LLOYD Customer Care
Havells India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
237
COMPLAINTS

LLOYD Customer Care

Havells India Ltd.

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Address
904, Surya Kiran Building, K.G. Marg
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 103 9485  [Existing Customer]
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15
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2
1800 1020 666  [Rest of India]
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6
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4
1800 4251 5666  [South, East]
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Additional info

Corporate Office
QRG Towers, 2D, Sector-126, Expressway, UttarPradesh,
Noida - 201304


Customer satisfaction rating
1%
Complaints
237
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

LLOYD related photos (34)

LLOYD Complaints & Reviews

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Lloyd — drainage problems in ac lloyd company

 batupuri on Aug 15, 2018
Drainage problem in lloyd ac 1.5 ton
Last month the company officials came and could not find the problem and told us that there is no problem. But they took rs. 300 as their fees. But the watwer droplets coming by the side also. So this time send experienced professionals or technicians so that they can detect the problem and take the corrective measures....
Complaint comments  Read comments Complaint category Appliances

Lloyd — led 32

 Nalini Rathor on Aug 10, 2018
I purchased a lloyd led 32on 08.07.2015. Its image was vanished all of a sudden on 03.09.16. We took it to service centre and it was repaired on a payment of rs.500/- although it was in warranty period of three years. Again on 10.11.17 second time it stopped functioning and booster was changed on payment. Now this is the third time that theled is not responding at all. After having shown to service centre the technical staff mr. Dharmendra told that a sum of rs.4500/-will have to be paid for servicing with only one month warranty. It seems the quality of above product is not good and creating problems...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — poor customer service

 Yogesh Foujdar on Aug 10, 2018
Dear Sir,

I am writing this to you with full of frustration. This is in regard of poor customer service from LLOYD. I am having a top load washing machine which was having some technical issue. I raised a complaint and a representative visited and checked it. At that time machine was not making spin. He told me that there is a problem in Lid so he will order new and change it. Next day he again came and I don't know what he did. The whole machine got break down .Now he is asking to change PCB card and demanding 3k.
Is this how LLOYD providing service to customer? I need your...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Lloyd — technician could not resolve the issue

 Darah khan on Aug 9, 2018
I have purchased an lloyd ac on 24 april. After few days of installation it was working fine but suddenly we smell something worse while switching it on. Sargam electronic has sent n - number of technician to resolve the issue but they are worthless, they are not even proper trained, the way they reacted on the issue. They replied very senselessly.ac is working and technician said, it might be the wire of the steplizer is burnt, sargam and lloyd don't have any trained technicians they just send them from road to repair. You sent n - number of jokers to resolve the issue.
Ac timer also has...
Complaint comments  Read comments Complaint category Electronics & Appliances

Lloyd — tv

 Glory babukutty on Aug 4, 2018
Dear sir/madam

I'm am really sorry to write this letter. We came to india from england on 29th july 2018. My brother bought a 39inch lloyd tv on 20th july 2018 and installed it on? 21st july 2018 in my father and mother in laws house. On 31st my son turned on the tv and saw that it was cracked on the inside and that half the screen was black. We went to the place were the tv was brought from. The people said that since it is cracked, they can't do anything and they are not responsible for anything and said they will inform the company. They sent the technician and they gave the report...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — 3 months my lloyd ac under repair

 HF Solutionz on Aug 3, 2018
My ac is almost 3 months under service. My demand is to replace the whole unit.

Previous job no: hil[protected], after waiting 2 months they replaced main board for swing motor not stopping complaint. After replacing main board, the very next day i found swing motor issue back again. I have reported this case through escalation and social media. But no response. I thought at least ac is working, this is my bad decision to buy a lloyd product.

From 31/07/2018 onwards ac unit is not cooling totally. Its powering on, but the compressor is not taking.

New...
Complaint comments  Read comments [1]Complaint category Appliances

Lloyd — not covering warranty

 mastan baba on Jul 27, 2018
Respcted sir we bough lloyd 32 inches full hd tv on 29/09/2016 in a world cup offer, the vendor promised it will cover 4 years full warranty, but recently my tv is not working, so i made online complaint, but they are saying only one year completed so no warranty applicable
While selling the tv saying covering 4 years warranty, but when problem comes saying 1 year warranty is not good for companies like u
. Please resolve my problem as early as possible

My contact number.[protected], door no 13-534 venkatreddy street, back side to arts college hostel, anantapur...
Complaint comments  Read comments [1]Complaint category TVs

Lloyd — television

 KSHITIZ CHADHA on Jul 27, 2018
We had bought a lloyds led television (L40s) with the bill dated as_ july’2016.

While buying the product we had got a guarantee of five years during which time all damages and repairs were to be borne by the company’s authorised service provider for no cost whatsoever.

That recently, while within the guarantee period, the tv set developed certain lines on the screen without any external cause. The said lines were an outcome of certain internal fault which could not be known to a layman. Further, within a period of hours these lines had got broad and had covered...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Lloyd — led

 Indresh chauhan on Jul 29, 2018
I have complaint regarding my LED but still after waiting from 15 days to attend my complaint
My mob
[protected]
I only get this Service Request ID HIL[protected] from toll free no [protected] on 14th July 2018 .
I have some display and sound problem in my lloyd LED TV model L32S S R No 231674.
Service attendant comes to attend complaint on 17th July 2018 and take a copy of bill and went saying required part will come in 1 or 2 days from that time he started to make me fool ``part aaj aa jayega kal aa jayega.``
on 29th I talked to service head Mr Naresh...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Lloyd — led is not working

 Tripty Garg on Jul 21, 2018
I have purchased lloyd 32" LED at 8th august 2015 and suddentlu it is stop working. Voice is ok display is not working. We are able to hear the voice but unable to see pictures. I am facing this issue from last 15 days. My contact numbers are [protected], [protected]. Can you please advice what should i do.

Please take it as an urgent matter.

Looking forward to hearing from you soon.

Anita Garg...
Complaint comments  Read comments [3]Complaint category TVs

Lloyd — split ac purchased on 13.6.2017

 monorama deb on Jul 19, 2018
I purchased 4 split Acs from your dealer Uniflame Equipment, MRD Road, Bamunimaidam, Guahati, Assam on the 13 th June 2017 for my new flat . During installation process one of the outer units was found faulty and was replaced . However, I had to lodge complain for not cooling for another unit to the customer care vide service request Id HIL[protected], Dated 7 th July 2018. It may also be noted that the phone no [protected], for local contact is not functional. Amidst all this I finally contacted the dealer and he put me through to marketing and then to Service enginee retc. . Finally, Sri Pankaj...
Complaint comments  Read comments Complaint category Unauthorized charges

Lloyd — I am complaining about terrible and poor service in repairing/replacing our a.c. inverter type.

 healingcenter on Jul 16, 2018
Lloyd service is utterly appalling . Unbelievable !! Several complaints reach absolutely nowhere ! An a.c. machine within warranty time keeps breaking down and no service is provided . Our 2 complaints are ID: 2001881 from 28.6. and also ID: 1993717 from 20.6. There is no integrity whatsoever with this company, no sense of efficiency or wish to deliver quality . Not recommendable at all !
Is there still a chance that someone will contact us from Lloyd and replace the machine they finally took ?...
Complaint comments  Read comments Complaint category Other

Lloyd — for lloyd fraud company and deals in defective product

 Love Jaiswal on Jul 12, 2018
Defective product
Dear sir,

I purchased Lloyd’s led however it has started giving me problem from 21/05/2016 . The led tv purchased on 06/06/2014 which was installed on the 07th and from then it has started giving problem from 10/05/2016. Coming only sound and without display any type of picture.

I have complained twice. First time the engineer came told to check the voltage of the house and left. When checked the voltage it was found to be proper and said backlight problem then i said ok change this. Second time 29/09/2016 same problem come then the engineer...
Complaint comments  Read comments Complaint category TVs

Lloyd — air conditioner

 anasmaryam on Jul 6, 2018
Dear Sir/Madam

I have purchased Lyods A/c .but its not getting cool since its not being serviced,
When I complained in regards to the service, I was not been given proper service & your service partners demand huge money for servicing.let me know the exact cost & kindly send me your service engineers to inspect since I have a problem of cooling since the day I purchased the a/c.kindly do the needful....
Complaint comments  Read comments Complaint category Home & Garden

Lloyd — defective service/ damaged product

 apmohindru on Jun 27, 2018
This is in reference to the subject cited above for which we have lodged a service Complaint vide reference # HIL[protected] about the Non Functioning of BEEP while operating the Remote. The complaint was lodged on the 09 June 2018 and a technician has visited us which in turn took some parts from the Indoor Unit to be services/repaired/replaced. On the 10 June 2018 the unit was re installed as stated and when in the night we started the Unit we found less cooling along with the issue of not been able to put the unit off through the AC remote. We again called the customer care today and they referred...
Complaint comments  Read comments Complaint category Electronics & Appliances

Lloyd — lcd display and sound problem

 gurwinder singh nadha on Jun 27, 2018
There is problem in my lcd screen and sound system.
It was already repaired by lloyad service man. But remain the problem is same.
I wish to solve my problem as soon, otherwise the issue will not be solved soon, i will go to consumer court for bad product & service quality issue.
My registered mobile is -+91 [protected]
Alternate mobile num. +91 [protected]...
Complaint comments  Read comments Complaint category Appliances

Lloyd — split inverter ac ls18i36fi 1.5 ton

 KuldeepSingh83 on Jun 25, 2018
I have purchased your product i. E. Split inverter ac ls18i36fi 1.5 ton on 02.06.2018 from brand bucket (R) sco-1117 sector 22-b chandigarh. The same was installed on 04.06.2018 by the concerned of lloyds circle installers. I am residing at the top floor of the building as i shifted recently after installation of the said ac. The same is not functioning well as having no cooling effect in the room. I contacted the person who installed the ac and he recommended that i should make a tollfree call on the number affixed behind the remote. After making call, complaint was registered and a concerned of...
Complaint comments  Read comments Complaint category Electronics & Appliances

Lloyd — ac machine inverter type

 healingcenter on Jun 20, 2018
Dear sir/ madam!

We are writing from quiet healing center, auroville, tamil nadu and
Complain about a very poor and very dissatisfying service we had to
Endure from lloyd.
Last year we purchased 2 inverter type lloyd air conditioners from a
Dealer in puducherry.
One of those machines has given us problems from very early on. Since
More than 2 months now it is completely dysfunctional. We had a
Service man try repeatedly to replace burned parts but something very
Obviously is wrong with some integrated part of the machine.
Complaint comments  Read comments [1]Complaint category Other

Lloyd — portable ac defective

 gr8ncool on Jun 20, 2018
Service request hil[protected]

Purchased lloyd portable ac june 2016 and within 2months it started giving problems and no service executive knows a thing about portable ac so half of the season gets wasted to get it corrected

Lately portable ac isnt working since 2 weeks
After so many complaints service executive took ac for repair
Was charged 2500rs and still ac is freezing
Now issue of ac leaking water in 1 hour of working cropped up
Now give my 2500rs back
And replace this terrible product

Terrible service by lloyd
Complaint comments  Read comments [2]Complaint category Appliances

Lloyd — ls1813d-id-lloyd 1.5 ton split inverter i'd sr. no - 1r470

 Hl Razdan on Jun 15, 2018
Dear sir, i hàve very recently purchased 1 lloyd 1.5 ton split a. C. Through as smart, r k puram. It was put in use in may 2018 and it is observed that it's cooling is not perfect. It would be appreciated if an expert service engineer is deputed to the following address to rectify the fault. This a. C. Is within warentee period.
Thanks
H l razdan
[protected]t
H. No. 18 (Type-iii)
Sector-1, r k puram
New delhi-110022...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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