Show menu
Ask a Question FAQ Sign in

[Resolved]  Indigo Airlines — Charged extra bill of $100 SGD for cabin baggage less than 7 kg

I am regular airline traveller between Singapore and India. I have been using the same size cabin baggage since past 5 years in every airline including Indigo. I have travelled maximum using Indigo airline on Singapore-India route. But for my last trip the same cabin baggage was not allowed at Changi airport by Indigo airlines and charged me $100 SGD in cash for it. I feel completely cheated and demand my money back. The baggage did not even weigh more than 7 kg. Flight details REF NO: L19BTD Carrier : Indigo 6E54 Travelling Dae: 16/08/2013
Complaint marked as Resolved 
. . . . .
Complaint comments  4 Comments     Updated: Share0Tweet0


Indigo should refund the money. this is inspite of being registered member for Airline.
Blunt Cheating and that too at international airport. They had put a container at the airport ( for the first time) to test whether bags of size are allowed or not this time. Else bag were manually checked and let go. How does that justify ? Bag which weights less 5 kg cannot also fit within container.
Completely cheated into flawed container and baggage rule
Just going through RESOLVED! Bloody hell, simply closing the issues as resolved! Done zero!!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Customer satisfaction rating
    +91 12 4435 2500
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    Indigo Airlines - Charged extra bill of $100 SGD for cabin baggage less than 7 kg