LLOYD Customer Care
Havells India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
244
COMPLAINTS

LLOYD Customer Care

Havells India Ltd.

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Address
904, Surya Kiran Building, K.G. Marg
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 103 9485  [Existing Customer]
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20
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8
1800 1020 666  [Rest of India]
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8
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5
1800 4251 5666  [South, East]
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1
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1

Additional info

Corporate Office
QRG Towers, 2D, Sector-126, Expressway, UttarPradesh,
Noida - 201304


Customer satisfaction rating
1%
Complaints
244
Pending
0
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

LLOYD related photos (36)

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LLOYD Complaints & Reviews

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Lloyd — about led tv - not working

 Navnit Patel on Oct 16, 2018
Sir I buy new led tv from lloyd on 13 th june, but unfortunatly its mother board is out of order, my complaint registerd on date 29 th september . complain number is[protected] . After 5 days your local service provider change Motherboard, but its also not working, no audio coming from tv, So i have doubt that you are using SUBSTANDARD parts for tv. And requesting all new customer that not buy any led tv from lloyd, I am unsatisfied customer, Company has no customer care, only wants to sell tv and cheat Customer, , ,...
Complaint comments  Read comments Complaint category Electronics & Appliances

Lloyd — for a led tv l40s

 nikul chodavadiya on Oct 13, 2018
Sir i have already complain register at 2/09/2018. And your service department says to me this led is to be replace in one or two week then 2/10/2018 he says to me your led pannel come to company plz give your led then after two days he says to me your led replacement request given at 10/09/2018. This problem is contiune and service centre department not working on my complain and also i have mail in perfect service no ans on against my complain then what about my product i have registetr complain before approx 50 days and no solution of my complain...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — 32" fhd led tv replacement issue

 brahma1984 on Oct 10, 2018
Hi there,

I had logged a complaint towards my lloyd 32' fhd led tv on 14th sep 2018 and my service request no is: hil[protected]. Service engineer visited and suggested for replacement. Till date no replacement has done by the company. I am regularly calling to the representative but not getting any positive response at their end. I have paid rs.650 towards service charges for which i had not received any bill.

I have never expected this type of response & cheap service from the brand like lloyd.

Please take this issue with utmost priority and resolve...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Lloyd — washing machine service issues

 Davis1391991 on Oct 8, 2018
We did buy Fully automatic washing machine 2 years back and suddenly it stopped working. We raised a service request : HIL[protected] on 12/8/2018. Service person came in and said we need to get the spares and even said spares would be available in 1 week time and closed the above service request. It's been nearly 2 months yet no service person from your side have come or asked for rectification. Another service request has been raised by me on 5/10/2018 service request : HIL[protected]...

Service person name : Srinivas

Very pathetic and worst service ever. Even...
Complaint comments  Read comments [1]Complaint category Washing Machines

Lloyd — lloyd led 40 inch television complaint

 sheena r on Oct 6, 2018
Hi,
We have purchased 40 inch lloyd television on 15 month back, already log a complaint through lloyyd complaint link and lloyd agency also, we brought the same from lloyd - kerala, palakkad outlet kochukudiyil agency, their service is very bad, several times complaint logged, but no one is came to clear the issue, now the television not working.. We logged a complaint through lloyd grievence, interaction id for same is hil[protected]...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — service charges - lloyd 1.5 ton 3 star

 Domain Rajud on Oct 2, 2018
Hi This is Vineeth,

i have purchased Lloyd 1.5 Ton 3 Star AC on 11th May, 2018, recently there is a cooling issue with AC i have reached the customer care they sent Technication to repair the ac he told that to replace the cooper pipe i have purchased from out side, even they have charges Rs.1500 for service charges. asper the warranty it should be free of cost.

charges:
1. service charges for installation cooper pipe Rs.1250
2. Service charges for visiting Rs. 550
Discount given Rs.300
Paid Rs.1500.

They given receipt same...
Complaint comments  Read comments Complaint category Products & Services

Lloyd — 50"led: panel broken by company technician

 Dishant Patil on Oct 1, 2018
I had backlight issue in my 50"lloyd led tv. Technical came alone and while lifting panel he broke down it. I had paid 8500₹ just for backlight. After this service agency told me that they would replace the panel. After 2 months of period he was saying i'll replace whole tv but give me extra ₹10k. I paid him ₹5k by cheque. And now after 3 and half months he is saying i can not replace tv.
I have spent over 13500₹ and waited for around 3 and half months but still my issue has not been resolved.
Mob no: [protected]...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — refrigerator...within 1 year of use it get rusted.

 Akashsah on Sep 27, 2018
I have purchased a refrigerator from looyod.. After 7-8 months use it rusted inside freezer n gate rubber coming out.. I have complaint so many time to service centre but solutions not come.. N after that i contact to dealer u plz sort out my problem bt they can't. I used to visit dealer shop twice in week they respond me by telling that i will send service team to your home for replair... Bt no any service man coming from 6-7 months... Due the bheaviour of companies n dealer i want to suit a case to consumer forum......
Complaint comments  Read comments Complaint category Refrigerators

Lloyd — regarding bad service

 SHAILESH KUMAVAT on Sep 27, 2018
I have lloyd l40nd led tv has some minor problem then i call to lloyd service center. Mr. Javed with their assistant come to repair tv but at the time of repair the panel was broke by technician, to solve this problem he gave me mobile no of another person mr. Jitendra chaudhari again he gave another person's mobile no and so on. After that he do not reply for changing the panel even if i agree to pay panel amount but unfortunately i don't get any support and service from lloyd...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — dishonest practice & don't care attitude

 Ramaswamy11 on Sep 24, 2018
Today i went to t'nagar showroom (In chennai) to exchange previously purchased bangles from lalitha. They evaluated the jewelry and gave me a written estimate with a buy-back price. After i made selection of jewels i wanted to buy, the sales person was asked by her supervisor to reevaluate my jewels. They came back the second time reducing the buy back price without providing any convincing explanation. They claimed that the estimator made a mistake the first time. We pointed out this is unfair and unacceptable. Sales person or her supervisor did not even apologize. They kept insisting the second...
Complaint comments  Read comments [1]Complaint category Jewelry & Watches

Lloyd — not getting my tv back

 Ordinary Architects on Sep 22, 2018
I filed a complaint about my tv and on 7th sept 2018 the service person from llyod took my tv for repairing its screen which is under warranty but even after 25 days there is no update on my tv. Customer care is not providing any details, service center person is keep on saying tomorrow for last 12 days. The service of llyod is so frustrating that i am not getting any solution from anywhere. I am not even getting my tv back.
Please resolve this issue. My complaint number is[protected] & registered mobile no is [protected]...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — for lloyd ac

 rahul0097 on Sep 5, 2018
Hi there,

i am balraj rana, a valuable customer of lloyd. I have been using lloyd ac since 2017, 9th april.

I bought the ac in 2017 in april month from new pankaj electronics, mayur vihar phase 1, delhi (with 3years warranty). Ac was working fine till the 2018. As per maintenance schedule, ac was serviced on time properly.After 1year warranty at the normal service on 21st april 2018, refrigerant gas was refilled on 26th may 2018. No leakage found in cooling coil & anywhere else. After that we are facing same problem in ac on 5th august 2018 we register complaint against...
Complaint comments  Read comments [1]Complaint category Appliances

Lloyd — lloyd led tv not working [Resolved]

 sunnyvarghese7273 on Aug 30, 2018
Dear sir,

Sub: led tv not working - complaint against showroom & service centre (Pearl engineering, changanacherry, kerala)
Ref: registration id pr[protected]
S/n l201532f17c00932

Very regretfully and shamefully i am intimating you the following facts for favour of immediate action.

I had purchased one llol32fbc8528 lloyd led tv on 14/09/17 from qrs showroom, chengannur, kerala. On 31/07/18, i reported before the manager, qrs, chengannur showroom it is not working. Soon a message received in my phone from somewhere & given 2 numbers....
Complaint comments  Read comments [2]Complaint category TVs

Lloyd — complaint id. hil2608181104173

 Rupak Jaggi on Aug 29, 2018
My 40 inch lloyd led which is under warranty is not working the problem is picture panel is of low quality and it is totally stol working now the copany is on daily basis giving me the assurace that it will be replaced today and tomorrow and today i spoke there area head mr kamal sethi he is saying that new product will be given to you but it will take a week. Kindly look into the matter as i am fed up with there assurace....
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — unsatisfied products

 Dharmender2102 on Aug 25, 2018
I am trying to contact and trying to inform my problem which is facing through lloyd ac which i have purchased last year and hence now it is not functioning properly as per technician same required gas charge..

As i have taken last service on march'18 from lloyd service provider and its 5 months happen now again same kind of problem occured in the ac so can u tell me if this kind of problem will consist in next 5 or 6 month then the ac cost will reach around 40 k or 50 k in next 2 year. So how can u make trust for the product or else u don't want to make trust for long time.. One...
Complaint comments  Read comments Complaint category Electronics & Appliances

Lloyd — engineer did not fix the issue and asked for code and after received the code talk rudely

 !a1 on Aug 21, 2018
I am Llyold customer and I bought fully automatic washing machine on 13th Nov 2017 and I also purchased extended warranty by paying around 2000 rs extra.

Now it's been only 9 months (as today is 21st August 2018)however I have called customer care and asked for Engineer for 4 times and everytime they came in and not fixed the issue properly

And today, I have called to Llyod customer care and asked for an Engineer Visit however they said that the engineer will come within a day or so and I told the same thing to my wife however as soon as I left office the Engineer came...
Complaint comments  Read comments [1]Complaint category Washing Machines

Lloyd — drainage problems in ac lloyd company

 batupuri on Aug 15, 2018
Drainage problem in lloyd ac 1.5 ton
Last month the company officials came and could not find the problem and told us that there is no problem. But they took rs. 300 as their fees. But the watwer droplets coming by the side also. So this time send experienced professionals or technicians so that they can detect the problem and take the corrective measures....
Complaint comments  Read comments Complaint category Appliances

Lloyd — led 32

 Nalini Rathor on Aug 10, 2018
I purchased a lloyd led 32on 08.07.2015. Its image was vanished all of a sudden on 03.09.16. We took it to service centre and it was repaired on a payment of rs.500/- although it was in warranty period of three years. Again on 10.11.17 second time it stopped functioning and booster was changed on payment. Now this is the third time that theled is not responding at all. After having shown to service centre the technical staff mr. Dharmendra told that a sum of rs.4500/-will have to be paid for servicing with only one month warranty. It seems the quality of above product is not good and creating problems...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — poor customer service

 Yogesh Foujdar on Aug 10, 2018
Dear Sir,

I am writing this to you with full of frustration. This is in regard of poor customer service from LLOYD. I am having a top load washing machine which was having some technical issue. I raised a complaint and a representative visited and checked it. At that time machine was not making spin. He told me that there is a problem in Lid so he will order new and change it. Next day he again came and I don't know what he did. The whole machine got break down .Now he is asking to change PCB card and demanding 3k.
Is this how LLOYD providing service to customer? I need your...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Lloyd — technician could not resolve the issue

 Darah khan on Aug 9, 2018
I have purchased an lloyd ac on 24 april. After few days of installation it was working fine but suddenly we smell something worse while switching it on. Sargam electronic has sent n - number of technician to resolve the issue but they are worthless, they are not even proper trained, the way they reacted on the issue. They replied very senselessly.ac is working and technician said, it might be the wire of the steplizer is burnt, sargam and lloyd don't have any trained technicians they just send them from road to repair. You sent n - number of jokers to resolve the issue.
Ac timer also has...
Complaint comments  Read comments Complaint category Electronics & Appliances

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