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[Resolved]  Indigo Airlines — Flight ticket Cancelation

Dear Sir,
I cancelled my ticket no VLDULB, they charged rs 750 as cancellation charges, and the rest amount they reserved as indigo points.
I wanted to know if they are charging the cancellation amount then why they are keeping the left amount as indigo points, instead this amount should be credited back.
This is not a fair practice, in this manner they are forcing the customer to use their flight in a one year time. If the customer doesn't use this amount in a years time then this amount is lost.
If airlines charge cancellation charges, then why they keep rest of the amount with themselves.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  6 CommentsShareTweet

Comments

Due to some unavoidable circumstances I want to cancell my ticket.
Due to some unavoidable circumstances.
Due to some unavoidable circumstances.
Due to some unavoidable circumstances.
i agree with the complaint
Dear

Kindly Cancel to This Pnr Ticket No:S1VLDN
Date Of Departure :4/6/09 Flight no 6E201 From :Delhi to: imphal

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