Infibeam.com — Worst service

Address:

Bangalore, Karnataka

Regarding Order Number 8456138 :

1. I ordered on book on 5th Dec and expected shipment date is on 28th Dec 2011, by that time I have not received the item and when I made a call to customer care they said that we will send the order by 2nd Jan 2012.
2. On 5th I made a call again they said that not able to track the address and I had given the full details with landmark and asked them to give a call.
Same address they delivered 4 couriers and what is the problem with 5th one , is that my problem or your courier problem. One more thing don't use the local courier and make tieup with proper people. is they don't have sense to make a call if they are not able to find the address.
3.I planned to give this gift to my brother and I promised him. Who will be responsible for this delay.
4. I want to know the proper reason why it got delayed and when I made a call today morning that time they said that courier return back to your office. When I am making call I am getting info this is showing the irresponsible of the company use common sense to send the details of courier.