[Resolved] Indigo Airlines — Charged extra bill of $100 SGD for cabin baggage less than 7 kg

 
5 Reviews
Singapore, Singapore
 sanat.sarda
I am regular airline traveller between Singapore and India. I have been using the same size cabin baggage since past 5 years in every airline including Indigo. I have travelled maximum using Indigo airline on Singapore-India route. But for my last trip the same cabin baggage was not allowed at Changi airport by Indigo airlines and charged me $100 SGD in cash for it. I feel completely cheated and demand my money back. The baggage did not even weigh more than 7 kg. Flight details REF NO: L19BTD Carrier : Indigo 6E54 Travelling Dae: 16/08/2013
Complaint marked as Resolved 
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Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Indigo should refund the money. this is inspite of being registered member for Airline.
Blunt Cheating and that too at international airport. They had put a container at the airport ( for the first time) to test whether bags of size are allowed or not this time. Else bag were manually checked and let go. How does that justify ? Bag which weights less 5 kg cannot also fit within container.
Completely cheated into flawed container and baggage rule
Just going through RESOLVED! Bloody hell, simply closing the issues as resolved! Done zero!!!

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    Indigo Airlines - Charged extra bill of $100 SGD for cabin baggage less than 7 kg