[Resolved]  India Infoline Ltd. — illegal trading

India Infoline Limited — illegal transactions

Dear Sir/Madam,

I HAVE OPENED AN ACCOUNT WITH INDIA INFOLINE LTD ON 21.07.2010 AMOUNT OF RS. 20,000/.ON SAME DAY FROM THE CHQ. OF ICICI BANK LTD. LAJPAT NAGAR BRANCH THEY HAD BOUGHT AND SOLD MANY SHARES, CALLS AND PUTS OF MANY COMPANIES MEAN WHILE MR. SUMIT AGGARWAL MADE SOME TRANSACTIONS IN MY ACCOUNT WITHOUT MY KNOWLEDGE .I VISITED THEIR OFFICE MANY TIMES AND MET HIS SENIOR OFFICER MR. SACHIN AGGARWAL & SANDEEP SINGH AND TELL MY GRIEVANCES .I FOUND THERE WAS DEBIT BALANCE IN MY ACCOUNT SO I HAVE DEPOSITED RS.20,000/-

MR. SUMIT TOLD ME THAT YOUR ACCOUNT WAS DEBIT BALANCE SO I WAS GIVEN CHEQUES. OF ICICI BANK LTD. AND SYNDICATE BANK MANY TIMES AROUND RS. 1, 08,000/- TO HIM. BUT I HAD NOT RECEIVED ANY HARD COPY FROM INDIA INFOLINE LIMITED REGARDING MY TRADING ACCOUNT. I HAD BEEN TO THEIR OFFICE TO COLLECT THE STATEMENT OF ACCOUNT ON 27.05.2011.THEN I FOUND ILLEGAL TRADING AND UNATHORISED TRADING IN MY ACCOUNT WITHOUT MY CONSENT.

MR.SANDEEP SINGH (THE SALES MANAGER) AND MR. SUMIT AGGARWAL (THE RELATIONSHIP MANAGER) ACTS AS IF THE MONEY BELONGS TO BOTH OF THEM.

WHEN THE MARKET WAS TUMBLING HE (SUMIT) TRADED IN
F& O AND IN THE PROCESS I HAVE LOST ABOVE RS.55, 000/.

NOW MR. SANDEEP SAYS IF YOU ARE NOT SATISFIED FROM OUR SERVICES YOU CAN COMPLAINT IN OUR CUSTOMER CARE SERVICES. THEY TREATING ME AS IF I AM BEGGING THE AMOUNT. TILL DATE THEY ARE NOT WILLING TO SETTLE NEITHER THE AMOUNT NOR GIVING PROPER REPLY.

I PRESUME THAT THE COMPANY DOING FRAUDULENT
TRANSACTIONS WITH PUBLIC MONEY AND EARNING BROKERAGE AND CHEATING THE PUBLIC.

NOW I AM 28 YEARS AND WORKING IN PRIVATE FIRM AND I HAVE A BIG FAMILY AND I CAN NOT SUSTAIN THE LOSS BY THIS WAY OF DEALING BY THE COMPANY.

MANOJ KUMAR SHARMA
(AS000823)

Mobile [protected]

Dear Manoj,

This has reference to your observations. In order to help us address the same, kindly provide us complete details (such as Login ID/contact number in connection with this issue . Please quote the same in your email. Upon receipt of the mail, our customer service team will be able to work on resolving the same.

Thanks
IIFL Customer care.

Consumer service people are bluffers. They neither solve such problem nor do they give contacts of senior people like Venkataraman in IIFL. It is important that their website should display the contact numbers and email. Concerned regulatory authourities should note and implement this. This sort of transparancy is found in the website of reliable companies.

I beg your pardon for the wrong wording in my earlier comments Instead of ' consumer service people' it should be 'customer service people'.