India Infoline Finance [IIFL] Complaints & Reviews

Dear Sir, Myself Subhash Yadav having account in IIFL is TNSP1007 and I have requested IIFL team to close my account and transfer my balance.I have follow their procedure and send hardcopy to them but after a week I got a message that we can not proceed further due to signature mismatch. This signature I used in my daily transaction but I never got such response from any side, then again I have sent the account closing form through my registered Mail ID and also attached my signature samples. After following a lots they are considering it and same story they are repeating it that signature are not matching it. Please help me sir in this regards, Thanks & Regards Subhash [protected]

Dear sir, I applied to open a new demat and trading account in iifl. I have given all required documents & cheque as required & also verified by BM date was 12/9/13 and he commited me that ur account will be active max to max in 7 days but today is 19 and there is not a singal activity done even i didnt recieved any verification call from iifl when i ask to BM what happened he said company persons were busy in something so u will have to wait for another one week i called to toll free no. The person who picked the phone told me this is mutual funds no. I asked to give me equity no. He told me i dont have!! Is this the customer service? Market is on good momentum but im unable to trade who will bear this loss? I was intrested in sharekhan but one of my friend suggested me iifl so i went for that now im doughtfull if this is the service at start point what will be next!!!

This is to inform that my name is Mallikarjuna.S.T. having IIFL - Dividend Equity Opportunities Index Investment Fund - Folio Number - 40520/78. I want this to be done in Dematralised Form,but for some reason or the other it is getting rejected. Please,do the needful as I need to continue the SIP which is being stopped. My PAN CARD NUMBER :- AFYPA2158L. Mobile Number - [protected]. Thanks and Regards, Mallikarjua.S.T

My mother has taken a loan through India infoline gold loans.. Initially the people behave very polite and decent, but later they show their real faces, when one has taken loan.. my mother was advised by one of their area in-charge that if we repay the loan or even the interest within next 15 days that would wave of the penalty. but Alas! , when i reached their office with mother to get the loan cleared , they simply refused to waive off the penalty stating that the policy has changed. They harass people and I have often found them advising people to surrender their loans.. They just want to collect as much gold as they can from people . they are a complete fraud

hello sir,i am akhil kumar from tirupati,andrapradesh.i have seen an ad in olx.in.i called to the number [protected] for mobile purchase.he has given me a sbi account number a/c [protected].i deposited 1500 rps to that account.after depositing the amount i got a message from that mobile number that the parcel would be delivered the nextday.but immedietly after 10 mins the mobile number stopped working.it is coming as unavailable when i call to that number...before all this process i got a mail from [protected]@gmail.com to my gmail account.please help me sir.stop this type of fraud.thank u sir.

Query :
ACCOUNT DETAILS My Account ID : NJGOHIL5
DATE : 16.08.2013
Relation Manager : Mr. Ankit Shah & Chintan

Respected Sir. As per ID details, I had called my RM to Buy Bank Nifty 9600 PUT 250 QTY In Morning at the time of Market Open and instead of BUY he was SELL at Market Rate Bank NIFTY 9600 PUT 250 Qty @ rate 82.25 and after that he was inform me for wrong trade then I was told him to put Sq. off limit but also at that time he was again sold another 250 Bank Nifty 9600 at 105 and after that he was sold my position @ rate 264 without my confirmation and after sell he was inform me that Sir i had Sq. you position at 264 and market may be in bad position. So I request you to due to this problem I will have to bare approximately Rupee 87000 and this loss i can't be take it. Kindly please request you to please do the needful as soon as possible and also please take action against IIFL & order him to do not sell any Holding position from my CDSL account until resoleve this problem. and if you want to check confirmation purpose you can check india infoline call recording telephone line.

Plz do the needful as soon as possible.

Thanks
Neelamkumari Jaysinh Gohil
ENCL :

If you need any document, please inform me to send you.

In the year 2011 between April to July my Rs. 10,00,000/- fraud by the India Infoline Ltd , Kolkata branch office 1, Shakespeare Sarani, 5th Floor, Kolkata - 700 071, through Branch manager Monoj Agarwal & Commodity Manager Sayantani Ray. they were trade in their way , I did`t know any thing because they does`t provided any password or not any ID nor any acknowledge kit. simply they told me that trading going on with Silver & Gold in your money. each and every day they told me that today your profit is so and so over telephone. once I asked what`s my balance with profit, replied it is Rs. 13,76,000/- ( Capital + profit ). I told them please payout me only profit amount. one fine morning about 11.30 am , some body call me over telephone and asked me have you payout your total amount ? I told no. he told me that your a/c is nil. I surprised and shocked . after that I several time asked about my money they did`t responds me.Sir,without my knowledge and consent they has done all trading in their way and fraud me total Rs. 10,00,000/- within 3 months. sir this is the big crime . IIFL is fully responsible about this. Please help me to get my hard earning money back. I am in huge loss. Being a good Indian Citizen and tax payee I hereby praying to your good self kindly consider my matter and please order to IIFL to return my deposited money. waiting for your kind co-operation and oblige. With Thanks. Md. Mainul Haque, 22/2/H/2, Bright Street, Kolkata- 700 017.

have an D mate account and the User Id : ONGANUP, i had close an
account but still the payment which is left is not given back....
[protected]

Please give my Money Back

Regard's
Anoop Kachroo I Manager I National Flouring Pvt Ltd.
[protected],[protected]

Dear sir/Madam

My self pinki singh EMP. code- A166232 was working in india infoline sec-63 till 3 july 2013
noida in insurance vertical.I get my feb month salary cheque in march,
but due to i mention a/c no. on cheque bank return cheque. i talk with
my team leader etc. then they told me that we send mail for new cheque
issue and do this cheque is stopped payment. After that bank call me
for same cheque present in bank again. but due team leader's
information that it is stop payment, i do not present again in bank.
After that i request many time to my team leader
and a/cs deppt. but i did not get get my new cheque.Although 5 months
has been passed. I am tired requesting for my cheque.

so please solve my problem

my cheque no- 011042
date- 11/03/2013
amount- 11700


--
Thanks & Regards

Pinki Singh

EMP. code- A166232

mobile- [protected]

I have opened a Trading account at IIFL Hyd ( secratariat branch ).
I received the confirmation and thank you mail for choosing IIFL on the same day but
After 1 week i recieve a post in which i see my mail id is wrong.
After repeated complaints finally got the mail to be changed.

HOW DID THE FIRST MAIL COME and after that MAIL ID got changed ?

Even after 3 months the Account is not being activated and they ask me to deposit CASH and start using the account.

Why and how should i deposit if i don't have access to the trader terminal itself ?

Such ugly responses i get that system error ...

Now the broker too not answering calls...

Dear Sir,

I am Shyam Ji Agrawal. I have DEMAT A/c of commodities in INDIA INFOLINE LTD. They increased my A/c Brokerage without any intimation.
And they also squareoff my position. Reason given by IIFl is that margin was less but i had sufficient margin. after that i can buy/sell two lot of same commodity. if i have less margin how i can buy/sell two lot. Please help me.



Thanks
Shyam Ji Agrawal
ph no. [protected]
[protected]@gmail.com

To Dated 11/02/2013
The BRANCH MANAGER
ICICI PRUDENTIAL LIFE INSURANCE LTD.
85,PRINCE ANWAR SHAH ROAD.
KOLKATA-700033.
Phone no[protected].
Sub : Complaint against your corporate agent M/s India Infoline Insurance Brokers Ltd ,Kolkata for Misguiding customer.
Sir/Madam
This is SAMAR RAY son of Late Sudhir Chandra Ray would like to inform you that the undersigned have been intentionally cheated by the following person Mr Ronit Basu (TAB) & Mr Sandip Roy (SALES MANAGER) of your corporate agent M/s India Infoline Insurance Brokers Ltd, of your Sakespeare Sarani Branch ,Kolkata, office telephone no [protected] & mobile no [protected] & [protected].
On 16th &17th of November’2012 Mr Ronit Basu called me up from telephone no [protected] indicating that he is from ICICI Prudential Life Insurance and informed me that one of my old ICICI Prudential insurance policy application no LL1627032 dated 13/02/2006 is lying with their head office with an initial premium paid Rs 30,000/-,& further has not been paid from 2007 onwards till date.ie.2012.& the growth fund has presently accrued to an amount of Rs 53,719/-.He also told me that this fund could be directly transferred to my bank account within 60 days provided I open up a new ICICI Pruduential Life insurance plan immediately with them.The undersigned clearly informed Mr Ronit Basu that the old ICICI Prudential Insurance policy in the name of Mr Samar Ray has not been delivered to him by the agent in the year 2006 and moreover the agent Mr Saurav Ghosh could not be traced from 2006 after taking the first premium of Rs 30,000/-as he changed his mobile number. As a result the undersigned could not deposit further premiums against this policy resulting in the policy getting lapsed. As the undersigned was out of station during the time Mr Ronit Basu had called up , he requested to meet him in his office immediately on return to Kolkata.
On 20th Nov’2012 after returning to Kolkata the undersigned called Mr Ronit Basu ( [protected]) when he requested me to come to his office at Shakespear Sarani, with my Pan card, passport photo & two cheque .
The undersigned met him in his office & Mr Sandip Roy (Sales Manager) & both of them convinced me by saying that this accrued amount of Rs 53,719/- will be transferred to my HDFC saving bank account within maximum 60 days time (i.e.by 20.01.2013) for which I have to issue a cancelled cheque & a fresh investment of Rs 30,000/- for a new ICICI Pruduntial Insurance policy which will mature after one year with an interest of 12 % per annum and again this will be deposited directly to my HDFC savings account.
The undersigned with a good faith handed over the cancelled cheque no 0143844 of HDFC Bank & also cheque no 0143845 of HDFC Bank for Rs 30,000/- on 20/11/2012.for the new ICICI Pruduntial insurance plan.
The fresh insurance policy no[protected] Guaranteed Savings Insurance plan ) was duly received by me in the end of Nov’2012 & after going through the details of the policy terms I found a total mismatch between what was told to me by Mr Ronit Basu & Mr Sandip Ray that the policy terms will be of one year with a guaranteed return of 12% per annum.
Immediately I had contacted Mr Ronit Basu / Mr Sandip Roy around 10th of Dec’2012 and they confirmed me that within next 10 days time the second illustration of this policy indicating clearly the maturity date of one year with guaranteed return of 12% will be couriered to me along with the duplicate copy of my old ICICI Preduntial policy.
Unfortunately from 10th of Dec’2012 till date I have been continuously following up with Mr Ronit Basu /Mr Sandip Ray of M/s India Infolines Insurance Brokers Ltd without any fruitful results & most of the time they are not picking up the phones.
The undersigned had visited your India Infoline Insurance Brokers Ltd office at least 7/8 times without getting any positive results except verbal assurances from both of them.
Moreover on 29th Jan’2013 I had received a call from your Mumbai office and was told that all my documents have been dispatched from their office by courier at 11-45AM on the same date which will reach their Kolkata Office within next 2/3 days time and was asked to contact your Kolkata Shakespear Sarani in first week of Feb’2013. I had again visited your office on 5/2/2013 but could not find Mr Ronit Basu nor Mr Sandip Ray in office and no body could give me any feedback against my document status.
I finally received a call from Mr Ronit Basu on 7th Feb’13 stating that the auditor will be visiting their office on 8th & 9th Feb’13 along with all documents in which my documents are also there & asked me to collect my documents from his office on Monday 11th Feb’2013.
Today again I visited your office but could find Mr Ronit Basu absent & when I met Mr Sandip Ray he clearly explained that my documents have not reached them.
Under this situation ,I am compelled to raise the following questions-
1)I would like to know why customers are being cheated by ICICI Pruduntial Insurance company / your corporate agents like India Infolines Insurance Brokers Ltd. As my earlier Insurance policy was never deliverd to me by your agent as well as false promises given by your corporate agents and just killing the time with my new policy no 17176750.
2) Is this the standard method being followed by ICICI Prudential Insurance company for roping –in new clients.?
3) Moreover I am sorry to inform you that I want to cancel my existing policy no 17176750 with ICICI Prudential Insurance as there is 100% mismatch/ false promises towards the terms & conditions explained to me by your agent and false promises given to me for the last almost 3 (three months time ) just to cover up the policy cancellation period.
I would be thankful to you if my policy is cancelled immediately & refund me the full value of Rs 30,000/- immediately & also let me know the actions taken by you against your corporate agent M/s India Infolines Brokers Ltd ,Shakespear Sarani.
An immediate actions from your end will be highly appreciated.
Thanking you your,
Yours faithfully,

(SAMAR RAY )
JYOTSHNA APARTMENT.
25A, BADE RAIPUR ROAD. FLAT-9.
JADAVPUR ,KOLKATA-700032.
CELL -[protected]
EMAIL [protected]@yahoo.co.in

Sir I Rajendra Singh request that I have D mat account with IIL from 2006.Now I want to close my a/c no 10882542 .because now I am not doing any trading in this. I am in defense services. so I can not go in offices. I sent a/c closer request 3 times with my ID prof but rejected saying signature not match.and told me a long procedure to change signature.Due to this I am not abale to close my bank account also. I think IIL does not want to reduce their no of account and and doing problems for customers. pl do needful.

Im am new. A week ago I started with India InfoLine, Krishna Prasad is the contactperson in Goa. But if I buy an stock online, I know the price exactley, all proves are availablel in the trading history. If I get the bill the stockprize is not the same, but higher. Is this cheating?
I give you bought examples:
-tata motors, price 285.80 in the trading history, but the billprice is 287.23 per share
-yesbank, price 506.70in the trading history, but the billprice is 509.23 per share
-bajaj aouto, price 2065.00in the trading history, but the billprice is 2075.30 per share

Is this cheating? Can You deposit your complain to India InfoLine?

Respected Staff
I am working as OFFICER in INDIAINFOLINE FINANCE LTD
I am working in IIFL since last 1 year and 4 months in Baroda territory I was transferred to baroda Samta branch after my 11 months of service at baroda bajwa branch
Since my service duration at bajwa branch there were no issues from audit side or not from sales side but when I got transferred to Baroda Samta Branch on 08th October 2012
There was no legal procedure of hand over and take over charge was followed by the company as per RBI NORMS and in the first audit on 23rd October 2012 One gold packet was found missing and due to this the previous staff and present staff was held responsible by the company
Then all the 7 employees were called at Ahmedabad Law Garden office Area Office of the Central Zone by the Vice President Shri Mayank Sharma and he discussed the whole matter with us in very rude and abusive language as there were 3 ladies in the staff HE WAS BEHAVING LIKE NOT VICE PRESIDENT BUT LIKE LOCAL GOON and also threatened us to signed us on stamp paper in which he wrote that the employees are contributing the amount from the salary, till the company investigates the matter
But from the MANAGEMENT SIDE the matter was not investigated and our 3 months salary was hold by the company and WHY COMPANY DID NOT LODGED FIR FOR THE MATTER AND thereafter 3 months company is giving me transfer at the UPLETA WHICH IS 400 KMS AWAY FROM BARODA
IIFL IS BREAKING EACH AND EVERY LAWS MADE BY RBI
ALL THE STAFF IS TRANSFERRED BY PHONE ORDERS AND TAKEOVER AND HANDOVER IS DONE PROPERLY AS PER RBI NORMS
NOW MANAGEMENT DIDNT INVESTIGATED THE MATTER AND THEY ARE KEEPING EMPLOYEES 3 MONTHS SALARY ON HOLD HOW THE PEOPLE ARE GOING TO SURVIVE AND HOW THEY ARE GOING TO WORK PROPERLY IN SUCH A SENSITIVE BUSINESS.

Dear Sir/Madam



My complaint forms with following remarks are enclosed.



· Non refund of deducted amount Rs. 5500.00 with interest.

· Misconduct of fund without proper information & authorization.

· Refusal of Trading & D-Mat account closer.



Your kind cooperation is required to get the amount back & assurance of account closer without any further hassles.



Yours truly,

sandeep kandoi

Plan: GuaranteedSavingsInsurancePlan
Policy No: 16272693
Broker Details:
Name: India Infoline Insurance Brokers Ltd. D2
Code: 00901651
Contact no:[protected]
The customer is fraud by the India Infoline Insurance Brokers Ltd.as below:
1. While giving policy, India Infoline did not mention about brokers. It was told that they belong to ICICI Prudential itself.
2. It was told that if I invest any amount, whole amount will be invested to the policy, no Service tax or Education Cess will be deducted. This offer is for Corporates (I am working with Accenture Services Ltd.; I was told that it is special offer for Accenture Employees.)
3. I was told that there are 35% fixed return every year on premium. No such details are mentioned on policy.
4. When I received policy booklet and complained about the policy, it was told that incorrect policy has been given to you. A new policy with correct details will be provided within a week. There after no communication was made from India infoline. Even after communicating multiple times I was fooled by saying new policy will be soon provided.
5. I was offered tickets for Holiday plan for family, which includes travelling, stay and food expenses. Initially it was told that tickets will be sent soon. No such arrangement has been made and now they are denying for this also.

Dear Sir,



This is to inform you that I have an trading account TWM11112 DP ID 12044700 with India Infoline Limited managed by tiger wealth management approx since 2009. I have bought SANARA MEDIA, TRITON, SURYA CHAKRA POWER on which the delievery charges charged were .01 paisa per share. But on selling the same brokerage charges was .05 which is five time more then buying brokerage charges. These charges were duly intemated to you and I requested for many times the rectification of discrepency on the telephonically as well as personally meet on 15th October 2012 around 1:00pm.

now iam not satisfied with your previous replay regading above mentioned subject of brokerage.when i have opened my account to india infoline ltd through tiger wealth management my brokerage was settled with minimum 0.01 paisa per share and when i have contacted with tiger wealth management ceo/md assured for rectification of brokerage. when i have opened my account a copy of brokerage i have seen in tiger wealth management office where my brokerage settled minimum 0.01 paisa per share.



kindly provide me a scan copy of where i have accepted the brokerage with india infoline through its francisee tiger wealth in 48 hours if failing to provide then company will force me for take leagal action agaist company/ sub broker/management/ & persons who involve in this ceating case / un fair trade practise at your own risk & cost.


also see brokerage attchment where it clear trade to trade brokerage is diffrent? . make your fair judgement in this case.
Thanking You,

Yours Faithfully

Bhushan Kumar

[protected],[protected]

Trading ID: TWM 11112

Email: [protected]@yahoo.com

Sir,



I have submitted my EPF withdrawal form to PF office bandra on 16/03/2010 and again I send EPF withdrawal form by the date 21/08/212, but still my claim is not settled by PF office-Bandra. Please verify my pf details as soon as possible.



My details are as follows:

Name : PUSHPANJALI VP D/O PRAKASH VS
company: India infoline Ltd.
EPF no: MH / 44546/ 13777

Kindly do needful
Thanking You

Our official landline number[protected] has incoming call but no outgoing services since 3 month. there are no due till date in your company. after n number of complaints and several times reminder you are not start the outgoing facility in our landline number. WHY ??????
If you any problem regardind services tell me clearly.
complain number
[protected] on 21/09/2012
[protected] on 25/09/2012
[protected] on 22/10/2012