Indian Express, Bangalore. — Smooth talking to public of a postmaster of Srinagar

Dear Sir,
I am Sudhakar working in The New Indian Express. Residing at Srinagar (Bangalore-50). I have been transferred from Shimoga and transferred all EMIs and RDs in Dasarahalli, Srinagar Post office. Past one year I did not face any problem with the post office. But recently one lady may be transferred from the post office and appointed an old man in the same post office but attitude and customer service is not good his way of talking is very bad. He did not able to customers if more than two or three. He would not give correct information regarding postal matters. He is experience person that more than 50 years age. He did not know how to talk the public. I request you ask him to tackle to public smoothly.
Yours fathfully,
M. Sudhakar
[protected]
Srinagar
Bangalore