India Post — Poor state of Palarivattom Post Office(cochin)

Madam, ATTENTION OF Smt. SHOBHA KOSHY, Chief post Master General Kerala
The Palarivattom Post Office - 682 024 [Cochin] has a large jurisdiction and people from far off areas are availing the facilities there. But the present state of the post office is very poor.
1. The space inside is very limited for customers to move
2. There is only one staff attending Registration/ Speed Post/Parcel/ collection of telephone Bill etc.
3. The queue even stretches through the Staircase to ground floor; making movent of customers difficult.
4. The operations of different counters also is very slow. Observed staff talking each other and wasting
valuable time of the customers.
5. Inside of the Post Office which is quite visible to customers is very shabbily maintained violating all codes of modern development of Indian Post Offices.
6. It is shame to have a Post Office of this stature in the heart of cochin city.
I request the chief Post Master general to kindly make a surprise visit to this post office to visualise herself the situation on a working day.