[Resolved] Indiatimes Online Shopping — product not delivered | |||
sir/madam i purchased on product (i.e laser jet printer ,canon MF 3110 ) with order number --[protected] from india times shopping ,by paying money in advance by credit card. order expected delivery date is over now. when i track product online it seems that product is returned from nashik only without any intimation to me . this is my aramex shipment number. Shipment Number:[protected] when i contacted to indiatimes shopping ,they are saying we cant cancel your order until we receive our product back and their after we will charge you again to cancel it. what is my misatke in that?? i i do ?? Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Sir,
Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon
Regards
Indiatimes Shopping
Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon
Regards
Indiatimes Shopping
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Indiatimes — Product Not working Purchase Online
Hi,I have purchase a Wall Clock of Rs 6000 from internet through Indiatimes (shopping.indiatimes.com) on 30th Dec 2010 from Bangalore.
I had specified the Address of Pune but they delivered the Wall Clock to Bombay and didnt bother to call back to verify. When i called them i havent recieved the delivery then they sent be another item to my Pune address.
The wall clock which they have delivered is a faulty non working Clock. When i raised the concern with them, they said to return the product by Aramex Courier and said the Courier Person will come and collect the courier. But still that Aramex Courier Person havent came to collect the Wall Clock and when i call the Indiatimes Consumer Care they say they will come.
Can any one let me know what needs to be done