Indiatimes Shopping — False product and no communication

Address:

Mumbai City, Maharashtra

This is with reference to my mobile shopping with indiatimes online shopping. When I ordered the product on the phone, I have promised for a Rs.250 gift voucher which I did not receive. I have specifically asked the executive on the phone that if this mobile contains Yahoo massenger and Facebook or not. He has CONFIRMED that yes this products contains Yahoo massenger and Facebook (also the same was written in Times of India news paper) but this product does not contains these 2 applications. My main purpose for this order was access to Yahoo massenger and Facebook thru mobile else I already have a good touch screen dual SIM mobile. Also the paper says that the mobile has a 2inch screen which is also wrong. Its around 1.4 or 1.5 inch.
Below mail was again sent after 25 days when no reply was recd.
PLEASE CANCEL MY ORDER FOR Business Series Mobile With QWERTY Keypad and Dual Battery, ORDER NUMBER[protected] AND SUB ORDER NUMBER 3349656. THE DETAILS CAN BE SEEN FROM THE PREVIOUS TRAIL MAILS. IT WAS MY FAULT THAT I TRUSTED YOUR COMPANY AND SERVICES. SORRY TO SAY ITS ALL BAKWAAS, WORST IN INDUSTRY. NO BODY IN YOUR TEAM BOTHERS TO REPLY MY MAILS OR JUST EVEN GIVE A CALL TO UPDATE. PLEASE CANCEL THE ORDER AND STOP THE SHIPPING. IF THE PRODUCT COMES TO ME I WILL NOT BE ACCEPTING THE SAME. SO ITS BETTER YOU ARRANGE TO REFUND MY AMOUNT ALONG WITH INTEREST FOR THESE 35 DAYS. I ALSO WISH TO CLAIM FOR THE COMPANSATION FOR THE MENTAL HARRESSMENT THAT YOU HAVE GIVEN TO ME. I AM ALSO DIRECTING MY BANK TO STOP THE PAYMENT AS I WILL NOT BE PAYING THE SAME IN ANY CASE.

I have also raised this issue with ICICI Bank.

Please look into the matter on priority.

Thanks
Jayant Garga
[protected]