[Resolved] Indiabulls Housing Finance Ltd. — Foreclosure Charges | |||
Sir, My Name is Mrs. Kamal Shrivastava. I am resident of Indore. I want to complaint about India Bulls Housing Finance LTD. Me and my Husband (Mr. S.N. Shrivastava) had taken a home loan from India Bulls in March’2010 of Rs.28,80,000 (twenty eight lakh eighty thousand) under fixed & floating scheme.Our loan account no. is HHLIND00059869.At the time of disbursement their credit manager & marketing personnels informed us 2.21% foreclosure charges as well as India Bulls Head Office has also mentioned the same percent(2.21%) in the “sanction letter.” I visited India Bulls office to foreclose my housing loan in first week of Mar’12 they issued a foreclosure letter of 2.21% dated 10/03/2012.But after 4-5 days they called me & asked foreclosure charges @ 5.52% & issued one more letter on 29/03/2012 @ 5.52% which is totally against their own commitment & reason given by them is that we (me & my husband) have signed & accepted pre payment charges @ 5.52%for that they have shown us a filled format which was blank at the time of signing which means that they have filled the figures/informations as their wish afterwards . We hope that we will get justice through your kind support. Regards, Mrs.Kamal Shrivastava, Mob. No. [protected] 4,Ever Shine Colony, Near Shalimar Palms, Behind Agrawal Public School, Pipliyahana ,Indore.(M.P.) Encl. : 1. Scanned copy of sanction letter . 2. Foreclosure letter dated 10/03/2012 which is showing fc charges @2.21%. 3. Foreclosure letter dated 29/03/2012 which is showing fc charges @5.52%. 4. Format (without name/logo of India Bulls) which was filled later at their end after our signature. P.S. : On 19/03/2012 , I enquired from the call centre of India Bulls Mr. Nitin has also confirmed the pre payment charges @ 2.21% (Enquiry Ref No. 5167155). Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
Same happening with me also, they are saying to pay 2% for foreclosure charge.
RBI has clear guideline saying no one take foreclosure charges for home loans.
What Govt is doing, why dont they take action against this type of financial companies?
RBI has clear guideline saying no one take foreclosure charges for home loans.
What Govt is doing, why dont they take action against this type of financial companies?
IndiaBulls Customer Care's response, Jan 19, 2019
Verified Support
Dear Customer(savakabib),
Apologies for the inconvenience caused to you. Kindly share your contact details or loan account number so that we can proceed further with your concern.
Apologies for the inconvenience caused to you. Kindly share your contact details or loan account number so that we can proceed further with your concern.
IndiaBulls Customer Care's response, Jan 28, 2019
Verified Support
Dear Customer(savakabib),
We hope that your concern is resolved. Feel free to get in touch with us in case further assistance is required.
We hope that your concern is resolved. Feel free to get in touch with us in case further assistance is required.
Same happening with me also, they are saying to pay 2% for foreclosure charge.
RBI has clear guideline saying no one take foreclosure charges for home loans.
My contact number is [protected]
RBI has clear guideline saying no one take foreclosure charges for home loans.
My contact number is [protected]
IndiaBulls Customer Care's response, Apr 13, 2019
Verified Support
Dear Raju,
Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
IndiaBulls Customer Care's response, Apr 15, 2019
Verified Support
Dear Raju,
We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
Is there any update on this ? I am also facing the same issue. Prepayment/Foreclosure charges being levied by Indiabulls. Please share your update, it would really help me.
I have been charged 2% foreclosure charges. And this is not acceptable.
Hoping to get a fair resolution to the issue soon.
[censored]al
[protected]
Hoping to get a fair resolution to the issue soon.
[censored]al
[protected]
IndiaBulls Customer Care's response, Sep 18, 2020
Verified Support
Hi Customer,
We would like to inform you that our concern team has connected with you and shared requisite details with respect to your concern on foreclosure charges.We would request your understanding on the same.
Regards,
Indiabulls Housing Finance Limited.
We would like to inform you that our concern team has connected with you and shared requisite details with respect to your concern on foreclosure charges.We would request your understanding on the same.
Regards,
Indiabulls Housing Finance Limited.
61%
Complaints
2692
Pending
273
Resolved
1513
View all 2692 IndiaBulls reviews & complaints
+91 12 4668 2810
+91 12 4668 2812
+91 12 4668 2851
Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
View all IndiaBulls contact information
However the said Indiabulls Housing Finance has not only harassed us for one or the other reason and delayed in giving us the closure statement but have also levied foreclosure charges @ 2.25 % on the outstanding amount of which we have the receipt as issued by them. Upon drawing their attention on the RBI rule they pleaded ignorant and have said all such rules exist only on papers and I am not the only one they are charging but such charges are taken from everyone, I can not be the exception.
You are requested to kindly do the needful.