[Resolved]  Indian Overseas Bank — getting my insurance money back

Address:

Khordha, Odisha

I was an education load holder at iob,irc village branch, bbsr,odisha with a/c no[protected].
I disbursed an amount of Rs.82,000/- on 14th august 2008 for studying B.tech at Silicon institute of technology,bbsr,odisha.
I closed the loan on 21st august 2009 and paid an amount of Rs.1,18,824/- and a sum total of Rs.21,945/- was included here in this money for insurance purposes. Since, i have closed the loan for 3 years, i should be getting my money back which i paid for insurance purposes.
I have contacted the branch for many times but all in vain as they are saying they have sent this case to main branch.
please help me get my money back.