Indiatimes Online Shopping — Duplicate Battery Charger

Address:

South Delhi, Delhi

Dear Sir,

Complaint Against : Indiatimes Online Shopping
Item Purchased : Sony DSC-5000
Order No : [protected]
Complaint(Case) ID : 445494 (after the complaint, the company given this case Id)

I am Sujith N P, I had purchased a Sony DSC-5000 camera from INDIATIMES ONLINE SHOPPING as per their news paper advertisement 11 Sep 2012, the advertisement was , some gift will get with this camera and the items are :
* 1 nos Sony pouch
* 2 nos Sony 4 GB memory card ( I got only one memory card)
* Battery Charger ( I got a duplicate one, its name is "I-music" )
* Reebok Watch ( very bad )
* 14 in one card reader ( nothing to say about it )
* 2 nos battery,

I have placed an order for the above said item on 30 Sep 2012 through online. After 2-3 week I got the item but unfortunately the items are duplicate except Camera. The battery charger they given it was unserviceable and useless since I received from the courier service, due to this I couldn't use the camera till the time.

I have raised a complaint to Indiatimes online shopping through e-mail as well as their customer care number but the till the time the issue is not resolved.

So this is my request to you, at least replace the battery charger and solve the issue . I don't care about the other items except battery charger because "without battery there is no use for camera".

Thanks & Regards
Sujith N P
[protected]@gmail.com