[Resolved] Indigo Airlines — dslr camera stolen from checked in luggage | |
Was travelling from Bangalore to Jaipur via indigo airlines on 9th Nov when a dslr camera,newly bought, was stolen from my checked in luggage. I have sent many mails and made 100calls to the customer relations at indigo airlines but they have not taken any action still. had a bag with a lot of Diwali gifts. Even though the bag was less than 6kgs, the indigo ground staff didnot allow me to take it as hand baggage. Forced me to check it in. I told her it contained a delicate and expensive(rs.35,000) camera. She told me she would mark it as fragile. Forget about breaking, the new camera which was not even assembled yet was stolen,with each important part camera,lens,chords,memory card, everything stolen. Indigo airlines staff should not force people to check in baggage if they cannot securly keep people's stuff. When i received the bag it wad properly zipped but the box which contained the camera was torn and the camera was gone. I cannot believe it how things can get stolen from the checked in baggage that too of such an eminent airline like indigo. Indigo airlines,learn to live upto your name, it is the customers faith in you that has helped you reach such heights, dont take that for granted. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
how can you say that it was stolen by the airline staff when the bag was not opened ?? this is a nice way to claim money from the airlines, i have seen this in the past also in many other post.. how would you prove that you had a camera in the bag ??
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