Indiaplaza — on delay of delivery cancelled an order but not reimbursing my money even though promised

Address:Chennai, Tamil Nadu

Hi,

I have placed an order of a sansui color television close to one month back. Because of delay in delivery and negotiations with the indiaplaza staff they promised to refund my money back within 5 days. Its close to one month they have not refunded my money and on calling them keep on promising refunding the money again and again. Its really a pity that they are playing with our money and not reimbursement. I would recommend others not to use indiaplaza (worst service and not trustworthy at all). PFA attached screenshot wih the transaction proof from my bank which was not reimbursed till now. My order no . was
We thank you for your order #[protected]. Please help me.

Thanks an Regards,

Subhra
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Dear Subhra,

Our apologies for the delay and inconvenience caused to you in initiating your refund.

We have already initiated refund to your HDFC bank account on 27th March, 2010 and the corresponding reference no.[protected]. The refund will reflect in your account within 3 working days. Please bear with us till then.

Warm regards,

Nirmalraj.J
Kindly raise a chargeback with your card issuing bank as soon as possible. State non-fulfillment of service as the reason. You can do so by calling up the banks call centre no. They will tell you the procedure. It is very simple & requires maximum one fax.

Gaurav

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