[Resolved]  Indigo Airlines — Extra charge

Address:	Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.
Website:	www.goindigo.in

Dear Customer relation officer,
Please find Itinerary -HU4JCW, booked on[protected] for flight From - Hyd to Raipur on[protected].
We had paid Rs 200 for SSR + rs 100 for convenience total rs 300 extra while booking ticket to get priority seat 05A at the time of booking of ticket i.e. On[protected]. Which is visible on issued itinerary as well.
When Passenger Approached to Indigo counter at Hydrabad Airport on[protected], at 3.30PM the lady officer had done following things to customer.
1. Not allotted the booked & marked seat 05A (window seat to Passenger. (for which 300 rs extra was paid) but allotted seat no10C which is not window seat.
2. Diverted the matter for not allocating the marked seat, to extra luggage issue & harassed passenger for 45 mins & charged Rs 1250 extra. Vide receipt no [protected] dt, 08-07-13.
We shall wait for your early response.
Regards,