[Resolved] Indigo Airlines — Unethical business practice | |
Dear Sir, I have booked 3 flights in Indiago for the month of Dec 08. All these flights are after 6th Dec 2008. In connection with the recent announcement from Indigo Airlines that the fuel surcharge has been reduced to INR 2700 from INR 2900, I want to get refund of 200 Rs for each of the tickets I have purchased. Please note that while purchasing tickets I find fuel surcharge under the taxes and not under fare. So when the surcharge is getting reduced from 6th Dec 2008 Indigo Airlines cannot charge me Rs 200 more for each of tickets which I have purchased earlier. In my opinion it is illegal if the airlines does not return Rs 200 for each of tickets passengers have purchased earlier and flying on or after 6th Dec 2008. I want a quick response from your team on this regard. I was also highly disappointed with the way my grievance has been handled when I reached Indigo Call center. Thank you Debranjan Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
Add a Comment | |
53%
Complaints
5608
Pending
14
Resolved
2885
View all 5608 IndiGo reviews & complaints
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
View all IndiGo contact information
Post your Comment