[Resolved]  Indiabulls Green Panvel Lucina Land Development Ltd — charging of Interest, Incompetent Customer Care Service

Address:

Mumbai Suburban, Maharashtra

I (Siddhesh Prabhu) brought flat No. C-1001 when INDIABULLS Green Panvel project was in its nascent stage.
During that point of time I believed in the project and handed over booking amount of 1,00,000/- on the 6/10/2009. The contact details were exchanged and thereafter no further correspondence took place. Until on checking on our own accord it was found that 2,40,344/- was due on us, The same amount was paid on the 14/11/2009. This amount was short ands an additional 15,000/- was paid on 12/12/2009. After that on 19/06/2010 payment was made for 3,55,344/- after telecon with the Callcenter . Thereafter on April 2011 during my visit to Indiabulls office in Lower Parel, I was informed that the whole project was changed and that my allotment of C-1001 was changed to some random building. After due consultation for over three hours we arrived at a settlement and I bought into 1E-1504 (options were hardly tantalizing). After that payment was done for 9,91,707/- on 28/06/2011 and service tax payment of 25,836/- was done on 23/07/2011.
The money was kept by Indiabulls for a period of 2 years and thereafter ditching me and making me settle for something less was sad. To make matters worse the correspondence is done by mail where the mail i.d is wrong correct mail i.d [protected]@gmail.com and not [protected]@gamil.com. The telephone number is right, but nobody bothers to intimate us on the phone.
. The delay in the payment of money was due to lack of knowledge on my behalf. But the change of plan was not co-ordinated and new agreement dated was done in June 2011. So my money was held by Indiabulls for the 2 year period without my knowledge or clearence.

Then they have charged me 18% interest on delayed payement. They should cancel this extra charge and compensate me for mental agony I had gone through to have a home at Indiabulls Panvel project.