Indiatimes Shopping — Fraud Times - Liars Liars - Do not deliver - Beware

Got trapped into the attractive offers being published in Times of India for Indiatimes Shopping. However on reading thru the enormous number of complaints posted on your website, I have realised that Indiatimes Shopping is a fraudulent website taking advantage of India's lax judicial system.

I ordered a Sigmatel S22 mobile handset on 12 December, 2009 and paid Rs. 5189 vide order no.[protected] so that I could gift it to my wife on her wedding anniversary ten days later. On the account status page, the order was shown as shipped on 15 December 2009 thru Courier M/s Aramex vide AWB No. [protected]. On contacting the courier company, they informed that no such shipment has been handed over to them by this AWB No. Further they also informed that its a normal practice followed by Indiatimes that they allocate a non-existent shipment number to fool the customers and it takes them months to arrange many products. Customers keep waiting endlessly thinking that the shipment is in transit.

The Indiatimes Shopping call centre is also trained/instructed to give false assurances to customers as they also do not have any access to any additional information except the incorrect information available on customer's account status page.

Till date I have received nothing but false assurances from Indiatimes for Rs. 5189/-. I suggest this mal-practice by Indiatimes Shopping should be reported to MRTPC & Consumer Forum for appropriate action.

I advise all readers of Times of India, not to buy anything from Indiatimes Shopping, as its a complete fraudulent site who forget the customer after the payment is realised. The products are never delivered; in cases where customers consistently keep complaining, hey refund back the money.

Further better quality products at cheaper rates are available in your local China Bazaar, Ghaffar Market etc.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

A month back i had placed an oreder for readers digest subscription. On the same day I had recieved a call from indiatimes shopping regarding membership by paying Rs 550.00 . After a few days I paid Rs 550 for an envelope recvd by VPP but no membership card or voucher was inside. Indiatimes is not responding. Fraud I would say. Duped of Rs 555.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaTimes.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    43%
    Complaints
    811
    Pending
    0
    Resolved
    325
    IndiaTimes.com Phone
    +91 90 2466 6666
    +91 90 2488 8888
    +91 12 4451 8550
    IndiaTimes.com Address
    Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3, Gurgaon, Haryana, India - 122016
    View all IndiaTimes.com contact information