Indiaplaza. In (Earlier Fabmall.com) — No Refund after Cancellation of product

Address:

Faridabad, Haryana

Here with I am submitting complaint about indiaplaza.com service process. I have booked an order on 1st November as Order No.: IN[protected]. After waiting of 17 days and talked many times to the customer care but the order not shipped till 17 November so why I cancelled that order against Ticket Number: CNT[protected] on 17th November. But here is also a very lazy and slow process of your service. Until I never received any cancellation confirmation from indiaplaza. But today after a complete 1 month i received a mail from indiaplaza that is :-

"
The shipment of MICROSOFT SQL SERVER 2008 ADMINISTRATION against your order IN[protected] has been done on 01-Dec-2011. You can expect the shipment in 1-2 business days. You can track your shipment through consignment number F11715470 on our shipment partner's website. The shipment is being shipped through DP-First Flight.

If there are any pending shipments to your order, they will be shipped at the earliest. You can track updates on these shipments under "My Account" at the Indiaplaza website.

Thank you.

Indiaplaza Team
"

So Whats the hell there process. I want my money back... Not any other option..

Thanks
Ravi Chawla