India Post — NON payment /Delay of payment of Insurance Claim amount

Address:

Sangrur, Punjab

I Manju Bala want to lodge on complaint on the services offered by the Post office department.
My husband Late. Sh. Rakesh Kumar Garg has taken a policy under PLI , whose all premiums are paid upto the date.

4 months before after their sudden demise, I have submitted all the required documents to sangrur post office on 31st of january for the process of insured claim amount which is sum of Rs. 2 lakhs,

now 3 months has been passed
and whenever i call them, they are repeatedly saying me to solve , investigate the case as soon as possible,

This is realy irritatiang and seems like they are wanting some bribe, and delaying my amount since last 3 months, i have mailed the same complaint to the Chandigarh Head Office too.
but still I have no response from them........