Indian Oil Corporation [IOC] Complaints & Reviews

I totally agree with your complaint. v r also facing the same problem of and on.
we had booked our gas on 24th December, 2008 under complaint no. 181
and today i.e. on 5th January, 2009 (after so many reminders) have Shivanika
delivered GAs cylinder at our residence. Their telephone nos.22146911/22153053/22153099,
are never attended. all the more if v try these numbers, we will get only engage tones.
Can we change our consumer number to any other agency in and around Dilshad Garden/Vivek
Vihar and if at all we can change, then what is the procedure.

even i am fed up of redialing their numbers.no one picks up.

The service of this Sivanika Gas Agency is very-very poor. My consumer no is 35582. I have booked cylinder on 5.03.2009 vide reciept no. 7 through 1260 phone service. I have contacted Shivanika Agency personelly on[protected]. On that day they have assred that the cylinder will be delvered on that day but I am sorry to intimate that the cylinder is not dilivered till date. Kindly take necessary action to deliver the cylinder to me at the earliest.

My address is C-196, Telecom Staff Quarters Vivek Vihar, Delhi -110095

My consumer No. is 22278. My Mob.No. is [protected]. The service of M/s Sivanika Enterprises is the poorest i have seen so far. Nobody can book gas over phone because all the 3 phones are artificially engagedfrom morning till evening. Please take necessary action and restore phone booking acility to consumers.

Totally agree with above complaints .. me to facing the same problem.

Wheneever i booked my gas the shivanika enterprises i face lot of difficulties :
1) Shivanika has 03 landline nos[protected]/22146911/[protected] all the times the all lines remain busy.
2) if the ring is going on no body is there to pick up the phone.
3) All the employees always give us the unnatural schedule time of delivery.
4) Some of the male employees are very rough.

i think that shivannika is the worst Distributor of Indian oil. Where as other distributors are regularly deliverying the gas routinewise.

I hope that the indianoil distributor will take some action against shivannika enterprises.

Regards
Debangshu

Dear Sir,

Last 3 days Iam trying to Shivanka's 3 Line ie. 22146911 / 22153053 and 22153099 only one No 22146911 ringing nobody is picking this phone, Sir, why you are not picking up yur phone. Customer's what to do for Gas Booking pls advice.

Thanks
Sanal

I completely agree with all the above mentioned comments.I think we should now move to consumer court & raise this issue to higher authorities.

Thnx,
Rachit

Sir,

I have booked LPG riffile on 2.3.10 vide online booking No.28 but I have not received LPG riffile till 7.3.10. Agency's employees not pic phone and not give any response, what I do ?.

Mrs. Rajesh Tyagi,
Connection No.033964.

totally agree with your complaint. v r also facing the same problem of and on.
we had booked our gas on 3th january, 2011
and today i.e. on 17th January, 2011 (after so many reminders) have Shivanika
delivered GAs cylinder at our residence. Their telephone nos.22146911/22153053/22153099,
are never attended. all the more if v try these numbers, we will get only engage tones.
Can we change our consumer number to any other agency in and around Dilshad Garden/Vivek
Vihar and if at all we can change, then what is the procedure.



Mahesh Kumar

my connection NO. IS 12281 SHIVANKIA GAS AGENCY never pick their phone we are facing a lot of problems for getting gas can anybody solve this problem

SHIVANKIA GAS AGENCY NEVER PICK THEIR PHONE I AM FACING A LOT OF PROBLEM IN GETTING GAS. CAN ANYBODY HELP ME TO GET MY GAS CYLINDER BOOKED 15 DAYS EARLIER
MY CONNECTION NO. IS 12281

This Agency ( The only one in Greater Noida from Indane ) is the most useless agency. Please try numbers 2322228 and 2322229 and they are busy all the time.

Gas connection no. K915
Kasna Indane Gas Service is delaying delivery of LPG cylinders by claiming there is a shortage of cylinders. However there seems to be no shortage of cylinders supplied by other Indane distributors in Noida. On booking a cylinder on 2nd Aug 2008, they made the delivery on 15 Aug 2008. As per the booking rules, we can't book another cylinder for the next 21 days...which means that we will have to go without a cylinder for several days without a cylinder...Besides as has already been pointed out, both the telephone numbers are constantly busy and one cannot ever get through.
Can somebody please take up this matter urgently.

KASNA INDANE GAS SERVICE, Alpha II, Greater Noida

This indane Distributor service level is very poor. I had made a booking since last 15days but the delivery of Cylinder doesn't happen till date i.e. 22 Aug. Also there phone numbers are always busy. Incase the distributor picks the phone, the reply is that we are not having stock, and it will take 4-5 days.
This is not the first time, the services of this distributor is always poor. The cylinder using at home will be out of gas anytime, and I have to look for some other alternate solution for cooking purpose till the time this distributor delivers the booked cylinder.
I have seen lots of complaints against this distributor (Above by many customers). Appreciate if a strict action is taken against this distributor so that, no one faces this problem at Greater Noida.

This Agency ( The only one in Greater Noida from Indane ) is the most useless agency. Please try numbers 2322228 and 2322229 they are busy all the time.

Indane Gas — delay in supply,poor response, not giving complaint book

i am consumer of indane gas & my consumer no is 11119 & my distributor is aamrapali gas service ambedkar nagar hajipur & dist code is 69010610.I am trying to book my gas cylinder since 38days.for the first 15days i tried to book through telephone but every time line was engased then i booked my refill after 10 days on 07-08-08 personally. even after 23days gas has not been suplied.on enquiry the staff said he has no idea when they will be able to supply and after that when i asked for the complaint register he denied from giving the register and when i said that i will complain through online he said that you complaint any where. this delay in supply is regular phenomenon.

One of the worst service provider in Greater Noida!!!

LPG service of Indian in greater noida is very very poor, We are not able to the LPG on given numbers, and if it booked, service centre is taking huge time to deliver 10 to 15 days. peoples are very frustrated.

Harish Sharma

My connection no. is K13994
I have been facing this problem since 30 days. I have done booking one month before but they are so useless to even talk to them.Firstly, they did not pick up the phone just in case if they do, their response towards the complaint is terrible.Their service is too...poor.Sometimes, it irrates you a lot when after follow ups they don''t come for delivery of gas cylinder.

Dated : 13/3/2009


I, Richpal residence of Vill- Jalpura Greater NOIDA, Customer no is K20488.

Complaining regarding non delivery of cylinder in time and refuse to provide gas cylinder against M/s Kasna Indane Gas Service, Shop No.16 H, Alpha-II, Greater NOIDA, Ph 23222228 & 23222229 .

For booking a cylinder on 07/3/2009 I contact M/s Kasna Indane Gas Service and they refused to give me Request Number in this regard and also misbehaving with my son. This is not the first time, the services and behavior of this distributor is always poor.

LPG service of Indian in greater NOIDA is very very poor, we are not able to the LPG on given numbers, and if it booked, service centre is taking huge time to deliver. If this is the way of handling the situation by your agents I am sorry to say that your department has lost the credentials.

I therefore would like to impress upon and request that the concerned agent may kindly be instructed for taking immediate necessary steps to take facilitate the consumers.

In for going the above I am compelled to approach you for your personnel intervention in the above said matter. If no action is suitably taken in this regard swiftly and the person responsible for these lapses is not booked under ibid law, I will definitely approach to the Higher Authorities for taking immediate stern actions.

Awaiting for your early response.

Yours customarily,

Sd/-
(Richpal)

They have given me DBC connection for Rs 6, 500 and this includes one gas stove for Rs 4500 given forcefully, I will go to condumer court now and also write to Indane headoffice they are looting people, if you don't take stove they will not give connection.
their numbers are always busy and if they ring after 1 hour they will not pick and next moment i[censored] dial same number will be busy.

this is too much and we have raise our voice, their cylinders are most of the time open.
I am with news channel and will reord their misconduct and will telecast soon

u are right

K17141

Idea — REGARDING BAD SIGNALS IN GREATER NOIDA

SIR,
I AM LIVING IN GREATER NOIDA AND SIGNAL ARE VERY BAD IN THIS AREA PLEASE DO SOMETHING ABOUT THIS

Gas booked in first week of Aug-09 but till 26 Aug gas not supplied.gas service is very poor.
consumer no, 11681

Regards
sisodiya

Dated : 30/08/2009

I, Harinth singh sisodiya residence of G-631 gamma-2 Greater NOIDA, Customer no-11681.

Complaining regarding non delivery of cylinder in time and Misbehaving delivery man with house wife aginst M/s Kasna Indane Gas Service, Shop No.16 H, Alpha-II, Greater NOIDA, Ph 23222228 & 23222229 .

My booking a cylinder on 09/8/2009 I contact M/s Kasna Indane Gas Service officebut no proper response then i personaly gone to office on 16/08/2009 and and ask the reasion for delay he told i have supplied gas but no body was in your house to give the cylinder so i update him my wife countinous in house pls sent refiled cylinder as soon as possible then i request for booking no.but he told no need today definetly cylinder will reached at your door but till now they have not supplied cylinder daily i communicate to gas aggency through my mobile but they refuge your booking laps now need to book once again after 15 day gas may be supplied you are in waiting.

LPG service of KASANA Indian in greater NOIDA is very very poor, we are not able to the LPG on given numbers, and if it booked, service centre is taking huge time to deliver. If this is the way of handling the situation by your agents I am sorry to say that your department has lost the credentials.

I therefore would like to impress upon and request that the concerned agent may kindly be instructed for taking immediate necessary steps to take facilitate the consumers. or agency can be transfer to others
for better service /two gas agency need in competition for better service.i think Kasana gas agency not able to handle customer day by day customer are increasing and rate of service definatly dicreaces

In for going the above I am compelled to approach you for your personnel intervention in the above said matter. If no action is suitably taken in this regard swiftly and the person responsible for these lapses is not booked under ibid law, I will definitely approach to the Higher Authorities for taking immediate stern actions.

Awaiting for your early response.

Yours customarily,

Regards
harinath singh sisodiya

M/s Kasna Indane Gas,Greater Noida — Cylinder Not Supplied

Cylinder Not Supplied,

Consumer No:- K-35

I had booked a cylinder on 16.09.09 with M/s Kasna Indane Gas, Greater Noida.Till date the same is not supplied to me neither they picked the Phone(s).
I request you to please look into the matter, So that we can get it.

does ever the bsnl no work, for last six months these nos are down despite repeated req nothing being done and the distributer cannot fulfill the demand since the supply is regularly short from the company due to rgular list of holidays when either the banks are not working or the stete holidays are there .Poor distributor dispite her best efforts she is blamed

i m also trying on all phone/mob nos of kasana gas, no one is picking up,
pl book my no. 4970 adress 17B/D4 udyog vihar, inside swarnim viahar sec82noida
mob [protected]

renu

i m also trying their no. but no use
my customer no. is 11359
NRI CITY, T-5 101 GH-1 NEAR PARI CHOWK GREATER NOIDA.
[protected]
Sangeeta kabra

i m also trying on all phone/mob nos of kasana gas, no one is picking up,
pl book my no. 6198 adress 40-C, /D4 udyog vihar, inside swarnim viahar sec82noida
mob [protected]

These are alternates numbers:
2324228, 2324229
Manager: [protected]
If you are not satisfied, talk to Indane Sales Officer (Noida): [protected]

I TRY TO BOOK OUR GAS LAST 10 DAYS BUT NOT ANY RESPONCE GETTING FROM KASNA GAS AGENCY

i am orginally a customer of Ela Gas Agency (Consumer No 12153). Since Ela Gas Agency is terminated and my gas connection is shifted to Kasna. This guys are really troublesome. All the phone numbers are busy all the time. The manager [protected] also does not pick the phone. I also tried to call Mr Mukhija, Area Officer of IOCL, on his cell number [protected], but he is also not picking the phone.

I do not know who can help us. I have a kid of one year in my home and struggling for gas for the last one month.

MAY GOVERNMENT LOOK INTO THE PROBLEM??

This Agency ( The only one in Greater Noida from Indane ) is the most useless agency. Please try numbers 2322228 and 2322229 and they are busy all the time.i tried manager no. but happens same.

I m Mr Tikam Singh
On 14th Nov.'09 at 3:00 Pm gas filled cylender delivered at my home but cylender lickaging and i made complaint at kasna office but nobody is providing response to us from the kasna Indane gas agency in Gr Noida.

I have not got my gas since25 SEPTEMBER 2009. WHO DO I APPROACH ??????

K215

i m also trying their no. but no use
my customer no. is 11211
K-110/VIVEK VIHAR, SECTOR-82
[protected]
Saransh Sharma

Hi,

Worst connection and service provider in greater noida and near by..

Transfer ur all connection from there...they are aways busy in supplying black connection to earn money..

They don't know there responsibility towards their loyal customers...

They only know how to earn money they don't know the method to satisfied their customers...

SOOOOO Weired they are into>>>>>>>>>>>>.

i am originally a customer of Ela Gas Agency (Consumer No 10840). Since Ela Gas Agency is terminated and my gas connection is shifted to Kasna. This guys are really troublesome. All the phone numbers are busy all the time. The manager [protected] also does not pick the phone.

I do not know who can help us. I have a kid of one year in my home and struggling for gas for the last one month.

i am originally a customer of Ela Gas Agency (Consumer No 10840). Since Ela Gas Agency is terminated and my gas connection is shifted to Kasna. This guys are really troublesome. All the phone numbers are busy all the time. The manager [protected] also does not pick the phone.

I do not know who can help us. I have a kid of one year in my home and struggling for gas for the last one month.

I booked a cylinder on 2nd Jan 10 at Kasna indane Gas services at greater noida which yet to be deviled.. My 2nd Cylinder also has finished .. I dont know what to do..

I have been rigorously following up with the agency but instead of cylinder am getting new dates for last fifteen days.

Also the agency people don't have manners how to speak with the customer, I have been in getting touch with following people but getting all kind of excuses.

Vandana
Deepak
Chetan.


If Indian Gas has this process to act on on the complaint/feedback received from customer, would request you to kindly help on this otherwise don't have option than contacting consumer court, This is not happening first time it has happened many times in past too.


My consumer no is 05706

Looking forward your cooperation and help in this regard.


My humble request to Indian Gas to have the gas agency oppend for sector 82 residents. Its really inconveniences to residents of the sector 82, Noida., We can not depents on kasna indane services who can not deliver the gas even after a month.

This Agency is the most useless agency. Please try numbers 2322228 and 2322229 and they are busy all the time.

The gas reaches in the home have no fresh seal. I heard that before supplying gas cylinder in home the seal is opened with hot water. After taking off the gas the cylinder is refilled with water to recover the weight. Then the seal is reapplied.

kasna Gas Agency is very bad agency in india.

i'm facing same problem with this gas company.

someone please help us. I don't thing so we have got Freedom.

Kasna Gas is very very very very useless. It should be closed immidiately and shift our connections to good agency. I am eating raw food due to not filling gas in my cylinder.

Dear Sir, (Consumer No. K 149)
I am a LPG Indane Gas customer with your Gas agency in Alpha, Greater Noida.. I have booked for a refill on 22.07.10 over phone No.[protected]. No service request number is being provided. The concrned officer who attended my phone call replied that they will deliver at my residence with in a week.Today is 14th August 2010 and they have failed to deliver the cylinder till date.This is not the first time this is happening every time. I have been continuously dialing the above tele number but no one is picking the line if ringing or the line will be put on temporarily disconnected mode. In between i.e on 10.08.10 I started diling the above number continuously from 10.00 am. The phone was ringing and after one hour line was picked up. When I enquired about delivery (Since I am a working lady and available only on Sundays at home) the concerned officer replied to remind them on Saturday then they will see. Today is Saturday 14.08.10...since morning I have been dialing the above number and they have put the line on temporarily disconnected.

Kindly depute your representative to assess the situation and take the appropriate action.

i am consumer of indane gas & my distributor is ajay gas service mallik guest house ramadevi kanpur.I am trying to book my gas cylinder .for the first 3days i tried to book through telephone but every time line was engased then i booked my refill after 4 days on[protected]. even after 5days gas has not been suplied.on enquiry the staff said they will be able to supply after 10 days i asked for the complaint register he denied from giving the register .i am little bit confuse about time period to supplied the gas after booking .is their any guide line about this.

Dear feild officer Greater Noida indane gas Please see the supply and inconsistant supply by the gas agency responsible for supply in greater noida. namely Kasna gas Agency It has been time and again reminded to you about the non supply of refill in time. Normally it takes 15 days to get one refill where as the stipulated time is maximum 4days. Why should I not file a criminal complaint against you and take this matter to the highest levels in your organisation. i shall not hesitate to sent my voice across the board level if suitable action is not taken for the consistant supply of refill. It seems that you are in hand and gloves with the agency for this criminal breach.Please be informed that if the supply situation does not improve with in next 7 days you will have the best time of your life facing the music from your top most bosses. And this time it will reach the top most in the organisation. Wish you good luck and take care
Rgrds
one of consumer of Kasna Gas Agency

pls do something with this kasna indane gas agency.workers here are very rude and mannersless.they dont hear problems of customers.

Can we book gas online ? What's the url link pls mention here if anybody know ?
Many Thanks
Jatan Singh

I had booked a gas with Kasna Indane gAS Service on 4th April 2011. The gas was not delivered within 15 days( mentioned by them). Again contacted and they said that it would be delivered within 2 3 days. But it never happened. Contacted them again today and they said that the gas was cancelled as we were not home. A total lie because whenever the consumer is not met at home they paste a sticker mentioning the same. Also confirmed with the delivery man( he came to give someone else's gas) that they have not come from the last one month..

Does this mean that the agency or its employees are doing blackmarketing ??? Is there any way to track these people. I think as they are the only gas providers thats why they are behaving so careless..

Kasna Gas Service Greater Noida Alpha -2

My connection no. is K23473

F-218, Gulmohar Estate P-1 Greater Noida

I have been facing this problem since26 days. I have done booking 26 days before but they are so useless to even talk to them.Firstly, they did not pick up the phone just in case if they do.Their service is too...poor.

Anil K Sharma
[protected]

Every one try contacting the oil ministry for prompt service.

they never pick up the phone. Our cylinder is leaking. FROM 2 DAYS FOOD IS NOT MADE IN OUR HOUSE. EMERGENCY PHONE IS NEVER PICKED UP. IF ONE DIES THEN ALSO THEY WILL NOT CARE. WHAT THE HELL THEY THINK OF THEMSELVES. IF SOMETHING HAPPENS WHO WILL BE RESPONSIBLE.

THE WORST GOVERNMENT ORGANIZATION WITH THE WORST PEOPLE HANDLING IT.



I CURSE THEM.
ANITA SINGH.

My Consumer Number is 13267. I have taken PTD Services for taking delivery only on sundays as we are working But neither they deliver on sunday but taking PTD charges every time . Even I want to unsubscribe PTD Services they said I will not be able to do it online but I have subscribe for it online. Please unsubscribe the above said services from my consumer no. i.e. K13267

I had booked for refill online on 23.01.2013 and booking no was 7837862.I visited your shop on 1.2.2013 and I was told that you have received the booking advice that and we would get the cylinder within a day or 2.But soon on 2.2.2013 we received an sms from 544111 that our booking no 7837862 has been cancelled.We were not told the reason of cancellation.We request you to please let us know the reason and step to be taken by us for such action.

I consumer no (33279) had booked for refill online on 23.01.2013 and booking no was 7837862.I visited your shop on 1.2.2013 and I was told that you have received the booking advice and that we would get the cylinder within a day or 2.But soon on 2.2.2013 we received an sms from 544111 that our booking no 7837862 has been cancelled.We were not told the reason of cancellation.We request you to please let us know the reason and step to be taken by us for such action. We have exhausted both cylinders due to inordinate delay in booking and getting the refilled cylinders.Please intimate us the website where rules for refilling of lpg cylinders can be known. Please treat this as renovation of my earlier booking and ensure delivery of a cylinder within a day.Our family members are always available at our flat since my guardians are always there due to retirement.

आपका गैस सिलेंडर देने वाला लड़का बहुत बतमीजी से पेस आता है, अमरजीत सिंह [protected]

Cylinder Not Supplied - M/s Kasna Indane Gas, Greater NoidaCylinder Not Supplied,

Consumer No:- 010416

I had booked a cylinder on 2/12/2013 with on line order no-3026 &reference no-R[protected] M/s Kasna Indane Gas, Greater Noida.Till date the same is not supplied to me neither they picked the Phone(s).
I request you to please look into the matter, So that we can get it.
mob[protected], J-340 Betta 2 greater noida UP

my consumer number is 018044 I have booked my gas on 17/02/2014 but i cant get it till now. It is not only my problem but it is of all peoples of Gr.Noida. So I request plz do somthing look on this matter. And take a strong on this matter.

Hello Mr Girish,
This is regarding discussions we had tomorrow over phone and thanks for your assistance. This is also to apprise you that today the LPG Refill was delivered at my residence but what exactly a new procedure came into existence to deliver it with a new cash memo and without getting it booked, still not acquainted to me. So again i was in perplexed situation as the old cash memo (No.-[protected] provided after one month of booking) is still at my home. Anyways, we have had acute problems with out refill for more than 46 days.
As I told you that the refill was booked on July 21, 2014 (Refer Attachments) and not delivered yet against the Order No./Reference No. R[protected] and the status is still showing "In Process". Today a new cash memo (No- [protected]) dated 02/09/2014 was provided to me after filing 9 complaints (Including one of them to Consumer Helpline) against "Kasna Indane Gas service, Greater Noida" and the refill was delivered on 4th day, Its really strange. So, how strategically the process was expedited like building Rome in a day. It implies that the previous booking could have been made on time but employees of Indane were trivialising their responsibilities and they kept on building castles in the air in all aspects.
Below are the details of complaints I filed against "Kasna Indane Gas service, Greater Noida" during the span of 46 days.
First of all I went to the office of "Kasna Indane Gas service, Greater Noida" after 15 days of booking and requested one of the employees sitting beneath the window for delivering refill on time as the refill being used at that time was almost empty.
6 complaints {Complaint numbers: 1519180, 1534744, 1534745, 1542204, 1546680, 1546681} were lodged over phone i.e. on Indane helpline number [protected] but no action was taken.
1 complaint was sent by selecting an option Complaints of the website indane.co.in following Consumer login but no action was taken..
1 complaint was specifically sent by selecting another option Contact Distributor ("Kasna Indane Gas service") of the same site following Consumer login but no action was taken.
1 complaint was sent by selecting an option "How Do I" following Customer Console to Noida Area Office but I found no reply.
Then almost post one month someone came to my home, provided a cash memo (No- [protected]) but with out delivering cylinder. So. one month already gone we got just a cash memo. it means one of my family members should have gone(carrying cylinder) to the concerned office first and then godown to get refill in the succession of spending a long time over there. So, this facility is being expected from the produts of Maharatnas.
Here the main question arises if no one does his/her duty by responding customers, so why this is being asked to customers to provide full detailed information. This was absolutely a rubbish and absurd process I went through ever. The system is directly making all o[censored]s a big fool with all illegitimate processes. Basically obscenity is being found by this sluggish and lethargic system. NASA's New Horizons Pluto Mission can cover a distance of 384, 400 km(i.e. between Earth and Moon) just in 8 hrs and 35 minutes with a successful completion of mission but Kasna Indane Gas Service, (Only 2 km far from my home) has not been able to deliver a single cylinder in 46 days and most importantly mission failed. How imperious attitude it has! Now, explaining rest of inexplicable story and please don't leave with out crossing this labyrinth.
Then I contacted IOCL, Noida and talked to Sadhna Vasudev ji on phone no[protected]. Perhaps she has responsibility related to Customer Relation Cell and she listened to me very attentively. It seemed that her conviction was an assurance because we had a few conversations on September 02, 2014 and the new cash memo (rather than booked one) was generated on July 03, 2014 (But acquainted to me on September 05, 2014 when i got it). I really appreciate her for paying attention towards individual one.
After September 02, 2014 I again called her on September 04, 2014 and she informed me that a message had already been conveyed to the Agency and The refill would be delivered at your home soon. She again ensured me.
But a long tenure was already spent and i didn't want to take risk and we knew how we managed without any cylinder at our home. How shameful! Then I called Consumer helpline (No-[protected]) to lodge a severe complaint(Docket No- 534074) against Indane Gas Services. The person with whom i was talking suggested me to send a mail to [protected]@indianoil.in or contact IOCL, Noida office once so that the path could become unclogged to go through Consumer Court as well.
I had already talked to IOCL, Noida office twice and a positive assurance was also given to me but then I decided to have conversations with concerned person at IOCL, New Delhi office. Mr Dua, you came online and i shared the whole matter in brief with you over phone no[protected]. I am really grateful to you to give me your precious time. You regretted the inconvenience. I really appreciate you but how the system would get changed. This is just like a fatal disease spread through the whole country. I want to send this e-mail through out the country by hook or by crook, yeah in ministries, social networking sites and whatsapp as well. So should i proceed, please suggest me sir.
Thanks
Lokesh

Dear Sir,

I filled the application form on 30th January 2014 for new gas connection. I got a reference number. and i have visited Kasna Indane gas agency on 8th Nov. 2014, they spoke to me you are too late So, please apply again online but as of now online registration not done. so please suggest me what can i do??? Please respond me, i am waiting...


Regards
Prashant Kumar
[protected]

Dear Mam
This is for your kind information I booking the gas cylinder last fifteen days. but on till date gas cylinder not delivered my address. today my discussed to madam for kasna gas agency. madam reply not showing the data in your record. but my connection (Consumer No) 14206 last eight years old
I request you to please look into the matter, So that we can get it. my Mobil [protected]

Indane — NOT GOT ADVANCE SUBSIDY

CONSUMER NO. 21998 HEM GAS AGENCY DELHI NOT GOT THE ADVANCE SUBSIDY EVEN AFTER PAYING FULL AMOUNT PLUS BANK DETAIL.

Indane — cylinder not received after 2 Months.

I have booked my cylinder on 3rd march 2015. Not received the cylinder sofar. Agency is not picking the phone also.

Indane — Non receive of domestic LPG Cylinder.

Sir, I am Indane customer, my consumer number is 10719. I booked my cylinder on 02 / 04/2015 & my booking no 286565. Till date I have no receive my cylinder. Please notice the above subject

DELAYING TO RECEIVE REFILLED GAS CULINDER FROM INDANE

I booked for refilled gas cylinder on 15.03.2015 but till date i have not recevved the gas cylinder. my consumer no: CX16031437 and booking regn. no: 890799.

non booking of syllinder online

for past three months facing difficulty in gas refill booking

Gas subsidy not come my account

Dear Sir/Madam I taken indane gas on date 07th Mar-2015 last 12 days Gas subsidy not come my account. My LPG ID is[protected]. Cash Memo number is -[protected]

submit aadhar card

sir, iwants to submit aadhar card.

NON_RECEIPT OF SUBSIDY

Name of Oil Company: IOCL Gas Agency Code: 140937 LPG Consumer No. 18434 LPG ID 3 [protected] Cash Memo No. [protected] dt.23/12/2014

clyender not received

Dear Sir booking no 200439 date 31/12/2014 consumer no 7020 compland no 1730688 date 3/1/2015 name - ramkumar sharma vpo jhinjhar dist- bhiwani haryana pls help me

DBC not issued by Distributor

Hi All. i have applied for DBC in OCT-14 but did not get till now. I am customer of ARVIND GAS SRVICE Sonipat (Haryana) MY customer No- CX10087293. Pls help..

Delay in refill cylinder delivery

Hi, I am ashok malick, booked cylinder for refill on 8th dec'2014 with ref no 236245, but still now no cylinder has been delivered. Consumer no 02382

distributor is making a misuse of IVRS system

since the day IVRS system activated in my city delay in receiving the cylinders started. while contacting the distributor several times he said that we haven't received the booking is this joke or what. attached is the proof of purchase.

http://indane.co.in site never working

The site indane.co.in is never working..

information about transfer of connection charges

Sir, i have a indane gas connection 2539 in my father's name now he is no more . Now i want to transfer my connection to my mother's name, the distributor iis demanding rs. 500 for transfer of connection. Pls. Give me legal advice

My Consumer No. is 26134492

The phone number of Vasant Kunj Gas Services 26134492, 26898953 never work or always on Hold. It is very difficult to book the gas I try many time to book the gas but always show phone number busy. I book the gas on phone no. 1260 on two week before but no deliver the gas as yet.

I have also a problem with this gas agency nobody work truely in this agency this is very bad gas service agency nobody pick up the phone I alwayas try to make booking on this no but not succeed
I am very disapoinment with this agency.

The phone number of Kashna indan Gas ServicesGreater noida [protected] never work or always on Hold. It is very difficult to book the gas I try many time to book the gas but always show phone number busy.

My consumer No. 10452

I have always book my gas through 1260 and give the phone No. 26803399 or 26803377. I think this phone belongs from Vasant Kunj Gas Services. For last two days i am trying to to book gas through 1260 and giving the same phone No. But I got the response that both number do not exist. Threfore I traced the Vasant Kunj Gas Service other Phone NO. 26134492 and talked with the person in VKG. They informed my that your consumer no has been transfered to Sona Enterpriese, I again trying 1260 and gave the Sona Enterprises phone no. When I have to punch my consumer No. 10452, a auto answering machine asked me that what word before your consumer No. i.e. SG, SM and so on. and finally told me that your consumer number is not correct. Please see your cash memo and punch correct consumer no.

For your information, my last cash memo received from Vasant Kunj Gas Service and they only put consumer No. 10452. I do'nt know where I take the mistake.

Please advise me. My Moble No. [protected], if any suggestions, please call me my mobile.

Thansk

The phone number of Vasant Kunj Gas Services 26134492, 26898953 never work or always on Hold. It is very difficult to book the gas I try many time to book the gas but always show phone number busy. I book the gas on phone no. 14497 on two week before but no deliver the gas as yet.

265 days ago by CHANDRAVEER SINGH NEGI [send email]
I have also a problem with this gas agency nobody work truely in this agency this is very bad gas service agency nobody pick up the phone I alwayas try to make booking on this no but not succeed
I am very disapoinment with this agency.

265 days ago by Nitin Kumar [send email]
The phone number of Kashna indan Gas ServicesGreater noida [protected] never work or always on Hold. It is very difficult to book the gas I try many time to book the gas but always show phone number busy.

20 days ago
My consumer No. 14497

I have always book my gas through 14497 and give the phone No. 26803399 or 26803377. I think this phone belongs from Vasant Kunj Gas Services. For last two days i am trying to to book gas through 1260 and giving the same phone No. But I got the response that both number do not exist. Threfore I traced the Vasant Kunj Gas Service other Phone NO. 26134492 and talked with the person in VKG. They informed my that your consumer no has been transfered to Sona Enterpriese, I again trying 14497 and gave the Sona Enterprises phone no. When I have to punch my consumer No. 14497, a auto answering machine asked me that what word before your consumer No. i.e. SG, SM and so on. and finally told me that your consumer number is not correct. Please see your cash memo and punch correct consumer no.

For your information, my last cash memo received from Vasant Kunj Gas Service and they only put consumer No. 14497. I do'nt know where I take the mistake.

Please advise me. My Moble No. [protected], if any suggestions, please call me my mobile.

Thansk

JAGAN ENTERPRISES New Delhi - Gas Agency
The services of Durga Vihar, New Delhi is very poor. They never pick the customer call on phone no is [protected], [protected], [protected] for booking gas and they put the phone receiver always Off or bisse. When the gas is booked it will take long time to deliver.
. Therefore, you are reqeust to kindly look into the matter and take approrpaite action.
regadig
Vikas sareen
[protected]
cust no-02752

Today i have received one gas cylinder against cash memo no. 2785 dated-7/10/2010. from M/S Abhimanyu Indane shop no.3 opp.bavarchi Restaurant Ahemedpur Mandideep bhopal M.P.

CYLINDER IS LEAKING.
PLEASE REPLACE AS SOON AS POSSIBLE.
SERVICE NOT ON TIME ..

Indane Gas Agency — Agencies behavior

AGNIHOTRI GAS AGENCY: MRS AGNIHOTRI HAS NO MANNER TO HANDLE CUSTOMERS. UNNECESSARLY SHE WAS IRRETATING THE CLIENTS. SHE DON'T WANT TO BOOK THE GAS , WITHOUT ANY PROOF, AS ALL NECESSARY DOC REG ADDRESS PROOF HAS BEEN ALREADY SUBMITED. THIS IS NOT JUSTIFIED.KINDLY LOOK INTO THE MATTER.

Re. : Complain against "Pragjoti" Indane Gas Agency,
Sarumotoria, Dispur., Guwahati.

Dear Sir,
With reference to above, I'm (Ram Prakash Srivastava, Ex. Army personal) very sorry to say that, after a long period of harassment I finally got one Cylinder & regulatore [Transfer case] from Pragjoti, Sarumotoria, Dispur, Guwahati but the gas rubber pipe is yet due fronm last 12days approx. with the said agency. Every time when I asked to one of their staff [Mr. Deepak] he always use to say that "rubber pipe is not available now please come after few days" if so than how will they give new connection to their customer in the absence of rubber gas pipe? and if really they are not able to provide rubber pipe than why they should not return my money of Rs.160.00 which is lying with them? If no action will be taken, than finally I've to knock the door of "consumer disputes redressal commission" against the said complain. Please provide me the phone no. of its Guwahati head office.

Indane Gas — delay and careless service

myself manoharrao shelke residential at daryapur dist amravati maharashtra has a customer of indane gas my consumer no is 2619 and my sv no is 24568 . i have booked cylinder at 8.12.09 upto this date i have not received cylinder .when i have enquirey to agency their staf[censored]se very very bad language . on information i know that they give cylinder to other person by paying extra payment so please resolve my problem as early as possiable thank u

Koi gal nahi chalta hai

I have complain of Vasno gas service, RURA kanpur dehat to responsible officer of IOC but there is no action I think everybody involve in black marketing alongwith IOC officers.Here I have attached all mail whatever I have sent to IOC officer,

[protected][protected][protected][protected][protected][protected][protected]-
From:
complain <complainbox.[protected]@rediffmail.com> | Add to Address Book | This is spam
To: [protected]@indianoil.co.in
Subject: Fwd: Re: Re: complain of Vasno gas service Rura kanpur dehat
Date: Tue, 14 Apr 2009 02:12:33 IST
Cc: [protected]@rediffmail.com

Go to Attachment(s)
Note: To help protect your privacy, images from this message have been blocked.View images | What is this?



Hi sir,

Please consider my complain otherwise we will handeled it diffrent type.
so We are waiting for you response.


Team
Complainbox

Note: Forwarded message attached

-- Original Message --

From: "complain " <complainbox.[protected]@rediffmail.com>
To: "sudhakar giri" <[protected]@rediffmail.com>
Subject: Re: Re: complain of Vasno gas service Rura kanpur dehat
Thank's $ Regards

Members of complainbox
REDIFFMAIL.COM

Hi sir,

After complaing this mail the behavior of owner(Naresh Mangal)was some changed but now a days he is following same so we have alots of trouble which is created by owner. one thing May I know after howmany days customer get next supply (21 days or 40 days) what is the exact duration please let me know because of he delivered next supply of LPG to customer after 40 days.

We are going to complain of his in vigilance department of Indian oil.



Thanks & Regards

Sunnny
Complainbox.81 group

On Tue, 06 Jan 2009 sudhakar giri wrote :
>Kindly give your name, address, contact no. and consumer no. so that the matter may be further investigated.
>
>Regards,
>
>For Indian Oil Corp.Ltd.
>Sudhakar Giri
>Sales Officer
>
>
>On Tue, 06 Jan 2009 complain wrote :
> >
> >Hi Sir,
> >I have a complain regarding vasno gas service Rura kanpur(Dehat)Behavior of owner(Naresh) is too bad.every people who has conection of LPG from him suffer each and every day. Could I know the whole process of LPG cyliender because he give next supply after 50days and there is no rules and regulation provided by indian oil everythigs depends on owner.
> >
> >So please take action against Vasno gas service otherwise I have to go at higer level.
> >
> >Please do reply me which type of action taken by you.
> >
> >
> >Regards,
> >SUNNY
Thank's $ Regards

Members of complainbox
REDIFFMAIL.COM

sar mara co.no.244507 shiv kumar ke name se hai aur hamare book 04/02/2011 me hoe thee magar aaj tak gass nahi meli sayam gas servis m, nagar khatauli

Dear Sir,

I Shashank Awasthi residing at Hyderabad, A.P. facing great problem related to the new gas connection. Whenever I went to Indane gas agency (in Miyapur Area) they told me that currently new connections are banned and probably next month this ban will remove.

I become very frustrated. Would you please tell me whether there is any ban on issuing new gas connection? If yes, then when I expect this ban should be removed? And if the answer is no then please guide me what I can do for the connection?

I hope that you will definitely entertain my request ASAP.

Thanks,

Dear Sir,

I Chetak Kansara residing at Hyderabad, A.P. facing great problem related to the new gas connection. Whenever I went to Indane gas agency (in Miyapur Area) they told me that currently new connections are banned and probably next month this ban will remove.I am listening this from three months.

I become very frustrated. Would you please tell me whether there is any ban on issuing new gas connection? If yes, then when I expect this ban should be removed? And if the answer is no then please guide me what I can do for the connection?

I hope that you will definitely entertain my request ASAP.

Thanks and Regards,
Chetak Kansara
105, Aster Block,
Bhanu Township,
Miyapur,
Hyderabad
M. [protected]


Thanks,

My consumer no.41426 and I am a resident of New Delhi, Dwarka. M/s Jai Jawan Gas Service
(Code 9107206) is the distributor for my connection. I have been trying to contact the said agency
since 10th January, 2008(4 days) over phone deseperately continously (atleast 50 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them ([protected],25087549,[protected] and not acccessible consequently, the gas has not been booked. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking. You may appreciate the precious time and effort already lost by me in this regard.
Binny Sharma, Flat No.102, Plot 40B, Saksham Apartment, Dwarka, New Delhi-110075

Date 10th Day of March'2008,



Shri.Sarthak Behuria, Chairman,

INDIAN OIL CORPORATION LIMITED,

Corporate Office,

3079/3,

J.B.Tito Marg,

Sadiq Nagar,

New Delhi-110049

Tel No.26260000



Through

Shri.Suneel Sethi,G.M(Corporate Communications)
E-Mail:[protected]@iocl.co.in

2. Shri.Kali Krishna M, Chief (Corporate Communications Manager)

E-Mail:[protected]@iocl.co.in

3. Shri.A.M.K.Sinha, E.D (Retail Sales)

E-Mail:[protected]@indianoil.co.in



Sub: Request to release the LPG Domestic Connection booked long back in the year 1999 vide SV-3326 Dt.27.02.1999 in the name of SHRISTI KSHMATA & SV-3327 Dt.27.02.1999 in the name of KSHITIZ through K-2 INTERNATIONAL, SARITA VIHAR, NEW DELHI.



Dear Sirs,



With due respect, I wish to submit the following:



That, I had booked the LPG Domestic Connection in the year 1999 vide SV-3326 Dt.27.02.1999 in the name of SHRISTI KSHMATA & SV-3327 Dt.27.02.1999 in the name of KSHITIZ through K-2 INTERNATIONAL, SARITA VIHAR, NEW DELHI.
That, after several enquiries, no satisfactory answer given by your dealership.
That, In the meanwhile, I shifted to Faridabad but continue to enquire about the release of the aforesaid connection.
That, I am now shifted in my own flat ,INDRADEO VILLA,234 G.F(Rt.Side).Ashoka Enclave Main,Sector-35,Faridabad-121003(Haryana).


I wish to request you to kindly intervene in the matter and direct the authorities to arrange to release the long awaited connection through MOHAN INTERNATIONAL, SECTOR-35, FARIDABAD, M.No.[protected], Tel No.[protected], 2258201.



Yours truly,



(SHANKER KUMAR KARJEE)

INDRADEO VILLA, 234 G.F (Rt.Side).

Ashoka Enclave Main,Sector-35,

Faridabad-121003(Haryana).

E-Mail: [protected]@gmail.com

M.No.[protected]

Date 10th Day of March'2008,



Shri.Sarthak Behuria, Chairman,

INDIAN OIL CORPORATION LIMITED,

Corporate Office,

3079/3,

J.B.Tito Marg,

Sadiq Nagar,

New Delhi-110049

Tel No.26260000



Through

Shri.Suneel Sethi,G.M(Corporate Communications)
E-Mail:[protected]@iocl.co.in

2. Shri.Kali Krishna M, Chief (Corporate Communications Manager)

E-Mail:[protected]@iocl.co.in

3. Shri.A.M.K.Sinha, E.D (Retail Sales)

E-Mail:[protected]@indianoil.co.in



Sub: Request to release the LPG Domestic Connection booked long back in the year 1999 vide SV-3326 Dt.27.02.1999 in the name of SHRISTI KSHMATA & SV-3327 Dt.27.02.1999 in the name of KSHITIZ through K-2 INTERNATIONAL, SARITA VIHAR, NEW DELHI.



Dear Sirs,



With due respect, I wish to submit the following:



That, I had booked the LPG Domestic Connection in the year 1999 vide SV-3326 Dt.27.02.1999 in the name of SHRISTI KSHMATA & SV-3327 Dt.27.02.1999 in the name of KSHITIZ through K-2 INTERNATIONAL, SARITA VIHAR, NEW DELHI.
That, after several enquiries, no satisfactory answer given by your dealership.
That, In the meanwhile, I shifted to Faridabad but continue to enquire about the release of the aforesaid connection.
That, I am now shifted in my own flat ,INDRADEO VILLA,234 G.F(Rt.Side).Ashoka Enclave Main,Sector-35,Faridabad-121003(Haryana).


I wish to request you to kindly intervene in the matter and direct the authorities to arrange to release the long awaited connection through MOHAN INTERNATIONAL, SECTOR-35, FARIDABAD, M.No.[protected], Tel No.[protected], 2258201.



Yours truly,



(SHANKER KUMAR KARJEE)

INDRADEO VILLA, 234 G.F (Rt.Side).

Ashoka Enclave Main,Sector-35,

Faridabad-121003(Haryana).

E-Mail: [protected]@gmail.com

M.No.[protected]

Hello sir, I am anbalagan from valasaravakkam. My consumer no is 1111. we got indane gas connection dec 1991. And i was booked in addtional cylinder on 2003. So many times i went to contact my disputor, what sir when i get a addtional cylinder? he said order not come so wait. And two weeks before i ask another time he says now we are issuing additional cylinder who are all register year of 2005. I said but i was already booked year of 2003. He said pls go to IOC from teynampet address and tell the problem to customer care service, so that i went and told to her, she was speaking very horse and finally she told no way to give u additional cylinder. So i was very disappointed, so please sir take a action and give me a addtional cylinder. thanks

Yours
P. Anbalagan

Dear Sir,
We had booked a HSD (Diesal) 12 KL Cap. Tanker, after deposit DD from Rewari Terminal IOCL on 03.06.2008 for dated 04.06.2008.But we have not receive any tanker steel yet from IOCL Rewari (Hr).After several reminders on e.mail, Fax and Telephone, they did not send any tanker of HSD.Now they are not pick the phone.So please look into the matter and take necessary action against them and release our HSD Tanker immedietly.
Thanks,

For mm Aqua Technologies
Purchase deptt.
Mobile - [protected]

Sir
I phanindra v, having connection with Indian Oil Gas Company with 21809/Gl at SriSaila Gas Service, Miyapur.ph.no.[protected] i am residing with the address of C-187, Apuroopa Colony, IDA jeedimetla, Hyderabad-55, in the gas dealer service area, the dealer is not responding over phone and by personal, i am an private employee, if i want to book the cylinder i have to go every time because of their irresponsiblity its not possible to go every time as know the problem, so many times i requested that please put on the phone and give the responce to the cunsomer but they don't listen to us, they replied go and tell to any one who may ask, and they used to scrolled the people who asks against this problem, i came to our head office at Himayat Nagar, i have made oral complaint on the dealer, they give nice reply as that the problem will be solved in later, i came back, but still now i am facing the same problem
So, i came to this decision that to give the written complaint. Hope that we can get the good reply and the probl. will be solved in soon

thank u
with regards
phaneendra v
[protected]@yahoo.co.in

the dealer is not responding over phone and by personal, i am an private employee, if i want to book the cylinder i have to go every time because of their irresponsiblity its not possible to go every time as know the problem

ALOK GAS AGENCY, THANA ROAD, NAJAFGARH, NEW DELHI-110043.

My self Pankaj, My consumer ID no. is 38433-A with the Indian OIl COrporation Dealer M/s Arun Gas Service, but compnay has stopped the supply of the dealer due to his internal matter and transfer the consumers to another dealers but dealers donot book the gas cyclinder sebd another dealer to dealer to say that your connection is not with us and please contct other dealer, So i m in trouble becoz of the attitude and behavoiour of the gas dealers.

Please look into the matter seriously

Pankaj Passi
S/o Sh. Vijay Kumar Passi
Mobile no. [protected]
[protected]

Hello Sir/Madam,

I am the Indian Oil Gas customer in hyderabad. I transfered my gas connection form Delhi to Hyd in Dec 2006. On 25th Dec I applied for the second cylinder also, till this date i didn't get the second cylinder (DBC). When i tired to call Indian oil customer care number, most of the time they didn't pick the phone, and by chance one in month if any one pick the phone they are telling we dont have any information about DBC connection keep calling. it's very difficult to mange with one cylinder. I went twice at the Indian Oil office in Himayat nagar i.e. 25 km far form my home and they are not ready to talk about that issue also. My customer care number is 21478 and my DBC booking number is 328. Could any one help me out form this situation.

Regards,
Vijay

16120

This is regarding the services by M/s.Ennar Gas, A.S.Rao Nagar, Hyderabad. I had booked gas refill. Intially I was told that it takes 10 days for supply. But it has within a week. Thinking that it takes 10 days, we had gone out to office. The supply has come and returned as door locked. In the following working day, I had gone personnally to the Ennar OFfice and emphasized the supply next day. I was told that the supply will be within two days. But even after pursuing for five days, the supply is not materialized. The services of M/s. is very good. But this kind of things happens frequently. I request the IOC authorities to ensure 2nd time supply if the door is locked. In these it is well known that both the family members working and may not be available at the house all the time thinking that the supply comes.
IOC authorities is requested to pass on orders to ensure that the supply is materialized the next day if the door is locked.

thanking U sirs,

Yours faithfully,
Raghuraman.

Hello Sir,
I am a Consumer of Indiane Gas For a Long period of time.We are engaged with M/r Eshwara Gas Agency At gatkeshwar Hyderabad.My Consumer id is 10590.I am working in Ministry of defence.I had very much Problem in getting my regular Gas after booking.As per the agency after booking they deliver gas after 20 days.And also after how many days a person book the gas after its completion of gas.As per the agency they tell to book the gas after 15days. Kindly tell what is rule of getting the gas after after booking i mean to say how many days it reqiures to deliver the gas . The whole colony Resident people is fedup in facing the problem.Kindly tell me procedure to change the Agency so that we should not have the problem in Future.Or else Please tell me whom we have to meet to complaint this problem.Kindly Look into this matter.

I am eagerly looking for your response at the earliest...

आपके रिटेल आउट्लेट पर पेट्रोल में मिट्टी के तेल की मिलावट की जा रही
हे। जसपुर, जिला-(उ0सि0नगर) उत्तरान्चल में आपकी एक आउट्लेट हे यहां पर
मिलावट की जा रही हे मेने स्वंय अपनी बाइक मे पेट्रोल लिया था जिसमे
मिलावट थी जिससे मेरी बाइक खराब हो गयी। क्रपया ध्यान दें इसी प्रकार
होता रहा तो ग्राहक इन्डिन आयल का नाम भूल जायेगे मेरा ध्यान इस ओर आपको
दिलाना हे क्रपया इस ओर ध्यान देवे।

sir i have indian oil gas connection and my no is BGS14583 in jalandhar my connection has been suspended for no reason as we are two families living in ame house and we have two seperate kitchen our adress is 279 j.p Nagar Jalandhar city PB

Date:[protected]

Kind Attn: Mr. V.K Verma - Chief Area Manager

Subject: Complaint against your Gas Service.

Dear Sir,

This is for your kind information that I am Bimla having your Gas Consumer No. 23843. The agency from where I have got this consumer no. is Kwic Gas Agency. The service of this agency is extremely bad and beyond my tolerance limit. I booked personally my Gas Cylinder on 17.01.09 at 9:30 am but this booking did not take place and they are telling that the booking date is on 19.01.09 somehow they delivered the cylinder on 23.01.09 and it was underweight about 1.5 Kg. this underweight delivery of cylinders is a common practice for them. We are helpless and hoping some justice from your end. Awaiting your response immediately in writing.

Thanks & Best regards

Sir,

I am a Indane gas consumer with consumer no: 9361 residing in POWERGRID COLONY. My connection is with Eswara Indane Gas dealer Ghatkesar, Ranga Reddy, Andhra Pradesh. In this regard it is to bring to the kind notice of the IOC official for necessary action. The dealer is very reluctant to deliver refill cylinder at the address, Hence we are forced to collect from his gowdown. Even if we collect from his gowdown he is charging the delivring charges which he should not. When ever we book cylinder he is not sure of giving the refill cylinder. He is making us to roam around his office several times. In this is doubtful that he is misusing the gas distrubution system. Hence I kindly request you to take necessary action againtst and do needful to make him to deliver the refills at our door strictly according booking of refills.


P SRINVAS

Hi,
I am the Indian Oil Gas customer (customer No: 76843) in Banglore with J.N.Enterprises, BTM 1st stage.

I booked for the second (additional) cyclinder on 15/05/2008 and WL.No is 7647.Regularly I am in touch with distributors office for getting an additional cyclinder.Even after more then 9 months to go for booking, still distributor not giving an additional cyclinder.

Kindly look into the matter.


Regs,
Subhas

HI SIR HOW R U

Respected sir,
My consumer no. is 24151 and i am a resident of guwahati.m/s Sandhan GasAgency is the distributor of my connection.I had booked for a refill cylinder on 25th april 2009 and was entitled to receive the same on 11th may 2009 but still today i havn't received my cylinder.Since then, i have approached them several times but no response has been received from the dealer till date.

In this regard, i request you to kindly take necessary action so that the problem is solved.

THANKING YOU,
BIMALENDU BHATTACHARJEE
POLARIS, HOUSE-32, KAHILIPARA COLONY,
DAKHINPARA, GUWAHATI-781018

sir,
i am an employee in defence accounts department .my LPG consumer no. is 21350 and is with m/s sandhan gas agency, guwahati.i had received a refill cylinder on 13th april 2009 and had booked for another on 25th april, 2009.I was entitled to receive the same on 11th may 2009 as per the distribution schedule but have not received the same till date.I approached them physically severl times but they did not pay any attention to my words and i was harrassed like anything.It has also been seen thet the agency people are selling these refills to other people at higher rates of around 500-600 rupees per refill.In this regard, i request you to kindly take necessary steps to eradicate this problem
thanking you.
bikash ranjan bhattacharjee
polaris, house no-32, dakhinpara, kahilipara colony, guwahati781018
phones-[protected], [protected]

Dear Sir,

I beg to inform you that the LPG cylinder(Cooking) despatched by you* dated on 08.06.09 against our order of refill dated on 24.05.09 is found to be A 06 as marked on one of three vertical stay plates (side stems) of this LPG cylinder.

Is this cylinder in a good condition?

Please assist me to recognize about the same.

*
ARANL GAS SERVICES
69, K.G.R. PATH
JORAMANDIR, KANCHRAPARA
24 PGS(N).PIN-743145
CODE NO[protected]
Phone:[protected]
[protected]

I hope I may count upon your active co-operation.

Thanks

Regds,
Tapas

Consumer no. 15215
SV No 261716

Dear Sir/Madam,

I have a question, i have single cylinder, and what is the cost for additional cylinder.
Please reply for this mail.

Thankyou

Raj Tilak
[protected]

We are observing too much delay in getting refills. While booking, agency confirms delivery with in 10days. But even after 15days, delivery is pending in certain cases. BPCL is having facility for on-line refill cylinder booking. But, why IOCL doesn't have such kind of a facility? If such kind of facility is there, distribution agencies will be more vigiliant as there will be proof of booking [which will be monitored by IOCL authorities]. Hope IOCL will introduce the same for serving the customers more effectively.
Thanks and regards, Mrs. Mini John.

IT IS TRUE THAT THE IOC SITES FOR BOOKING IS NOT BOOKED THE GAS AND DEALER NOT RESPONSE THE BOOKING

My consumer no. is 3266738. I booked gas on 24.10.09. My booking no. is 25580. I am still waiting for gas.

Indane Oil /GAS Division — Changed Booking Date By Distributor Of Customer Booking Date

Sir, I Cons.No.SL 23822, Name: RAKESH(1/5143. GALI NO.-5, BALBIR NAGAR, SHAHDARA, DELHI-32) booked gas ON DT:20 OCT. 09 AT 11:34 AM TO SHAHEED SUBHASH GAS SERVICE OPP. POLICE STATION, G.T.ROAD, SHAHDARA, DELHI-110032, Ramdas booking gas Rifill said supply came in 7 days.When supply not came than done phone on dt:28 oct. 09 at 2:46 pm Ramdas replied send cylinder at home on 29 oct. 09 to me.BUT Supply send at home on dt:30 oct. 09 at 12:06 pm,I seen the slip no.11707 MENSTION DATE:27 OCT. 09 ORDER NO.11712 TIME:09:26 AM. Like this agency person Ramdas Booked(after my booking date) 7-8 days late,I already booked a cylinder after 05 SEP. 09.Like this Distributor delays Customer in supply a gas refilling, self changed booking date of customer a week and Customer wait of cylinder at home supply came today but he did not knoe that Distributer changed the booking date and not attent the customer phone also.Take action against SHAHEED SUBHASH GAS SERVICE SHAHDARA DELHI-32 OF CHANGEGED IN BOOKING DATE OF CUSTOMER.Complainder RAKESH Tel. No.22320001&MO. NO. [protected].

Sir,
I booked my gas cyclinder no. 9748 dated 27th of oct. 2009 through mobile at Aggarwal Agency
Sodal road, Jalandhar after fifteen days i have not received my booking gas cyclinder

Kindly do some +ve immediately
Yours faithfully
Shyam Lal

GAS BOOKING
My self shyam lal, My consumer ID no. is 9748 with the Indian OIl COrporation Dealer M/s Aggarwal Gas Agency, Sodal Road, Jalandhar(pb). book the gas cyclinder dated 27th of Oct, 2009 and I have not received my gas cyclinder after 15 days, So i m in trouble because of the attitude and behavoiour of the gas agencys.

Please look into the matter seriously

Shyam Lal
S/o Sh. pyare lal h.no. b-ii/611 Gandhi Nagar, Jalandhar-8(pb).
Mobile no.[protected]

My consumer no.755259 and I am a resident of Dumdum Motijheel Avenue Kolkata, Dwarka. M/s Dum Dum Gas supply Agency (Code[protected] is the distributor for my connection. I have been trying to contact the said agency since 24 th Nov, 2009(6 days) over phone deseperately continously (atleast 100 -200 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected]/4683) and not acccessible consequently, the gas has not been booked. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a long waiting.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking. You may appreciate the precious time and effort already lost by me in this regard.If any online call center no is available please intimate.

Amit Deb.
2A Brajabas Apartment.
16/1 Motijheel Avenue.
Kolkata-74

Dear

Sir/Mam

I am customer with Nautanwa gas service, Nautanwa Maharajganj & my consumer no. is 6534. I am facing problem in every month when I book my gas. i do not get gas cylider from three four month

Kindly look into this irregularity.

This complaint has been launched so many times befor this.

Thanking You

I pugalendhi, i am having connection with Indian Oil Gas Company at Sri venkateswara gas service and Dealer id is 1156, Thiruvallur .ph.no.[protected] and My customer id is 29204, i am residing with the address of no.5, sendurapoo street, Poonga nagar, Thiruvallur, in the gas dealer service area, the dealer is not responding over phone and by personal, i am an private employee, if i want to book the cylinder i have to go every time because of their irresponsiblity its not possible to go every time as know the problem, so many times i requested that please put on the phone and give the responce to the cunsomer but they don't listen to us.Kindly take necessary action immediately.

dear sir
I am consumer (consumer No K 11075 DBC 229) of Indane gas service Kotdwara (uttrakhand)
Bhabhar Gas Agency Jhandi chaur (Kotdwara) has deposit the Blue Book with original documents for updation. in Dec 2008.

above agency (Bhabhar Gas Agency) has lost the blue book with document.
after passing more than one year we are suffering the problem of filling domestic gas.
they are not cooperating us, refusing to issuing new book (duplicate) and advising for new connection.

I am having Gas cylinder and regulator, but denoying by Gas Agency that above consumer no. is not existing in our computer.

now I would like to request you please please look into the matter and do necessary action accordingly.

regards

surendra singh
s/o shri bharat singh
vill. and post office - jhandi chaur north
via- kotdwara -246149 (uttarakhand)

i book my gas through SMS on 23/01/2010 but i got no feedback response . i will SMS for 5 times but no feed back was received . From where i come to know that the gas was booked or not. Then i ask my dealer about that but the distributer also respond the same way that i have to book my gas through these SMS. My distributer is DAGAR GAS SERVICE VIDE PHNO_27522345
MY consumer no- is- 13810a
Fav kamal kishore
R/o b-6/4 sector-5 rohini delhi

To,

The Regional Head North - East Region
Sub:- Delay of Gas Cylinder Delivery

Dear Sir,

This is for your kind attention that i am consumer of PRAGJYOTI GAS AGENCY, super market, dispur Ghy-6 and my consumer no is 202344. I have booked my gas at dated 04/01/2010, booking no was 431--4/1/10 but till now i am not able to rceived the gas cylinder. Whereas today they i called them and they told me that they are released the cylinder of booking dated 10/1/2010. And also informed you that i went to gas agency at dated 23/1/2010 and infront of me the counter boy cutted the slip for delivery of me and he told me that on the same day i will recieved my cylinder but till now its not happened. And such types of nonsense things are not happed for the first time; its happens from last three and four months, this for your kinfd information and neccesary action to stop the non-sense things .


Thanks & Regards
NRIPEN MALAKAR
SAMANYA PATH
SARUPMATARIYA, GHY-6
CONTACT NO[protected]
E-MAIL ID- uniquetradersone.[protected]@gmail.com

dear sir
I am consumer (consumer No K 11076 DBC 229) of Indane gas service (under Garhwal Mandal Vikas Nigam) Kotdwara (uttrakhand)
Bhabhar Gas Agency (GMVN) Jhandi chaur (Kotdwara) has deposit the Blue Book with original documents for updation. in Dec 2008.

above agency (Bhabhar Gas Agency) has lost the blue book with original document.
after passing more than one year we are facing the great problem of filling domestic gas.
they are not cooperating to us, and nor serious against our problem, refusing to issuing new book (duplicate) and advising for new connection.

I am having Gas cylinder and regulator, but denoying by Gas Agency that above consumer no. is not existing in our computer.

now I would like to request you please please look into the matter and do necessary action accordingly.

regards

surendra singh
s/o shri bharat singh
vill. and post office - jhandi chaur north
via- kotdwara -246149 (uttarakhand)

Sir,
I am Retd Defence Personnal and we have two individual Gas connections in my name and my wife's name.Our consumer numbers are 49300 and 49301. Now my house has been shifted to another place and went to change my home address at Prema Gas Agencies at Ashok Nagar ( Below Hotel Saravana Bhawan ), chennai- 600078. But the booking rep told to surrender one gas connection and get double gas cyclinder connection in one name.
Hence I request you to advise that such type of rules & regulation is followed by IOC. If it is true then please direct the further action should be taken by me.

With warm Regards,

Subedar P Linga Raj

I am customer with Peoples Gas Sarvice& my consumer no. is 25073. I am facing
problem in every month when I book my gas. Then, they show busy number on all working days. Mon-Sat-9:00-6:00pm. The number is[protected], 3203424. You can try any time between 9 AM – 6 PM you will find always BUSY. But after 6 o’clock the phone ring starts ringing.my booking 10 feb but gas is not recive till 16-02-10


This complaint has been launched so many times befor this.

Thanking You
Read comments

am customer with Peoples Gas Sarvice Indra Nagar Lucknow& my consumer no. is 25073.my mobile no is [protected] I am facing
problem in every month when I book my gas. Then, they show busy number on all working days. Mon-Sat-9:00-6:00pm. The number is[protected], 3203424. You can try any time between 9 AM – 6 PM you will find always BUSY. But after 6 o’clock the phone ring starts ringing.my booking 10 feb but gas is not recive till 16-02-10


This complaint has been launched so many times befor this.

Thanking You
Read comments

dear sir,
I am Dr. archana singh from Varanasi. My consumer no is V K 8154 . we got indane gas connection dec 1995at Basti with two cyelender.In 1999 i transffer from basti to varanasi to vikalp gas agency. Vikalp agency did not give me additional cylender and told that after few monts u can get it.meanwhile vikalp agency merge to shriram gas agency mahamurgunj varanasi. I asked several times for addtional cylinder by shriram gas agency. he denied to issue additional cyelender. Another matter is that shriram gas book order only after21 days from the date of delivery, and now a days they are delever gas upto 10 to 12 days. in this situation its very hardship for me to continue with single cylender. So i was very disappointed, so please sir take a action and give me a addtional cylinder. thanks

Yours
Dr. archana singh

I have Gas Connection registered with M/s. O.P. Agency, Nirman Vihar, Delhi. My connection No. is 21240, against which I requested for booking of refill on 8th March, 2010 under Booking No. 60 through IVRS. Today, a considerable time of 20 days is going to be elapsed, but the delivery of cylinder is still awaited. After a long wait for 15 days, I personally visited to the showroom of Dealer i.e. O.P. Agency for the purpose, but the staff told me that your gas has not been booked so far. However, they booked on that very date. Even after that also 5 days have been elapsed, but the delivery of Cylinder is still awaited. You are requested to please look into the matter personally and arrange an early delivery of the cylinder as the cylinder in use is to be empty within a day or so.

You are requested to please reply me on my E-Mail Address given.

For future, please make solid system for booking the refill of Gas Cylinder as the current IVRS is not working properly.

Thanks

Yours
(Narender Kumar Mittal)

Sir,

I Shri Goutam Chabri a resident of Vill + PO – Kushberia, PS – Uluberia, Dist – Howrah an employee of West Bengal Police, now working at CID, West Bengal. I avail an Indane L.P Gas bearing consumer No. 1679 of Bani Gas Birshibpur, Howrah.
Being a police employee I am to stay out of residence very off and on.
I want to inform you that on 17-03-10 I booked a gas cylinder over telephone. I wanted to know the booking number and expected date of delivery. But they flatly denied to give me the number on the ply that they do not supply the same to any customer. After 7 days of booking I phoned to Bani Gas in several time to supply my gas cylinder. But after a laps of 13 days I did not receive any gas cylinder from that dealer. Sir, I want supply of my cylinder in a considerable time.
Your sympathetic consideration is urgently required in this matter.



Yours faithfully
Dt. –[protected].


Goutam Chabri

Dear Sirs

We have sent following message to your agency for lodging complaint.

'We have booked the gas on 25 March 2010 for Regn No.13701.
The cylinder was deliver on 29 March 2010 with unsealed and disshaped.
In this regard you are requested to kindly replace the same at the earliest
since we are not using the same'.

But till the agency has not respond. In this connection you are requested to kindly take an immediate action on above matter and get delivered a new cylinder with sealed and correct one.

regards

Pramod Jain
[protected]

Sir,

I Shri Goutam Chabri a resident of Vill + PO – Kushberia, PS – Uluberia, Dist – Howrah an employee of West Bengal Police, now working at CID, West Bengal. I avail an Indane L.P Gas bearing consumer No. 1679 of Bani Gas Birshibpur, Howrah.
Being a police employee I am to stay out of residence very off and on.
I want to inform you that on 17-03-10 I booked a gas cylinder over telephone. I wanted to know the booking number and expected date of delivery. But they flatly denied to give me the number on the ply that they do not supply the same to any customer. After 7 days of booking I phoned to Bani Gas in several time to supply my gas cylinder. But after a laps of 13 days I did not receive any gas cylinder from that dealer. Sir, I want supply of my cylinder in a considerable time.
Your sympathetic consideration is urgently required in this matter.



Yours faithfully
Dt. –[protected].


Goutam Chabri

I am resident of Hisar and My consumer No. is 10023 with MS/ Navjyoti Gas Service, Hisar (Haryana). I booked gas on on[protected] and my booking No. was 2782. Till today gas has not been supplied to me inspite of many telephone calls and personal visits. Most of time they dont give any response on phone. Kindly look into the matter and ask the distributer through Indian Oiul Corporation to supply the gas in time i.e. within a week of bookingat least.

Thank you in anticipation,

Yours sincerely

Tara Wanti Raheja

My consumer no.16161, my gas supplying agency is M/s Gurukrupa Indian Distributors, at J P Nagar. I have been trying to contact them for booking gas cylinder since 2/3 days. All the time it is either engaged or even it rings no response from them. Even previously I had same experience with them. One mobile number is printed on the gas receipt, i.e[protected]. I was trying to contact atleast that number for booking my gas cylinder. Unfortunately even that number is busy, some how once it was ringing, somebody received the call. But did not answer properly. I am a working woman. I have book gas only from office during lunch time, i.e between 12 and 1230 hrs. Kindly look into the matter and instruct the gas agency supplier to keep the phones not busy, so that customers can have access to it.

this is to bring to your kind notice, that we had recieved refil of gas cylinder on 5-4-2010, and today i.e. 16-4-10, there is leakage in the cylinder it is sealed one. and I tried to contact the emergence No. printed on invoice [protected] and getting response that this phone no is not working. . I want to know when this no. is not in use, what is use of printing on invoice, you are just making fool. I am consumer of M/s Sharda gas agency, old city, hyderabad. vide cust. no. 9087. hence provide us with proper telephone for the better convinience of the consumer.

sir,
i have a gas connection with consumer number 6959.i received gas cylinders from the KAVERI INDANE SERVICE, KUNNICODE, KOLLAM(ph.no:[protected],[protected].i booked a gas cylinder on 08/06/2010. till now i didn't got the new cylinder.After 25 days of booking i call there for more than 10 times.they told me that "you will get the cylinder only after 3 weeks".i don't get the new cylinder after 4 weeks and 5 days.kindly do necessary action for this delay.
thank you

Indian Oil — **REGARDING GAS BOOKING

Dear Sir/Madam,

I have booking my gas today (07-Aug-2010) at 10:40 am and asked for slip they said, now, we do not give slip. I have only 1 gas cylinder and today gas cylinder is empty. I requested please give me slip I can manage to get cylinder from gas depot but they said, please wait till Wednesday (11-Aug-2010), they are misbehaving us. I have asked please give this on written and they said ok and wrote (“PARCHIN NAHI DUNGA” MANU//KUMAR [protected]) from m/s GOODWILL Gas Service P-31 Krishan Vihar Delhi-86. Please do the needful as soon as possible and I am not a single customer who are facing the problem. Please, early response will be highly appreciated.


Thanks & Regards,
Customer Name: Satender
Address: P3/421 Sultan Puri
Card No. : 1744039

YESTERDAY 07.08.2010 I HAVE RECEIVED GAS BUT IT IS 26.KG INSTEAD 30 KG. PLEASE CHECK AND DO THE NEEDFUL URGENTLY

CUSTOMER NO-18138

My consumer no is RT-687 and I am a resident of Gurgaon, Haryana, M/s Raghu Gas Service (Code[protected] is the distributor for my connection. I have booked gas on 03.08.2010 over phone and booking no they gave is 1001. They said that supply will be made within 15 days. I have reminded them continuously over last 10 days and still they have not supplied the gas. Every time they say it will be supplied within a day and even we can’t move out of the house with the hope that gas will come today.

Moreover it is difficult to get them on phone; either their phones are busy or they don’t pick up phones. I have also made complaint to [protected] of Indian Oil (Indane gas) consumer services on 28.08.2010 & feed back number is 35763. Even I have not heard from them.

On previous occasions for over 5 years, I had experienced similar kind of problem which is perennial in nature with this distributor. I am not the only one in the area facing this situation. People are scared of making complaints. Other distributors in the area supply gas within a week and our distributor rarely supply gas in time & generally takes over 25 days.

Kindly look into the matter and ask the distributor to set his system in order or change my distributor. I am a senior citizen, not keeping well and can’t take unnecessary pressure. There is significant loss of time and telephone expenses.

N. K. Behl, Flat No-806, Sanskriti Apartment, Plot No GH-5, Opposite Himgiri School, Sector 10-A, GURGAON-122001, Haryana

i am balaraman jeeva customer indian gas my consumar no 34818. i am booking on 2-09-10 i can not get gas cylender till there.The sales person give unrespect to answer to customer.

same problem I am facing. vijainder kumar 28 B sector 7 pocket 2 dwarka new delhi . the distributor is very adament also. the staff is very incooperative.

I am resident of Raghubir nagar My consumer No. is 24582 with MS/ Vandana Gas Service, New delhi. I am doing many telephone calls but its always busy. Most of time they dont give any response. Kindly look into the matter and ask the distributer through Indian Oiul Corporation to supply the gas in time i.e. within a week of bookingat least.

Thank you in anticipation,

Yours sincerely

Mohammad Ramzan

Hi Sir/MaM,
i am new customer .so can u guide me for connection . presently i am staying at begumpet .Near:Anand Theatre.

Many Thanks,
Maruthi.G

i am mr abdul kabeer u s cumsumer number 19437 gas agency wadakanchery my gas cylender relised from gas agancy wadakanchery on 20th sep 2010.when supplier supplying cylinder i not present in home so not get gas cylinder.after two days i go to gas agency wadakanchery to collect my gas cylinder but not give me from gas agency wadakanchery and tel me not get from gas agency you collect from supplier. since daily calling to gas agency not sanctified reply and telling me you will get next supply day but during this time not yet get my cylinder. so kindly arrange to get my cylinder and strong action against gas agency wadakanchery

thanking you
abdul kabeer u s
mob [protected]

Dear si

My consumber No 54048 at Sanganer Gas Agency Jaipur Raj

my agent no delever the Gas at perriod of one month from long time I am in very tourble .He have last gas delever to me on 09/09/10 today my celender gas finished I request to him for send of Gas celender but he have not delever to me today My family no eating the food today

I request to you please regularty supply the gas

SANJEEV KUMAR [protected]

Dear sir,
i m consumer of ioc gas agency bearing registraion no RG-15851 my dealers are Reliable gas service Bhagat Singh colony jalandhar Punjab. i hv booked my gas booking on dated[protected]vide booking token no 58 but till date[protected] no supply has been gvn to me . moreover it takes twenty two days to booking gas cylinder & another ten days to supply thr gas, while the gas cylinder only lasts for 20 days. hence we face a lot of trouble kindly please intervene n ensure regular supply
with regards
sincerely yours
Raghvir Singh
Rg-15851 email:- [protected]@yahoo.in

INDIAN OIL AND GAS CORPORATION — PROBLEMS IN GAS BOOKINGS

TO WHOSOEVER IT MAY CONCERN,

I AM VERY MUCH ANNOYED BY THE IRREGULAR SYSTEM OF BOOKINGS AT INDIAN GAS, I AM MAKING GAS BOOKINGS FROM A LOCAL GAS AGENCY NAMED STAYA SAI, AS PER THE RULES I SHOULD HAVE BEEN PROVIDED THE GAS CYLINDER BEFORE THE FESTIVAL BUT WHEN I TRIED TO MAKE THE BOOKING TODAY THEY SAID WE WILL GET THE CYLINDER AFTER DIWALI.. THEY HAD ALSO DONE THIS BEFORE. THEY CANCELED OUR BOOKING PREVIOUSLY TELLING US THAT BOOKING CANNOT BE MADE BEFORE 21 DAYS, AND STILL AFTER MAKING THE BOOKING ON RIGHT TIME WE WERE PROVIDED THE LPG CYLINDER AFTER 15 DAYS. THIS IS VERY ANNOYING AND IRRITATING !

THIS IS FACT. MR SINGH IS NOT READY TO TAKE OR BOOK ON PERSON VISIT. ILLITRATE PEOPLE HAVING PROBLEM

My consumer no.15144 in the name of rishiram binjola and our gas agency name is bhagirathi gas service, nehru vihar, karawal nagar road delhi.94.
Ihad booked gas on 8.11.10 th tom gas service and on same date confirm from gas agency.But sorry to write that till date gas cylinder not recd.Always we are getting this typr of delayence.Pls lookinto the matter.

मै जमशेद अली स/ओ नूर मोहमद गाँव शकानी जनपद बुलंदशहर उत्तर प्रदेश मै रहता हू मै जहागिराबाद गैस सर्विस मै अपना कनेक्सन संख्या १०७९४ जो की दिनांक २१/११/२०१० को टोमो ईमेल द्वारा बुकिंग कराया था जिसका बुकिंग नंबर २३ है मगर मै दिनांक २७/११/१० को जहांगीराबाद गैस पर गया वहां पर कोई बुकिग नहीं थी उसके बाद मै सेल्फ बुकिंग कराया
जहांगीरा बाद गैस स्टाप हमसे कहा की आप की ईमेल द्वारा कोई बुकिंग नहीं आइ है हम आप की बुकिंग आज कर रहे है
अतःआप से निवेदन है कि उचित कारवाई करे आप कि अति कृपा होगी
धन्यवाद
जमशेद अली

Above said complaint is not from a single agency . This type of harassment is all over agency in and around Delhi

BHASKAR GAS AGENCY OF GUWAHATI REHABARI NEVER PICKING UP THE PHONE, FOR THE NUMBER PROVIDED FOR BOOKING OF GAS, THEN WHAT IS THE MEANING OF PROVIDING THE SAME. MOREOVER BEHAVIOR OF THE OWNER AS WELL AS WORKER IS VERY WORSE, ALWAYS SHOWING THE DADAGIRI LIKE ATTITIUDE, WHY INDIAN OIL IS TAKING ANY ACTION AGAINST THEM ? ALSO THE LANDLINE NUMBER THEY HAD PROVIDED NEVER WORKING.

Dear

Sir/Mam

I am customer with suryanagri gas service, s.mohanan nair & my consumer no. is 0247. I am facing
problem in every month when I book my gas. Then, they show busy number on all working days. Mon-Sat-9:00-6:00pm. The number is[protected], 2723200. You can try any time between 9 AM – 6 PM you will find always BUSY. But after 6 o’clock the phone ring starts ringing. We go to office personally than book gas. After booking they send after 20-25 days. They give one cylinder in 40 -45 days together wid the booking time.

Kindly look into this irregularity.

This complaint has been launched so many times befor this.

Thanking You

DATE : 16/05/2011


Dear Sir,

My Consumer No.17145. I have booked Gas Cylinder for Refilling on the following mentioned reference :

Date Booking / Reference No, .

16/04/2011 Booking No. lost
10/05/2011 3805267
16/05/[protected]

But till date I have not received any Gas Cylinder.

Kindly look into the matter and advise to M/s. K2, International, Sarita Vihar to send Gas Cylinder to My residence immediately.


Thanking you,

Yours faithfully,



(JANARDAN MANDAL)
MOB : [protected]

J-182, ARPAN VIHAR
JAITPUR EXTN.
BADARPUR,
NEW DELHI-110044

Dear Sir Madam,

I had applied for a new gas connection, and I got the letter from Muthu Gas Agency, Velachery, Chennai. they are insisting to produce the Bill and Warranty Card of my Gas stove which I have for a couple of years, for which I do not have the bill and warranty card. But it is an ISI certified stove.

Please let me know wehther there is a rule that mandates bill and warranty card for the stove ?? If not, do we need to buy a new one.

Regards
new Consumer

How to book Gas?
The supplied Telephon Number for Booking is not atall responding.
Every time to go to the Gas supply office away from the resident in working days is almost impossible.
Please provide some useful alternative or a functional telephone Number by which the purpose can be served.

* I am a customer of L.B Sas Service, 32, East Ghoshpara Road,
Authpur, North 24 Parganas.
* The Telephone contact for booking we received from the
supplier is "[protected]"
* My customer No.-740
Please respond me at your earliest.
Sincerely yours

SANKAR TALUKDAR
snkr.[protected]@gmail.com
40 Rahuta Road
Near K.C.H.School
Shyamnagar

I have been a customer of South Madras Gas Agency in Chennai (Mandaveli). Of late, there is a forced amount of RS.70/- being charged for "technical visit", wherein no technician ever visits the house to check upon the stove or connection. THe slip is a pink one with no other information other than the Rs.70/- on it. Even if we say we do not need a visit by the "technician", it falls on deaf ears. The money is collected. No one even bothers to come. New way of increasing the otherwise escalating cost. Does IOC charge extra if we ask for the gas refils to be given at a particular time to avoid an extra trip. We are charged RS.25/- extra for this service!!. All along we thought we wre doing them a favour by informing our availability, but then maybe its the agency thats like this?

sir with respect i have to know what your department says

i have connection since 88. SV 850094 /20/6/88 BUT SV IS IN BAD SHAPE I ASK FOR ISSUING NEW DUBLICATE SV .HE IS ASKING 2100/ FOR IT.NOW FOR VERIFICATION OF FAKE CONNECTION YOUR DEPARTMENT ARE DOING NICELY .BUT DEALER ARE USING THIS AS A OPPURTUNITY TO GET BENIFIT FROM CONSUMER.FOR EXAMPLE I HAVE GIVEN EVERY DETAILS TO DEALER BUT HE IS SAYING THAT WHERE IS YOUR DBC SV WHICH IS MISPLACED BUT NOT LOST.HE Throw the pan card, sv photo copy.photo and PAPER AND SAID That first u deposit 950 rs security money to area manager and one affadavit then only you will get gas supply .i am using this services last 26 year.i request ok at present DBC SV NOT WITH ME BUT FIRST CONNECTION SV WITH ME YOU ACCEPT IT .HE MISBHAVED IN FRONT OF FAMILY.PLEASE TELL ME WHAT YOUR DEPARTMENT SAYS

IOC RULING SAYS ...C.L.SHARMA [protected], [protected]
[protected]@rediff.com

I WOULD LIKE TO KNOW IF BOOKING PASS BOOK LOST HOW MUCH CHARGE
ONE HAVE TO PAY TO DEALERS
GIVEN TO AGENCY.IS IT NECESSARY THAT TO GETING GAS SUPPLY DBC SV MUST.THE FIRST SV DBC DETALS IS ALREDY MENTIONED

VIKAS
SANDWA

INDIAN OIL CORPORATION DISTRIBUTOR GAS — BOOKING OF CYLINDER

My consumer no.1138T and I am a resident of Madangir, New Delhi 110062 (My cell No. is [protected]) M/s Maheswari Enterprises (Indane Gas) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and noby pick upt the same, many time they have a endless hold. I have been trying for more than 10 days) over phone continously for booking the gas cylinder. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected] remains busy and not answaring, the gas has not been booked. Every time I have to face this problem for booking of gas cylinder.
Even thouth the message sent to [protected] the ivr replied contact your ioc distributor.

Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknoledgement system to overcome this situation.

I have booked online my new gas on[protected], the register number is 300838, but since i have not received gas. I have make a call to customer care, called to Prema Gas Agency (kk nagar) and directly given complaint to Agency, but since there is not route cause for this and I am not sure what I've to do to get the gas? Any one can help to come out of this!!!

Note: We have stop this online booking since streamline 100% at least 90%

indian oil gas booking — GAS BOOKING

DO YOU KNOW. IT TAKES MORE THAN TWO HOURS TO BOOK A GAS REFILL. THIS IS THE WORST SERVICE YOU GET FROM AN AGENCY SHREE MANJUNATHA INDANE GAS AGENCY BOGADI MYSORE. DO YOU BELIEVE IOL OFFICIALS PLEASE LOOK INTO THE MATTER.

Since last two years I am visiting my visit my nearest Indane LPG distributor i.e. M/S. Bhattanagar Consumers Co.Op.Stores Ltd., Mirpara Road, Bhattanagar, Howrah, with a request for registration for new LPG connection. Every time they refused registration for new connection showing reason that the new connection is now suspended and asked me to come after 2/3 months. Kindly look into the matter and help me to get new connection. Please note that I do not have any LPG connection in my family.

My Name, address and contact phone number given below:-

Mrs. Asima Mitra
18/5 'B', Road, Bamangachi, Salkia, Howrah-711 106
Mobile Phone No. [protected]
e-mail: asima.[protected]@gmail.com

Thank you and with best regards,

Asima Mitra

I had booked for a subsidised L.P.G on[protected] in the agency Amma Gas Agency KattaKkada of Thiruvananthapuram Dist. Kerala But no cylinder was provided till date.On the other hand when I booked for Non subsidised cylinder it was delivered to me within 10 days. I had complained of this to Indane authorities at Ernakulam on many occassion but it fell in a deaf ear.Iam eligible for one more subsidy cylinder in the current fin. year .But the gas agency deliberately evading this. my con no.32454.soliciting an early inerference from the authorities against the irresponsible attitude of the agency

[protected]@gmail.com

Prema Gas agency in KK Nagar treating customers very worst and they project they are very perfect. Even they are not issues bills the customer paid. Kindly investigate and do the necessary action

Prema Gas agency in KK Nagar chennai-78 treating customers very worst and no customer satisfaction especially the manager asking the questions like the customer is fraud. i think he is not the correct person in that position may be due to age. Kindly investigate and do the necessary action

Sir, I am a resident of Vadodara Gujarat and my Consumer No. is CX 16890528 of Indane from ACME Gas Sona park complex Vadodara For getting the subsidy I have filled up the form and submitted to Gas Agency and also to the bank on[protected] with acknowlegment. Again I personally visited on[protected] tp the bank who confirmed that all the formalities of Gas subsidy has been completed but from the gas agency it was not linked up. The concerned employee again completed the formalities On[protected] I again visited the Gas Agency who in turn told that your Subsidy for the gas is not submitted. The same was got completed by giving the Aahadar No and Mobile No. Again I visited the Gas Agency on[protected] to inquire about the Linking up for subsidy but to my strange it was told that it has not been linked up So again gave the requirement Now it is strange that in spite of completing all the requirements the subsidy linkup is still a problem. Kindly help

Indane — dlevery

my cust no is [protected] name usha bansal my home is not dlevery is gas 2 km out side

Regarding Yet Didn't received my Subsidy Amount

Dear Sir/Ma'am My name is Poonam & Consumer no 4069.I ha delivered my cylinder on[protected] & My cash memo No is [protected], But yet Didn't received my Subsidy in my bank. Kindly clear it as soon as possible.

midco pump repair

BackboneBackbone card repreparepair error 16, 18

LPG Water — Water inside LPG cylinder

I'm a LPG consumer with BHEL Co. Society Ltd (indane Gas Distribution Center), vijay market, barkada, Bhopal.
Customer no is 603155.
Name : HARIHAR DAHRE.
Address : 68 - A INDRAPURI.
Phno. 4260903
Mobile No. [protected]
I got cylinder filled with "water" not gas and now the gas agency is not ready to change Cylinder. Why should I pay for cylinder filled with water...

i also suffer the same problem.The weight of empty sylender is always more than its original

sir, How many required to booking after delivery date. it show one-day but delivered one day . I want to know about details . with thanks . My sonsumer no 5105, bhavani angency, Kumbakonam.

LPG — Delievery

i am living in wz-56 meenakashi garden new delhi and getting supply of my lpg cylinder from shakti gases hari nager now for re construction of my house i have migrated to ashok nagar for 6-7 months and after re built my house i will back here so for this perioud this agency has refused to serve me untill i am not back i asked them also to collect from there agency but they refused.
tell me is it nacessary to change address for this short perioud if yes then tell procedure if no then tell me how i can continue to get supply from there.

IOCL LPG Cylinder — Abnormal delay of delivery.

My connection No.5726 is with Anbu Gas Indane Agency having their office at No.3, Dr.Radhakrishnan Nagar, Ist Floor, Poonamalle Highroad, Arumbakkam, Chennai-600106. This connection was transferred from Shivsangar Agency, Porur, Chennai-600116 without our knowledge in 2001.Since they are giving the preferrence on area basis not on the seniority basis, I am facing abnormal delay in getting the cylinder in each and every time for the past seven years. They accumulated the orders for a particular area to the level of one load then they supply that area which is against your guidelines.For that they are dodging every day whenever we contact.This time I booked on 26.09.2008.Yesterday, they assured the supply on today.Today they are replying tomorrow.Also their office is far away from our area which is difficult to contact.Kindly arrange to retransfer to Shivsankar Agency-Porur, Chennai-600116.
K.A.Seralathan.

Indian oil corporation — regarding-refuse to give air check-up for car

Sir, I filled fuel at your dealer Karthikeyan Agencies, Palakkad main road, Mavuthampathy, Navakkarai, Coimbatore-641105. on 4-12-08 around 10 A.M. The pump operator refused to provide AIR CHECK-UP. and moved from that place without answering properly. In your company ad. I have noticed the information regarding the complaint of non availability of AIR CHECK-UP on 6-12-08 Dinakaran tamil news paper. If it is true please take necessary steps.

Indian oil corporation — Delay of Delivery in LPG cylinder

Dear Sir,

I am a consumer of LPG cylinder of Indian oil corporation with the dealer Guhan Gas Agency in Kaniyapiram, Trivandrum district.

There has been a lot of malfunctions going on this particular agency for quite some time. I had booked for refilling by Oct 8th and I am yet to receive my refill cylinder. It's been almost a month and there is no proper response from the people who work there. This not only happens for me but for every consumer at this agency.

At first, No one is picking up the call that we make. Even if they attend they are very rude to the consumers. we are not asking them anything for free we pay and get and also ask only for our rights that we are intended to.

I have not seen any other agancy like this. There has been no respect for the consumers. We are being treated as slaves.

I believe, this particular agency is under scanner , at this point it would be better if IOC intermediates in this and provide regular service at these area wihtout this agency.

Thanks,
Vivek

It is because of this particular agency, the IOC brnad name is getting damaged.

i smt, khuku dutta, cnosumer no is t02621, under north end gas supply north barasat.34 days pass i do not get my cylinder, your disbutor and line man was corrupted do not service your customer properly.

Hello
Getting additional second cylinder is your right. These dealers avoid giving second cylinder so that they can sell maximum cylinders to those who pay more. Meet the consumer sevice/complaint cell and alunch a complaint in writing. pl do not forget to take acknowldgement on the carbon copy of the complaint.
Regards
Modak

Hi sir

I have airtel postpaid mobile, my mobile no : [protected], last two weeks back without intimation they disconnected imcoming and outgoing due to delay payment, the balance amount is 18000/Rs, unbill amount is 700/RS. i payed bill amount last one week back ( on[protected] at the moosapet airtel centre, that time people told no need to pay that unbill amount 700. this amount having due date is[protected]. so that i am not payed that unbill amount. but i have cleared all the bills on[protected], when i am clearing the bill, the moosapet hyderabad airtel centre people told you will get incoming and outgoind with in 4 hours on[protected]. i called so many time customer care people from[protected] as of now i didn't get my incomming and outgoing. as of now i called to customer care people 20 time they requested logs all executives told like you will get your conntection within one hour, due technical issue we are unable to provide the connection, they are telling daily like today definately you will get the connection and also they are telling your side no problem my side only have the problem.

what i want to do this situation. i payed my bill regulary, some time it's delayed but they adding fine for that delay payment.

please take action on airtel telecom, hyderabad,
if my concern looks fine pleae take the action

Thanks
looking for you help
bhaskar thangellapalli
my mobile no :[protected] ( not working properly )
alternative no : [protected]

I completely agree to this customers complaints. I too faced lot of issues with this particulat agency in hyderabad. The people there treat you very badly, make you run around for every small thing. Customer service is pathetic the officials are very rude.
I have only single cylinder at home, they refused to give second connection. Every time I go they say come after 2 months, I had went there 3-4 times for the same purpose.
With family including baby it is very difficult during times when the gas gets exhausted. They take minimum 2 weeks for delivery. Sometimes they let you go and collect from godown that too after repeated requests and begging.
I have seen them following dual standards, with some customers the lady promises to give the gas next day with some she says 10 days.
They were not ready to give the Indane sales officers (customer care) number when I asked. They have left the space empty on the notice board describing about the indane cutomer care contacts.
I have seen lot of people even without receipts collecting gas cylinder from the godown. That shows these people are selling the cylinders in black market and commercial purposes.

The concerned authorities should take strict action against kalpana Gas agency, Kukatpally, Hyderabad. Please conduct a vigilance inquiry into the dealings of this particular agency.

Unsatisfied customer

Rahul [protected]
Kukatpally
Hyderabad

Dear Sir/Madam,

Please note we have booked GAS for supply on dated 26.08.2010 booking number 13470. Our Gas connection customer number is 81994.

Now as on today its been 21 days & gas cylinder is still not supplied. This is very poor delivery & supply service & we are suffering for this reason.

Regards
Joginder Singh
[protected]

Even I booked my Gas on 23-Aug-2010 and my Cust No 79081. They didn't respond properly.When ever I callto them they are saying that today the person will deliver but after 27 days also they didn't deliver my Gas cylinder. I don't know how can I lodge a complaint on them...

We are having gas connection of Consumer No: 33634 in the name of Mr. Mudiam Laxman Rao Ex:MLA since from long back but now we are facing problem while transferring papers to the change of address where he was expired long back now neither we ca get him nor his death certificate, please suggest us what to do inthis circumstance where we are facing a lot of problem and let us know to whom we should contact regarding this to resolve the problem