[Resolved] Indianoil Citi Bank Credit Card

[Resolved] Indianoil Citi Bank Credit Card — STATEMENT NOT RECD

K KRISHNA NATH ROY from Palghat, Kerala

Sir, this is in reference to my indianoil citi bank card no [protected]. i am a regular user of this card and also pay my dues in time.I had not recd the statement for oct 09. But calculating my purchase i paid Rs 1773 by chque no 309183 dtd 21/10/09 .When i recd the statement for NOV 09 i found Rs 442.97 had been charged to my a/c as interest for non payment of my previous due.I only paid my real charges oRs2946 paid by chque no309187 dtd 3/11/09 and not the interest as there is no fault of mine.I am one o[censored]r customer who always pay the due in time.(Pls check my payment record). So i ud request u to pls waive of the interest and make proper arrangements to sent the bill to my email along with the hardcopy by courier. Regards Krishna Nath Roy [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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from Mumbai, Maharashtra

I have not recieved my credit card statement for last three months, instead i have received the sms that your bill returned undeliverd. I want to state here that I have not changed my residential address and previous to that I use to receive the monthly statements regularly to my residence. Upon my complaint they use to send me sms about the bill amount, but this month till 8/5/2011 i have not received the sms also Now I have to calculate and my the bill on my own without having bill. I thinks CITIBANK want to grab more money from customers. Lastly I have the option to discontinue the card.

S.R.MADHAVI