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[Resolved]  IndiaCakes.com — Rotten cake and rotten service

I ordered a cake to be delivered for Rs. 800 (US$20) to be delivered on Father's Day to my father in Delhi. I placed the order about two weeks in advance giving them ample time to process the order. They did deliver a cake, but it was rotten and stinking and definitely not the cake we ordered. My sister (who lives with my father) accepted the delivery but when the courier left it was only then they realized how bad it was. She immediately called their Delhi office and asked them to fix the problem. They then proceeded to blame her for accepting the cake and not inspecting it beforehand. Who in their right mind inspects a gift, and a cake at that? We tried to contact the company by email and included our order number and asked them to send a fresh cake (the one we ordered), but we got no response. The company is based in Maharashtra but it has offices in most cities in India as well as in the United States. For a company that does business with people around the world, this is the complete opposite of world class service. This business should be immediately closed before it cheats anyone else. No one by any means should ever order cakes or flowers from them! Buyer beware!
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  6 CommentsShareTweet

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cakes are perishable item you should inspect it before accepting . it is as if you so not inspect the things before buying
Dear Customer

Please send us your order no, we will verify the issue

Manit
This person/ org is not even from Bangalore and cannot even propely converse in Kannada & they claim to be from Bangalore...I checked the "local address" on the w/s and found them to be fake.

They had undertaken a delivery for 1/2 a KG eggless cake, along with a bunch of flowers(12 Rosew) for an order palced online which is for the 19th of this month and ditched me at the last moment...I am not someone who devotes to write a complaint...but this attitude is what has pissed me off.

No local florist in bangalore promises Mid-Night Dlivery without extra cost where as, as found out by me operators from other states promise gullible customers like me online.

This persone also owns the following & request you to avoid doing business on Search Results - where they have paid results come their way,

http://www, muffinscakeshop.com
http://www, indiacakes.com
http://www, bangalorecakes.in

& multiple other mirror sites without proper contact details.

Please Beware of their Cake Delivery Services & Bangalore Flower services.

Warm Regards,
Nag
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Nag, i agree with you, i ordered from mumbai cake shop, called them and i asked the sales guy, he said we're operating from kolhapur. Nonetheless all o[censored]s have had bad experiences from Mr manit and unprofessional sales consultants.They are willing to trade reputation for money. They are on sponsored listing, Google should be informed about this.

Quote:

"Lose money and I will forgive you, but lose even a shred of reputation and I will be ruthless"

[Warren].
i agree... i am from New Zealand.. i ordered a choculate truffle cake - eggless from indiacake and had a worst experience. It was my mom's anniversary, as i am so far i used this facility and sent. They showed a awesome round shape cake in website and had sent a local cake from some bakery. It was totally different from website. Not worth 1000 rs. Please take action againt this company. Its fraud.

Guys please dont order through indiacakes.com... they are big cheat.
this Nagaraj Rao hates people who do better business then him.
Nagaraj Rao is from bangalore and having a flower and cake shop and he feel jealous if some other people are providing better then Nagaraj Rao.

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    IndiaCakes.com
    Customer Care Service
    Customer satisfaction rating
    7%
    Complaints
    360
    Pending
    0
    Resolved
    24
    IndiaCakes.com Phone
    +91 20 4135 2222
    IndiaCakes.com Address
    101 Krishna Sagar Residency , Patolewadi, Old P B Road, Kolhapur, Maharashtra, India - 416005
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