[Resolved] Indiaplaza / Samsung Galaxy Tab P620 — Why should I not go to consumer court | |
I had placed an order on your website Indiplaza.com by cheque/draft method.(order No: I[protected]). Your executive called me , confirmed from me that I wll send the cheque, she suggested me to pay by bank transfer rather than cheque . I insisted that I want the product and with all the offers including 10% promo code, free Bluetooth headset and case which she agreed to . I paid the amount by ICICI Bank transfer and informed your customer care about my requirement of immediately shipping the product as I would go out on 4th Jul. I was getting so many good offers on other sites like ebay(10% extra off), buytheprice(20%off for ICICI) and so many others which I left to buy the product from you, falling for your website's attractive punch lines. I am attaching screen shots of all the communications with your website and purchase process . I am now being told that the product is out of stock and cannot be delivered to me which is so wrong and totally against the principles of fair business. I badly in need of the tablet and was awaiting delivery which your executive just now called and dismissed all my pleasure . I have all the recorded conversations with your executives from the beginning . It is my request that the tablet with all the free accessories and free stuff be delivered to me immediately. If that is not done I will be forced to move to Consumer Court and not in order to get the product but also to claim for compensation at least to the amount of Rs. 1 lac for adopting such unfair practices , false promises and wasting customers efforts and money for your own benefit. I request you to please deliver product as promised and avoid any kind of inconvenience to both the parties.From my side I do not agree to cancellation of the order as it is solely your mistake, I have followed each step of this purchase as instructed by your executives . Thanking You [protected]@yahoo.com Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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