LLOYD Customer Care
Havells India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
255
COMPLAINTS

LLOYD Customer Care

Havells India Ltd.

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Address
904, Surya Kiran Building, K.G. Marg
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 103 9485  [Existing Customer]
up
22
down
13
1800 1020 666  [Rest of India]
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10
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8
1800 4251 5666  [South, East]
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3
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2

Additional info

Corporate Office
QRG Towers, 2D, Sector-126, Expressway, UttarPradesh,
Noida - 201304


Customer satisfaction rating
1%
Complaints
255
Pending
0
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

LLOYD related photos (38)

LLOYD Complaints & Reviews

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Lloyd — defective unit

 gopal h r on Jan 8, 2019
I had bought a lloyd aircondition on march 23 2018 from elisha enterprises at calangute goa bardez
Since day one the swings wernt working and repetedly complaints no one has come to see it purposely because as one year warranty gets over it becomes easier for them to charge
If anything happens in warranty then they have to do it for free as said by one of the manager of lloyd team in goa
I called the manager several times but he is just keep on saying i will come today and that day hasnt come
Complaint id hil[protected]
Regards
Anish
[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Lloyd — ac break down while servicing - lloyd ac

 Uday00 on Jan 7, 2019
Pathethic service. On 5th jan'2019 i requested service for 3 ac's at home. Below are the issues faced -

1) service guy did not bring air blower to clear the out door. Instead of that he spilled water at my place while cleaning the out door. Till date all service guy use to clean through air blower. Uneducated in terms of product knowledge

2) while we were busy clearing the spilled water, the service guys broked the ac swing at second floor. We only came to know while using it at night. The guy was so afraid of this that he left the service halfway.

3)...
Complaint comments  Read comments Complaint category Appliances

Lloyd — lloyd lcd tv turn off automatically with in 2 mints

 katamraju on Dec 30, 2018
Dear sir,

Lloyd led tv turn off on 26/12/18, complaint on local show room
27/12/18 technician came and checked our tv. But i think that they don't know
How to check tv. That guy told me online complaint registration enter wrongly my mobile number. Till no response. So please request exchange lloyd led tv as early as possible. Details given below
P. Siddayya,
Flot no 505, 5th floor,
Royal heights
F c i colony, tadepalligudem
Andhra pradesh - mobile no-[protected]-[protected], e mail id,
Dwg_psiddayya@rediffmail.com...
Complaint comments  Read comments [2]Complaint category TVs

Lloyd — tv not working

 Praneethvrk on Dec 15, 2018
I took lloyd’s tv 15 months back. Suddenly the screen went black and i requested for service, the showroom guy said the back light part has gone. Such a worst quality tv your company is selling. Within 15 months it came to repair. Now we have asked for the replacement of that product and it’s been more than 10 days, we haven recived any service & still my tv is not working.
When i am taking to area manger he is asking to go consumer court as he is not at all responsible.

Such a worst service i never had in my life, definitely i will go to consumer court....
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — lcd screen issues

 gurwinder singh nadha on Dec 6, 2018
I purchased Lloyd’s lcd however it has started giving me problem from March-2018 and June-2018 respectively. and now the problem is remain same. Every time they Charged 700rs. from us. The led tv purchased on 2-April-2016 which was installed on the next week and from then it has started giving problem from March 2018. Coming only sound and without display any type of picture.

I have complained twice. First time the engineer came told to check the voltage of the house and left. When checked the voltage it was found to be proper and said backlight problem then i said ok change this....
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — washing machine draining

 Deep@verma on Nov 18, 2018
I think it was my big mistake when i bought lloyd washing machine. I am facing problem from when i bought the product to till date. I logged calls many times but every time local service provider not able to resolve it. I called many times to service manager also like ratan veer singh, kishore nigam they also not given me satisfactory answer.

This is the last time i am submitting complaint and this time i want permanent solution otherwise i'll go to the consumerforum.

Pradeep verma
Bhopal mp
[protected]...
Complaint comments  Read comments Complaint category Washing Machines

Lloyd — service

 Nalin. Patel on Nov 13, 2018
This is inform you that i have purchased Two AC from your company on 23/05/2018 and asked for first routine service on 01/07/2018 due to my one of the Ac is not working well (cooling is very low) but technician not came for service and now again call for service on 12/11/2018. During this time i have seen my service history and observed that it shows my 1st service is completed. Actually service was not done and without any proof in app it shows service was completed. Now this time also technician not came to my home for service and calling me he didnot got my home and he return back to home. So...
Complaint comments  Read comments Complaint category Products & Services

Lloyd — split ac defective again and again

 sumeet115 on Oct 28, 2018
Bought Lloyd split AC in September 2017. Initially it was fine. Sooner the display went off. I complaint to the customer care and the technician visited. The display was replaced. Free under warranty.
But Oops! Just after 2 months the display went off again. Again I made a complaint and display was changed free under warranty.
It went wrong third time within warranty and again in making a complaint it was changes by company free of cost under warranty.
But Alas! Immediately after 10 days of warranty period being over, the same display was bad again. Later when I made a complain...
Complaint comments  Read comments Complaint category Electronics & Appliances

Lloyd — 32" led tv

 Spmishra2018 on Oct 27, 2018
Hi there,

I had logged a complaint towards my lloyd 32' led tv on 2nd may 2018 and service engineer visited and suggested for replacement. Till date no replacement has done by the company. I am regularly calling to the representative but not getting any positive response at their end. I have paid rs.700 towards service charges for which i have received the bill by service engineer.

I have never expected this type of response & cheap service from the brand like lloyd.

Please take this issue with utmost priority and resolve the same at the earliest,...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — semi washing machine complaint

 Samir Limbasiya on Oct 24, 2018
Date of parchase to till date i am fesing problem in semi w/m drain water not storege. I am already 12 time generate complain. But my problem not resolve. Nd i am dealer of lloyd. I hope u understand, what i am try to say, i am dealer then i am long suffer, so normal customer situation was what. I need my problem asap solve. Bcs warranty period left only 5 days. Nd after warranty you not answer this problem. Seriasly your service was totaly very discusting....
Complaint comments  Read comments [1]Complaint category Washing Machines

Lloyd — ac defect

 Priyadarshini Panigrahy on Oct 21, 2018
Sir/mam i'm priyadashini panigrahy from bellaguntha, odisha last 4month ago i purchased a spilt ac in lloyd company but at starting my ac having problem when i on my ac from few second it will start but after some time display showing f4 last 4 ya 5th time i already registered complain & from the service centre they send person but after some time ac condition same showing same f4 when i on my ac i'm seriously irritated because of this ridiculous product purchase seriously so frustrated because of ridiculous product... Plzzz solve my problem....
Complaint comments  Read comments Complaint category Electronics & Appliances

Lloyd — about led tv - not working

 Navnit Patel on Oct 16, 2018
Sir I buy new led tv from lloyd on 13 th june, but unfortunatly its mother board is out of order, my complaint registerd on date 29 th september . complain number is[protected] . After 5 days your local service provider change Motherboard, but its also not working, no audio coming from tv, So i have doubt that you are using SUBSTANDARD parts for tv. And requesting all new customer that not buy any led tv from lloyd, I am unsatisfied customer, Company has no customer care, only wants to sell tv and cheat Customer, , ,...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Lloyd — for a led tv l40s

 nikul chodavadiya on Oct 13, 2018
Sir i have already complain register at 2/09/2018. And your service department says to me this led is to be replace in one or two week then 2/10/2018 he says to me your led pannel come to company plz give your led then after two days he says to me your led replacement request given at 10/09/2018. This problem is contiune and service centre department not working on my complain and also i have mail in perfect service no ans on against my complain then what about my product i have registetr complain before approx 50 days and no solution of my complain...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — 32" fhd led tv replacement issue

 brahma1984 on Oct 10, 2018
Hi there,

I had logged a complaint towards my lloyd 32' fhd led tv on 14th sep 2018 and my service request no is: hil[protected]. Service engineer visited and suggested for replacement. Till date no replacement has done by the company. I am regularly calling to the representative but not getting any positive response at their end. I have paid rs.650 towards service charges for which i had not received any bill.

I have never expected this type of response & cheap service from the brand like lloyd.

Please take this issue with utmost priority and resolve...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Lloyd — washing machine service issues

 Davis1391991 on Oct 8, 2018
We did buy Fully automatic washing machine 2 years back and suddenly it stopped working. We raised a service request : HIL[protected] on 12/8/2018. Service person came in and said we need to get the spares and even said spares would be available in 1 week time and closed the above service request. It's been nearly 2 months yet no service person from your side have come or asked for rectification. Another service request has been raised by me on 5/10/2018 service request : HIL[protected]...

Service person name : Srinivas

Very pathetic and worst service ever. Even...
Complaint comments  Read comments [1]Complaint category Washing Machines

Lloyd — lloyd led 40 inch television complaint

 sheena r on Oct 6, 2018
Hi,
We have purchased 40 inch lloyd television on 15 month back, already log a complaint through lloyyd complaint link and lloyd agency also, we brought the same from lloyd - kerala, palakkad outlet kochukudiyil agency, their service is very bad, several times complaint logged, but no one is came to clear the issue, now the television not working.. We logged a complaint through lloyd grievence, interaction id for same is hil[protected]...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — service charges - lloyd 1.5 ton 3 star

 Domain Rajud on Oct 2, 2018
Hi This is Vineeth,

i have purchased Lloyd 1.5 Ton 3 Star AC on 11th May, 2018, recently there is a cooling issue with AC i have reached the customer care they sent Technication to repair the ac he told that to replace the cooper pipe i have purchased from out side, even they have charges Rs.1500 for service charges. asper the warranty it should be free of cost.

charges:
1. service charges for installation cooper pipe Rs.1250
2. Service charges for visiting Rs. 550
Discount given Rs.300
Paid Rs.1500.

They given receipt same...
Complaint comments  Read comments Complaint category Products & Services

Lloyd — 50"led: panel broken by company technician

 Dishant Patil on Oct 1, 2018
I had backlight issue in my 50"lloyd led tv. Technical came alone and while lifting panel he broke down it. I had paid 8500₹ just for backlight. After this service agency told me that they would replace the panel. After 2 months of period he was saying i'll replace whole tv but give me extra ₹10k. I paid him ₹5k by cheque. And now after 3 and half months he is saying i can not replace tv.
I have spent over 13500₹ and waited for around 3 and half months but still my issue has not been resolved.
Mob no: [protected]...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — refrigerator...within 1 year of use it get rusted.

 Akashsah on Sep 27, 2018
I have purchased a refrigerator from looyod.. After 7-8 months use it rusted inside freezer n gate rubber coming out.. I have complaint so many time to service centre but solutions not come.. N after that i contact to dealer u plz sort out my problem bt they can't. I used to visit dealer shop twice in week they respond me by telling that i will send service team to your home for replair... Bt no any service man coming from 6-7 months... Due the bheaviour of companies n dealer i want to suit a case to consumer forum......
Complaint comments  Read comments Complaint category Refrigerators

Lloyd — regarding bad service

 SHAILESH KUMAVAT on Sep 27, 2018
I have lloyd l40nd led tv has some minor problem then i call to lloyd service center. Mr. Javed with their assistant come to repair tv but at the time of repair the panel was broke by technician, to solve this problem he gave me mobile no of another person mr. Jitendra chaudhari again he gave another person's mobile no and so on. After that he do not reply for changing the panel even if i agree to pay panel amount but unfortunately i don't get any support and service from lloyd...
Complaint comments  Read comments [1]Complaint category TVs

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