[Resolved] Indiatimes Shopping — Money not refunded to my credit card | |
I have placed an order for NIKON digital camera on 20th oct 2009, through shopping.indiatimes.com web site. After the regular process they have informed me that my product will be shipped to me with in a week. Subsequently 25,089.00 INR have been charged in my credit card. But after that I have not received my product. I have send them numerous e-mails and contacted over phone. one month back they informed me that due to non avaialbility in courier service they are cancelling my orders and will refund back the money. But they have not refunded my money yet. They are certainly doing some sort of cheating with their valued customers. And this web based companies should be banned from doing e business. I am planning to take legal steps through consumer forum. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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Indiatimes Shopping — money not refunded
I purchased a sony cybershot s930 and adidas man back pack combinly of rs 6839. and my order number was[protected].i orderd this on 3 january 2010. and made an online payment by my debit card.my order was aproved but after some days it was cancelled by india times due non shipment area. and as per there records they refunded my money on 8 january 2010 for one product and for the other product on 13th january 2010.but still i havent recived my money back. i contacted my bank even they told me that it has not been refunded and i lodged a complaint to inditime about this.they asked my bank statement as a proof i sent them a softcopy of that. and now its more than 1.5 months i havent recived my money. and every time they make lame excuses about this. i had word with there employes prem kumar, alok and many more they never resolved my problem