On 4th December 2009, I sent a courier to Auckland, NZ from Raipur, India via the Indian Postal Department. The parcel that I sent weighed 4.6 KG and contained 23 items. The recipient has received only 9 items and the parcel weighed just about 1KG. The parcel was opened en-route and some of the items in it were stolen. On talking to the Postal Department, and the people who took the parcel they claim that it is not in their hands and they are blaming the Customs Department.They say "If you have problems dont send courier next time" It is highly unprofessional and they show no concern to consumer complaints
The particulars of the items sent, and items received are as follows:
The details of the parcel number, and bill are:
FAN AIR RP A 1123
counter No.1 OP-code:258
Weight: 4645gms
Amount:1565
Dated:[protected]
No of item:23
Small lunch box:2
Clothing: 21
Interacted with Mr. A K Shukla(Seniour Post Master)
I request you to take appropriate action against Indian Postal Department, and help me find the stolen items, and give me compensation for the same.
My Details:
Name: B Rajan
Mobile No. [protected]
Residence No.[protected] Was this information helpful? | 
But to my utter surprise and horror the contents from my parcel which was delivered by Mr Badal Das on 7th of March 2011 has been replaced with a Pair of slippers and one bottle of cheap perfume. but the packet was intact from outside but inside it has been torned apart mercilessly.
When I visited GPO and Yogayog Bhawan for the complain the they advised me to visit the Belgachia PO as the matter was in their jurisdication,
so when I approached the said PO they told me to visit the destination PO which is Kaikhali PO 700052.
To my surprise instead of being helpful and sympathise with the horrible experince I had they talk to me rudely and told me to stop the matter as it is, none of the staff wants to disclose their name and do not want to receive my complain letter and told me to get lost litrally.
I was shocked by their behaviour and culture they have been bought up
I have formally lodged the complaint with the Post Office departement, but they just did fomalities..RESULT IS BIG ZERO...