[Resolved]  Indiatimes Shopping — Cheating Regarding product Model

Address:Sonipat, Haryana

This is to inform that, I Raman Bansal has purchased a Lloyd FLS19A5C 1.5 Ton Split AC (1) from shopping.indiatimes.com on 30th April 2013 and my product has been dispatched from their end and it was showing that I will receive the order on or by 16th May, 2013.

The product neither is been delivered to me nor there is any assurity that I will get the assured product even after getting 2 follow up calls from the customer care representatives of Indiatimes shopping.

And that's not enough I even got the call from the dealer itself on 16th May, 2013 who is actually going to deliver the product to me. He told me that the product you have ordered is not in the stock and I will get another model which is inferior in terms of specs of the actual Air Conditioner that I have had ordered. So, First of all even after non-delivery of the product even after passing the assured date and then having no assurance whether I will get the actual ordered product or not, I feel cheated.

This was not expected from the website which flaunts that its a part of Times of India Group.

Order No. is - [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Order no[protected]
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Indiatimes Shopping — misleading information, cheating

India Times Shopping disappointed me with their Blackberry phones. Indiatimes advertised a product called Blackberry 8830 with GPS and trusting the name of Times of India I bought the piece. Surprise! - the phone delivered is without GPS and no one in customer care is able to understand or answer the issue. I took great pains to unravel this and this is the reason. These instruments are from a international carrier called Verizon who actually disables GPS and supplies. And if one has to enable GPS one has to buy a GPS device and connect that to this phone through bluetooth. India times very smartly blames the vendor for this mess up and though they are offering a full cash reimbursement - one feels cheated.
Dear Raman Bansal,

We deeply regret the delay and promise to resolve the issue as soon as possible. Your complaint has been moved to our Customer Help Desk for a quick resolution. Kindly wait for an update.

Thanks,

Indiatimes Shopping
Dear Raman Bansal,

As per our records your order has been delivered to you. We apologise once again for the inconvenience faced and would like to thank you for choosing to shop with us. We hope to have another chance of serving you in future.

Thanks,

Indiatimes Shopping

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