[Resolved] Indane, Kalpana Gas Agency, Kukatpally, Hyderabad — Poor Service & false assurance from INDANE dealer
Kalpana Gas Agency, Kukattpally, Hyderabad, one of the INDANE gas dealer is trying to malign reputation of IOC.
We shifted locally from Habsiguda to malaysian Township and transfered our gas connection (consumer no. 75609) from JayKay service to Kalpana Gas Agency on 7th July 2008. At the time of completing the formalities on 7th july we were told that the gas will be supplied within a weeks time. so we didnot go for refilling from old agency before shifting. Its 24th july today & so far there's no supply .
we have a new born baby at our home and some relatives too.AND we are out of gas for last 5 days now.
OUR CONCERN : (1) We booked the gas on 7th but they show in there records that its booked on 11th. (2) No booking/ waiting number was given.(3) If there's a supply problem why we are kept in the dark. atleast we could have made an alternate arrangement. (4) whenever we try to contact them they say by evening the supply will be made.(5) they gave us a number of one Mr. Ramesh to contact for supply of gas ([protected]), this no. is out of service.(6) They have stopped picking our phone.(7) they say gas will be delivered in evening but by 5pm they shut down their office. (8) Twice we have visited them taking leave from my office but its the same old assurance.
BECAUSE of them not telling us the truth, keeping us in the dark, not responding properly, carelessness we re suffering a lot.
PLEASE SUGGEST Why we should not go to consumer forum? Why we should not end our relation with IOC and shift to someother company?
IOC must take necessary action against the highly irresponsible attitude of their dealer.
I have all the hotel & food bills for breakfast to dinner to support this. My wife went thru the ceaserian operation for delivery on 10th and is now living on hotel food.
Thanks & Regards,
Complaint marked as Resolved Aug 14, 2020