[Resolved]  Indian Bank — Not proper response and refuse to print particulars on pass book

Address:Chennai, Tamil Nadu

Sir,
I v.Somasundaram working as lecturer at mca dept in sathyabama university,old mahabalipuram road, sholinganallur, chennai.And we have a branch of indian bank in our university and i have salary account in that branch. Last one year i have not taken the print out details of transaction particulars in my pass book, regarding i went yesterday(25/08/2010, wednesday) to take prinout particulars at that time free of rush (Around 3.00pm) but the staff who was resoponse to take print outs refused to print the entire transaction and he replied we can printout only for last few months and i agreed.
But he was taking long time to print and i requested him that sir shall i come tommorrow for taking printouts? Beacasue i will miss my bus if it becomes more late . That sir replied very very harshly and with anger he had thrown of my pass book on the bench with improper response. I asked sir pl try to understand what i am coming to say , but he was no more ready to hear request and agian he shouted, and i left that place with out more interacation to catch my university bus.
I request you pl consider my resquest sir

By
V.Somasundaram
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Customers are requested to update their passbook then and there for quick customer service. If the Passbooks are not updated for more than 3 months, then the number of entries will accumulate and taking printout from the common Central Server will take minimum 2 min per page and 1 min to print. Sometimes if the entries (30 per page) exceeds 6 pages, the system will start to hang due to local temporary settings.

In these cases, you can the printout of last month's transaction and can apply for a statement for previous months and get the same next day.

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