for the welfare of the consumers. thanks..
Reply
pl we want new gas connection. What should we do. can you give information from visakhaptnam
Reply
Sir,
On 10th June 2011, the fresh cylinder containing LPG was fitted to my stove,
and when used found leaking and smell of gas was in the room, then I immediately
informed M/S. Chakra Agency. Tenkasi. They told me that they will send their staff
to attend the leakage of gas. Today also I went to their office and requested to send
their staff to attend to the leakage, but nobody turned up till now to attend the leakage in the gas cylinder.
My consumer No: is 3273 Name P. Parvathi.
Sri Chakra Gas Agency, Tenkasi, Tamil Nadu.

Please instruct the agency to attend to the leakage of gas in the LPG cylinder
Tenkasi dated[protected]
Reply
dear indane gas incharge of bihar state, patna
sir this is to inform you that today i was visited to M/S PUNIT NAYAN ENTERPRISES ANISABAD, PATNA for requested for GAS, my booking was dated 30/0602011, my consumer no is PNE 2506.
THEN PUNIT NAYAN STAFF WAS MISBEHAVE WITH ME.HE TELL ME ABUSE LANGUAGE AND TOLD U CONTACT LOCAL OFFICE FOR GAS THIS WAS HAPPEN IN PRESENCE OF MANY PEOPLE.


SO I NEED YOUR ACTION AGAINST DISTRIBUTOR
Reply
dear Sir
my consumer no is 8552 with vyankatesh gas agency suyog nagar nagpur
agency delivery boy taking money 430/ instead of 424/-
as bill is clealy indicate that we should pay 423/. if we try to not givie extra money the boy using abuse language as agency not having control on boy
pls take it very seriously
Reply
consumer number 9465, minhaj bashir ansari, booked gas 15 days ago still the agency has not delivered the gas when we call them they told us tommorrow you will receive but they have not delivered till today and when i have call them again why you are not delivering the gas they told me what u can do do it we will deliver the gas when we want do whatever you want to do. Now sir tell should i fight with them. Prayag Gas Agency, Osmanpura, Aurangabad 431 001 (Maharashtra) India. Kindly help me for this because its every month issue.

Thanking You.
Reply
Do you say that complain cell is workable in India for gas service ? every man know that gas service in India plenty of complain arise every corner every day so i request you first try to serve the service in which man get full satisfactions and declared the active phone nos which subscriber may call directly ( govt.try but not satisfactions) and try to punishment the distributor who, s may cause the complain thanks and oblige
Reply

Anbu Gas Agency/lpg gas — Speaking rude to customers

I had my previous service at Sree Ma Krupa. Now i have shifted to a different area where they cannot provide their service. I went to enroll my name to the dealer assigned to this area ie. Anbu gas agency. I had taken my gas book ration card and other requisites even during my first visit and unnecessarily, we were asked to come again with my insurance copy as address proof. Today I went there with all the papers specified by them. The lady sitting there, is not treating human beings as human beings and chasing us. I dont understand if this is a free service provided to customers or they are doing any charity.
Reply
I'm a LPG consumer (Customer no is 0768574).with m/s guhan Gas agency, venjaramoodu trivandrum( kerala). we are getting home delivery till last booking but this month on wards we are not getting. i called to this office and ask about this. that time they told me home delivery is not available also they misbehave me. we have a good road in front of my home. so kindly take action against this at the earliest .
Reply
I am an Indane Cooking Gas Consumer, Having Consumer No.1728R in the Name of Shri Sahib Ram, Address- H.No. 491, Sec-14, Near Community Centre, Gurgaon-122001. Here i would like to complaint about the Indane Cylinder i had received from one of your Dealer situated in Gurgaon Zone named Sheetla Mata gas Agency, Gurgaon.On Tuesday, 14th February, 2012 we had lodge a Complaint in there centre that the we found some leakage in the Cylinder and get informed that their person will visit at our home within an hour, but till date no action has been taken on this behalf.
KINDLY TAKE IMMEDIATE ACTION ON THE SAME...

Thanks
Best Regards
S.C. Verma(Son of Shri Sahib Ram)
Ph. No.- [protected]
Address- H.No.- 491, Sec-14, near Community Centre, Gurgaon.
Reply
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    A
    Ajay Kumar Pandey
    from Gurgaon, Haryana
    Apr 7, 2008
    Resolved
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    I am a public Sector Employee. I wanted a new domestic gas connection from Rama Gas Agency, sector-21 C, Faridabad, Haryana. I completed all the documentry obligation and found an eligible candidate for getting the connection. But, the agency is forcing me to take gas-stove from them for Rs. 1395/-. As such, it is related to safety and therefore, I am not interested to take the stove from them because of its poor quality and also very high rates. I also own a gas stove and there is no reason to buy it.
    Agency had already made my documents but not handingover the accesories. Please help me as soonest possible as it is basic requirement for living.
    Aug 14, 2020
    Complaint marked as Resolved 
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    indane gas ( faridabad ) — change of address

    Dear sir,
    Recently we have changed my resident so I want to change my address in indane gas service office but they are demanding the rent agreement & i am unable for rent agreement .
    Kindly suggest me. How can i changed my address.

    With rgds
    Sanjay Tanwar
    Reply
    I am a resident of 1265 Green Field Colony Sector. I have given request new gas connection on 5th may.but as on date I have not receive the connection and in office people not responding in manner, they never attend a call and not giving any right information, always said for wait only.
    I am still waiting for my letter, They are saying we have dispatch your letter by post on 24th may.1week gone but there is no response.
    Please help me to get new connection.

    Regards
    Ranjeet Singh
    Reply
    THIS RAMA INDANE GAS SERVICES IS GOOD FOR THE SUPPLY BUT EVERY TIME THEY HANG THEIR PHONE RECEIVER, SO THAT CUSTOMER WILL UNABLE TO REACH THEM FOR A BOOKING OR ANY INQUIRY. PLEASE UPDATE AND CHANGE THE MENTALITY FOR BETTER SERVICES.
    REGARDS
    SUBRATA DE
    Reply
    I am a resident of B-452 Green Field Colony. I require new gas connection in your agency.Can you please help me to clarify what is the requirement of you for new gas connection.Please do the needful for me.

    Regards
    Sandeep Kumar
    [protected]
    Reply
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      M
      Manoj Kumar
      from Delhi, Delhi
      Apr 6, 2008
      Resolved
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      I am a customer of M/s Sangrur Gas Service, Sangrur, Punjab. I have received only one cylinder at delivery time. 3 months ago when I requested to give the one more cylinder. My Gas connection no. S -18747 and i Have booked for IInd cylinder on dt. 15.01.2008. they answered to wait becasuse the at that time the gas was short and since last 3 months they have only one answer, shortage of gas.
      Aug 14, 2020
      Complaint marked as Resolved 
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      I need second cylinder My id no CX 18752886 I visited my dealer several time for registering second cylinder bt I was retnd in vain pl arrange to supply second cylinder soon
      Thank u
      GV Balaji
      11 sharma st
      East Tambaram
      Chennai 600059
      Cell no [protected]
      Reply
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        V
        vaithianathan s. mudaliar
        from Bengaluru, Karnataka
        Apr 5, 2008
        Resolved
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        my service No. 1686 having service from DISTRIBUTOR - VARSHA GAS SERVICE, NEAR; bhoipura, hatkeshwar, ahmedabad - 380 026. They do not book for refill before 21 days from the date of last del. of refilled cyl.

        it is unaware that who is giving report to media i.e. 1 1/2 months ago, there was one advt. in daily news paper - guj. samachar / divya baskar that there is no demand for lpg refill, any customer can book any day but del. will take place after 21 days from the date of last del. BUT IN MY CASE 21 DAYS FROM THE DATE OF BOOKING I.E. ON 14.03.2008 + 14 DAYS FOR DEL.
        OF REFILLED CYL. TAKEN PLACE I.E. DELIVERED ON 29.03.2008 SATURDAY. PREVOUS DEL. GIVEN TO ME ON 22.02.2008.

        on 14.03.2008 in divya baskar there was a advt. that customer can book only after 21 days from the dt. of last del. It is really surprising to note that who is giving such report to news paper whether it is from IOC / Distributors / media reporter themselves anyhow, affected people are innocent customers who are exploited highly.

        it is also surprising that some of Ahmedabad area is covered by cng pipe line connections of Adani group by which lot of refill cyl. cancellation might have taken place, if so, whatsoever new connections of lpg cyl. is taken, there should not be a chance for shortage.

        ioc concerned authority says that there is production shortage in lpg refilling. ONLY GOD KNOWS REALITY.

        I HOPE THIS WILL GO FOR CONCERNED AUTHORITY'S ATTENTION OF IOC -LPG DOMESTIC SEC. AND CONCERNED PETROLEUM MINISTRY - HON'BLE MINISTER RAMNAIK for doing needful for lacs of customers to get rid off from existing agony day to day routine life because Parliament Election is very nearer and I am certainly confident that this much of hardship did not take place during Atalji's period.

        S. VAITHIANATHAN
        23/265, VRUNDAVAN APT.,
        NR. HATKESHWAR CIRCLE,
        AHMEDABAD 380 026.
        CELL:[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          N
          Nayak Bhavesh Hiralal
          from Ahmedabad, Gujarat
          Apr 4, 2008
          Resolved
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          indiangas, lpggas
          Posted:[protected] by Nayak Bhavesh Hiralal
          irregualarsupply ofgas cylender
          Subject : irregualarsupply of gas cylender,

          Dear sir/madam,
          i am customer of indian gas .my customer no. is 16418.
          Monalisa gas service code no.9112170 Kalol Gujarat is my distributer.i always get delead to get my cylender by 30-40 days.my booking for gas on
          [protected].till i could not get cylender.i have not get any answer by this agency.their behavior to customer is also not good.please consider my problem...can you help me?????

          thanks please help...
          Aug 14, 2020
          Complaint marked as Resolved 
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          i, C.Srinvas customer of indian gas, my customer no. is 1582, in SHADNAGAR - MAHABUB NAGAR - Dist, Andhara Pradesh - State.
          we are phasing toomuch problems Sri Vinayaka Gas Agency - Indian Gas Agency in shadnagar, because they are not booking daily, if they issuing gas booking is blocked the line, actually that premises is not fit for Gas Agency, Telphone no. not working properly, if booking, they are not delivery to home, if some time deliver they are taking 30 rupees taking extra, Our booking date is 06-05-08, they give one no:504 for booking register no, still now they are not deliver, in shadnagar they selling black market, pls sir as soon as possible rectify our problems on booking & Delivery, thanking u sir.

          Details of Gas Agency: CODE:983379
          SRI VINAYAKA GAS AGENCIES, INDIAN GAS DISTRIBUTORS, PLOT No:21, PARGI ROAD, FAROOQ NAGAR - SHADNAGAR - 509216, MAHABUB NAGAR - Dist, ANDHRA PRADESH - state.
          Reply
          sir, mei indian gas ka consumer hu.mera distributer pyare lal & sons delhi hai.mera gas no.18591 hai.mene[protected] ko apni gas book karayi thi.aaj 13 jun ke sham 5 p.m tak meri gas book nahi aai hai hai, jab mene office mei phone kiya to unhone jabab diya ki 9th ki booking ham aaj supply kar rahe hai.kya yah sahi hai.
          jitendra singh
          625 baba farid puri
          west patel nagar
          new delhi 110008
          phone-[protected]
          Reply
          I here by having C.No 7514 Dated- 23-6-87.Dealer from Bhimavaram, W.G.Dt, is giving me trouble about to produce Contract form, which I was lost, when I am doing my house remodeling time last year. Recently my passbook pages full.
          I asked for new book. He is asking for contract form. I am inable to produce the form. Then he is bluntly rejecting the issue of new gas passbook. PLEASE KINDLY SHOW THE WAY WHICH I HAVE TO FOLLOW THE PROCEDURE TO GET THAT NEW BOOK.
          Thanking you,
          Reply
          Dear sir/madam,
          i am customer of indian gas .my gas agecy name is HARI SHIGH GAS AGENCY, PHONE NO.25476333, 25470333.
          my consumer no is H.S40020.i always get delead to get my cylender .i have booked gas on 09.09.08and my booking no is 18by NEI Technology.till date i could not get cylender.i have not get any answer by this agency.their phone no is naver answered .please help us.
          thanks
          Reply
          Sir/Madam

          I would like to introduce myself that i am leaving B-119 Jawahar Park, Devli Road Khanpur New Delhi-62 and also like to inform you that I have apply new connection, SR.NO.N.R/2094 on 2nd September 2008 at Jagan Enterprises TIN: [protected] Address 36/1181, DDA Flats, Madangir New Delhi-62 but not received any reply till now.
          I requested you that soon as soon rectify my problem on New Connection of Indian Gas.

          Thanking You
          Reply
          sir, mei indian gas ka consumer hu.mera distributer R.P.GAS AGENCY PANIPAT hai.mera gas no.14442 hai.mene yeh connection march-2007 mai lia tha.mai is ke sath dpc (2 cylender ) lena chahtha hu par agency extra cylender nahi de rahi hai why ?

          Naresh Kumar
          Vikas Nagar Tehsil Camp
          Panipat
          [protected]
          Reply
          Dear sir,
          please book my home dilevey my conectioan no. is DG24842
          m/s Dangwal Gas Service 18/242 ring road indra nagar lucknow
          kindly advise sent to me
          thanking you
          For Vivek Shukla
          Mob. No. [protected]
          Reply
          Sir,

          My Consumer No. is 11829 and my Gas Agency is Nair Gas Agency located in Vikaspuri, New Delhi. I have booked my Gas on 08.04.09 and booking serial no. is 19 through MTNL No. 1260. Till date I have not got my cylinder. When calling to direct Number, the Gas Agency is not attending.
          Reply
          I am consumer of Pearey Lal & Sons Pvt Ltd. gas agency, Godown : 7, Pandev Nagar, N.Delhi-110008 and Refill Booking address: 13 PNB Building Karol Bagh.New Delhi-5. I had serveral time to try for booking in their phone after 2-3 days I came to know refill booking has to computerised. I had booked on 1260 No. on 3.2.10 but after 4-5 days I contact with refill booking office, they said you have not booked your consumer No. properly then I came to know how can I punch my consumer No. R-2995. Then I had booked on 1260 with right consumer No. on 10.2.10 till today I have not get cycliner. Sir we are the working people. we contact only phone for this purpose. Without intimation, how can this gas agency starts computerised booking. They are only waiting for hike price of cycliner instead of consumer need. We continues phoned in agency when they attend our phone, only they said we cannot booked cylinder, only computerised booking is valid. why they not published or intimate the conumer proper way of booking espectiallly when alphabet is include in Consumer No. Kindly solve my problem immediaely
          Reply
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            A
            Ashok Patel
            from Ahmedabad, Gujarat
            Apr 4, 2008
            Resolved
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            Resolved

            (1) I had to shift home from Naranpura - Sarthi Gas Agency to Satellite - Sahil Gas Agency. (2) Before some years my wife found complaint with then working regulator. (3) At that time the cylinder boy got it exchanged with good working condition regulator at Rs.150/-, and till date there was no problem. (4) Now while shifting to another agency (dealer) they insist to check the regulator in use, and its serial number does not tally with their records. (5) At any cost they do not permit to change my home location !!. (6) Even the Indane Regional Office in the City confirmed they querry raised by agency. If any answer available to this problem, I am prepared to pay Rs.501/-.
            Aug 14, 2020
            Complaint marked as Resolved 
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            Omkar Indane, Ahmedabad — not receiving cylender at time

            I have booked my cylender on 12th Feb. 2008 but after 40 days are past I have not recieved the cylender till today.
            Reply
            Sir,
            I am live in Ahmedabad. My Customer no. 017084.
            I have Indane Gas connection with 1 refill. I transferred from Idar to Ahmedabad to 1 and 1/2 years ago.
            My gas bottle dealer is Gauri Gas Agency, Paldi., Ahmedabad. I talk to Manager ot Gauri Gas Agency, Paldi, Ahmedabad for 2nd Bottle (Dual Bottle Connection) oftenly. But I don't get Second Bottle till date.

            Pl. consider my mail and do further process.

            Thanks.
            Digant Mehta
            Reply
            Sir,
            My customer number is 12738 and it is in the name of my father in law -P Keshavan Unni. We get our yougas cylinder from Shubhlaxmi Indane, 4, Himavan Appr. Opp. Industotherm, Nandan Park, Bhopal, Ahmedabad and this agency unvariably causes delay in supplying the cylinder ( Booked on 27/1/2009 and the cylinder delivered on 5/2/2009) this means that for the period of the delaly our next cylinder has to be used. However as per the Indane guidelines, the next booking cannot be made by us before 21 days of the date of the date of previous cylinder delivery. The result being we need to run the cylinder for over a month (21 days and the no. of days of delay ie. 10 to 12 days). For a family of 5 people this is not very practical. Requesting to look inot the matter and help us in solving the problem. We also need any other Indane gas near to Thaltej as we are not satisfied with the current agency.
            thanking
            Reply
            dear sir
            i am residing in bavla and i am coustmor of inadan gas . in bavla we have many problems of suppling in gas cylinderl of indian gas .our dealer is a real blackmailer . he is selling gas cylynder in over price in market .i was booking cilynder at 20th aug, but we have not recived till date.
            thanks pramodbhai patel
            shivanand bunglows
            bavla
            [protected]
            Reply
            date:10/02/2010
            stn, no.3368
            no:-[protected]
            code:112147
            nots:-302/4/5khodal krupa app.nirman nagar, nr.vithalvadi, bhavnagar.(m)[protected]
            NOT .conformeshan letar
            Reply

            Indane Gas — Gas Leakage from bottle

            I am the costumer of Rajen Gas agency Anand (Gujarat) My Customer No.is 11589. In my house the Gas bottle is leaking since last four days I have talked with the owner of the agency.They are not ready to listen.
            Reply
            Dear Sir,

            Still i have not get cylinder, i am suffering without gas,
            i am live in Ahmadabad, i am your customer, my customer no. is 11734,
            i have booked bottle many days ago, but still i have not receive, my both bottle are empty, my mother is aged, i am passing very trouble without gas cylinder, i went your Agency, Gouri gas, at paldi, Ahmadabad but did not give bottle and reply you will get bottle after 8 days, so kindly consider problem and request you please give bottle as early as possible.

            Thanks
            vasant
            [protected]
            Reply
            Dear Sir
            I am residing in bavla and i am coustmor of inadan gas. we have many problems of suppling in gas cylinderl of indian gas .I have booked cilynder at 8th Sep 2010, but we have not recived till date.

            Please do the needful.

            thanks
            Mehta Pinakin
            [protected]
            Bavla
            Reply
            Sir,
            My customer number is 10305 and it is in the name of Vedprakash Mishra. We get our yougas cylinder from Prangel gas services, Sabarmati, Ahmedabad and this agency unvariably causes delay in supplying the cylinder.I had not use it since last six months and nowi had requested for cylinder and do the other require formality but even he not provideing the same. However as per the Indane guidelines, the next booking cannot be made by us before 21 days of the date of the date of previous cylinder delivery. The result being we need to run the cylinder for over a month (21 days and the no. of days of delay ie. 10 to 12 days). For a family of 4 people this is not very practical. Requesting to look inot the matter and help us in solving the problem. We also need any other Indane gas near to Chandkheda as we are not satisfied with the current agency.
            thanking.

            Vedprakash Mishra
            Reply
            Sir,
            Re. :- Service No. 2790 – Book No. 15104490
            Name : Febiben J. Christian
            Non receipt of Gas Cylinder

            I am customer of your dealer M/s. A.K.Gas Service of Tej Chhaya Building, Krishnabag, Maninagar, Ahmedabad, Phone No.[protected], 25469991, I have registered my requirement of Gas Cylinder on 07/02/2011 and inspite of my repeated request in person, I am not received the Gas Cylinder after 15 day and the representative of dealer denise to give me complain book for complaining the irregularity. You are therefore requested to kindly look in to the matter and inform me on Mobile No. [protected] the approximate date when I am expecting to receive the Gas Cylinder.

            Hoping for positive response from your end.
            Thanks
            Reply

            Indane Gas — for changing leakage cylinder bottle

            I am Taher Virpurwala and presently my new cylinder bottle has arrived on 5/10/2011 and it has a problem of leakage.
            We have put a complaint to change the bottle in the office on the same day. They had send the technician to visit our place and check the bottle and he has told us the bottle will be changed by tomorrow but still no one has arrived to change it and we are facing a huge problem as we are staying in flats and neighbours are complaing about this leakage problem and by this problem we are very afraid to on the stoves as they may even catch fire. We tried alot many times to call on this number[protected]/[protected] on 7/10/2011 from morning 9.00am but nobody is picking up the call or it remains engaged. We have the same problem of busy phones or phone in disorder while booking the refill of gas cylinder.

            We want you to take necessary and strict action as soon as possible.

            Our Gas Agent is Narayan Krupa
            Hariom Agency, Nizampura

            Our Indane customer no. is 9774
            Reply
            Dear Sir,

            I am Vishwamitra Singh I am a consumer of Bavla Indane Gas Service. They are providing very poor services as I filed a complaint for gas leaking before Dipawali. The problem of gas leaking has not fixed yet. They are not answering properly and the problem has still continuing. The service supervisor has not come yet.

            Please do needful. The customers of Bavla extermely suffering with poor services of the Bavla Indane Gas Agency.

            Thanking you.
            Reply
            Dear sir,
            my indane gas connection no. is 14493. connected from omkar indane gas. sardarnagar, ahmedabad. for booking at least we are trying 2-3 day on phone it always busy .today from morning i am trying to contact but always busy, there is a serious problem of gas leaking from cylinder. please note and quick action . i have stopped total kitchen work.
            om prakash
            dept. of nuclear medicine.
            civil ahmedabad.

            residence:B-60, ALOK TEN. NR. NANDIGRAM, NANA CHILODA AHMEDABAD
            Reply
            sir,
            My consumer no. is 25639, had complained regarding the leakage of gas to rajmin agency, giridharnagar. received an immediate response, but person who had come to attend the complaint asked Rs 800 as repair charge as the leakage was from the stove knobs. Since the amount seem to be very high, we approached the Glen company and as per them there was no problem in the stove. We request you to look into the matter for overcharging or charging un- necessarily by the gas distributors. Anticipating the early reply
            Reply
            I have gas connection in my wife's name from HP gas Ahmedabad.. I am interested to have my connection transferred to Indane at Bopal Ahmedabad. Request advice action/ procedure for the same.
            Reply
            Dear Sirs,
            I had booked 1 Indane Cylinder with Udaya Gas Agency, 1136, PO Krishnanagar, Saijpur, Ahmedabad Phone No.22821344/22811124/22818525 through IVR 1260 dated 17/03/2012 wait listed 1. But now till date I have not received delivery.

            There is corrupt practice that the Agency has isssuing the same to delivery man in time. But they balack market
            the cylinder and last movement I am getting the delivery.

            Now I have contacted Udaya Gas Agency, they are telling that Electronic booking made by me on 17/03/2012 wait listed 1 is not received. Please note that my 2nd Cylinder is also empty within a day or two.

            Please use your good office and arrange to get delivery of Cylinder today without fail.

            Thanks & Regards
            K.Vijayan
            B-9 Karnavati Nagar, Post Krishnagar
            New Naroda, AHMEDABAD-382346
            Phone:[protected]/[protected]
            Reply
            Booked one gas cylinder on line on automated system 04.10.2012 but till today not received the delivery of the captioned cyliner. I have done many calls & complaint & my last complaint number is : 692997. Complaint cell [protected] says that you are not doing regular booking. Complaint cell simply cut the call & no response even from there.

            Want to know is the whole system is curruped or there is a single chennal who is honest in System. I have done online booking & still no delivery has been done.

            My distributer is Rajmin Gas Service.

            Is Entire system just for harssing customer & making them fool not for listening & resolving their problem.
            Reply
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              H
              HARIPARASAD D JOSHI
              from Bengaluru, Karnataka
              Apr 3, 2008
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              Dear Sir,

              There is frequent complaints on your Gas Agency in Kalol - Guajrat, Monalisa Gas Agency. We try to book the refill on phone but noone picks the phone nor respond properly.

              Sometimes by chance if connected then they give lame excuses ofdelay and fake assurance fo delivery. after booking it takes almost 18-20 days to get the refill.

              Hariprasad Joshi
              View replies
              i am a customer of lpg in vikaspuri of nair gas agency
              n13857 nobody is picking the phone .
              Reply
              KINDLY ISSUE GAS
              GAS NO.
              Reply
              sir/madam,
              i dont know our indane gas dealer.pl, u give me a name, phone number & address of my dealer on my email add
              balesh kumar tyagi
              consumer no.-3701
              sv no.-073390
              vpo-holambi kalan, delhi-110082
              ph-[protected]
              Reply
              Not known to me.
              Reply
              Please arrange on line booking of gas cylinder at your earliest.
              Reply
              Respected sir, I am customer of Monalisa Gas Agency Kalol and my no is 6178.The agency doesnt follow the rules and regulation of iocl.The refill should be delivered within 3 days after registration.And further refill should be registered after 21 day but agency denied this and says further booking will be done after 30 days.In addition to this refill delivers after 25 or 30 days.
              Reply
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                M
                M. Revathi
                from Bengaluru, Karnataka
                Apr 3, 2008
                Resolved
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                Resolved

                Sir,
                I am the one of the consumer of Indane gas living in Mecheri village, Mettur (TK), Salem (Dt). We are having two cylinder connection from your agency. But now a days they are not deliver the filled gas cylinder in proper time. We are getting the cylinder after 20 days of booking only. Similarly now a days stepney is useless. They are not reasdy to fill the stepney. Because of this delay we are suffering a lot. We are having twlo child and myself and my husband are working... So kindly do the needful for us.

                Thanking you sir,
                Yours sincerely,
                Mrs. M. Revathi
                Aug 14, 2020
                Complaint marked as Resolved 
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                  S
                  Suman D. Patel
                  from Delhi, Delhi
                  Apr 3, 2008
                  Resolved
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                  Resolved

                  FOR INDENE GAS SERVICE, ONE SHREEJI GAS AGENCY IS WORKING AT ADALAJ, GANDHINAGAR AND THE AGENCY IS DOING MOST OF THEIR BUSSINES THROUGH ILLEGAL DISTRIBUTION OF GAS REFILE TO AUTO CUSTOMERS IN THE REGION AND DUE TO THAT REGULAR HOME CONSUMERS ARE BADLY EFFECTED. NOT EVEN THAT THEY ARE NOT RESPONDED ON TELEPHONE FOR BOTTLE REGISTRATION. MOST OF THEY ARE DUING BUSSINESS AT THEIR GODOWN AND BULK DISTRIBUTION TO ILLEGAL CUSTOMERS BY BLACK MONEY DIRECTLY FROM GODOWN. KINDLY INQUIRE IN THE MATTER AND STOP THEIR AGENCY LIESENCE IMMEDIATELY.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  View replies
                  Same experience with me
                  Reply
                  Agree, telephone is not connecting any time we try.Staffs are also not good, very bad experience.
                  Reply
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                    S
                    sasikumar.M
                    from Bengaluru, Karnataka
                    Apr 3, 2008
                    Resolved
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                    Resolved

                    Dear sir,
                    I have booked a new connection with M/S Sri Thirumala Indane gas agency, Hosur.My registration slip no.18015 Dated 19.12.07
                    after three months ie 31.03.08 i got a intimation letter from the dealer to get a new connection.When i approached them again they are asked me to come after 15 days.
                    can i know the minimum process period for a new connection?
                    And the response from the dealer is very poor.

                    As i am struggling since three months without gas connection.Kindly take the immediate action to process my complaint at the earliest

                    Sasikumar.M
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    View replies
                    Sir
                    I had visited to the office of the sub dealer of gas Islampur Satyen Gas Service There they gave a copy of Registration no is of New connection [protected] on 23.10.09 When I shall get the consumer no and it will take how many days .Please tell me .The workers of the dealer did not perform to me a nice behave -Kanai Todi S/o- Brahma Datta Todi Vill- Apsaramore (Bhatimore).N.H.31.P.o. Islampur, Dist-Uttar Dinajpur, Pin-733202, West Bengal
                    Reply
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                      S
                      Sunandini Lakshminath
                      from Delhi, Delhi
                      Apr 2, 2008
                      Resolved
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                      Resolved

                      Dear Sir,
                      My gas connection number is A10153. It is in the name of my uncle Mr.M.P.Gopalakrishnan. We lived in Ambathur for the past 20 years and got gas cylinders from TUCS Ambathur. Now we are shifting to Mylapore. We lost the document that accounts for the ownership of the gas connection. We met the personnel in Ambathur office but they are unable to trace the bills in the records.
                      I request you to please kindly help us in this issue. Is there any other method of proof? Please let us know.
                      My number is [protected].

                      With Many Thanks
                      Sunandini Lakshminath
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      View replies
                      Shifting of gas connection
                      Dear Sir,
                      My gas connection number is Q12777, Ambika gas company, centre market, sector -9, bokaro. We lived in Bokaro for the past 30 years and got gas cylinders. Now we are shifting to Siwan. We met the personnel in office of bokaro and they transferred the connection to siwan. In siwan the gas agency named Parvati gas services for further formalities for connection but they refused to give the conncetion.
                      They are telling to me to give 6000 rupees and get a new connection and forget about this transfer letter issued from Bokaro
                      I request you to please kindly help us in this issue.


                      Manzoor

                      With Many Thanks
                      Sunandini Lakshminath
                      Reply
                      sir
                      I have anindane gas connection in bangalore i have shifted my house to kerela. I want to know where the indane gas office in thalassery dist .Ihave shifted from bangalore vijayanagar to kerela thalassery, mahe.
                      I have doccuments with me. and want to surrender it to my ageny .whome should i contact in thalassery or mahe iwant to know the office name and adress and tel no. or any mailid. pls help me.
                      Reply
                      my address in kerala

                      snehaprabha.p
                      poyyaprath house
                      po olavilam
                      thalassery

                      i have no ration card in kerala. i have no id proof in kerala . i have id proof in bangalore only . i have just shifted the house in kerala. ihave my pan card .for shifting what else u need.
                      Reply
                      AA---Dear Sir,
                      I have recently shifted from Kharghar, Navimumbai to Neemrana, Rajsthan. My gas connection is in the name of my father Mr.K.H.Sarvade.Consumer no: 28924. with Shri sairam Gas ( Bharat gas) Agency, Kharghar. Before shifting I took termination voucher from the agency ( TV-058 ) so as to get my connection transfer to Behror, Dist: Alwar rajasthan as there is no Gas Agency in Neemrana right now. I approached Indane gas agency in Behror with all the documents. They said they have to get verification report from Shri sairam Gas, navimumbai, and hence took Rs.60 for sending the verification request. and told me that within 10 days they will recieve the report and provide the gas cyllinder.

                      In last one month I visited 4 times to the the Indane gas agency in Behror, each time they are telling me that the verification report has nmot yet come from NaviMumbai's gas agency. and I tried to call "N" number of times to Shr sairam gas agency to confirm whether they have recieved any letter for verification from Behror or not? but the phone rings but nobody picks the phone. I am in deep trouble not getting any kind of response neither from Navimumbai nor Indane from Behror.

                      Request the concerned to help in this regard.

                      Sachin Sarvade
                      Reply
                      I have lost my orginal gas connection papers. How do i go abt to get duplicate ones?wht are the documents required??
                      Reply
                      Dear sir, My name is Shahid Husain, consumar no. 8305. I have lost my original gas connection papers. What can i do to get duplicate ones?what are the documents required?
                      Reply
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                        S
                        Sriraman
                        from Noida, Uttar Pradesh
                        Apr 2, 2008
                        Report
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                        I had booked a refill in the month of Feb, thru IOC online booking # 1260. This was never delivered. I again booked for a refill on 26-Mar and I have waited for one week. This has also been not delivered. I wonder if the refills booked by genuine customers are being sold in black for a premium. The fact that refills are available freely, provided one is ready to shell out 50 to 60% of the price as premium gives room for my above suspicion.
                        View replies
                        sir may i book gas sylinder as on dt: 04/04/2008. and i have not received till today your agency holder not received any phone calls or any answer given me. your agency name is m/s. saraspur gas services at : nr. amber cinema, bapunagar, ahmedabad-380024 phone no. :[protected] ., sir your agencey holder not satisfy any customer of entier registerd under this agency.

                        your agency delivery man sale direct gas sylinder to other client
                        for make a black money (on) and original customer not received for his sylinder sir this is my personal request please sir some action against this agency.
                        Reply
                        Sir,

                        In Uttam Nagar Area, Prem Nagar, OM Vihar etc. the dealers who distribute the Gas Cylinder never pick up the phone. For booking of LPG cyliner one has to go to dealer personally. From morning itself gernally there is long queue of more than 100 people for booking gas cyliner.

                        Dealers give cylinders to catrerers, sweet shops in black, That is why they are harassing public.

                        You are requested to take stringent action against these dealers of this area.

                        With Choicest Regards - Vivek
                        Reply
                        i am submit my dacument about gas dealership but i have dont reply for more imformation
                        Reply
                        Complaints on "Indian Oil Corporation - Indane Gas - Dealer
                        BINDU SHAKTI GAS SERVICE, PLOT NO 90, SURYA NAGAR ENCLAVE, 30-1610/90 OPP: MINI TANK BUND, SAFILGUDA, R.K.PURAM; SECUNDERABAD-500 056(AP)

                        I went to Gas dealer personally and booked a refill on 15th May 08 & also applied for addreses chage. Refill was not delivered till 31st May 08. I again booked for a refill on 31-May-08 thru phone and again went to dealer personaly on 5 the June-08 and they confirmed the refill will be delivered on 6th June08 . I have waited for 10 days. This has also not been delivered . Again I went to dealer personally on 15.06.08. This has also not been delivered. Again I enquired overphone but there is no proper respnse from the dealer. Till today i.e even after 40 days I haven't received refill.
                        Reply
                        Complaints on "Indian Oil Corporation - Indane Gas - Dealer
                        BINDU SHAKTI GAS SERVICE, PLOT NO 90, SURYA NAGAR ENCLAVE, 30-1610/90 OPP: MINI TANK BUND, SAFILGUDA, R.K.PURAM; SECUNDERABAD-500 056(AP)

                        I went to Gas dealer personally and booked a refill (SV NO 27074) on 15th May 08 & also applied for addreses chage. Refill was not delivered till 31st May 08. I again booked for a refill on 31-May-08 thru phone and again went to dealer personaly on 5 the June-08 and they confirmed the refill will be delivered on 6th June08 . I have waited for 10 days. This has also not been delivered . Again I went to dealer personally on 15.06.08. This has also not been delivered. Again I enquired overphone but there is no proper respnse from the dealer. Till today i.e even after 40 days I haven't received refill.
                        Reply
                        My Gas booking no PU4512 with Puran Gas Agency, Jawahar Nagar, Jaipur but they are not picking phone and I have gone there but not book my gas, pl do something
                        Reply
                        HARI SINGH GAS SERVICE (PREM NAGAR KIRAIR ROAD NANGLOI DELHI - 110041) IS GIVING US VERY VERY BAD FACALITIES

                        MY REQUEST TO PLEASE GIVE US OTHER PERSON TO IOC DEALERSHIP
                        Reply
                        i take a indian gas connection on 2006. but in that book and paper my initial was wrongly written. also my gas book was loosed.can i chane my initial and can i get a new gas book.
                        Reply
                        I am looking numbers of complaints ..but seems no one is taking action against them
                        OK..I have got record with me I will ask through RTI where is my brooked refile gone I know Mr SUBASH IN MEHRAULI DOING BLACK ALL THE WAY HIS TELEPHONE NO IS [protected] WORKING WITH OTHER STAFF in past months I have talked him too but all in vain .pay more get yr refile immediately
                        MPKALRA..1405
                        Reply
                        nnn
                        Reply
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                          M
                          M K SASIDHARAN NAIR
                          from Tellicherry, Kerala
                          Mar 30, 2008
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                          I am a customer of IOC Lpg cylinders since 1993. I got this connection in Delhi and on may 2007 I transferred this to the distribution area of Super Gas agencies Kochi, KERALA. Really I appreciate the customer service of this agency. But, unfortunately I couldn’t continue under this agency more

                          On 14th Feb 2008. I shifted my residence to the distribution area of Anand Gas Agency, Kochi and booked a cylinder on same day. After 10 days I started to call the agency for delivery of the cylinder. 0n 26th feb they said “there is a shortage of labour in their agency to supply the cylinder and if I need I can collect from the godown. I collected and booked another cylinder on same day.[protected].

                          I started to call them again after 15days. They repeated the same reply. After several calls to the agency on 26th March they said IOC is not supplying cylinders regular to them and they are not bothered if I will complain to IOC.

                          Since, I am waiting for a cylinder after 35 days . As a sincere customer to IOC for last several years I request the IOC authorities to kindly take this matter seriously and make an arrangement to get delivery of the cylinder in time without more harassment from the distributor.

                          Thanking you

                          With Regards
                          MKS Nair
                          View replies
                          I am a customer of IOC gas at Chengannur, Alapuza (Dist) and our agent m/s Puthuvelil gas agency never deliver the cyliners to houses properly. They give the priority to hotels and tea stalls, because they earn more money. They always sell gas in black market first and they will tell the customers that they are receving gas 60 to 75 days time only. So you have to book and wait 60 to 75 days to deliver. I hope this complient will see the authority and take the necessat actions against this agency.
                          Reply
                          Dear Sir,

                          Your Kind Attention Please:

                          I am V. Karunakarn customer of IOCL gas at arakkonam, vellore district and our dealer M/s Perumal Gas Agency never deliver the cyliners to houses properly. They give the priority to hotels and tea stalls, because they earn more money. They always sell gas in black market first and they will tell the customers that they are receving gas 60 to 75 days time only. So you have to book and wait 60 to 75 days to deliver. I hope this complient will see the authority and take the necessat actions against this agency.
                          Reply
                          Dear Sir,

                          Your Kind Attention Please:

                          I am G.Saravanan s/o, M.Ganesan (customerno-3975.dust code no:521743)customer of IOCL gas at arakkonam, vellore district and our dealer M/s.Perumal Gas Agency never deliver the cyliners to houses properly. They give the priority to hotels and tea stalls, because they earn more money. They always sell gas in black market first and they will tell the customers that they are receving gas 60 to 75 days time only. So you have to book and wait 60 to 75 days to deliver. I hope this complient willsee the authority and take the necessat actions against this agency.iam slso complant in two times in letter this complant in thired time so kindly action in short peride.

                          thanking you
                          Reply
                          I am a customer of IOC gas at Cochin and our agent m/s Anand gas agency never deliver the cyliners in time. They give the priority to hotels and tea stalls, because they earn more money. They always sell gas in black market first and they will tell the customers that they are receving gas 45 to 65 days time only. So you have to book and wait min 60 days to deliver. I hope this complient will see the authority and take the necessat actions against this agency.
                          Reply
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                            V
                            Virendra Chawla
                            from Delhi, Delhi
                            Mar 30, 2008
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                            Copy

                            I'm using LPG gas of M/s Indian Oil Corp. Ltd sold under brand name of INDANE. I'm using services of M/s Rohini Gas Agency, Sector 7, Rohini, NEW DELHI for the last 10 years. My LPG consumer number is 24711.
                            The major problem faced by me is that a lot of time is wasted in getting the telephone call connected to the dealer. The numbers remain engaged for long time. And if by luck, you get it connected, the bell would go on ringing but no one would pick up the phone.
                            Don't know what to do in such a situation. Pl advise.
                            Virendra Chawla
                            View replies
                            Last week in news paper petroleum minister declared that there was no scarcity of Indane GAs and there was no rule of gas registered after 21 days.

                            when I approach to Indane Gas Agencies in Rajkot they replied that they didn't get the circular.

                            Pls do the needful..
                            Reply
                            prithvi gas service 116 DDA flate east loni road shahdra Delhi-93 PH. No. 22813931, 22813932 is not delivering gas on time booking No.10039A. my contact No. [protected]
                            Reply
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                              D
                              D Shyam Kumar
                              from Chennai, Tamil Nadu
                              Mar 30, 2008
                              Resolved
                              Report
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                              Resolved

                              Dear Sir/Madam,

                              I already have a single LPG cylinder at home. But after it is finished if we book the gas, it is taking more than 10 days to deliver. To avoid all these problems I have asked for the extra cylinder but the delivery boy has told me to give Rs.2, 300/- for extra cylinder. Is it costs that much or they are just selling it in black. I don’t know what to do, please advise me.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              View replies

                              indian oil/gas cylinder — extra charge

                              To, dated 10/12/2008
                              Sales Manager
                              Indian Oil Service
                              Lucknow, U.P.



                              Dear Sir,
                              Myself Vinay Kumar Singh Customer No.MD 1948 of MA DURGA INDANE GAS SERVICE L-2/601, VINEET KHAND GOMTINAGAR LUCKNOW.
                              I have booked Boucher no. 1689 on dated 3/12/08 and date of delivery
                              8/12/08. Date 10/12/08 I went to MA DURGA INDANE GAS SERVICE
                              Office for receiving my booking then they send me after signature on my
                              Boucher no. 1689 without taken any receiving price to their GAS Store which is situated at BHARWAHRA Village i.e, around 10 k.m. far away from their office. When I reach on their GAS STORE their employee take complete payment Rs.335/- including Delivery charge and he told- his owner said to collect complete payment Rs. 335/- on GAS STORE with delivery charge and they never give CASH MEMO.
                              Please take any corrective action on my complain and confirm me on my email i.d. [protected]@yahoo.com or Mobile no. [protected].



                              Always your user
                              Vinay kumar singh
                              House No. 16, Vijayeepur
                              (Behind Hanuman Mandir)
                              Vishesh Khand-2, Gomti nagar
                              Lucknow, Mob. [protected]
                              Reply
                              Dear Sir,

                              I am a consumer, of Indane Gas, our Agency name is M/s Urvashi Enterprises, Sushant Lok-I, Gurgaon. I want to double cylinder for avoiding problems of long distance between home and gas godown, the single gas cylinder is not sufficient fuel for my kitchen also. Kindly issue another cylinder to my connection.

                              Best Regards

                              Rana kumar
                              H No.541, Chakkar pur Village, Gurgaon
                              mob - [protected]

                              Dated : 16.03.09
                              Reply

                              Indane Gas — Extra Cylinder

                              Dear Sir/Madam,


                              I applied for extra cylinder on 17/8/2007 U.NO.9402. Till i have not recieved the cylinder. When i applied for this they told within one year i will get the extra cylinder.
                              Please look into this & arrange me extra cylinder.

                              Banjara Gas Services
                              (Indian Distributors)
                              Shop No.2 my home Mont view Apts,
                              Navodaya Colony,Hyderabad-04.
                              Ph.23751289/23744786.
                              Reply
                              prithvi gas service 116 DDA flate east loni road shahdra Delhi-93 PH. No. 22813931, 22813932 is not delivering gas on time
                              Reply

                              Indane Gas — Extra Gas Cylinder

                              Anybody tell me how to get extra cylinder from the gas dealer. I have already one cylinder but I want one more, the dealer is saying for new connection they gives two cylinder but for old customer they do not give because of company policy. I do not understand the policy.
                              Reply
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                                V
                                v.vijayakrishnan
                                from Chennai, Tamil Nadu
                                Mar 28, 2008
                                Resolved
                                Report
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                                Resolved

                                Dear Sir,
                                I applied for Indane gas connection with one Vijay gas agency, Besant Nagar, Chennai-90 in June-July 2007. I received a post card from the above agency during Oct-Nov 2007 informing me about the allotment & their mechanic`s arrival for checking. But till today[protected], NO mechanic has turned up in spite of reminding the said agency in person and by phone several times. If I had bought a stove with the cylinder, probably, they could have issued it immediately. This is nothing but twisting of arms so that we will be ored to buy the unwanted stove.
                                Hence it is requested that the said connection may be given immediately without any further delay.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  T
                                  T.S.Srinivas
                                  from Bengaluru, Karnataka
                                  Mar 28, 2008
                                  Resolved
                                  Report
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                                  Resolved

                                  Today I phoned to your agent Sri Revathy at 2/624 1st Main Road, Munusamy Nagar Medavallam Chennai 60l 302 for booking for refile .
                                  They insisted me to go to their office to show them my ration card and I told them I am a senior citizen and I will arrange to show thro some help in a day or two. But the staff did not relent to me. How bad is your agents services . You have agents who does not have the basic manners to treat elders. Please instruct them accordingly. The day is not very far - I was also a very senior goverment of india official - that you will have to face the competition with other private LPG manufacturers when once the subsidy is removed and that too is not very far. For your kind information few years back AAVIN Milk was behaving like your agents and please look at them where they are . They just have to go about beg for business just to sustain. THIS IS A WARNING TO ONE AND ALL DEALING WITH MONOPOLY ITEM. LOOK AT BANKING N LOOK AT INSURANCE.
                                  I[censored] wish u may reply - depends on what u have learned to behave and respect others.
                                  Thanking yu.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  View replies
                                  Dealer : Saieesh Enterprices, East Anandh Bagh, Malkah giri, Hyderabad.
                                  Collecting money from the consumers as verification charges Rs. 70/-. Is it mondarary. Could any body confirm. They are telling it is mondatary.

                                  One guy coming with letterpad and id card to verify the connection tube atec.

                                  Is it tru.
                                  Reply
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                                    A
                                    amitdsp
                                    from Delhi, Delhi
                                    Mar 28, 2008
                                    Resolved
                                    Report
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                                    Resolved

                                    Dear sir,
                                    I am a consumer of LPG in suravi gas.Durgapur west bengal.my customer nunber is LT6632.
                                    1)The distributer never picks up the telephone for booking.
                                    2)They dont have any IVRsystem.
                                    3)They do not accept booing of gas before 21 days of delivery of one cylinder. 4)4)Their behaviour towards customer is disgrasefull.
                                    5)Their delivery boys do not show us the weight of the cylinder at the time of delivery.
                                    In this situation IOC is requested to take action against this distributor .
                                    Amit Sarkar.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    View replies
                                    Suravi gas, City Centre.Durgapur----Non-Delivery of LPG Cylinder
                                    To
                                    1.Indian Oil Corporation Ltd.,
                                    Represented through Chairman,
                                    Indian Oil Corporation Ltd.,
                                    Regd. Office: ‘Indian Oil Bhavan’,
                                    G-9, Ali Yavar Jung Marg, Bandra (East),
                                    Mumbai – 400 051.

                                    2. General Manager (LPG-MO)
                                    ‘Indian Oil Bhavan’,
                                    G-9, Ali Yavar Jung Marg, Bandra (East),
                                    Mumbai – 400 051.

                                    4. Dy. Director
                                    Legal Metrology, Govt. of India
                                    Deptt. of Consumer Affairs,
                                    Regional Reference Standards Laboratory,
                                    Kolkata

                                    5. Addl. Secretary
                                    Department of Consumer Affairs
                                    Ministry of Consumer Affairs & Public Distribution,
                                    Krishi Bhawan,
                                    New Delhi

                                    6.Govt. of west bengal, represented by
                                    The Controller, Legal Metrology
                                    Govt. of west bengal,
                                    Food, Supplies & Consumer Welfare Department,
                                    Kolkata

                                    Dear sir,
                                    I am a consumer of LPG in suravi gas.Durgapur west bengal.my customer nunber is LT4748.
                                    1)The distributer never picks up the telephone for booking.
                                    2)They dont have any IVRsystem.
                                    3)They do not accept booing of gas before 15 days of delivery of one cylinder. 4)Their behaviour towards customer is disgrasefull.
                                    5)Their delivery boys do not show us the weight of the cylinder at the time of delivery.
                                    6)after booking the lpg cylinder is delivered only afer 15-17 days.So a family needs to wait for more than 1 month for a cylinder
                                    7)They say that this is done for non supply of cylinders whereas cyinders are available in black market for Rs 150 extra

                                    Please please help us
                                    In this situation IOC is requested to take action against this distributor .
                                    Koushik ray
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                                      M
                                      Mrs. Rengarajan
                                      from Hyderabad, Telangana
                                      Mar 28, 2008
                                      Resolved
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                                      Resolved

                                      I am a resident of secunderabad, AP. I have e booked a gas cylinder (renewal) 10 days ago. with Anupama Gas Agency. Since there is no reponse I have been trying to contact them since last 3 days over phone but the number is continuously busy or it rings and no one picks up. This has been the state most of the months whenever I try to book a cylinder. Being a working women it is really difficult to leave all other works & trying to call them.

                                      The no's are:[protected] /[protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      View replies
                                      it is true that Anupama Gas agency doesnot pick up phone while we dial up to book gas...Please take necessary action to rectify.

                                      regards
                                      karthik
                                      Reply
                                      I am facing similar problems, it seems load is very high and needs to be distributed. It takes sometimes 2 hours to book the gas, as both the nos are busy most of the time.
                                      Reply
                                      This is the problem being faced for many years, The phone is continuously engaged and never rings. 10 days back we booked online and our number was 3, but until now we didnot get and now when we enquired they are saying tht there is no booking. How come such things can happen.

                                      Please take corrective action and have an e- booking so that we don't have to undergo this each time we need to Refill.
                                      Reply
                                      I agree. Their numbers are continuously busy. Once when I was at the agency, I observed that the executives put the receiver down to avoid answering calls. The complaint to the manager fell in deaf ears. We have lots of other work to do - so I hope Anupama agency understands this. The people there are very rude.
                                      Reply
                                      Yeah.. I do agree.. There is no response to the call.. either it is busy always or no one attends the call.. really junk service... worst service... its never been easy to book cylinder.. every time it takes hell lots of time... :(
                                      Reply
                                      My consumer No.A23711 and I tried my best to get Annupama Gas on phone
                                      since morning today (7-3-11) but could not succeed as they always keep it
                                      busy. Will IOC do something to mitigate our problem with this agency who
                                      are not customer friendly.
                                      Reply
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                                        B
                                        baburaj
                                        from Angamali, Kerala
                                        Mar 27, 2008
                                        Resolved
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                                        Resolved

                                        I am an ex-service man and a customer of sri muthappan gas (indane) mambram, in kannur dist.Kerala. This agency has 2 phone nos.[protected] and[protected]which are hardly attended on repeated calls.you can verify this by calling several
                                        times continuously without giving your identity.On booking,
                                        customers dont get refilled cylinders even after 3 or 4 weeks.
                                        it is heard that cylinders are sold to non-customers for higher
                                        price.please take the matter seriously and try to solve the problem at the earliest .
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        View replies
                                        Dear Sir,

                                        Sub.: Gas Connection No.D-13905- Deepak Gas Service,
                                        7-Dwarika Puri, muzaffar nagar-251001
                                        code no[protected]

                                        I have been trying to book my cylinder for the last 3-4 days, but I am unable to contact any of their numbers. Either the phones are ringing or busy. 24 hour booking no. as well as the helpline nos. are also not responding. Than I went to agency to book the connection than the agency staff is forcing me to transferred my connection to another agency. I want to know that why my connection is is sifting to another agency with out my concern?

                                        Please get my complaint solved immediately and arrange to get the gas booking done. The agency is not giving proper service for the last so many days.

                                        Thanking you,

                                        Yours faithfully,

                                        ( JAVED )
                                        703/1, Mallu Pura
                                        Near bagh wali maszid
                                        Muzaffar nagar (UP)
                                        PIN-251001
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